What Jobs are available for Senior Management in Stockwell?
Showing 842 Senior Management jobs in Stockwell
Graduate Management Trainee
Posted today
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Job Description
Graduate Consultancy Scheme – (London)
Are you a graduate ready to launch your career in consultancy, sales, and leadership?
At Spark Innovations, we specialize in face-to-face sales using B2C strategies to consult customers on ways they can save money. We’re now offering ambitious graduates the chance to join our Graduate Consultancy Scheme – an entry-level programme designed to fast-track your career into leadership, operations, or senior consultancy within 12–18 months.
This is the perfect opportunity for graduates eager to learn, grow, and make an impact in a fast-paced environment.
Responsibilities
• Speak with customers face-to-face in residential areas and venues, providing tailored cost-saving solutions
• Build and maintain positive customer relationships through B2C consulting
• Manage and follow up on client leads to maximize results
• Deliver excellent customer service and uphold brand standards
• Support recruitment, training, and development within the team
• Take ownership of personal and team targets, contributing to company growth
Qualifications
• Bachelor’s degree (any discipline considered)
• Strong communication and interpersonal skills
• Confidence in face-to-face interactions and sales presentations
• Ability to think quickly, adapt, and solve problems
• Ambition to progress into leadership or consultancy roles
• Professional image and strong work ethic
Benefits
• Structured 12–18 month progression path to leadership or senior consultancy
• One-on-one mentoring and tailored training from industry leaders
• Hands-on experience in consultancy, sales, and people management
• Opportunities to lead projects, teams, and client campaigns
• Dynamic, supportive, and high-performance team culture
• Competitive performance-based earnings with growth incentives
Location: London
Apply today and start your journey with Spark Innovations. Turn your ambition into a career with clear progression, real responsibility, and long-term opportunities.
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SVP, Project Management
Posted today
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Job Description
SVP, Project Management
Location: London, UK (Remote, with some travel as needed)
About the Opportunity
We’re an established US healthcare communications agency with global backing and a growing new presence across Europe. We’re currently delivering high-impact, project-based work for several major pharmaceutical clients, and only getting started. With operations underway in both the US and EU, we’re looking for a SVP of Project Management & Operations to join our European leadership team and help build the foundation for long-term success. This is a pivotal leadership role with the potential to grow into a COO position as the agency continues to expand.
The Role
As SVP of Project Management & Operations, you’ll lead our European project management function, ensuring excellence in delivery across all client projects, including sales aids, websites, emails, and other digital and print assets for healthcare professionals. You’ll also play a key role in shaping operational infrastructure, processes, and team development across multiple European markets.
Key Responsibilities
- Lead and manage the Project Management team across Europe (initially 3 direct reports)
- Build scalable delivery and operations frameworks from the ground up
- Ensure high-quality execution across a range of project types and therapy areas
- Collaborate closely with client services, creative, strategy, and global leadership
- Oversee project resourcing, timelines, budgets, and reporting
- Contribute to the agency’s European growth strategy, including expansion into new markets
- Implement and monitor performance metrics to ensure efficiency and effectiveness
- Foster a high-performance, solutions-oriented culture
What We’re Looking For
- 15+ years of experience in project management, operations, or delivery within healthcare advertising or related sectors
- Proven leadership experience in agency or consultancy environments
- Strong operational mindset with a balance of strategic and hands-on execution skills
- Experience managing cross-functional teams across markets
- Knowledge of pharma or life sciences marketing best practices
- Adaptable, entrepreneurial, and excited about building something new
What We Offer
- A senior leadership role in a growing agency with serious momentum
- The opportunity to help shape team, culture, and process at an early stage
- Real career progression, including a clear path to a COO-level position
- Collaborative, ambitious leadership team with deep industry expertise
- Competitive compensation and full benefits package
Ready to Join Us?
If you're a strong operational leader looking for a new challenge in a high-growth, fast-paced environment, please apply below!
*Must-have pharma advertising experience*
Is this job a match or a miss?
Workforce Management Specialist
Posted 8 days ago
Job Viewed
Job Description
Position: Workforce Management (WFM) & QA Expert
Salary: up to £100,000
Location: Hybrid in London, UK
Are you a workforce management & QA expert with experience overhauling & designing WFM processes on a global enterprise scale?
We are seeking a WFM & QA expert with a strong background full sales cycle management who can strategically drive new business. You will be joining a growing team in a leading global organization who are currently investing heavily in overhauling their WFM processes to become AI-native and optimized for performance, productivity, and employee engagement.
What do you need?
- Expertise in workforce management strategy, across platforms like NICE, Genesys, Verint, Alvaria, Assembled, Playvoc, Calabrio, injixo, CommunityWFM, Tymeshift, or QStory.
- Strong change management, senior stakeholder management, collaboration, and communication skills.
- Proficiency in data analysis and reporting with tools like BI, SQL, and Excel.
What’s in it for you?
- Competitive compensation and a full benefits package.
- The opportunity to own the design and implementation of WFM systems end-to-end, developing and driving the project forward from start to finish.
- The chance to join a highly reputable global company with an excellent brand and reputation.
Don't miss out on this incredible career opportunity! Apply now to become part of a dynamic team, or send an up-to-date resume to the details below.
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Manager, Product Management
Posted 7 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Management
Corporate Solutions Overview
Join us in unlocking infinite opportunity in Mastercard's Corporate Solutions organization!
In Corporate Solutions, we empower our customer's businesses to succeed through innovative, trusted payment solutions that deliver a seamless digital-first experience around the world. We are disrupting the industry by developing world-class travel and B2B solutions for our corporate clients around the globe.
As a key player in our organization's digital transformation journey, you will play a critical role in revolutionizing the global financial ecosystem. You will have the opportunity to make data-driven decisions, build first-in-class corporate solutions, and partner with industry-leaders to build cloud-native products and solutions for our clients.
Overview:
We are looking for a highly organized and analytical Product Operations Manager to join our fast-growing Commercial Acceptance team in the Corporate Solutions Global Product organization. In this role, you will be instrumental in creating clear and accurate product documentation, designing and optimizing processes, aligning cross-functional teams, and ensuring smooth execution of our product roadmap. You'll work closely with the product owners, MTS Compliance, and our Corporate & Issuer - facing teams to support the delivery of our innovative new B2B payment solution, Card to Account Transfer
Role:
- Operational Excellence: Design and refine implementation processes tailored to the complexities of our product including compliance, risk, security, technical and customer experience considerations.
- Regulatory Readiness: Support the compliance team in meeting regulatory and audit requirements by creating and maintaining product documentation and process traceability.
- Data-Driven Insights: Build and maintain dashboards and reporting frameworks to track product performance, customer adoption, and operational KPIs.
- Tooling & Systems: Manage and optimize tools used across the product lifecycle (e.g., AHA!, Confluence).
- Cross-Functional Collaboration: Act as a central point of coordination between product, MTS compliance, business development and customer service teams.
- Product Planning: Support quarterly planning cycles, including roadmap alignment, capacity planning, budgeting and OKR tracking.
- Incident & Change Management: Coordinate post-incident reviews and change management processes to ensure continuous improvement.
- Customer Feedback Loop: Help operationalize feedback from Issuers, partners, and internal stakeholders to inform product decisions.
All About You:
- 3-6 years of experience in product operations, product management, or program management in B2B payments
- Strong understanding of the payment ecosystem (e.g., card networks, acquiring, issuing, fraud, KYC/AML)
- Ability to create and maintain clear, concise and accurate product and process documentation
- A team player, comfortable working in a large matrix organization, willing to lead and build consensus
- Experience working with product lifecycle tools
- Excellent communication and stakeholder management skills
- Comfortable working in a fast-paced, regulated environment across geographies and with a variety of stakeholders
- Strong product and problem-solving acumen
- Fluent in English (any additional languages considered a welcome differentiator)
- London based
What we offer
In line with Mastercard's total compensation philosophy, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus depending on the role. Mastercard also provides health and wellness benefits, access to retirement savings including a best-in-class company match, gender-inclusive benefits and more!
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Manager, Supplier Management
Posted today
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Supplier Management
The Bank of England (The Bank) recognises Vocalink as a Specified Service Provider of critical national infrastructure to multiple Recognised Payment System Operators (e.g. PayUK, LINK).
This means that Vocalink falls under the regulation of The Bank and relevant RPSOs. As part of our regulatory obligations, there are rules around how we should engage with and manage our suppliers and the risks associated with using third-parties.
The Supplier Management function works to ensure we are demonstrably upholding our obligations to our regulators. Our directive is that we will ensure our ability to demonstrate a clear understanding of our supply chain (and associated risks), and will actively govern that supply base within the appropriate management frameworks based on the required level of oversight.
Vocalink therefore operates its own Supplier Management Framework to keep in line with regulatory requirements and industry best practice. The Supplier Management team work to ensure suppliers are managed in line and adhere to the requirements of this framework.
The Supplier Management Team maintains a separate artefact repository consisting of key third party governance documentation and evidence.
Key accountabilities and duties
This role will work across and in collaboration with Internal Vocalink stakeholders with a defined supplier management role, other VL and Mastercard functions such as Risk, Security & Regulatory Compliance and Sourcing along with external suppliers. Responsibilities include:
Support Director to ensure the Supplier Management Framework is deployed and functioning as designed across in scope areas to mitigate Supplier risk.
Identifying gaps / areas of shortfall, working with those with supply roles, providing coaching and upskilling as necessary.
Manage the undertaking regular assessments against the management framework, driving (and tracking) improvement plans in conjunction with respective business owners.
Manage the development and ongoing delivery of a monthly MI Dashboard providing defined metrics with insightful and actionable information in respect of Supply Chain Management and associated risks
Maintaining at a regular cadence an artefact repository so at any point VLL can demonstrate an up to date understanding of their supply chain and management frameworks to customers, supervisory bodies, internal stakeholders or other interested parties as required
Ensuring regular review and update of supplier management frameworks / approach to ensure VLL meet ongoing / evolving needs (internal & External)
Define and manage stress exit scenario testing for Critical and Key suppliers
Risk mitigation and remediation with suppliers as required - identify and deliver outputs including logical recommendations based on analysis undertaken in order to facilitate discussion and drive positive outcomes.
Ensuring close alignment with L1 Risk Management, Operational Resilience, Mastercard Sourcing and Third-Party Risk Management is maintained.
Manage growing industry requirements from customers and regulators
Co-ordinate Supplier Management involvement with regards to contract negotiations and extensions.
Manage the delivery against our Operational Resilience and O&TPRM Commitments.
Manage and improve the risk and control maturity of the function.
Enable, support and build further upon Mastercard's ESG strategy and priorities through business focus to drive sustainability.
Annually review and refresh key documentation such as the Supplier Management Framework and Outsourcing & Third Party Risk Management (O&TPRM) Policy
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Specialist, Product Management
Posted 4 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Specialist, Product Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Real-Time Payments (RTP) offer immediate funds transfer and detailed messaging options for Account to Account (A2A) payments and are critical to Mastercard's journey for Multi-Rail Payments. Real Time Payments are categorized as Critical National Infrastructure for respective countries' and requires a high benchmark of resilience, availability, quality, and scalability.
The Candidate plays a pivotal role in driving commercial success through Understanding product roadmaps and strategies, and translating this into commercially viable go-to market approaches and collaterals. Enabling enablement initiatives, , and cross-functional collaboration. This role supports the sales and Product organization by equipping teams with the tools, insights, and resources needed to effectively position and sell products, while also ensuring alignment with product strategy and customer needs.
Key Responsibilities
Sales Enablement Strategy & Execution
Develop and implement enablement programs that enhance sales team effectiveness, including training materials, playbooks, and competitive insights aligned with product capabilities and customer pain points.
Product Support & Readiness
Partner closely with Product Management to ensure sales teams are equipped with timely updates, feature overviews, and positioning guidance for new releases and enhancements.
Customer & Market Insights
Gather and synthesize customer feedback, market trends, and competitive intelligence to inform sales strategies and product development priorities.
Content Development & Messaging
Create and maintain sales collateral, product one-pagers, FAQs, and presentation decks tailored to different buyer personas and stages of the sales cycle.
Performance Analysis & Optimization
Track enablement program effectiveness and event outcomes, providing actionable insights to improve engagement, conversion, and overall impact.
Cross-Functional Collaboration
Work closely with Sales, Product, Communications, and Design teams to ensure consistent messaging and alignment across all touchpoints.
Qualifications
Bachelor's degree in Business, Communications, or a related field; Master's degree is a plus.
4+ years of experience in sales enablement, product support
Proven ability to manage cross-functional initiatives and deliver impactful programs.
Strong analytical and communication skills.
Proficiency in enablement and collaboration tools (e.g., CRM, CMS, project management platforms).
Preferred Attributes
Strategic thinker with a hands-on approach.
Strong project management and organizational skills.
Ability to thrive in a fast-paced, collaborative environment.
Passion for empowering sales teams and understanding customer needs.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Is this job a match or a miss?
Graduate Management Trainee
Posted today
Job Viewed
Job Description
Graduate Consultancy Scheme – (London)
Are you a graduate ready to launch your career in consultancy, sales, and leadership?
At Spark Innovations, we specialize in face-to-face sales using B2C strategies to consult customers on ways they can save money. We’re now offering ambitious graduates the chance to join our Graduate Consultancy Scheme – an entry-level programme designed to fast-track your career into leadership, operations, or senior consultancy within 12–18 months.
This is the perfect opportunity for graduates eager to learn, grow, and make an impact in a fast-paced environment.
Responsibilities
• Speak with customers face-to-face in residential areas and venues, providing tailored cost-saving solutions
• Build and maintain positive customer relationships through B2C consulting
• Manage and follow up on client leads to maximize results
• Deliver excellent customer service and uphold brand standards
• Support recruitment, training, and development within the team
• Take ownership of personal and team targets, contributing to company growth
Qualifications
• Bachelor’s degree (any discipline considered)
• Strong communication and interpersonal skills
• Confidence in face-to-face interactions and sales presentations
• Ability to think quickly, adapt, and solve problems
• Ambition to progress into leadership or consultancy roles
• Professional image and strong work ethic
Benefits
• Structured 12–18 month progression path to leadership or senior consultancy
• One-on-one mentoring and tailored training from industry leaders
• Hands-on experience in consultancy, sales, and people management
• Opportunities to lead projects, teams, and client campaigns
• Dynamic, supportive, and high-performance team culture
• Competitive performance-based earnings with growth incentives
Location: London
Apply today and start your journey with Spark Innovations. Turn your ambition into a career with clear progression, real responsibility, and long-term opportunities.
Is this job a match or a miss?
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SVP, Project Management
Posted today
Job Viewed
Job Description
SVP, Project Management
Location: London, UK (Remote, with some travel as needed)
About the Opportunity
We’re an established US healthcare communications agency with global backing and a growing new presence across Europe. We’re currently delivering high-impact, project-based work for several major pharmaceutical clients, and only getting started. With operations underway in both the US and EU, we’re looking for a SVP of Project Management & Operations to join our European leadership team and help build the foundation for long-term success. This is a pivotal leadership role with the potential to grow into a COO position as the agency continues to expand.
The Role
As SVP of Project Management & Operations, you’ll lead our European project management function, ensuring excellence in delivery across all client projects, including sales aids, websites, emails, and other digital and print assets for healthcare professionals. You’ll also play a key role in shaping operational infrastructure, processes, and team development across multiple European markets.
Key Responsibilities
- Lead and manage the Project Management team across Europe (initially 3 direct reports)
- Build scalable delivery and operations frameworks from the ground up
- Ensure high-quality execution across a range of project types and therapy areas
- Collaborate closely with client services, creative, strategy, and global leadership
- Oversee project resourcing, timelines, budgets, and reporting
- Contribute to the agency’s European growth strategy, including expansion into new markets
- Implement and monitor performance metrics to ensure efficiency and effectiveness
- Foster a high-performance, solutions-oriented culture
What We’re Looking For
- 15+ years of experience in project management, operations, or delivery within healthcare advertising or related sectors
- Proven leadership experience in agency or consultancy environments
- Strong operational mindset with a balance of strategic and hands-on execution skills
- Experience managing cross-functional teams across markets
- Knowledge of pharma or life sciences marketing best practices
- Adaptable, entrepreneurial, and excited about building something new
What We Offer
- A senior leadership role in a growing agency with serious momentum
- The opportunity to help shape team, culture, and process at an early stage
- Real career progression, including a clear path to a COO-level position
- Collaborative, ambitious leadership team with deep industry expertise
- Competitive compensation and full benefits package
Ready to Join Us?
If you're a strong operational leader looking for a new challenge in a high-growth, fast-paced environment, please apply below!
*Must-have pharma advertising experience*
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Senior Business Management Director
Posted today
Job Viewed
Job Description
Senior Business Management Director - (Maternity Cover)
Please note, this is a 12month FTC
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
About the team
We are seeking an accomplished and visionary Senior Business Management Director to serve as a key strategic leader within our SMB/SMBi Group, driving our business performance, supporting and driving integration and delivering seamless execution with precision and impact in the leadership team of a growing segment.
The Worldpay SMBi Group is a dedicated division within Worldpay focused on empowering small and medium-sized businesses through online and instore payment solutions, leveraging technology and best in breed capabilities to help merchants thrive. With a mission to streamline commerce for SMBs, the group plays a vital role in helping clients adopt and optimize Worldpay’s technologies across online, in-store, and mobile channels.
Leveraging Worldpay’s global infrastructure—which processes over 150 million transactions daily across 135 currencies—the SMBi Group specializes in integration planning, operational enablement, and scalable growth strategies tailored to the unique needs of businesses from £50k of card turnover to £50m. This team serves as a key driver of innovation and efficiency, ensuring SMBs can compete and thrive in an increasingly digital marketplace.
What you'll own
Leadership communications and Stakeholder management
- Drive team integration: Foster cross-functional collaboration within SMB teams and across Worldpay, building strong relationships with senior leaders in other business and functional areas to ensure strategic alignment of projects
- Lead Executive Communications: Lead or support on the creation and delivery of internal and external presentations, as well as All Hands and Leadership meetings, organisational announcements, and leadership communications
- Executive Support: Partner with the General Manager, SMB International, to prepare and deliver Executive and Board-level presentations, effectively communicating strategic priorities, business performance, future plans and strategic initiative updates
- Champion the SMBi Story: Develop and share compelling content to excite, engage, and inform audiences across various channels and media, actively promoting the achievements and vision of the SMB International business
- Cultivate Team Pride & Engagement: Proactively identify opportunities and initiatives to generate pride and excitement among team members and broader stakeholders, reinforcing a positive and high-performing culture
Business Performance
- Stakeholder Relationship Management: Build and maintain strong partnerships with key stakeholders, particularly across the Commercial and Functional teams, to ensure strong focus on business performance and execution
- Continuous improvement leadership: Identify and drive opportunities for continuous improvement, shaping or leading execution plans to deliver measurable, value-add outcomes.
- Performance Monitoring: Collaborate with Commercial, Finance and Data teams to develop and monitor comprehensive budget and performance plans. Implement processes to monitor and track performance, ensuring teams proactively address variances and course-correct as needed.
What you bring
- Proven experience leading consulting teams on complex engagements for customer, including managing timelines, coaching junior team members, coordinating internal experts, ensuring quality of analysis and deliverables, and developing trusted client relationships
- Comprehensive knowledge in areas such as rapid performance improvement, strategic plan review/development, due diligence, and implementation
- Excellent problem-solving capabilities and strong knowledge of financial analysis
- Ability and willingness to develop new client relationships and support new business opportunities; self-starter mindset
- Strong verbal and written communication skills (e.g., presentations, memos)
- Team-oriented and collaborative approach; outstanding listening skills and ability to manage through influence
- Ability and curiosity to learn and adapt in an ever-changing environment to meet client needs
- Team player and leader, open-minded, with cultural awareness and sensitivity
What makes a Worldpayer
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer.
Apply now to write the next chapter in your career.
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Director, Product Management (Readiness)
Posted 11 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management (Readiness)
Overview
We are seeking a strategic and dynamic Product Management Director to lead Product Readiness for our Cross-Border Services portfolio. This global role is responsible for driving readiness strategy, governance, and communications to ensure seamless product delivery and sustained business growth.
You will empower cross-functional global and regional teams to deliver exceptional product experiences by ensuring all components-agreements, guides, training, documentation, workflows, and functionality-are in place to activate product changes effectively.
Key Responsibilities
Strategy & Governance
- Lead the intake and product management lifecycle & governance framework for Cross-Border Services.
- Align product, technology, legal, and compliance stakeholders to ensure product readiness is embedded in roadmap planning and execution.
- Maintain a division-wide methodology for product planning and governance.
Readiness & Communications
- Develop high-impact messaging and go-to-market content for internal and external audiences.
- Oversee the creation of product guides, training materials, product standards, and bulletins.
- Manage global training sessions to support product, customer, and operational readiness.
Stakeholder Engagement
- Facilitate internal strategic discussions around product changes and initiatives.
- Drive alignment and decision-making across stakeholders on topics such as product terms, standards, customer contracting, and customer onboarding.
Execution & Problem Solving
- Identify opportunities for workflow optimisation and automation across product management lifecycle.
- Collaborate with partners to implement scalable solutions that enhance efficiency.
Team & Partner Enablement
- Promote innovation and excellence across global and regional teams.
- Share product knowledge and best practices to foster a culture of continuous improvement.
About You
You are a strategic thinker with a passion for product management and communications. You thrive in complex environments and excel at translating technical detail into clear, actionable content.
You bring:
- Proven experience in product management or communications, with a strong track record of authoring and managing complex product documentation, preferably in the payments industry.
- Exceptional writing, editing, and content structuring skills.
- Ability to simplify complex processes for diverse global audiences.
- Experience creating training materials, management decks, and product bulletins.
- Strong cross-functional collaboration skills across technical, commercial, operations, and legal teams.
- Project management capabilities within your own scope of work.
- Fluency in English (reading, writing, speaking).
Qualifications & Experience
- Bachelor's degree required; Master's degree preferred. Degrees in business, communications, or writing-intensive disciplines are advantageous.
- Experience in a communication-intensive product management role within digital financial services.
- Familiarity with financial services regulatory requirements (e.g. KYC, AML).
- Knowledge of cross-border payments and/or foreign exchange is a plus.
- Understanding of the product management lifecycle, especially API-based products and solutions.
- Strong analytical, problem-solving, and strategic thinking skills.
- Excellent organisational and self-motivation skills.
- Ability to build and maintain collaborative relationships across global teams.
- Experience with SharePoint, Power Automate, MS Teams, or similar platforms.
- Demonstrated leadership and coaching experience, including managing product managers.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Is this job a match or a miss?