4,212 Senior Support Worker jobs in the United Kingdom

RightTime Care are seeking Compassionate and Experienced Mental Health HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.

You will be responsible for delivering specialist support to patients in community-based or residential settings, helping them maintain independence and improving their quality of life.

Role: Mental Health HCA's and Support Workers

Location: Various care packages across the Nottinghamshire area

Pay: Competitive rates (paid weekly)

Shifts: Rota – Block Bookings

Key Responsibilities:

Provide 1:1 , 2:1 , 3:1 support to individuals with complex needs.

Assist with daily living tasks, medication administration, and behavioural support.

Work alongside nurses, social workers, and multidisciplinary teams (MDTs) to ensure tailored care plans are followed.

Support individuals transitioning from hospital discharge into community settings.

Implement positive behaviour support (PBS) strategies and de-escalation techniques.

Maintain accurate care records and report concerns in line with safeguarding policies.

Encourage independence, social inclusion, and personal development.

Requirements:

Previous experience in complex care, mental health, or learning disabilities.

Level 2 or 3 Health & Social Care qualification (preferred but not essential).

Experience with challenging behaviours, autism, or forensic mental health (desirable).

Training in MAPA, PMVA, or Positive Behaviour Support (PBS) (desirable).

Enhanced DBS check (or willingness to apply).

A driver’s licence is beneficial but not essential.

About us

Join our vibrant team committed to championing the well-being of adults and children As a Mental Health Support Worker, you will play a vital role in providing high quality support to individuals experiencing mental health challenges. By creating a positive impact on their lives through person-centered practices, at Redjacket Specialist Care we believe in the power of "respect", "empathy" and "dependability" in delivering support to nurture the potential of every adult and child.

What's in it for you:

• Salary: £12.50-£3.50 per hour
• Introductory Foundation Training incentive ( 0)
• Paid time to complete bespoke training courses
• Employee Mental Health Welfare Programs
• Expenses and mileage reimbursement scheme
• Required Hours: Saturday (9am-5pm) or Sunday (9am-5pm). Additional hours available.

Key responsibilities:

• Provide direct support to clients with mental health issues, ensuring their physical and emotional well-being
• Assist clients with daily living activities, including meal preparation, and medication management
• Facilitate and encourage participation in social, recreational, and therapeutic activities
• Develop and implement personalized support plans in collaboration with clients and the care team
• Build trusting relationships with clients to foster a safe and supportive environment
• Maintain accurate and timely records of client interactions and progress
• Adhere to all organizational policies, procedures, and guidelines related to mental health support and safeguarding
• Promote client independence and empowerment through skill development and advocacy.

What we are looking for:

• A team player with a passion for supporting adults and childrenwith mental health issues
• Caring, patient and empathetic nature
• Strong interpersonal and communication skills
• Brilliant organisational and time-management skills
• A relevant qualification or experience in a similar role is desirable

Please be advised that, under the Safeguarding Vulnerable Groups Act 2006 , it is a criminal offence for individuals who are barred from working in regulated activities to apply for any roles that involve working unsupervised with children or vulnerable adults.

This position requires direct, unsupervised access to vulnerable groups, and we will carry out all necessary background checks in compliance with safeguarding legislation. Any attempt to seek employment in breach of these legal restrictions will be reported to the appropriate authorities.

By applying for this role, you confirm that you are not barred from undertaking such regulated activities.

Job Types: Full-time, Part-time, Permanent

Pay: 2.50- 3.50 per hour

Benefits:

• Company pension
• Health & wellbeing programme
• On-site parking

Application question(s):

• Do you require a Visa Switch or Sponsorship for this role?

Licence/Certification:

• Driving Licence and own a car? (preferred)

Work Location: In person

Twyford Care Group | Derby & Surrounding Areas | £25,792-£6,208 per annum

Shape the Future of Mental Health Care

Join Twyford Care Group, where exceptional mental health professionals create lasting change in people's lives. We're seeking passionate Mental Health Specialists to join our award-winning team across Derbyshire's premier supportive living services.

This isn't just another care role—it's an opportunity to be at the forefront of innovative mental health practice, where your expertise directly transforms lives and builds brighter futures.

Why Mental Health Professionals Choose Twyford

Career Excellence

• Competitive salary with performance-based bonuses and annual increments
• Clear progression pathways to senior specialist and management positions
• Continuous professional development opportunities in cutting-edge mental health approaches
• Recognition and rewards for outstanding practice

Exceptional Work Environment

• Collaborative, supportive team culture where your voice matters
• Flexible scheduling designed around your lifestyle preferences
• Comprehensive benefits including pension scheme and referral bonuses
• Relaxed dress code and modern working environments with free parking

Meaningful Impact

• Work with award-winning services that genuinely change lives
• Apply evidence-based, person-centred approaches in real-world settings
• See tangible results as clients achieve independence and personal growth

Your Role: More Than Support—True Transformation

As a Mental Health Specialist, you'll be instrumental in delivering life-changing care through:

Direct Client Impact

• Developing and implementing personalised recovery plans that address individual needs and aspirations
• Providing skilled emotional support and practical guidance to build client confidence and independence
• Facilitating skill development workshops and one-to-one sessions that empower sustainable positive change

Professional Practice

• Collaborating with multidisciplinary teams including psychiatrists, social workers, and healthcare professionals
• Applying contemporary mental health frameworks including trauma-informed care and recovery-based models
• Maintaining accurate documentation and contributing to care planning reviews

Service Excellence

• Creating safe, therapeutic environments that promote stability and personal growth
• Advocating for client needs and ensuring dignity-centred support at all times
• Contributing to service development and quality improvement initiatives

What We're Looking For

Essential Requirements

• Minimum 1 year experience in mental health, social care, or related support environments
• Outstanding communication skills with the ability to build rapport and trust quickly
• Genuine commitment to person-centred care and promoting client dignity
• Full UK driving licence with access to own vehicle
• Right to work in the UK

Preferred Qualifications

• NVQ Level 2 or 3 in Health & Social Care (or equivalent)
• Training in recovery-focused or trauma-informed approaches
• Experience with care planning and documentation systems

Flexible Working That Works for You

Choose from various shift patterns to match your lifestyle:

• Day Shifts: 8am-6pm
• Evening Support: 5pm-9pm
• Sleep-in Shifts: 6pm-8am
• Weekend required

Prime Derby Locations

Current opportunities across sought-after Derby locations:

• Derby City Centre (DE1) - Modern facilities in the heart of the city
• Alvaston (DE24) - Community-focused services with excellent transport links
• Additional placements throughout Derby's expanding network

Comprehensive Benefits Package

Financial Rewards

• Annual bonus scheme based on performance and service excellence
• Yearly salary reviews with progression opportunities
• Staff referral programme with generous rewards

Work-Life Balance

• Flexible scheduling options including part-time and zero-hours contracts
• Additional leave entitlements beyond statutory requirements
• Comprehensive sick pay policy

Professional Support

• Company pension scheme
• Free enhanced DBS check processing
• Ongoing training and development opportunities
• Regular team events and recognition programmes

Ready to Make a Difference?

If you're a dedicated mental health professional ready to advance your career while creating profound positive change, we want to hear from you.

Join Twyford Care Group—where your expertise transforms lives and your career flourishes.

Job Types: Full-time, Part-time, Permanent, Zero-hours contract

Salary: £25,79 6,208 per annum

Reference: Full Time & Part Time Positions Available

Job Types: Full-time, Part-time, Permanent, Zero hours contract

Pay: 5,792.00- 6,208.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Free parking
• On-site parking
• Referral programme
• Sick pay

Experience:

• Support Environment: 1 year (preferred)

Licence/Certification:

• Driving License (required)
• NVQ Level 2 or 3 In Health & Social Care (preferred)

Work Location: In person

• Provide one-on-one emotional and practical support to clients via phone, video calls, and secure messaging platforms.
• Assist clients in developing and implementing personalized support plans.
• Help clients set and achieve their recovery goals.
• Monitor client progress and document interventions accurately in case notes.
• Offer crisis intervention and de-escalation techniques when necessary.
• Educate clients and their families about mental health conditions and available resources.
• Facilitate client engagement in community-based activities and services.
• Collaborate with other healthcare professionals and support agencies to ensure a holistic approach to care.
• Maintain confidentiality and uphold ethical standards in all interactions.
• Participate in regular supervision and team meetings to discuss case management and professional development.

• NVQ Level 2 or 3 in Health and Social Care, or equivalent experience.
• Previous experience working in mental health support is essential.
• Excellent communication, active listening, and empathy skills.
• Ability to remain calm and effective in stressful situations.
• Proficiency in using digital communication tools and electronic record-keeping systems.
• Understanding of mental health legislation and safeguarding principles.
• Patience, reliability, and a genuine desire to help others.
• Ability to work independently and manage time effectively in a remote setting.
• A positive and non-judgmental attitude.
• Willingness to undergo background checks and obtain necessary certifications.

• Provide emotional and practical support to individuals with mental health needs.
• Conduct regular remote check-ins via phone and video calls.
• Assist service users in developing and implementing care plans.
• Help individuals set and achieve personal recovery goals.
• Offer non-judgmental listening and support.
• Facilitate access to community resources and services.
• Promote independence and well-being.
• Maintain accurate and confidential records.
• Collaborate with other professionals involved in service user care.
• Respond appropriately to crisis situations.

• Experience in mental health support or a related care role.
• Strong understanding of mental health conditions and recovery principles.
• Excellent communication, listening, and empathy skills.
• Ability to build rapport and trust with service users.
• Proficiency in using virtual communication tools.
• Ability to work independently and manage time effectively remotely.
• Commitment to confidentiality and professional boundaries.
• Relevant qualification in Health and Social Care or Mental Health is a plus.

• Provide direct one-to-one support to individuals with mental health needs in their homes or community settings.
• Assist service users with daily living tasks, personal care, and medication adherence as per care plans.
• Offer emotional support, active listening, and encouragement to service users.
• Support individuals in engaging with social, recreational, and therapeutic activities.
• Help service users to develop coping mechanisms and independent living skills.
• Monitor and record service user progress, reporting any changes or concerns to the care team.
• Collaborate with other professionals, including social workers, therapists, and healthcare providers.
• Promote service user independence and self-advocacy.
• Ensure adherence to all safeguarding policies and procedures.
• Maintain accurate and confidential records of care provided.
• Participate in team meetings, training sessions, and supervisions.

• Previous experience in a care setting, particularly with individuals experiencing mental health challenges, is highly desirable.
• A relevant qualification such as NVQ/QCF Level 2 or 3 in Health and Social Care is advantageous.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust.
• Empathy, patience, and a genuine desire to support vulnerable individuals.
• Understanding of mental health conditions and recovery principles.
• Ability to work independently and as part of a team.
• Willingness to undergo background checks and obtain necessary certifications.
• Full UK driving license and access to a vehicle may be required for community-based roles.

• Provide direct emotional and practical support to individuals with mental health conditions.
• Develop, implement, and review individualised support plans in collaboration with service users.
• Assist service users in accessing community resources, including healthcare, education, and employment opportunities.
• Promote independence and self-advocacy among service users.
• Conduct risk assessments and implement appropriate safety measures.
• Maintain accurate and confidential records of client interactions and progress.
• Liaise effectively with families, carers, and other professionals involved in the service user's care.
• Facilitate group sessions and activities to promote social inclusion and well-being.
• Respond to crises and emergencies in a calm and professional manner.
• Adhere to organisational policies, procedures, and ethical guidelines.

• Experience working in a mental health or social care setting.
• NVQ Level 2 or 3 in Health and Social Care, or equivalent.
• Understanding of mental health conditions and recovery principles.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to build rapport and trust with diverse individuals.
• Proficiency in using IT systems for record-keeping and communication.
• Patience, empathy, and a non-judgmental attitude.
• Ability to work independently and as part of a team.
• Valid driving licence and access to a vehicle may be required for outreach.
• Willingness to undertake further training and development.

• Provide emotional and practical support to individuals with mental health conditions.
• Assist service users with daily living activities, promoting independence.
• Implement and follow agreed care plans.
• Monitor service user well-being and report any changes or concerns.
• Encourage social interaction and participation in community activities.
• Maintain accurate and confidential records of care provided.
• Work collaboratively with families, carers, and other professionals.
• Promote a safe and supportive environment for service users.
• Support individuals in accessing external services and resources.
• Uphold the dignity and rights of all service users.

• Experience in a care or support role, preferably within mental health.
• An understanding of mental health conditions and recovery principles.
• Excellent communication and interpersonal skills.
• Empathy, patience, and a caring attitude.
• Ability to work effectively as part of a team.
• Willingness to undertake training and development.
• NVQ/QCF Level 2 or 3 in Health and Social Care is desirable.
• Full UK driving licence is an advantage.
• Ability to work flexible hours, including shifts and weekends.