4 Senior Airport Manager jobs in the United Kingdom
Airport Team Manager Bag hall
Posted today
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Job Description
Baggage hall Team Manager
Location: London Heathrow airport
Overview
The Baggage Team Manager is a key operational leadership position within Swissport UK&I Station Structures reporting to the Swissport Station Manager or Head of Department and will be responsible for all daily operations within the bag hall and delivery of operational baggage services at the airport.
Day to day you will be responsible for motivating and engaging staff to ensure delivery of customer airlines targets while complying with all company and customer procedures, policies and brand values. You will be responsible for ensuring safe, profitable, high-quality performance in accordance with customer expectations, corporate objectives, strategy and plans. You will be responsible for providing leadership and guidance to staff across a diverse workforce.
In this role you will be responsible for the day-to-day operational excellence of the Swissport Baggage Team's across the station, and will be benchmarked against the Swissport Leadership Competenciesof Leading and Facilitating Change, Applying Commercial Acumen, Coaching and Developing Others, Making Decisions, Managing Performance for Success and Executing and Getting Results.
Responsibilities
Responsibilities
Safety Leader
- Assures all employees comply with company rules and procedures and other authority requirements like Health and Safety guidelines
- To ensure that all people management practices, procedures and processes are implemented consistently across the station .
- Implements and monitors the local emergency plan
- Use active supervision to influence employee behaviour and improve culture.
P&L Management
- Ensure labour to revenue targets are met as per station requirements.
- Able to maximise profits and maintain effective cost control.
- Manage stations attendance and absenteeism in line with station cost control measures.
Leadership and Stakeholder Management
- Establish strong leadership with supervisory staff through excellent communication skills and by ensuring a positive work environment
- Skills in project management and change management experience.
- Management of teams and people management processes.
- Participate in meetings internally and externally as may be required
- Solves conflicts/irregularities and takes appropriate action
- Relationship building with Trade Union Representatives or employee representative.
Quality Focus, Service Delivery and Operational Efficiency
- Efficient Resource Planning (manpower, equipment) in collaboration with the planning department.
- To manage /co-ordinate operations with station management teams to ensure required resources are available in order to deliver consistently high standards
- Monitor and control performance KPIs related with Airside Activities. Ensure that administrative and control policies and procedures are maintained
Business Growth and Strategy
- Is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the full business potential in the market.
- Challenging the operational status quo to support improved business performance and growth.
- Responsibility to develop and enhance the customer relationship at an operational level as well as ensure that any new business/ renewal is commercially aligned and supports delivery of the stations P+L objectives.
Relationship Builder
- Successfully build relationships and complete trust within the business, with particular emphasis on the Head of Department peer group and Business unit Heads, plus relevant central support functions (e.g., Finance, HR and QHSE)
- Able to identify and develop future team leaders for the business.
- Encourage employees to work and develop their own business acumen to maximise their own organisational objectives.
- Maintain close and effective business relationships with customers, trade unions and various control authorities such as Airport Management, and other regulatory bodies.
- Drive a customer centric culture through your teams, creating an environment that focuses on understanding our customers' needs and their changing business priorities to continually seek to create value and become a true partner of choice.
- Embed customer knowledge and product information across the airport teams.
Qualifications
Qualifications
- Can communicate clearly with your people to help them understand Swissport UK&I direction and be able to build positive and trusting relationships
- Be able to build positive and trusting relationships.
- Be open to different opinions and seek a collaborative approach.
- Embrace an ideas culture to enable teams to create an agile edge.
- Promote flexibility, adaptability and agility in order to enable contingency time.
- Demonstrate a sense of urgency and the desire to improve the delivery of services and a commitment to continuous improvement.
- Personal and professional integrity of the highest order
- Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment.
- Excellent working knowledge of business management principles and practices financial concepts, and key drivers of profitability and operational performance delivery.
- A minimum of 3 years' experience with significant P&L accountability and leadership of large teams
- Fluent spoken and written English.
The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.
Essential Skills
- You will have the ability to accept and embrace change as a constant and unpredictable feature of your working environment.
- Be a leader who sets the tone and leads by example.
Junior Airport Operations Assistant
Posted 4 days ago
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Job Description
As a Junior Airport Operations Assistant, your duties will include assisting with the monitoring of flight schedules, coordinating with ground handling services, responding to operational queries from various stakeholders, and supporting the planning and execution of daily airport activities. You will help manage the flow of passengers and aircraft, assist in the coordination of emergency response procedures, and contribute to maintaining operational logs and reports. This role requires excellent communication skills, the ability to multitask effectively in a demanding environment, and a strong sense of responsibility. You will gain exposure to diverse aspects of airport operations, including airside and terminal management.
The ideal candidate will possess a keen interest in aviation and airport management, coupled with strong organisational abilities and a proactive attitude. While previous experience in aviation is not essential, an understanding of airport operations or logistics would be beneficial. Excellent IT skills, including proficiency in Microsoft Office Suite, are required, as is the ability to adapt quickly to new systems and procedures. You must possess strong interpersonal skills, with the ability to work collaboratively with a diverse team of professionals, and communicate effectively with passengers and staff. A commitment to maintaining high safety and security standards is crucial.
This position offers a hybrid working arrangement, with a combination of on-site duties at the airport in Bristol, South West England, UK , and remote work capabilities for specific administrative tasks. This blended approach allows for both practical, hands-on experience and the flexibility to manage certain responsibilities from home. Our client is dedicated to providing comprehensive training and development opportunities, paving the way for career progression within the aviation sector. If you are a dedicated individual eager to immerse yourself in the world of airport operations and contribute to the smooth running of a busy hub, we encourage you to apply.
Senior Airport Operations Supervisor
Posted 14 days ago
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Job Description
The Senior Operations Supervisor will be instrumental in maintaining and enhancing operational standards, implementing best practices, and ensuring compliance with all aviation regulations and safety protocols. Responsibilities include managing apron control, passenger terminal operations, baggage handling, and aircraft turnaround processes. You will be involved in contingency planning, incident management, and providing effective solutions to operational challenges as they arise. The ability to make quick, informed decisions under pressure is paramount.
We are looking for a leader with a proven track record in airport operations management or a closely related field within the aviation sector. Exceptional communication, interpersonal, and problem-solving skills are essential. You must possess a strong understanding of airport safety procedures, regulatory frameworks (e.g., CAA regulations), and operational best practices. The ability to motivate and manage a diverse team, foster a strong safety culture, and maintain excellent working relationships with internal and external stakeholders is critical. This role requires flexibility in working hours, including shift work, weekends, and holidays, to ensure continuous operational coverage.
This is an exciting opportunity to play a vital role in the efficient functioning of a busy airport. Join a dedicated team committed to excellence in aviation operations at **Derby, Derbyshire, UK**.
Qualifications:
- Relevant qualification in Aviation Management, Airport Operations, or a related field.
- Minimum of 5 years of experience in airport or aviation operations.
- Demonstrated experience in supervising operational teams.
- Thorough knowledge of airport safety regulations and procedures.
- Experience with airside and landside operations management.
- Excellent leadership, communication, and decision-making skills.
- Ability to work effectively in a high-pressure, dynamic environment.
- Proficiency in relevant airport operations software and systems.
- Willingness to work flexible hours, including nights, weekends, and holidays.
Senior Air Traffic Controller - Specialist Airport Operations
Posted 17 days ago
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Job Description
Responsibilities:
- Manage and control air traffic movements within assigned airspace using state-of-the-art remote surveillance and communication technologies.
- Ensure the safe separation of aircraft in accordance with international air traffic control standards and procedures.
- Issue clearances, advisories, and information to pilots to maintain efficient and safe operations.
- Monitor weather conditions and advise pilots of significant changes affecting flight operations.
- Coordinate with other air traffic control units, airlines, and airport operations to manage traffic flow.
- Utilise advanced radar, communication, and flight plan systems for real-time traffic management.
- Respond effectively to emergencies and unusual situations, providing clear and concise instructions.
- Conduct regular performance reviews and provide feedback to junior controllers and operational staff.
- Contribute to the development and refinement of air traffic control procedures and training programs.
- Maintain comprehensive knowledge of aviation regulations, airspace structures, and emergency protocols.
- Participate in debriefings and incident reviews to enhance operational safety.
- Uphold the highest standards of professionalism and operational integrity.
- Valid Air Traffic Controller Licence with relevant ratings (e.g., Aerodrome, Approach, Area Control).
- Minimum of 7 years of progressive experience as an Air Traffic Controller.
- Proven ability to manage complex air traffic scenarios and make critical decisions under pressure.
- Expertise in using modern air traffic management systems and surveillance technology.
- In-depth knowledge of ICAO standards and relevant national aviation regulations.
- Excellent communication, listening, and interpersonal skills, crucial for remote operations.
- Strong situational awareness and problem-solving abilities.
- Ability to work effectively in a high-stress, remote team environment.
- Excellent health and the ability to pass stringent medical examinations.
- Commitment to continuous professional development and adherence to safety culture.
- Previous experience in remote or virtual ATC operations is highly advantageous.
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