What Jobs are available for Senior Management Roles in Hartford?

• Partner with business leaders to understand strategic goals and translate them into effective HR initiatives.
• Lead the development and implementation of workforce planning strategies, including talent acquisition, succession planning, and talent development.
• Provide expert guidance and support on employee relations issues, performance management, and disciplinary processes.
• Advise on organizational design, change management, and restructuring initiatives.
• Develop and implement HR policies and procedures that comply with current legislation and best practices.
• Analyze HR data and metrics to identify trends, inform decision-making, and measure the effectiveness of HR programs.
• Facilitate talent reviews and development discussions to foster employee growth and retention.
• Collaborate with the HR team to ensure consistent and effective delivery of HR services across the organization.
• Champion a positive organizational culture and promote employee engagement initiatives.
• Manage and resolve complex employee relations issues, ensuring fair and consistent application of policies.
• Conduct training sessions for managers on various HR topics, including performance management and legal compliance.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• CIPD Level 5 or above qualification is highly desirable.
• Minimum of 5 years of experience in a similar HR Business Partner or Senior HR role.
• Proven experience in strategic workforce planning, talent management, and employee relations.
• Strong understanding of UK employment law and HR best practices.
• Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to build strong relationships and influence stakeholders at all levels.
• Experience working in a fast-paced, dynamic environment.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Adaptable to a hybrid working model, with the ability to work effectively both in the office and remotely.

• Serving as a trusted advisor to designated business units, providing strategic HR guidance and support.
• Developing and implementing talent management strategies, including succession planning, performance management, and leadership development.
• Collaborating with leadership to identify current and future workforce needs, driving strategic workforce planning initiatives.
• Managing complex employee relations issues, ensuring fair and consistent application of policies and procedures.
• Contributing to organizational design and change management initiatives.
• Developing and delivering HR programs and initiatives that support employee engagement and retention.
• Partnering with the recruitment team to attract and secure top talent aligned with organizational needs.
• Providing coaching and guidance to managers on HR best practices, performance issues, and legal compliance.
• Analyzing HR data and metrics to identify trends and inform strategic decision-making.
• Ensuring compliance with all employment laws and regulations.
• Facilitating communication and collaboration between different departments and levels of the organization.
• Staying current with HR trends and best practices to advise the business on strategic people initiatives.

Our client are a fast growth Manchester business.

As a CRM Executive, you will help enhance customer communications. Reporting to the CRM Manager, you’ll support CRM system setup and maintenance, ensuring marketing efforts are data-driven and fully integrated.

If you're ambitious, analytical, and passionate about CRM and digital marketing, this could be the role for you.

Your Key Responsibilities

• Triggered Communications: Review and improve the setup of automated communications across all brands.
• Performance Monitoring: Track CRM campaigns, ensuring accuracy and effectiveness.
• Data Analysis: Collaborate with the Analytics team to gain insights beyond basic metrics, linking data to customer segmentation.
• Lifecycle Programs: Develop and implement email programs aimed at maximising customer retention and reducing churn.
• Promotional Campaigns: Manage the end-to-end process of promotional emails, from planning and creation to testing, deployment, and analysis.
• CRM Campaigns: Oversee CRM initiatives and establish relevant campaigns for our White Label brands.
• Customer Journey Optimisation: Map and enhance customer journeys, identifying churn points and implementing improvements.
• Cross-Functional Collaboration: Work closely with IT, Customer Service, and Marketing teams to ensure cohesive and effective communication strategies.

What we’re looking for

• Experience: Ideally 1+ years in a CRM or email marketing role with campaign management and data analysis experience.
• Technical Skills: Proficiency with email marketing platforms; knowledge of HTML and cross-device email testing is a plus.
• Analytical Mindset: Strong numerical and analytical skills, with the ability to derive actionable insights from data.
• Communication: Excellent verbal and written communication skills, capable of articulating complex information clearly.
• Organisation: Ability to manage multiple projects, prioritise tasks, and meet tight deadlines.
• Team Player: Collaborative attitude with strong interpersonal skills, fostering positive relationships across departments.
• Attention to Detail: Meticulous and methodical approach to work.
• Proactivity: Self-starter with a passion for innovation and continuous improvement in the CRM space.

What you’ll gain

• Professional Growth: Gain hands-on experience in CRM strategy and develop your career within a dynamic company.
• Meaningful Impact: Play a key role in shaping the customer engagement approach of a market-leading organisation.
• Innovative Environment: Thrive in a forward-thinking workplace that encourages creativity and experimentation.
• Supportive Team: Join a collaborative team committed to excellence and continuous development.

Excellent package on offer.

• Anticipating the needs of the executives and proactively managing their schedules, including complex meeting arrangements and conflict resolution.
• Organising and facilitating high-level meetings, preparing agendas, taking minutes, and ensuring follow-up actions are completed.
• Coordinating all aspects of domestic and international travel, including flights, accommodation, and visas, ensuring seamless logistical planning.
• Acting as a gatekeeper and first point of contact for the executive team, screening calls, managing correspondence, and directing enquiries appropriately.
• Conducting research, compiling reports, and preparing impactful presentations and documents to a high standard.
• Processing expense claims and managing departmental budgets where required.
• Maintaining confidentiality and exercising discretion in all matters.
• Assisting with special projects and ad-hoc administrative tasks as assigned.