1,221 Senior Training Role jobs in the United Kingdom

Training, Learning & Development Specialist - (phone number removed) - £27.30/hr Umbrella rate (Inside IR35)

Are you passionate about empowering individuals and driving exceptional customer experiences? This is your chance to join a forward-thinking organisation as a Training, Learning & Development Specialist. In this role, you'll play a pivotal part in shaping the skills, confidence, and knowledge of frontline staff and team leaders, ensuring they deliver outstanding service every time. With a focus on innovation, collaboration, and continuous improvement, this opportunity promises to be both rewarding and impactful.

What You Will Do:  

- Design, develop, and deliver engaging training programmes for frontline agents and team leaders, both in-person and virtually.

- Conduct training needs analyses to identify skill gaps and learning opportunities.

- Create tailored learning materials, guides, and e-learning content for customer service operations.

- Facilitate onboarding programmes for new hires, ensuring they transition smoothly into the business.

- Support leadership development through coaching sessions, workshops, and targeted learning interventions.

- Monitor training effectiveness, gather feedback, and continuously refine learning experiences to meet evolving needs.

What You Will Bring:

- Proven experience in training, learning, and development, ideally within a customer service or contact centre environment.

- Strong facilitation and presentation skills, with the ability to engage diverse audiences effectively.

- Expertise in designing and delivering training content across multiple formats, including classroom, virtual, and e-learning.

- Excellent communication and interpersonal skills, with the ability to inspire and motivate learners.

- A proactive and self-motivated approach, paired with strong organisational and time management skills.

 As a Training, Learning & Development Specialist, you will play a key role in fostering a culture of growth and development. By equipping individuals with the tools they need to succeed, you'll directly contribute to improved team morale, enhanced performance, and increased customer satisfaction. This company is committed to delivering excellence and empowering its workforce to achieve their full potential.

Location:  This role is based in Whitley, offering a dynamic and collaborative environment for professional development.

Interested?:  If you're ready to make a lasting impact and take your career to new heights, apply now to become a Training, Learning & Development Specialist. Don't miss this opportunity to be part of something extraordinary!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Training, Learning & Development Specialist - (phone number removed) - £27.30/hr Umbrella rate (Inside IR35)

Are you passionate about empowering individuals and driving exceptional customer experiences? This is your chance to join a forward-thinking organisation as a Training, Learning & Development Specialist. In this role, you'll play a pivotal part in shaping the skills, confidence, and knowledge of frontline staff and team leaders, ensuring they deliver outstanding service every time. With a focus on innovation, collaboration, and continuous improvement, this opportunity promises to be both rewarding and impactful.

What You Will Do:  

- Design, develop, and deliver engaging training programmes for frontline agents and team leaders, both in-person and virtually.

- Conduct training needs analyses to identify skill gaps and learning opportunities.

- Create tailored learning materials, guides, and e-learning content for customer service operations.

- Facilitate onboarding programmes for new hires, ensuring they transition smoothly into the business.

- Support leadership development through coaching sessions, workshops, and targeted learning interventions.

- Monitor training effectiveness, gather feedback, and continuously refine learning experiences to meet evolving needs.

What You Will Bring:

- Proven experience in training, learning, and development, ideally within a customer service or contact centre environment.

- Strong facilitation and presentation skills, with the ability to engage diverse audiences effectively.

- Expertise in designing and delivering training content across multiple formats, including classroom, virtual, and e-learning.

- Excellent communication and interpersonal skills, with the ability to inspire and motivate learners.

- A proactive and self-motivated approach, paired with strong organisational and time management skills.

 As a Training, Learning & Development Specialist, you will play a key role in fostering a culture of growth and development. By equipping individuals with the tools they need to succeed, you'll directly contribute to improved team morale, enhanced performance, and increased customer satisfaction. This company is committed to delivering excellence and empowering its workforce to achieve their full potential.

Location:  This role is based in Whitley, offering a dynamic and collaborative environment for professional development.

Interested?:  If you're ready to make a lasting impact and take your career to new heights, apply now to become a Training, Learning & Development Specialist. Don't miss this opportunity to be part of something extraordinary!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Our OEM Client based in Whitley, Coventry, is searching for Training, Learning & Development Specialist to join their team, Inside IR35. This is a contract position until 1st September 2026.

Umbrella Pay Rate: £27.03 per hour.

We are looking for a passionate and proactive Training, Learning & Development Specialist to join our Customer Relationship Centre Team. This role is key to empowering our Frontline Staff and Team Leaders with the skills, knowledge, and confidence they need to deliver exceptional customer experiences.

You will design and deliver engaging training programmes, support continuous learning, work closely with our Cultural Development Lead and help embed a culture of development across the service centre. Your work will directly contribute to improved performance, customer satisfaction, and team morale.

Key Responsibilities:

• Design, develop, and deliver training programmes for frontline agents and Team Leaders, both in-person and virtually.
• Conduct training needs analysis to identify skill gaps and learning opportunities.
• Create learning materials, guides, and e-learning content tailored to customer service operations.
• Facilitate onboarding programmes for new hires, ensuring a smooth transition into the business.
• Support leadership development through coaching, workshops, and targeted learning interventions.
• Monitor training effectiveness and gather feedback to continuously improve learning experiences.
• Collaborate with Operational Leaders to align training with business goals and customer expectations.
• Champion a culture of continuous learning and professional growth.
• Help develop a yearly core skills programme for all levels in the CRC.

Skills  & Experience Required:

• Proven experience in training, learning & development, ideally within a customer service or contact centre environment.
• Strong facilitation and presentation skills with the ability to engage diverse audiences.
• Experience designing and delivering training content across multiple formats (classroom, virtual, e-learning).
• Excellent communication and interpersonal skills.
• Ability to assess training impact and adapt programmes based on feedback and performance data.
• Strong organisational and time management skills; self-motivated and proactive.

 Preferred Qualifications:

• Certification in Training, Coaching, or Instructional Design (e.g., CIPD, Train the Trainer).
• Experience with Learning Management Systems (LMS) and Digital Learning Tools.
• Familiarity with customer experience principles and service excellence frameworks.

Do you enjoy helping people get the best out of business systems? Were looking for a Training & Systems Support Specialist to take ownership of ERP training and user support across multiple teams including engineering, logistics, procurement and finance.

This role is ideal for someone who combines strong technical knowledge with the ability to explain complex processes in a simple, engaging way. Yo.

Training Specialist - Health & Safety

37 Hours per week

Salary£ per annum

Norse Group have a fantastic opportunity for aTraining Specialist to join our Learning & Development Team working within Health & Safety to support with developing, delivering and maintaining effective compliance training and additional learning requirements across Norse Group.

As Training Specialist, you will work closel.

Role - Training Specialist

Office locations considered: Bristol, Plymouth and Gloucester

Salary: £28,000 - £8,500 depending on experience

Closing Date: 31st May 2024 however we encourage early applications.

Continuing the extremely successful growth of our training consultancy business, we are looking to recruit high calibre individuals with experience or interest in Education, Learning & Development and Training to join our team to enhance our existing capabilities.

You will be working with project teams with clients across a variety of sectors including Defence, Rail, Nuclear, Health and Government.

You will be employed as a training designer, producing learning and training material. You will be given the opportunity to develop your experience and skillset by working alongside our training specialists. You will assist them in the delivery of elements from the education or training lifecycle, covering needs analysis, instructional design, delivery, and assurance.

This may see you working at the client’s site or at one of our offices as part of a multi-disciplinary project team. You will seek to apply innovative and creative skills to your training design work, producing interesting and interactive solutions that reflect the needs of the client.

The training solutions will be varied, and the design solutions may include e-learning, virtual reality, augmented reality, simulation and emulation.

At Frazer-Nash, we will support your career development so that you achieve further professional qualifications including Chartership. You will be assigned a mentor who will work with you to develop your own personal development plan.

You will be supported and receive guidance from experienced and driven training specialists and training consultants.

Requirements

Requirements

The successful applicant will meet the following minimum requirements:

- A degree level of education in a training design relevant subject or proven relevant experience in this field.

- Familiarity and/ or experience of design software (For example Articulate, Captivate, Moodle.)

- You must be willing to travel to client sites and alternative offices to deliver work

- Prepared to work towards a chartered status in either CMI, CIPD, Learning & Performance Institute

Desirables

- A chartered status with either CMI, CIPD, Learning & Performance Institute

- Experience in working to an assured systematic approach to training (ADDIE)

- Experience in developing innovative technology-enabled solutions.

- Experience in online education and training programmes and platforms

- Experience in working collaboratively and in multi-disciplinary teams

Due to the nature of the work that Frazer-­Nash Consultancy undertake, candidates will be required to undergo pre-employment screening and must be able to satisfy clearance criteria for UK National Security Vetting

Benefits

We provide our people with an excellent benefits package that comprises:

• Happy To Talk Flexible Working
• Competitive salary: (£28 00 - 8,5000
• 25 days' holiday entitlement
• Holiday sale and purchase scheme
• Company pension scheme
• Targeted professional development
• Life assurance
• Private healthcare membership
• Bonus scheme linked into company performance
• Paid membership fees to a professional institution
• Support in attaining professional membership
• Cycle to work scheme
• Share purchase scheme
• Season rail ticket loan

Individuals from diverse backgrounds are encouraged to apply, as we believe that diversity and inclusion are fundamental to creating a dynamic and thriving workplace culture.

Role - Senior Training Specialist

Office locations considered: Bristol, Plymouth and Gloucester

Salary: £35,000 - £5,000

Closing Date: 31st May 2024 however we encourage early applications.

Continuing the extraordinarily successful growth of our training consultancy business, we are looking to recruit high calibre professionals with a background in either Education, Learning & Development, Training or Defence to join our team to enhance our existing capabilities.

You will be working with project teams with clients across a variety of sectors including Defence, Rail, Nuclear, Health and Government as the subject matter expert in education and training.

You will be employed to delivery elements from the education or training lifecycle, covering needs analysis, instructional design, delivery, and assurance.

This may see you working at the client’s site or at one of our offices as part of a multi-disciplinary project team. You will seek to apply modern methodologies to education and training, seeking where appropriate to deliver blended learning solutions that reflect the needs of the client.

The training audience and design solutions available including e-learning, virtual reality, augmented reality, simulation and emulation. This will encompass innovative approaches to delivery within a sustainable learning systems framework that provide our client with quantifiable value for money outcomes.

Requirements

Essential:

The successful applicant will meet the following minimum requirements:

- A degree level of education in a training design relevant subject or proven relevant experience in this field.

- A chartered status (or working towards) either CMI, CIPD, Learning & Performance Institute

- Excellent communication skills

- Experience in the setting of learning objectives, course design or the defence equivalent, (DSAT elements)

- Experience in designing education or training material using design software (For example Articulate, Captivate, Moodle etc.) - Experience of collaborating with stakeholders (internal and external)

- Experience in authoring high quality reports and presentations

Desirables:

- Experience in working to an assured systematic approach to training (ADDIE or DSAT)

- Experience in developing innovative technology-enabled solutions.

- Experience in online education and training programmes and platforms

- Experience in working collaboratively and in multi-disciplinary teams

- Defence experience either serving or working with the Armed Forces would be advantageous

- Experience in the production of training needs analysis reports

Due to the nature of the work that Frazer-­Nash Consultancy undertake, candidates will be required to undergo pre-employment screening and must be able to satisfy clearance criteria for UK National Security Vetting

Benefits

We provide our people with an excellent benefits package that comprises:

• Happy To Talk Flexible Working
• Competitive salary: (£35 00 - 5,000)
• 25 days' holiday entitlement
• Holiday sale and purchase scheme
• Company pension scheme
• Targeted professional development
• Life assurance
• Private healthcare membership
• Bonus scheme linked into company performance
• Paid membership fees to a professional institution
• Support in attaining professional membership
• Cycle to work scheme
• Share purchase scheme
• Season rail ticket loan

Individuals from diverse backgrounds are encouraged to apply, as we believe that diversity and inclusion are fundamental to creating a dynamic and thriving workplace culture.

Training Manager Head Office - Wonderfield Group Contract: Full Time
Salary: £44,000
Contracted Hours: 40

Join the Wonderfield Group, recently acquired by Zensho Holdings, a powerhouse in the food service industry with a mission to combat hunger and poverty globally. With a market cap of $5.5 billion, we operate restaurants, factories, and thousands of sushi kiosks, alongside our thriving cut fruit business, Snowfruit. Together with Zensho's other ventures, we boast annual sales of $.5 billion and an EBITDA exceeding 140 million, all while pursuing ambitious growth!

As our Retail Training Manager , you will play a pivotal role in shaping the future of our training programs across the South and Central regions. Your expertise will ensure that our classroom-based learning and on-the-shopfloor support are not only effective but also engaging and beneficial for our teams.

• Deliver classroom-based training and hands-on support for retail kiosks.
• Design and implement engaging learning content tailored for our operations.
• Manage multiple training programs across both franchised and corporate formats.
• Facilitate training sessions with confidence in both classroom and operational settings.
• Coach and mentor individuals and teams, fostering their growth and development.
• Align training initiatives with broader business objectives to ensure commercial viability.
• Utilize digital learning platforms and Microsoft Office 365, especially Teams, to enhance training delivery.
• Travel frequently across the UK to support franchise and PAC operations.

• Proven experience in food service or franchise training, particularly in fresh food retail or restaurant environments.
• Strong understanding of kiosk operations in grocery settings.
• Excellent planning, organization, and time management skills.
• Self-motivated with great attention to detail and the ability to adapt to changing priorities.
• Level 3 Food Safety certification (or equivalent) is preferred.

At Wonderfield Group, we believe in investing in our people. You’ll be part of a dynamic Learning and Development team, where your contributions will directly impact our growth and success. Enjoy a competitive salary, opportunities for professional development, and the chance to make a real difference in the food service industry.

If you’re passionate about training and development and ready to take on a rewarding challenge, we want to hear from you!