5 Scheduling jobs in London

Job Description Scheduling Administrator
Job Description

1. Administrative support
* Supporting the Resource Planning and Scheduling team with deployment of resource, general administration, maintaining relevant systems, logs, and other reporting tools as required.
* Maintaining the annual leave data base ensuring employee requests are processed in a timely manner and records updated accurately.
* Ensuring all relevant systems such as Time Gate are maintained accurately and in a timely manner, so they reflect the current status.
* Provide a comprehensive 'handover' to the incoming shift, flagging key issues that are on-going.
* Providing diary management support for the Head of RCP, AD Facilities and CSS Heads of Services as required, including organising meetings and minute taking as required.
* Ensure all requests from the PLANON are distributed and actioned in a timely manner in order to meet departmental KPIs.
* Collate periodic audit and benchmarking data as directed.

2. Communications
* Providing multi-lingual support (predominately Spanish) for CSS employees via email and over the phone, receiving and responding to employee queries e.g. logging absence and escalating issues as appropriate with relevant colleagues.
* Liaising with internal and external stakeholders and suppliers as required, ensuring the highest levels of customer service is maintained at all times.

3. General
* Within the scope of the role, ensure the highest level of customer service is provided to the Estates & Facilities Management Team and its employees and others across the university.

4. Knowledge / skills
* Attention to detail
* Ability to deliver to deadline
* Excellent organisational skills - own workload and that of others
* Ability to create and maintain effective administrative systems
* Excellent communication and interpersonal skills - ability to work collaboratively with others and build effective relationships with internal and external colleagues and service users
* Ability to produce written documentation clearly and concisely
* Fluent in Spanish

5. Experience
* Expert user of Word and Excel, Outlook, databases
* Experience of co-ordinating with multiple work areas
* Experience of organising meetings and diaries
* Experience of working independently and making independent decisions
* Experience of working within a 24/7 operational environment
* Experience of creating and maintaining reports

6. Personal characteristics and other requirements
* Resourceful and conscientious
* Excellent time-management
* Customer-focussed
* Problem solving - an interest in making things work well
* Willing and able to travel off-site from time to time

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

• Role: Scheduling Coordinator/Administrator 
• Start date: 08/09/25
• Duration: 6 months +
• Pay rate: £14 p/h + £2 p/h holiday pay
• Location: Riverside Way, Watchmoor Park, Camberley, Surrey GU15 3YL
• Working hours: Monday – Friday 9:00 – 17:00

Overview:
We are recruiting for a Scheduling Coordinator to support a large-scale national project replacing Virgin Media routers across the UK. This role involves direct customer contact, engineer scheduling, and the use of a ticketing system to manage appointments and ensure a seamless router replacement experience.

Requirements:

• Previous call centre experience or experience in a similar role, ideally within the telecoms industry (e.g., BT, Vodafone, TalkTalk, Sky).
• Confident telephone manner and strong interpersonal skills.
• Ability to work in a fast-paced, high-volume environment.
• Experience using ticketing or scheduling tools – Remedy experience preferred .
• Strong organisational and time-management skills.

Key Responsibilities:

• Use the Remedy ticketing system to manage and update customer cases.
• Schedule engineers to visit customer properties to replace routers.
• Make outbound calls to customers to confirm availability and arrange suitable appointment times.
• Liaise between customers and field engineers to ensure smooth and timely job completion.
• Update records accurately and maintain clear communication with the wider project team.

Additional Information:

• Majority of the work involves outbound calling to customers.
• Full training will be provided on project-specific systems and processes.
• This role may involve shift work depending on project demands.

For more information on this role, please contact Scarlet Wilson.

Admin Manager (Scheduling)

40,000 - 42,000 + Mon-Fri + Progression + Company Benefits

Hertford

Are you an Admin, Office Manager, or similar professional looking to join a growing electrical contractor offering a brand-new, flexible hybrid role that you can shape to your liking, where you'll enjoy a great culture and fantastic company benefits?

On offer is the opportunity to join one of the fastest growing Electrical Contractors in the London area, who have had a big uplift in work, gaining extra service contracts in both domestic and commercial sectors, due to this they are looking to add another client relationship administrator to the team.

This varied role will see you working closely with the maintenance manager to oversee the admin teams in charge of co-ordinating and scheduling reactive maintenance teams to ensure they meet internal and external KPIs. You will also attend weekly client meetings and serve as the main contact for client and internal queries. You will coordinate internally to resolve client issues, oversee the complaints process, monitor policy adherence, and contribute insights to the monthly reports.

This role would suit someone with a Admin/Office/Scheduling Manager background or similar looking for a Hybrid, flexible role with a company who have a great culture and future opportunities to increase your responsibilities.

The Role:

• Attend and lead client meetings
• Manage and develop admin teams
• Oversee complaints and policy adherence

The Person:

• Admin/Office Manager or Similar
• Background in Scheduling or Co-Ordination
• Commutable to Hertford

Reference:
Keywords: Admin, Administrator, Office, Manager, Operations, Co-ordinator, Maintenance, Electrical, Contractor, Electrician, Scheduling, Scheduler, Planner, Customer Service, Hertford, London

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Scheduling Lead - Mobile Technology Standardisation

STATUS: PAYE Contract
LOCATION: London (E14)
HYBRID MODEL: 3 days onsite / 2 days remote

DURATION: 12 months +

FPSG seek an experienced Scheduling Lead to support a global mobile technology standardisation programme. This role is key to ensuring accurate scheduling and coordination of mobile device upgrades across multiple business units.

The Scheduling Lead's responsibilities will include:

* Supporting Project Managers in preparing and scheduling employee upgrades
* Tracking deployment tasks using a T-minus scheduling approach
* Ensuring data sources are up-to-date and accurate for reporting and planning
* Managing end-user communications throughout the upgrade lifecycle

To be successful as the Scheduling Lead, you will need experience of:

* Prior exposure to Enterprise Technology Standardization Programs (Provision, Replacement & Decommission of mobile devices)

* Handling and manipulating large data sets
* Working in a technology-driven environment

* Working within financial services or investment banking
* Demonstrating excellent attention to detail
* Communicating effectively both in writing and verbally
* Working independently and collaboratively within a team
* Performing complex data analysis using advanced Excel (5+ years)
* Maintaining a confident and customer-focused approach

Please note:

* This role requires you to be onsite 3 days a week; a reasonable commutable domicile is expected.

* Engagement via an inside IR35 PAYE model has already been determined.
* It is essential to have proven experience in scheduling and data coordination within enterprise technology programmes., ideally involving mobile device standardisation (provisioning / decommissioning).

Reward

This client has an enviable reputation for delivering global-scale programmes with precision and professionalism.

* Competitive day rate, * 12 Month + Assignment , * Flexible hybrid working
* Opportunity to lead within a high-impact transformation programme

Key Skills Terminology

Scheduling, Project Planning, Project Coordination, T-Minus Planning, Excel, Data Analysis, End-User Communication, Mobile Device Provisioning, Mobile Device Decommissioning, Technology Programmes, Reporting Accuracy, Stakeholder Coordination

We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process