What Jobs are available for Senior Administrative Officer in the United Kingdom?

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• alary £28, £31,022.00 Per Annum
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• requency Annual
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• ob Reference bradfordmbc/TP/1456/1106
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• ontract Type Permanent
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• orking Hours 37
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• losing Date 07 September, 2025
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• ob Category Administration
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• ervice Waste, Fleet, Env Health & Licensing
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• ocation Britannia House, Hall Ings, Bradford, United Kingdom
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• dditonal Payments Not Applicable
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• osted on 2

• Manage incoming and outgoing mail, emails, and phone calls, directing enquiries to the appropriate personnel.
• Maintain and update electronic and physical filing systems to ensure information is accessible and organized.
• Schedule meetings, appointments, and manage calendars for relevant team members.
• Prepare documents, reports, and presentations as required.
• Assist with travel arrangements and accommodation bookings.
• Process invoices, expenses, and other financial documentation.
• Coordinate office supplies and manage inventory.
• Provide administrative support to various departments and assist with special projects.
• Ensure compliance with company policies and procedures.
• Contribute to a positive and efficient working environment.

• Proven experience in an administrative or office support role.
• Excellent organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong written and verbal communication skills.
• Ability to multitask and prioritize effectively.
• Discretion and ability to handle confidential information.
• A proactive and self-motivated attitude.
• Experience with virtual collaboration tools is a plus.
• High school diploma or equivalent; further education or certifications in administration are advantageous.
• Ability to work independently and manage tasks effectively in a remote setting.

• Manage incoming and outgoing mail, emails, and phone calls.
• Maintain and update organised filing systems, both physical and digital.
• Schedule and coordinate meetings, appointments, and events.
• Prepare and distribute meeting agendas, minutes, and follow-up actions.
• Assist with the creation and editing of documents, reports, and presentations.
• Perform data entry and ensure the accuracy of records in various databases.
• Provide support to colleagues across different departments as needed.
• Manage office supplies and inventory, and coordinate with vendors.
• Greet visitors and provide general information and assistance.
• Assist with onboarding processes for new staff members.
• Contribute to the continuous improvement of administrative processes.

• Previous experience in an administrative or office support role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or Google Workspace.
• Excellent organisational and time-management skills.
• Strong written and verbal communication abilities.
• Attention to detail and a commitment to accuracy.
• Ability to multitask and prioritise effectively.
• Familiarity with CRM or database management systems is a plus.
• Professional demeanour and strong interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Understanding of hybrid working environments and remote collaboration tools.

Exeter

Job Summary
The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

This is an exciting role within our Official Receiver Services (ORS) Directorate.

The Official Receiver (OR) acts as trustee in bankruptcies, liquidator of companies in compulsory liquidations and investigates the causes of failure of bankrupts and the promotion, formation, business dealings and causes of failure of liquidated companies.

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include LGBT+, FACES, Disability & Health, Break the Stigma, Women's, The Shed, Carers, Part Time Workers, No Limits and Grass Roots.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career.

Job Description
Based in our South West Regional Centre in Exeter, the Administrative Officer role is key in supporting the work of the Official Receiver.

Working as part of an administration support team, you will be dealing with a range of administrative and case work matters.

*Responsibilities *

• Managing own work to prioritise and complete assigned tasks
• Liaising with the court on applications and hearings
• Dealing with members of the public and private sector firms (e.g. solicitors) by telephone, in writing and in person
• Issuing reports to creditors and routine correspondence
• Liaising with specialist staff on technical matters
• Dealing with the realisation of assets to enable returns to creditors
• Liaising with both internal and external stakeholders by telephone, in writing and in person
• Inputting and updating information on case management systems
• Reviewing and maintaining accurate case records to progress work in a timely manner
• Dealing with distribution of funds to creditors
• Providing general clerical support

Based in our South West Regional Centre in Exeter, the Administrative Officer role is key in supporting the work of the Official Receiver.

Working as part of an administration support team, you will be dealing with a range of administrative and case work matters.

*Responsibilities *

• Managing own work to prioritise and complete assigned tasks
• Liaising with the court on applications and hearings
• Dealing with members of the public and private sector firms (e.g. solicitors) by telephone, in writing and in person
• Issuing reports to creditors and routine correspondence
• Liaising with specialist staff on technical matters
• Dealing with the realisation of assets to enable returns to creditors
• Liaising with both internal and external stakeholders by telephone, in writing and in person
• Inputting and updating information on case management systems
• Reviewing and maintaining accurate case records to progress work in a timely manner
• Dealing with distribution of funds to creditors
• Providing general clerical support

Person specification

Candidates should have;

• Fantastic organisational skills
• An eye for detail
• The ability to communicate effectively with a wide variety of people in different circumstances
• An adaptable, flexible approach to your work
• Teamworking skills
• Determination and self-motivation
• Experience in other administrative or clerical roles (desirable, but not a must-have)

Please note:
Candidates are advised to address any questions on rates of pay prior to applying for the post.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Communicating and Influencing
• Working Together

We only ask for evidence of these behaviours on your application form:

• Delivering at Pace

Alongside your salary of £25,160, Insolvency Service contributes £7,288 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We Want You To Have a Good Work-life Balance And Want To Support You In All That You Do, So We Offer a Great Benefits Package Including:

• flexible working arrangements and flexi-time
• full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years' service
• in addition to this you are entitled to 8 public/bank holidays plus an additional day of privilege leave
• competitive maternity, paternity and parental leave
• 5 days paid leave for learning and development
• 5 days paid for volunteering
• a Cycle to work scheme
• staff have access to an employee assistance programme, Workplace Wellness, for confidential, independent support and advice during difficult times in either their professional or personal life

Your pension is a valuable part of your total reward package where the employer makes a significant contribution to the cost of your pension. Your contributions come out of your salary before any tax is taken. This means, if you pay tax, your take-home pay will not be reduced by the full amount of your contribution; and your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire. For more information, visit

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.

As part of the sift process, you will be asked to complete:

Online Tests

• Civil Service Verbal Test
• Civil Service Numerical Test

Personal Statement
Behaviours

• Behaviour 1 – Delivering at Pace

Before submission of your application you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 27th October 2025
.
If you fail to complete the online tests before the deadline your application will be withdrawn. Guidance for the tests will be available when you are invited to take the tests. The tests are administered online and accessed via the CS Jobs website.

Our online test supplier will be performing scheduled maintenance between 4:00pm and 7:00pm on 26th October 2025. There will be up to 1 hour during this time where candidates will not be able to access tests.

All online tests will be affected.

Impact for candidates
Candidates who are taking a test when the downtime starts will have their test paused. They will be able to pick up where they left off after the downtime. They can do this by accessing the test again from their application centre.

Candidates will not be able to launch new tests during the downtime.

Candidates reporting issues should be advised to return to take the test after 7:00pm on 26th October 2025.

Your personal statement should be no more than 500 words and must demonstrate how your personal skills, qualities, and experience align with the requirements of the role. Please ensure your statement references the essential criteria outlined in the person specification, as well as any desirable criteria.

Should a large number of applications be received, an initial sift may be conducted using the lead behaviour - Delivering at Pace. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.

If successful at the sift stage, at interview, you will be assessed on the following:

*Behaviours *
- Assessed Through:

• Behaviour 1 - Communicating and Influencing
• Behaviour 2 - Working Together

Strengths
Expected timeline (subject to change)
Sift
– week commencing 3rd November 2025

Interview
– week commencing 10th November 2025

Location
- South West Regional Centre - Met Office, Exeter

Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.

Your interview will either be conducted face to face or by video. You will be notified of this if you are selected for interview. Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.

Use of AI
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Visa Applicants
To sponsor a candidate under the Skilled Worker visa, a sponsorship licence is required. The Insolvency Service does not currently hold this licence and therefore, cannot legally sponsor Skilled Worker visa applicants.

Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Insolvency Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre- stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Hybrid Working
Insolvency Service operates a hybrid working policy subject to business need, giving people the flexibility to choose when and where they work and collaborate with others.

Individuals are expected to work from one of the office locations stated in the advert to connect with their colleagues, as required by their role and business team needs. There is flexibility to split the working week, spending a minimum of 60% in the workplace, which includes the office, site visits, court etc.

Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.

Complete the 'Assistance required' section in the 'Additional requirements' page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback
Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : Mark Malcolm
• Email :

Recruitment team

• Email :

Further information

A candidate can raise a complaint to the Insolvency Service if they think that:

They have been discriminated against under the Equality Act 2010.

There have been procedural irregularities at any stage of the recruitment process.

If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance: If you are not satisfied with the response that you receive you can then contact the Civil Service Commission.

All complaints must be received by the contact point for applicants within 24 hours from the date the applicant is advised of their non-success at sift, assessment or interview. Complaints will be considered by an independent third-party outside of the recruitment campaign. The decision will be conveyed to the applicant, in writing, within 5 working days of receipt of the complaint. The recruitment process will usually be put on hold until the complaint has been resolved.

Complaints may also be made to the Civil Service Commission at any time if the individual believes their application has not been treated in accordance with the recruitment principles (appointment on merit through fair and open competition). However, complaints must first have been raised with Government Recruitment Service.

• Provide high-level administrative support.
• Manage and maintain complex calendars and schedules.
• Organise and coordinate meetings, events, and travel arrangements.
• Prepare reports, presentations, and correspondence.
• Manage office records and filing systems.
• Handle incoming and outgoing communications efficiently.
• Assist with project coordination and follow-up.
• Maintain office supplies and manage vendor relationships.
• Support departmental operational procedures.
• Act as a point of contact for internal and external inquiries.

• Manage and coordinate office activities and operations to secure efficiency and compliance with company policies.
• Supervise administrative staff, providing guidance and support.
• Manage correspondence, including emails, letters, and phone calls, directing inquiries to the appropriate personnel.
• Maintain and update filing systems, both physical and digital, ensuring easy retrieval of information.
• Organize and schedule meetings, appointments, and travel arrangements for management and staff.
• Prepare reports, presentations, and other documents as required, ensuring accuracy and professionalism.
• Assist in budget preparation and invoice processing.
• Develop and implement new administrative strategies and procedures to enhance operational efficiency.
• Act as a point of contact for internal and external stakeholders.
• Ensure the office is well-maintained and stocked with necessary supplies.
• Handle confidential information with the utmost discretion.

• Proven experience as an Administrative Officer or in a similar role.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant administrative software.
• Strong communication and interpersonal skills, with the ability to interact effectively with all levels of staff and external visitors.
• Ability to multitask and prioritize workload effectively in a fast-paced environment.
• High level of attention to detail and accuracy.
• Experience in supervising or managing a team is highly desirable.
• Familiarity with office management systems and procedures.
• Ability to work independently and as part of a team.
• A proactive approach to problem-solving.

• Oversee and manage day-to-day administrative operations.
• Develop, implement, and maintain administrative procedures and policies.
• Manage filing systems, records, and databases ensuring accuracy and accessibility.
• Coordinate internal communications and disseminate information effectively.
• Provide administrative support to departmental managers and senior staff.
• Assist with event planning, coordination, and execution.
• Supervise and mentor junior administrative staff.
• Ensure office supplies and equipment are maintained.
• Act as a point of contact for internal and external queries.
• Contribute to process improvement initiatives within the department.

• Proven experience in a senior administrative or office management role.
• Excellent organisational and time management skills.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Meticulous attention to detail and accuracy.
• Experience with database management and record-keeping systems.
• Good understanding of office procedures and administrative best practices.
• Ability to work independently and as part of a team.
• Supervisory or mentoring experience is a plus.

• Proven experience as an Administrative Officer, Executive Assistant, or in a similar senior administrative role.
• Excellent organisational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and G Suite.
• Strong written and verbal communication skills.
• Experience in managing calendars, scheduling meetings, and coordinating events.
• Ability to handle multiple tasks and prioritise effectively.
• Proactive and resourceful with strong problem-solving capabilities.
• Discretion and the ability to handle confidential information.
• Comfortable working independently and collaborating virtually in a remote setting.
• Relevant administrative qualifications or certifications are a plus.