1918 Selfridges jobs in Oxford Street

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
It's a skill that we've been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.'s continued legacy.
As Tiffany Client Advisors, we are dedicated to welcome all in the Tiffany world. We achieve our individual & store sales goals by inspiring our clients to dream and always finding a way to celebrate them. Together with our clients, we build long-lasting personal connections.
**Thoughtful**
- Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette
- Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs
- Be a trusted Advisor, building client development strategy to drive sales, cross-sales and client loyalty, curating memorable experiences through sales of new creations and services
- Ensure compliance with Tiffany and LVMH procedures, uphold operational excellence standards (inventory, reservation management, transfers, care services excellence, etc.)
- Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference
**Curious**
- Inspire clients through authentic brand storytelling, effectively conveying Tiffany's legacy of craftsmanship, brand commitment and integrity
- Connect with clients and team members by asking strategic questions and establishing lasting relationships
- Think and act with intention to elevate, surprise and celebrate clients' special moments and build trust through proactive and relevant services (including personalization and product care services)
- Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately
**Optimistic**
- Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working
- Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy
**Your Profile**
- Minimum 3 years of experience in luxury retail environment or client-related experience (e.g., hospitality)
- Experienced sales and clienteling professional in an omnichannel luxury environment
- Proven track record in achieving sales results and cultivating relationships with a diverse client base
- Passion for luxury retail environments; jewelry / watch expertise is a plus
- Collaborative team player with strong interpersonal and communication skills
- Thoughtful and service-oriented with knowledge of luxury etiquette
- Experienced in deploying sales strategies and clienteling initiatives
- Digitally-savvy and at ease with omnichannel tools
- Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Must have authorization to work in the United States or in the country where the position is based.
Preferred
- Proficiency in multiple languages
- A college/university degree
- Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work
**Job Identification** : 61757
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer

**Position Snapshot**
**Job Title:** Boutique Leader (Retail Manager)
**Location:** Selfridges, Oxford Street, London
**Position Type:** Full-time
**Reports to:** Regional Business Manager
**Salary:** Competitive salary plus potential bonus, pension, private medical insurance and other excellent benefits including Nespresso Coffee Machine and monthly capsule allowance.
This is a full time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual's flexible working needs, don't let it stop you from applying.
**About the role**
We are looking for an inspiring, passionate and visionary **_Retail Manager_** to join the Nespresso Selfridges team based at Oxford Street. You will be responsible for the entire daily operations of the Boutique, embedding a culture of exceptional customer experience, empowering your team to communicate our Nespresso brand purpose and work to exceed the expectations of our customers at every interaction. You will lead the Boutique to successfully achieve its commercial objectives, identifying opportunities to optimise the Boutique's success, ensuring the commercial deliverables and KPI's are achieved.
**Key responsibilities of a Nespresso Boutique Leader.**
+ Translate the Boutique's commercial objectives into tangible KPI's, providing clear goals for the team to achieve.
+ Develop and execute the strategic plan aligned to the wider business goals with internal and external stakeholders.
+ Align employee work schedules with sales plans to ensure appropriate floor coverage.
+ Role model and develop a culture of outstanding service and best in class customer experience, ensuring every customer interaction is elevated.
+ Advocate the importance of being a passionate Nespresso brand ambassador.
+ Inspire and develop a team to be the best they can be, being supportive, caring and leading by example.
+ Develop great relationships with Selfridges, the concessions within Selfridges and stores on Oxford Street in order to create opportunity.
+ Deliver a local calendar of events to drive awareness of the brand and engage with our existing customer base. Think new product launches and more!
+ Ensure the Boutique is working in a safe and compliant way throughout the day-to-day operations.
Take responsibility, show motivation and in return you can expect great opportunities.
**What will make you successful?**
You will have the autonomy within this varied role to achieve big things! To help you do this you will have proven retail leadership experience, ideally within a luxury environment. You will be accustomed to managing teams at pace with a passion on customer centric experiences. You will also have.
+ Proven leadership experience, supporting people to develop coupled with a solid understand of HR best practice and management of employee relations case.
+ The ability to rapidly build great working relationships with your customer base and be comfortable to support and challenge where needed.
+ Experience of making strategic decisions and action planning to drive the right results.
+ Exceptional communication and interpersonal skills.
**Why join us?**
At Nespresso, every cup begins with you. Whether it's helping a customer discover their new favourite blend or leading a team to exceed expectations, you'll be part of something special. Your team will represent the full spectrum of the Nespresso experience - offering expert knowledge and luxury service with confidence and warmth. As part of your role as Retail Manager we will offer you:
+ A real focus on personal development and growth. You'll have the opportunity to be assigned a mentor and be involved in project work that broadens your knowledge and gives you visibility across the business.
+ Up to a 10% potential annual bonus.
+ Private medical insurance.
+ 25 days holiday + statutory bank holidays.
+ Competitive pension scheme.
+ A complimentary Nespresso Coffee Machine & monthly supply of coffee capsules of your choice.
**Our Story**
Nespresso is a name synonymous with luxury, innovation and sustainability. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for our quality coffee and our year-on-year growth is testament to the quality of our offering. Now we'd like you to be a part of our Nespresso story, be passionate about our coffee, our customers and how we are evolving.
At Nespresso, doing is everything: we produce the finest coffee that preserves the best of our world. We are committed to Reducing, Reusing and Recycling: making coffee a force for good. Nespresso is humbled to be joining a group of enterprises who are pioneering in their commitment - going beyond sustainability and balancing purpose with profit. The B Corp certification process evaluates performance that demands the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance purpose and profit. B Corp is more than a certification - it's a movement. For Nespresso, B Corp certification reflects 30 years of commitment to sustainability
**We'll be considering candidates as they apply and will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.**
At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Nestlé's Commitment to a Diverse and Inclusive Workplace ( are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!

Our client, a renowned luxury fashion house, is seeking an experienced and dynamic Retail Manager to oversee their flagship store located in the heart of London, England, UK . This is a demanding, on-site role requiring exceptional leadership and customer service skills to uphold the brand's prestigious image and drive sales performance. You will be responsible for all aspects of store operations, team management, and customer experience, ensuring a seamless and luxurious shopping journey for every client.

Key Responsibilities:

• Leading, motivating, and coaching a team of sales associates to achieve individual and store sales targets.
• Managing stock levels, visual merchandising, and store presentation to the highest standards.
• Delivering exceptional customer service, building strong client relationships, and resolving any issues promptly and professionally.
• Implementing sales strategies and promotional activities to maximize revenue and profitability.
• Ensuring compliance with all company policies, procedures, and operational standards.
• Recruiting, training, and developing store personnel.
• Monitoring key performance indicators (KPIs) and providing regular reports to senior management.
• Handling inventory management, including receiving, processing, and auditing stock.
• Maintaining a secure and well-organized store environment.
• Fostering a positive and energetic work atmosphere that reflects the brand's luxury ethos.

The ideal candidate will have a minimum of 3-5 years of retail management experience, preferably within the luxury goods or fashion sector. A proven ability to drive sales, manage teams effectively, and deliver outstanding customer service is essential. Strong visual merchandising skills, excellent communication and interpersonal abilities, and a keen eye for detail are required. You should be results-oriented, proactive, and possess a genuine passion for fashion and luxury brands. This is a fantastic opportunity to lead a high-performing team in one of the world's most iconic retail destinations and contribute to the continued success of a globally recognized luxury brand.

Our client, a globally recognised luxury fashion brand, is seeking an exceptional Store Manager to lead their flagship store in the heart of London, England, UK . This prestigious role demands a leader with a passion for fashion, a commitment to delivering unparalleled customer experiences, and a proven ability to drive sales and manage a high-performing team.

Responsibilities:

• Oversee all day-to-day operations of the flagship store, ensuring a seamless and luxurious customer journey.
• Lead, motivate, and develop a team of sales associates and supervisors to achieve individual and store targets.
• Drive sales performance by implementing effective sales strategies, visual merchandising standards, and clienteling initiatives.
• Manage inventory effectively, including stock control, replenishment, and loss prevention.
• Foster a strong customer-centric culture, building loyalty and repeat business through exceptional service.
• Maintain impeccable store presentation and visual merchandising standards, aligning with brand guidelines.
• Recruit, train, and retain top talent, ensuring the team embodies the brand's values and expertise.
• Manage store budgets, P&L, and operational costs to maximize profitability.
• Conduct regular performance reviews, providing constructive feedback and coaching to team members.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Act as a brand ambassador, representing the company with professionalism and style.
• Analyze sales data and market trends to identify opportunities for growth and improvement.

Qualifications:

• A minimum of 5 years of experience in retail management, preferably within the fashion or luxury sector.
• Proven track record of successfully managing a high-volume store and driving significant sales growth.
• Exceptional leadership, communication, and interpersonal skills.
• Strong understanding of visual merchandising principles and retail operations.
• Proficiency in POS systems and retail management software.
• A passion for fashion and a deep understanding of luxury retail trends.
• Ability to motivate and inspire a team to achieve challenging targets.
• Excellent customer service skills and a commitment to exceeding customer expectations.
• Flexibility to work various shifts, including weekends and holidays.
• A proactive and results-oriented approach to management.

This is a fantastic opportunity for an ambitious retail leader to join a world-renowned brand at the forefront of fashion.

Our client, a prestigious and internationally recognized fashion retailer, is seeking an exceptional Senior Retail Buyer to join their dynamic, fully remote buying team. This exciting opportunity is based in **London, England, UK**, but operates with a remote-first model, allowing you to leverage your expertise from anywhere. You will be instrumental in curating aspirational collections, driving product strategy, and identifying emerging trends to maintain our client's position at the forefront of the fashion industry. This role requires a sophisticated understanding of the global fashion market and a proven ability to select commercially successful products.

As a Senior Retail Buyer, your primary responsibilities will include researching and identifying market trends, sourcing new suppliers, and building strong relationships with existing ones. You will be responsible for negotiating prices, terms, and delivery schedules with suppliers to achieve optimal margins and product quality. Developing seasonal buying plans, product assortments, and visual merchandising strategies in collaboration with the design and marketing teams will be key. You will analyze sales data and customer feedback to make informed buying decisions, manage stock levels effectively, and minimize markdown expenditure. This role also involves contributing to the overall product development process, from concept to final production, ensuring alignment with brand identity and customer preferences. You will attend trade shows and market visits (virtually or in person as required) to discover new opportunities and maintain industry knowledge. The ideal candidate will possess a deep understanding of fashion merchandising, a strong commercial eye, and excellent analytical and negotiation skills. You should have a significant track record in buying within the fashion retail sector, ideally with experience in managing specific product categories. Exceptional communication and presentation skills are essential for collaborating with a diverse, remote team and presenting buying strategies to senior management. This role demands a proactive, results-oriented individual who can thrive in a fast-paced, highly competitive environment. Our client values creative input and strategic thinking, offering a challenging and rewarding career path in a fully remote capacity, connected to the vibrant fashion scene of **London, England, UK**.

Customer Service - Broadband Advisor

28,000

Monday to Friday, 9:00am - 5:30pm

Location Requirement: Must be local to Brent

We're on the lookout for a personable, dependable, and well-organised individual to join our expanding team as a Broadband Advisor. In this customer-focused role, you'll ensure our clients enjoy a seamless experience, from onboarding to ongoing support, making sure every interaction is smooth and positive.

Key Responsibilities:

As the first point of contact for our customers, you'll manage a variety of support and administrative tasks, including:

• Handling customer enquiries via phone and email, covering billing, contracts, and general account support
• Processing orders, returns, and equipment replacements
• Guiding new customers through the onboarding process, ensuring smooth setup and clear communication
• Addressing and resolving complaints with empathy and professionalism
• Collaborating with internal teams (technical support, operations) to deliver a cohesive customer experience

What we're looking for:

• Previous experience in customer service, administration, or operations (telecoms/broadband experience is a plus, but not essential)
• Strong communication skills: confident, clear, and approachable both verbally and in writing
• Excellent organisational skills and attention to detail, with the ability to juggle multiple tasks
• Comfortable using systems to manage orders, returns, and maintain accurate records
• A proactive team player who's dependable and ready to pitch in wherever needed

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Service - Broadband Advisor

£28,000

Monday to Friday, 9:00am - 5:30pm

Location Requirement: Must be local to Brent

We're on the lookout for a personable, dependable, and well-organised individual to join our expanding team as a Broadband Advisor. In this customer-focused role, you'll ensure our clients enjoy a seamless experience, from onboarding to ongoing support, making sure every interaction is smooth and positive.

Key Responsibilities:

As the first point of contact for our customers, you'll manage a variety of support and administrative tasks, including:

• Handling customer enquiries via phone and email, covering billing, contracts, and general account support
• Processing orders, returns, and equipment replacements
• Guiding new customers through the onboarding process, ensuring smooth setup and clear communication
• Addressing and resolving complaints with empathy and professionalism
• Collaborating with internal teams (technical support, operations) to deliver a cohesive customer experience

What we're looking for:

• Previous experience in customer service, administration, or operations (telecoms/broadband experience is a plus, but not essential)
• Strong communication skills: confident, clear, and approachable both verbally and in writing
• Excellent organisational skills and attention to detail, with the ability to juggle multiple tasks
• Comfortable using systems to manage orders, returns, and maintain accurate records
• A proactive team player who's dependable and ready to pitch in wherever needed

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

We have an exciting opportunity to work for a nationally recognised food manufacturer, considered to be the leader in its field. Pay rate £28.808 per annum. The role of Customer Service is based in West London, Greenford.

Experience working on Defacto system would be an advantage, but not compulsory.

Key Duties and responsibilities:

• Accurately process orders in line with specific customer requirements, reporting any anomalies.
• Handle consignment orders and support the invoicing process efficiently.
• Respond to customer inquiries via telephone and email, ensuring SLA compliance.
• Arrange third-party transport for applicable orders as needed.
• Collaborate with internal teams and customers to address special requirements.
• Maintain high service standards and meet all customer expectations.
• Foster clear and effective communication with key business departments.
• Contribute to Health & Safety, Food Safety, and Socio-Environmental/Energy values while supporting company-wide objectives.
• Achieve all KPIs and goals, including set objectives.

Shift:

Monday to Friday 06:30 to 16:30

We offer full support for you to succeed in your role! First Call Contract Services is an employer of choice for candidates from many backgrounds, such as MHE drivers, delivery drivers, warehouse, customer service, support worker, retail associate, cleaner and many more.

Why work with First Call?

• Working with First Call Contract Services gives you many additional benefits!
• Money-saving offers and discounts at your fingertip.
• 24/7 GP helpline
• Discounted Gym membership in over 2500 gyms
• Online Payslip Access
• Personal Insurance
• Weekly Pay

This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development.

First Call Contract Services ltd is acting as an Employment Business in relation to this vacancy.

About the Role:

We are recruiting for a Customer Service Officer to join the Homeownership Accounts Team for one of my local goverment clients. This is a key role supporting leaseholders and freeholders with their housing account queries.

You will be responsible for responding to non-technical queries, issuing account statements, and supporting the wider team in managing over 15,000 homeowner accounts.

Responsibilities:

• p>Handling customer queries about service charge accounts

• Assisting with payment plans and chasing arrears

• Responding to e-forms and routine correspondence

• Issuing statements and financial breakdowns

• Supporting Accounts Officers with administrative tasks

• Signposting customers to relevant services when needed

Requirements:

• Strong customer service and communication skills

• Experience in housing, local authority or public sector desirable

• Confident using IT systems and working with data

• Able to manage workloads and prioritise effectively

• Team player with a proactive attitude

Location:

Based in the Tooley Street office (SE1) during training. Tooley Street is well-connected, just a 5-minute walk from London Bridge station and served by several bus routes.

Hybrid working arrangements are available following training, with a minimum of 2–3 days per week in the office.

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.