71 Security Operations Centre Analyst jobs in the United Kingdom

Our client, a cutting-edge technology firm committed to safeguarding digital assets, is seeking a highly experienced Lead Security Operations Centre (SOC) Analyst to spearhead their fully remote security team. This is a critical role responsible for overseeing the continuous monitoring, detection, investigation, and response to cyber threats. As a remote-first organisation, we empower our analysts with the tools and autonomy to protect our client's infrastructure proactively. The ideal candidate will possess a deep understanding of the threat landscape, advanced analytical skills, and proven leadership capabilities in incident response and security operations.

Key Responsibilities:

• Lead and mentor a team of SOC Analysts, guiding daily operations and professional development.
• Oversee the 24/7 monitoring of security alerts, network traffic, and system logs to identify potential threats and vulnerabilities.
• Conduct in-depth analysis of security incidents, performing root cause analysis and determining the scope of impact.
• Develop and refine threat detection rules, correlation logic, and incident response playbooks.
• Manage and tune security tools, including SIEM, IDS/IPS, EDR, and vulnerability scanners.
• Coordinate and lead incident response efforts, ensuring timely and effective containment, eradication, and recovery.
• Stay informed about the latest cyber threats, attack vectors, and defensive techniques.
• Prepare detailed incident reports and provide regular updates to stakeholders on security posture and significant events.
• Contribute to the continuous improvement of SOC processes, procedures, and technologies.
• Collaborate with IT and engineering teams to implement security recommendations and remediate vulnerabilities.

Qualifications and Experience:

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field, or equivalent work experience.
• Minimum of 5-7 years of experience in a SOC Analyst or Security Operations role, with at least 2 years in a lead or supervisory capacity.
• Demonstrated expertise in threat detection, incident response, and forensic analysis.
• In-depth knowledge of security technologies such as SIEM (e.g., Splunk, QRadar), EDR, IDS/IPS, firewalls, and malware analysis tools.
• Strong understanding of networking protocols, operating systems (Windows, Linux), and common attack methodologies.
• Experience with scripting or programming languages (e.g., Python, PowerShell) for automation is highly desirable.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Exceptional communication and interpersonal skills, with the ability to clearly articulate complex security issues.
• Proven leadership and team management abilities.
• Relevant security certifications such as CISSP, GCIA, GCIH, or CEH are a significant advantage.

If you are a seasoned cybersecurity professional passionate about leading a remote team to defend against sophisticated threats, we encourage you to apply for this critical role.

Our client is a highly respected cybersecurity consultancy seeking a Senior Security Operations Centre (SOC) Analyst to join their fully remote team. This role, based conceptually in Oxford, Oxfordshire, UK , allows you to contribute your expertise from anywhere within the UK. You will play a critical role in monitoring, detecting, investigating, and responding to cyber threats in real-time. This position requires a deep understanding of security technologies, threat landscapes, and incident response methodologies. You will be instrumental in safeguarding client environments against a constantly evolving array of cyber-attacks.

Key Responsibilities:

• Monitor security alerts from various sources, including SIEM, IDS/IPS, EDR, and network traffic analysis tools.
• Perform in-depth analysis of security events and incidents to determine scope, impact, and root cause.
• Lead the investigation and response to security incidents, coordinating with internal teams and clients as necessary.
• Develop and refine detection rules, correlation searches, and threat hunting hypotheses.
• Contribute to the development and maintenance of incident response playbooks and procedures.
• Mentor and guide junior SOC analysts, fostering a culture of continuous learning and improvement.
• Stay up-to-date with the latest threat intelligence, vulnerabilities, and attack vectors.
• Collaborate with threat intelligence teams to integrate actionable intelligence into SOC operations.
• Participate in on-call rotations and provide out-of-hours support as needed.
• Generate regular reports on SOC performance, incident trends, and security posture.
• Advise clients on security best practices and remediation efforts.

Qualifications:

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field, or equivalent experience.
• 5+ years of experience in a SOC analyst role, with at least 2 years in a senior or lead capacity.
• Proven experience with SIEM platforms (e.g., Splunk, QRadar, ArcSight) and other security tools (IDS/IPS, EDR, Firewalls, WAFs).
• Strong understanding of networking protocols, operating systems (Windows, Linux), and common attack vectors.
• Experience in incident response, forensics, and malware analysis is highly desirable.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and interpersonal skills, with the ability to clearly articulate technical findings to diverse audiences.
• Ability to work effectively independently and as part of a distributed team.
• Relevant certifications such as CompTIA Security+, GIAC GSEC/GCIA/GCIH, or CISSP are a significant advantage.
• Proactive mindset towards identifying and mitigating security risks.

This is an exceptional opportunity to join a forward-thinking cybersecurity firm and contribute to protecting organizations worldwide. Embrace the flexibility of remote work while operating at the cutting edge of cybersecurity defense from your base in or around Oxford . Apply now to become a vital part of our remote SOC.

Incident Management Lead - Reading, Berkshire, RG1 8DB Contract: PermanentSalary: Competitive salary up to £63,000 depending on experience.As an Incident Management Lead , you will be responsible for ensuring the effective delivery and continual improvement of the Incident Management process across a 24/7 operational environment. You will play a pivotal role in managing the end-to-end lifecycle of incidents, minimising business impact, and ensuring service continuity across all Thames Water business areas.

This role requires excellent service management expertise, strong communication and stakeholder management skills, and the ability to operate effectively within a multi-vendor, offshore-supported environment.

What you’ll be doing as an Incident Management Lead

• Act as the central point of contact for all major and business-critical incidents (P1 & P2), ensuring rapid response, clear communications, and timely resolution.
• Support the delivery and governance of the Incident Management process, priority matrix, policies, procedures, and associated guidance.
• Work on a 24/7 rota to manage major incidents and escalations, including out-of-hours incident resolution and communication.
• Lead the coordination of internal teams and third-party suppliers to ensure effective prioritisation and resolution of incidents in line with agreed SLAs and contractual obligations.
• Monitor, measure, and report on all incident-related KPIs, identifying trends and opportunities for service improvement.
• Maintain strong relationships with stakeholders across the business and Thames Digital to ensure business impacts are fully understood and managed.
• Ensure process compliance across all resolver groups and that the Incident Management process is consistently followed across all service teams.
• Actively contribute to and support other ITIL-aligned service management processes including problem, change, event, capacity, continuity, and availability management.
• Provide timely and relevant incident communications, tailored to the appropriate audience, to ensure transparency and trust throughout the incident lifecycle.
• Support the automation and enhancement of the incident management process through improved tooling, reporting, categorisation, and knowledge sharing.
• Partner with the Digital Risk Lead to identify and manage risks arising from incident trends or gaps in process execution.
• Lead and track continual service improvement (CSI) activities, ensuring the process remains fit-for-purpose and evolves with business needs.
• Contribute to wider operational goals by supporting service reporting, business continuity efforts, and effective post-incident reviews.

Base location – Hybrid – Clearwater Court, Reading.
Working pattern – 36 hours Monday to Friday + participation in a 24/7 on-call rota.

What you should bring to the role

• ITIL v3 Foundation or ITIL 4 Foundation certification.
• ITIL Intermediate certification (Service Operation, OSA, or any ITIL 4 Specialist module).
• Experience in Incident Management within a structured ITIL/ITSM environment.
• Previous experience in leading or coordinating teams in a multi-vendor, offshore delivery model.
• Strong understanding of IT operations and service delivery within enterprise environments.
• Excellent planning, communication, and stakeholder engagement skills.
• Ability to influence senior stakeholders and communicate clearly at all organisational levels.
• Demonstrated ability to deliver service improvements and measure outcomes effectively.
• Familiarity with regulatory and audit requirements related to IT service management.
• Strong analytical and problem-solving capabilities with a customer-focused approach.
• Proficient in reporting and performance analysis using dashboards and service metrics.

Desirable qualifications and experience

• ITIL v3 Intermediate – Continual Service Improvement or ITIL 4 Managing Professional certification.
• Chartered IT Professional (CITP) – BCS.
• Experience designing and measuring customer-centric process outcomes.
• Strong organisational skills with the ability to prioritise and deliver under pressure.
• Understanding of project management principles and the ITSM lifecycle or Service Value System.
• Experience with SLA/KPI monitoring and reporting tools.
• Familiarity with budget planning, business case development, or service cost analysis.

What’s in it for you?

• Competitive salary up to £63,000 per annum, depending on experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays).
• Generous Pension Scheme through AON.
• Performance-related pay plan directly linked to both company and individual performance measures and targets.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values

Working at Thames Wate r
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know , we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

A fantastic opportunity has arisen within G4S for a Protective Security Incident Management Officer , who will work at a prestigious financial institution in London where you will be required to carry out duties in a busy environment and carve out a career with the biggest name in security.

You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.

This role does NOT require an SIA licence.

MUST apply with a up to date CV to be considered.

Position: Protective Security Incident Management Officer
Location: Canary Wharf, London
Pay Rate: £17.10 per hour
Contracted Hours: 40 hours per week
Shifts: Monday through to Friday covering 7am to 8pm, pattern will vary on rotation

Your Time at Work

You will report to the Security Control Room Team Leader and are expected to contribute to strategic direction, operational support and improve our values and outcome focused way of working.

Your duties will include:

- Provide a high-quality service to support branches/offices and achieve customer satisfaction which is an essential element of the role
- Monitor the Intruder/Personal Attack and Premises alarm systems installed throughout the network and manage the response to alarms to ensure police are not called to false activations
- Provide the correct response to various types of incidents involving criminal activity against staff, premises, and value assets
- Provide security guidance to staff as and when required and help manage security incidents
- Respond to CCTV requests from numerous stakeholders including police forces, fraud departments and local branches
- Provide support to the Global Protective Security strategy as well as day-to-day business and new initiatives across HSBC sites in the region
- Operate, monitor, and maintain the physical and electronic protection systems installed within the branch/office network to ensure a quality service is provided
- Provide telephone support and technical expertise to the branch/office network and efficiently manage the alarm systems

Our Perfect Worker

- Prior experience in a security related role and/or financial institution is essential
- Prior experience in a security control room environment is desirable
- Good knowledge and understanding of security control procedures and systems is essential
- Knowledge of head office and retail branch working practices is desirable
- Be proficient in the use of software applications such as Microsoft Office.
- Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels
- Logical approach to problem solving in a proactive manner
- Be polite, helpful and diligent, with a 'can do' ethos. Should be able to provide the highest standard in customer service and work in a technical, fast moving and challenging environment under pressure. To make critical decisions in a changing environment is essential
- Be able to work without supervision and as a member of a team

It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.

Our perfect officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.

Key Information and Benefits

- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided

Job Ref: 1G4S (G607)

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Software Engineer III, Incident Response and Management
_corporate_fare_ Google _place_ London, UK
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree.
+ 2 years of experience with full stack development, across back-end such as Java, Python, Golang, or C++ codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS or equivalent.
**Preferred qualifications:**
+ 2 years of experience with data structures or algorithms.
+ Experience with C++, Go or Python programming language.
+ Experience developing accessible technologies.
**About the job**
Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
+ Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
+ Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
+ Be responsible for all parts of the application- the front-end, back-end, and data processing pipelines.
+ Work with executive engineers and Program Managers/UX to design, implement, and land functionality related to incident response focused on the Postmortem process.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

**Date Posted:**

**Country:**
United Kingdom
**Location:**
HS Marston Aerospace Limited, Wobaston Road, Fordhouses, Wolverhampton, WV10 6QJ
**Position Role Type:**
Unspecified
**ROLE & PURPOSE OF THE POSITION:**
**Profile**
The Operations Manager is responsible for the Operations team which includes Production, Manufacturing Engineering, Planning and Logistics. You will lead an Operations Management team to deliver and execute on the site Operational Output and Operations Strategy.
Promote an environment that challenges the existing process and strives for excellence through continuous improvement and flexibility.
Accountable for delivering rigorous Safety (S), Quality (Q), Delivery (D), Cost (C, Lean (L)/People (P) targets across the function, introducing new products and processes and unleashing the departments potential.
**Responsibilities:**
+ On Time Delivery (OTD), Cost and Quality to the customer.
+ Deliver and manage the annual operational sales plan for the department / site.
+ Install the 'Tier' process into the Wolverhampton Site (Tier 1, 2, 3 and 4) using SQDCP principles.
+ Fully responsible for the day-to-day production and delivery process across the entire Operational area, ensuring key business deliverables are met and exceeded, including OTD, productivity, sales, inventory controls & budget adherence.
+ Act as the primary senior interface with other supporting functions e.g. Engineering, Supply Chain, Quality and Finance.
+ Generate future state capacity plans for capital expenditure modelling.
+ Ensures capacity and capability processes are implemented in order to meet agree customer requirements and act as sponsor for associated capital expenditure.
+ Responsible for managing the departmental budgets and meeting cost and budget target, this includes proactively identifying savings and driving associated initiatives through to a successful conclusion.
+ Efficiently introducing new product to the production line driving associated manufacturing, process and quality controls are in place from the outset.
+ Ensure that product is produced using approved parts and processes and that quality/yield issues are proactively managed to reduce the associated cost of poor quality.
+ Drive Continuous Improvement and implement future state Operations strategy to optimise Business capability and reduce operational overhead.
+ Strong people management skills, with the ability to deliver results by empowering your team; must be comfortable with providing performance related feedback and challenging, mentoring and coaching individuals
+ Lead the operations & manufacturing engineering team to achieve outstanding delivery quality, productivity performance and a clear path to embed manufacturing best practices.
+ Evolve operational capabilities to meet current and future customer needs and enable delivery of new commercial opportunities.
+ Manage operational budgets to promote profitability and ensure the Company has all the resources required to meet its objectives within agreed financial parameters.
+ To support & lead the development of a continuous improvement culture through CORE, Develop and have ownership for the site Operations transformation plan (5yr)
+ Mentor, coach and develop the capabilities of the leaders in your team to develop a strong Operations Management team.
+ Manage the payroll/overtime for the department(s).
+ Manage and ensure delivery of Capital investments i.e. CAPEX.
+ Drive Productivity using Lean tools such as 5S, standardization, visual management.
+ Manage and lead business planning - Load & Capacity / SIOP.
+ Drive utilisation to >90% across your function.
+ Lead and implement a multi skilled workforce to be agile and meet customer needs i.e. planning, organising, developing, coaching, training, engagement.
+ Leading, setting standards, guiding and coaching in line with the Collins Aerospace core values.
+ Setup and drive Key Performance Indicators (KPIs) for the department driving a world class business.
+ To provide leadership to the department and ensure any customer issues are resolved.
+ To drive root cause analysis using the CAPA system for faults both internal and external customers.
+ Maintaining and developing customer relationships and providing exceptional customer service.
+ Leader of Quality and associated Quality Management Systems (QMS).
+ Perform Appraisal review(s) with the Operations team / direct reports.
+ Taking Responsibility - Willingness to show initiative and a readiness to own decisions and their outcomes.
+ Work by the Collins Aerospace Core Values.
+ Accountable for Safety, Quality, Delivery, Cost and People (SQDCP) reviews:
+ Safety
+ Compliance to EHS policy
+ Risk Assessment
+ Safe Systems of work
+ Accidents / Incidents
+ House Keeping (5S)
+ Quality
+ Customer issues / returns
+ Compliance to standard (ISO9001 / AS9100 etc)
+ Process adherence
+ Right First Time (RFT)
+ Cost of Poor Quality (CoPQ)
+ Quality Notes (QN)
+ Calibration Requirements
+ Delivery
+ Schedule Adherence
+ Customer OTIF / OTD
+ Optimisation of schedule
+ Inventory Reduction
+ Lead time reduction
+ Sub-contractor performance
+ Balanced work flow
+ Continuous Improvement (CORE)
+ Cost
+ Paid service revenue / recoveries
+ Capital Investment (Capex)
+ Cost of non-quality (CoPQ)
+ Lean tools and techniques to eliminate waste
+ Inventory Management and burndown
+ People
+ Communication, Involvement & Engagement
+ Drive multi skilling teams
+ Learning and Development
+ Succession Planning
+ Strategic Future projects - R&D, Automation, Technology
+ Ambassador for Collins Aerospace
+ Role model for company's Vision, Mission and Values
**QUALIFICATIONS / EXPERIENCE:**
+ Degree qualification in Mechanical / Aerospace Engineering or related field is preferred.
+ Chartered / Incorporated Engineer.
+ Time served apprentice.
+ Track record of delivering a world class operation.
This position may involve access to export-controlled information and hardware where an export license would be required for compliance with applicable laws and regulations. Employment will be subject to satisfactory security checks, export license approval, and if required, completion of a non-disclosure agreement _._
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
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Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Head of IT Security Incident and Threat Management
Package to £117k DOE + 15% Bonus + Benefits
Based Birmingham

This is an exciting opportunity to take a strategic leadership role at the forefront of cybersecurity.
As Head of IT Security Incident and Threat Management, you will shape and lead the organization’s global response to cyber threats — ensuring they stay one step ahead of emerging risks. You will have the scope to define and deliver a world-class threat intelligence and incident response strategy, working with innovative cutting-edge tools, partners, and experts.
The successful candidate will lead and develop a talented in-house team, while managing the external Security Operations Centre (SOC) to ensure proactive defence and rapid response to incidents.

Key Responsibilities

• Develop and execute incident response and threat management strategies.
• Lead investigations, resolution, and post-incident analysis of security incidents.
• Oversee and mentor a team of three direct reports, ensuring their growth and performance.
• Conduct security audits and vulnerability assessments to strengthen defences.
• Collaborate across departments to embed robust security practices.
• Manage the relationship with the external SOC, ensuring proactive threat detection and response.
• Stay updated on industry trends and represent the company at cybersecurity events.
• Ensure compliance with security standards and regulations.

Key Skills

• Strong leadership in IT security, particularly in incident and threat management.
• Advanced knowledge of cybersecurity frameworks, incident response, and threat intelligence.
• Analytical and critical thinking skills for complex security challenges.
• Excellent communication and collaboration abilities (across technical and non-technical teams).
• Ability to operate in a fast-moving environment and adapt strategies to emerging threats.

Qualifications

• Extensive hands-on experience in large organizations managing incident response and threat management.
• Proven track record of leading cybersecurity teams.
• Bachelor’s or Master’s degree in Cybersecurity, IT, or related field.

If you are a dynamic leader who thrives in fast-moving environments and wants to make a measurable impact on global cybersecurity resilience, this role offers the platform and support to do exactly that, apply for this exceptional vacancy today.

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Data Centre Global Engineering Operations organization is looking for an individual with proven and tested leadership skills to help bring to fruition a newly developed Facilities Operations Centre (FOC). The FOC is responsible for 24X7 monitoring of the data centre's physical infrastructure and will serve as a facilitator for all Large Scale Events (LSEs) and Critical Site Events (CSEs). This role will also serve as a central monitoring location for the facility electrical and mechanical systems. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.
The ideal candidate will need to have an understanding of data centre IT infrastructure and data centre facilities infrastructure and how the two entities co-exist. The successful candidate will be responsible for providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data centre and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist with aligning the FOC with the larger objectives of other business and peer organizations. You will need to play a role with growing the team to a standard of operational excellence
If you are passionate about the Customer Experience, you think and act globally, and you want to contribute to the operational excellence of Amazon Data Centres, then this may be the challenge you've been looking for!
Key job responsibilities
- Monitors the data centre Amazon facilities infrastructure platform
- Serves as a Point of Contact for internal and external teams
- Assists with the development of communication and escalation protocols designed to improve the team's performance
- Contributes to outage post mortem analysis
- Ensures records are updated in a timely manner
- Assists with coordination and communication during emergency recovery efforts
- Assists with the development of tools that will enhance the team's performance
- The ability to support a 24X7 environment (This is shift work which may require that you work weekends and holidays).
About the team
The FOC is a singular support team which proactively monitor the life-safety systems and the infrastructure equipment alarms (e.g., chillers, temperature sensors, generators, UPSs, Catcher, switchgear, breakers, PDUs, and ATSs) that provides power and cooling to the platform on a 24x7x365 basis.
We support Data Centre Engineer Operations teams who are responsible for the operation of infrastructure equipment. Our role is to ensure that critical alarms are properly Responded to, Acknowledged, Investigated, and Dispatched (RAID). Additionally, the FOC serves as a communications hub during both standard and emergency operations.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- High school or equivalent diploma
Preferred Qualifications
- Experience in data center engineering
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
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Our client, a rapidly expanding telecommunications provider, is seeking a skilled Network Operations Centre (NOC) Engineer to join their fully remote technical team. This crucial role involves the continuous monitoring, management, and troubleshooting of the company's network infrastructure to ensure optimal performance, reliability, and availability. You will be responsible for identifying, diagnosing, and resolving network issues in real-time, minimising downtime and impact on customers. This includes responding to alerts, performing root cause analysis, and implementing corrective actions. Experience with various network protocols, hardware, and monitoring tools is essential. You will work collaboratively with other engineering teams to escalate complex issues and implement network changes. Maintaining comprehensive documentation of network configurations, procedures, and incident logs will be a key responsibility. The ideal candidate will possess strong analytical and problem-solving skills, a proactive approach to network management, and the ability to work effectively under pressure in a fast-paced environment. Excellent communication skills are vital for coordinating with internal teams and external stakeholders during incidents. This role offers an excellent opportunity to contribute to the stability and growth of a cutting-edge telecommunications network from the comfort of your home.

Key responsibilities will include:

• Proactively monitoring network performance and availability using established tools.
• Responding to network alerts and incidents in a timely and efficient manner.
• Diagnosing and troubleshooting network issues across various technologies (e.g., routers, switches, firewalls, transmission equipment).
• Performing root cause analysis to prevent recurrence of network problems.
• Implementing network changes and configurations according to change management procedures.
• Documenting network incidents, resolutions, and procedures.
• Collaborating with senior engineers and other technical teams.
• Ensuring adherence to Service Level Agreements (SLAs).
• Contributing to the continuous improvement of network operations processes.

The ideal candidate will have a Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. A minimum of 2-3 years of experience in a NOC or network support role is required. Proficiency in network troubleshooting, monitoring tools (e.g., SolarWinds, Nagios), and common network protocols (TCP/IP, BGP, OSPF) is essential. Relevant certifications such as CCNA are highly desirable. Excellent analytical and problem-solving skills, coupled with strong communication abilities, are paramount. This is a fully remote position, enabling you to work from anywhere in the UK. If you are a motivated and technically adept individual eager to contribute to a leading telecommunications company, we encourage you to apply.