457 Senior Support Roles jobs in the United Kingdom

Are you a nurturing individual with a Level 3 Child Care qualification looking for a support staff role in a nursery or school?

We are currently seeking qualified Level 3 Nursery Nurses for roles in school based nurseries and schools across the Sutton area.

We welcome applications from candidates seeking day-to-day supply, part-time, or full-time positions.

The ideal candidate will:

• Be motivated, empathetic, and caring, with a genuine passion for supporting young children in their early years of education.
• Have experience working in either a Nusery or School Setting.
• Be able to assist in the personal, emotional, and social development of students.
• Have a caring nature and passion for their job.
• Be willing and able to assist students in their own Personal Care plan.
• Understand special educational needs as defined in the SEN Code of Practise.
• Experience supporting children with Special Educational Needs (SEN) is desirable.

What we offer at TimePlan Education:

• Competitive rates of pay
• Regular CPD and training on current educational topics
• Our Refer A Friend scheme - earn 150 in vouchers when you recommend a candidate (paid after 30 days of work

TimePlan Education offers a number of benefits including competitive rates of pay, regular training on current educational topics and our Refer A Friend scheme (150 of vouchers for recommending a candidate, paid once the candidate has completed 20 days of work).
TimePlan Education Group Limited is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. This post is exempt from the Rehabilitation of Offenders Act (1974) and is subject to a successful Enhanced Disclosure, Barring Service (DBS) check and two professional references.

Ready to continue to make a positive impact on children's early learning?

Apply now and we can discuss the best options for you!

INDTPSUR

Are you a nurturing individual with a Level 3 Child Care qualification looking for a support staff role in a nursery or school?

We are currently seeking qualified Level 3 Nursery Nurses for roles in school based nurseries and schools across the Sutton area.

We welcome applications from candidates seeking day-to-day supply, part-time, or full-time positions.

The ideal candidate will:

• Be motivated, empathetic, and caring, with a genuine passion for supporting young children in their early years of education.
• Have experience working in either a Nusery or School Setting.
• Be able to assist in the personal, emotional, and social development of students.
• Have a caring nature and passion for their job.
• Be willing and able to assist students in their own Personal Care plan.
• Understand special educational needs as defined in the SEN Code of Practise.
• Experience supporting children with Special Educational Needs (SEN) is desirable.

What we offer at TimePlan Education:

• Competitive rates of pay
• Regular CPD and training on current educational topics
• Our Refer A Friend scheme - earn 150 in vouchers when you recommend a candidate (paid after 30 days of work

TimePlan Education offers a number of benefits including competitive rates of pay, regular training on current educational topics and our Refer A Friend scheme (150 of vouchers for recommending a candidate, paid once the candidate has completed 20 days of work).
TimePlan Education Group Limited is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. This post is exempt from the Rehabilitation of Offenders Act (1974) and is subject to a successful Enhanced Disclosure, Barring Service (DBS) check and two professional references.

Ready to continue to make a positive impact on children's early learning?

Apply now and we can discuss the best options for you!

INDTPSUR

Are you a nurturing individual with a Level 3 Child Care qualification looking for a support staff role in a nursery or school?

We are currently seeking qualified Level 3 Nursery Nurses for roles in school based nurseries and schools across the Kingston area.

We welcome applications from candidates seeking day-to-day supply, part-time, or full-time positions.

The ideal candidate will:

• Be motivated, empathetic, and caring, with a genuine passion for supporting young children in their early years of education.
• Have experience working in either a Nusery or School Setting.
• Be able to assist in the personal, emotional, and social development of students.
• Have a caring nature and passion for their job.
• Be willing and able to assist students in their own Personal Care plan.
• Understand special educational needs as defined in the SEN Code of Practise.
• Experience supporting children with Special Educational Needs (SEN) is desirable.

What we offer at TimePlan Education:

• Competitive rates of pay
• Regular CPD and training on current educational topics
• Our Refer A Friend scheme - earn 150 in vouchers when you recommend a candidate (paid after 30 days of work

TimePlan Education offers a number of benefits including competitive rates of pay, regular training on current educational topics and our Refer A Friend scheme (150 of vouchers for recommending a candidate, paid once the candidate has completed 20 days of work).
TimePlan Education Group Limited is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. This post is exempt from the Rehabilitation of Offenders Act (1974) and is subject to a successful Enhanced Disclosure, Barring Service (DBS) check and two professional references.

Ready to continue to make a positive impact on children's early learning?

Apply now and we can discuss the best options for you!

INDTPSUR

Are you a nurturing individual with a Level 3 Child Care qualification looking for a support staff role in a nursery or school?

We are currently seeking qualified Level 3 Nursery Nurses for roles in school based nurseries and schools across the Kingston area.

We welcome applications from candidates seeking day-to-day supply, part-time, or full-time positions.

The ideal candidate will:

• Be motivated, empathetic, and caring, with a genuine passion for supporting young children in their early years of education.
• Have experience working in either a Nusery or School Setting.
• Be able to assist in the personal, emotional, and social development of students.
• Have a caring nature and passion for their job.
• Be willing and able to assist students in their own Personal Care plan.
• Understand special educational needs as defined in the SEN Code of Practise.
• Experience supporting children with Special Educational Needs (SEN) is desirable.

What we offer at TimePlan Education:

• Competitive rates of pay
• Regular CPD and training on current educational topics
• Our Refer A Friend scheme - earn 150 in vouchers when you recommend a candidate (paid after 30 days of work

TimePlan Education offers a number of benefits including competitive rates of pay, regular training on current educational topics and our Refer A Friend scheme (150 of vouchers for recommending a candidate, paid once the candidate has completed 20 days of work).
TimePlan Education Group Limited is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. This post is exempt from the Rehabilitation of Offenders Act (1974) and is subject to a successful Enhanced Disclosure, Barring Service (DBS) check and two professional references.

Ready to continue to make a positive impact on children's early learning?

Apply now and we can discuss the best options for you!

INDTPSUR

• You need a full driving licence; due to location of office

General

• Receiving inbound calls and emails and making frequent outbound calls and emails;
• Scheduling engineers to attend call outs and regularly updating them with their required jobs;
• Generation and closure of scheduled work orders, daily;
• Overseeing job completion in respect of in-house engineering and sub- contractor services;
• Updating in-house systems and informing external clients regularly of updates;
• Managing the helpdesk inbox efficiently daily;
• Constant liaison with engineers, subcontractors and clients via phone/email;
• PPM asset management planning via our databases;
• Respond quickly and effectively to client queries;
• Raising jobs and purchase orders daily;
• Always providing excellent customer service;
• Completing various admin tasks as requested.

Requirements

• Worked in a familiar field
• Experienced working with CRM System (CAFM is desirable)
• Great communicational skills

Offer

• Great working environment
• Up to 29k
• Benefits package

IT Help Desk Manager, Microsoft Stack, O365

Help Desk Manager of a bustling IT helpdesk. Responsible for managing and mentoring a well-established, highly talented team of IT support helpdesk engineers both 1st / 2nd line support ensuring the day-to-day efficient operation of the IT technical support team in a bustling, fast paced, highly collaborative environment, generating around 4-5k tickets per month!  

Techstack: Microsoft Techstack, Windows Servers, Active Directory, Office 365, Azure mix of on-prem and cloud + other technologies.

This role would suit someone with strong technical background, someone with a can-do attitude, who is proactive who can critically assess IT helpdesk operations, identify opportunities for improvement and drive initiatives around automation and self-service solutions.   Troubleshoot complex technical issues and provide solutions to high standards.

ITIL awareness is highly advantageous, as you will be implementing and managing ITIL best practises to ensure efficient incident, problem and change management. Ensuring compliance with ITIL best practises and continuously improving service delivery.

Previous leadership / and hands on management experience is essential as you will be responsible for the team daily. You will organise regular performance reviews,  creating personal development plans for the IT support team members.

Working with all levels of the business, to develop & maintain relationships. Understanding colleagues needs - preparing and presenting reports on helpdesk performance, project status and key initiatives to senior management.  

This is an excellent opportunity for someone with great leadership abilities and previous experience of managing a large IT Support Team/s.

A real leader, who can motivate, inspire, drive, and encourage staff, working to deliver exceptional customer service and maintain high levels / SLA’s with both colleague and customer satisfaction.

Office based role, based in Stoke on Trent however the client have offices throughout the UK.

JOB SUMMARY

The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve complaints.




ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all business units on facility-related issues.

Generates and dispatches service request work orders for completion by vendors. Schedules conference rooms and audio visual equipment.

Responds to customer inquires and concerns. Follows up with customers to ensure customer satisfaction.

Updates Computer Maintenance Management System (CMMS), customer service database, and spreadsheets as needed with updated service information.

Contacts customer for additional information and communicating the steps in the work order process.

Runs, reviews, and distributes various customer service reports as necessary.

May generate and dispatch service request work orders for completion by vendors.

May assist with the training of new hires and temporary employees on CMMS (Computer Maintenance Management System), customer service database, email, Live Chat and Call Center procedures.

Provides informal assistance such as technical guidance and/or training to co-workers.

Other duties may be assigned.


SUPERVISORY RESPONSIBILITIES

None

Help Desk Operative

JOB SUMMARY

The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve complaints.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all business units on facility-related issues.
li>Generates and dispatches service request work orders for completion by vendors. Schedules conference rooms and audio visual equipment.
• Responds to customer inquires and concerns. Follows up with customers to ensure customer satisfaction.
• Updates Computer Maintenance Management System (CMMS), customer service database, and spreadsheets as needed with updated service information.
• Contacts customer for additional information and communicating the steps in the work order process.
• Runs, reviews, and distributes various customer service reports as necessary.
• May generate and dispatch service request work orders for completion by vendors.
• May assist with the training of new hires and temporary employees on CMMS (Computer Maintenance Management System), customer service database, email, Live Chat and Call Center procedures.
• Provides informal assistance such as technical guidance and/or training to co-workers.
• Other duties may be assigned.

Help Desk Operative

IT Help Desk Manager, Microsoft Stack, O365

Help Desk Manager of a bustling IT helpdesk. Responsible for managing and mentoring a well-established, highly talented team of IT support helpdesk engineers both 1st / 2nd line support ensuring the day-to-day efficient operation of the IT technical support team in a bustling, fast paced, highly collaborative environment, generating around 4-5k tickets per month!  

Techstack: Microsoft Techstack, Windows Servers, Active Directory, Office 365, Azure mix of on-prem and cloud + other technologies.

This role would suit someone with strong technical background, someone with a can-do attitude, who is proactive who can critically assess IT helpdesk operations, identify opportunities for improvement and drive initiatives around automation and self-service solutions.   Troubleshoot complex technical issues and provide solutions to high standards.

ITIL awareness is highly advantageous, as you will be implementing and managing ITIL best practises to ensure efficient incident, problem and change management. Ensuring compliance with ITIL best practises and continuously improving service delivery.

Previous leadership / and hands on management experience is essential as you will be responsible for the team daily. You will organise regular performance reviews,  creating personal development plans for the IT support team members.

Working with all levels of the business, to develop & maintain relationships. Understanding colleagues needs - preparing and presenting reports on helpdesk performance, project status and key initiatives to senior management.  

This is an excellent opportunity for someone with great leadership abilities and previous experience of managing a large IT Support Team/s.

A real leader, who can motivate, inspire, drive, and encourage staff, working to deliver exceptional customer service and maintain high levels / SLA’s with both colleague and customer satisfaction.

Office based role, based in Stoke on Trent however the client have offices throughout the UK.