Technical Support Engineer

Scotland, Scotland £45000 - £52000 Annually Rise Technical Recruitment

Posted 18 days ago

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Job Description

permanent


Window/Door Fabricator
45,000 - 52,000 + Full Training + Company Vehicle + Excellent Company Benefits +

Home Based - Scottish Central Belt

Are you a Window/Door Fabricator looking to take the next step in your career into a customer facing support role with full training and excellent progression opportunities within an industry leading company?

On offer is an exciting opportunity to use your Window/Door fabrication experience to advance your career to a customer facing support role where you will become a technical expert for a leading global company. You will receive full training, a clear chance to progress to management and excellent company benefits in this exciting, varied role.


This company creates, develops and extrudes solutions for PCVU doors, windows and conservatories. A Technical Support Engineer is needed due to their recent growth.

In this varied role you will travel to the company's client base of manufacturing companies and homeowners to provide installation and fabrication demonstrations and assistance with technical problems.

This role would suit a Window/Door Fabricator looking for the next step in their career within a leading global company where you will receive tailored training and progression opportunities.


The role

  • Field based - travelling to clients in Scotland & Ireland
  • Conducting setups, technical advice, audits and product training to clients
  • Monday to Friday 8:30 - 17:00

The person

  • Window/Door Fabricator
  • Looking for a customer facing role
  • Happy to travel


To apply for this role or to be considered for further roles, please click "Apply Now".

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

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Technical Support Specialist / Project Manager

Dundee, Scotland NCR Atleos

Posted today

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**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Location: Dundee (Hybrid)
Salary: £35,000 - £42,000 p/a
The role requires a progressive, adaptable individual who is looking to grow their technical, project management and personal skills. It involves working in a very varied environment on a daily basis with technologies, customer base and projects that are constantly evolving.
**What is a currency template?**
This is software that implements strict banknote handling requirements in an Automated Teller Machine's cash deposit module. Each country will have their own unique requirements for identification of currencies (both local and FOREX), identifying different types of banknote damage, counterfeit notes and in some cases a central bank certification must be passed. This is a vital part of NCR's ability to sell banknote deposit and recycling hardware around the world in a timely and technically competent manner.
**Job requirements:**
+ Project Planning and Management - guide and coordinate projects, including confirming requirements, resource, schedule, hardware, and performance as well as working with internal/external developers to ensure the successful delivery of the bespoke software to each country
+ Technical Guidance & Support - be capable of understanding the hardware and software applicable for note handling. Capable of analysing errors and logs to identify root cause of issues
+ High level of communication skills - be able to adapt technical information for the relevant audience. Being the principle cornerstone at centre of all communications between all relevant teams.
+ Project co-ordination - Managing multiple projects of varying complexity and stage of investigation at any given time with the principle focus on meeting customer requirements
+ Working in an environment may require weekend and/or extended hours, as needed, to accommodate customer needs
**Essential Skills**
This role requires skills in the following areas:
+ Excellent written and spoken English, with the ability to clearly explain complex technical information to others where English is not their first language
+ Ability to review & understand technical data, such as log analysis and perform technical testing as required
+ Willingness to travel on occasion if required, when permitted
+ Patient and calming manner when dealing with others during urgent incidents
+ Self-starting
+ Show capability of working in teams and independently
+ Able to work to tight deadlines
+ Ability to manage multiple incidents/requests at the same time
+ Willingness to learn
**Advantageous Skills**
+ Ability to write and speak an additional language
+ Knowledgeable across related NCR deposit and recycler hardware and software products
**Qualifications & Experience**
+ Degree in a discipline related to the product technology or project management
+ 1- 3 years related job experience (technical support / development / technical project management)
As an NCR Atleos employee, we provide you with several core benefits as std, as well as the opportunity to select additional discounted voluntary benefits. You can choose to flex these benefits in a way that suits you and your
family's lifestyle.
Attractive Defined Pension Plan
career Development and learning opportunities.
Medical insurance
Dental insurance unum
Life and Income protection insurance
Illness and accident cover
Health assessment
Holiday buy
Cycle to work.
Lifestyle discounts
My gym discounts.
Employee assistance program (EAP)
Health Screening
#LI-AG1 #Li-Hybrid
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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Technical Support Engineer(Linux Sys Admin)

Edinburgh, Scotland Squiz

Posted 1 day ago

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Permanent

We are looking for a Technical Support Engineer (Linux) to join our Support Organisation here at Squiz. You would come from either a technical support or deployments background. We’re seeking a proactive and enthusiastic problem solver to resolve complex technical issues whilst maintaining a good customer focus. 

For this role, we ask that can demonstrate

Key skills:

  • 1-2 years of troubleshooting skills on Linux based systems 
  • Autonomy in fault finding 
  • Client facing communication skills
  • Experience working in major or critical incidents.

You should have a background in as many of the following technologies 

  • Linux (Preferably Fedora/EL flavours of Linux)
  • Web stack (NGINX, PHP, Redis, Postgresql)

Nice to haves:

  • Revision/Configuration Control (SVN, Puppet4, Git/Gitlab)
  • Server Monitoring (Nagios, Grafana, Thousand Eyes)
  • Networking (DNS, Firewalls, Routing)
  • Cloud based deployments 
  • AWS
  • Docker 
  • Terraform
  • Cloudflare

What you would do:

  • Solving technical problems our customers have with their existing systems
  • Building and installing new infrastructure, servers and machines, as well as maintenance of current infrastructure (vms servers (application & data), hosted systems, SAAS
  • Troubleshooting and root cause analysis of key projects
  • Working with the product team to migrate systems to SaaS
  • Maintaining servers in AWS
  • Suggesting and working on ways to improve our support environment

Note: Passing a Police check and/or security clearance will be required.

Location: Edinburgh (with ability to access the office 1-2 times per week)

There is an expectation that successful candidates would be willing to work as part of an on-call rota.

Who we are:

Squiz has helped organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.

Headquartered in Australia, we have teams and customers across the globe, with offices in New Zealand, the United States, the United Kingdom and Poland.

Right now, we are in the midst of a very important and exciting point in our journey as we transform our business into a SaaS Digital Experience Platform product organisation, putting the power of the products we’ve used to deliver amazing experiences into the hands of our customers.

Why work for Squiz?

You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.

Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way.

We understand the effort it takes to apply for a role. We are committed to respond to each and every applicant, successful or not.

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

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Quality Assurance Manager

Falkirk, Scotland NOVA Technical

Posted 22 days ago

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Job Description

permanent
We are looking for a Quality Assurance Manager to join an industry leading baker of a variety of delicious treats and cakes.

You will be accountable for the implementation of the Quality Management system site policies and procedures. Driving for compliance to site standards and continuous improvement of food safety/product quality/legality and food safety culture.

Key accountabilities as Quality .

This advertiser has chosen not to accept applicants from your region.

Quality Assurance and Performance Reporting Officer

Bowling, Scotland £30000 - £36000 Annually Contract Scotland

Posted 8 days ago

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Job Description

permanent
Quality Advisor

Location: North Lanarkshire
Reference: J45735

Contract Scotland is proud to be working in partnership with a leading global provider of engineering infrastructure solutions to recruit a Quality Advisor on a permanent basis. This role will support the delivery of highways projects across North Lanarkshire.

This is an excellent opportunity for an experienced quality professional to join a progressive organisation and take an active role in maintaining and enhancing quality standards across critical infrastructure works.

Key Responsibilities
  • Support the development and ongoing maintenance of the company’s Quality Management System.

  • Develop and implement quality assurance strategies, policies, and procedures aligned with business objectives.

  • Design and oversee robust testing processes, ensuring coverage of functional, regression, performance, and security testing.

  • Work collaboratively with cross-functional teams to uphold quality standards.

  • Monitor and report on quality metrics, including internal and contractual KPIs, with a focus on continuous improvement.

  • Identify and mitigate risks to ensure service delivery meets quality and performance expectations.

  • Conduct internal audits and audits of contractors and suppliers.

  • Manage relationships with external partners and suppliers involved in quality assurance.

  • Remain up to date with current industry trends and best practice.

Candidate Requirements
  • Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF).

  • Demonstrable experience in a quality assurance role, preferably within infrastructure or construction.

  • Strong understanding of the software development lifecycle and testing methodologies.

  • Proven experience of implementing QA processes aligned with ISO standards.

  • Excellent analytical, organisational, and problem-solving skills.

  • Strong interpersonal and communication abilities, with the capacity to lead and support others.

  • Full UK driving licence.

  • Proactive, flexible, and committed to the organisation’s values, including equality, diversity, and inclusion.

What We Offer
  • The opportunity to join a reputable organisation involved in major infrastructure projects.

  • A collaborative, high-performing work environment.

  • A permanent role with competitive remuneration and career development prospects.

If this opportunity aligns with your skills and aspirations, we would be pleased to receive your application.

To apply, please submit your most recent CV or contact Louise Knock on (phone number removed), quoting reference J45735, for further information.

Legal Information:
We act as an employment agency for permanent work and as an employment business for temporary work.


For roles in the UK, applicants must be eligible to live and work in the UK.


We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.

This advertiser has chosen not to accept applicants from your region.
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