Analyst, Loan Management Services
London, London
MUFG
Posted 8 days ago
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
Please visit our website for more information - mufgemea.com.
**MAIN PURPOSE OF THE ROLE**
To act as an SME for the Loans portfolio handled by the Loans Middle Office. To ensure that facilities under the control and management of LMO are maintained accurately within the systems and controls available. Ensuring all facilities can be serviced and all drawings have been processed in a timely manner in accordance with MUFG policies (credit approvals, legal framework, current regulatory and compliance requirement) and procedures.
**KEY RESPONSIBILITIES**
**Essential Functions:**
+ Completion of daily obligations in accordance with Facility Agreements, Head Office rules, and regulations.
+ Responsible for the accurate input of work, and verification of transactions.
+ Provide assistance, as requested, to line management in the control of daily work flows to ensure timely completion of daily obligations.
+ Co-ordinate across Operations to ensure the deal is processed in a timely manner.
+ Daily monitoring of the triggers throughout the loan lifecycle via the system/diary notes to ensure the loan is serviced accordingly
+ Escalation to Line Management of any issues that may affect a particular facility or event.
+ Provide general support to facilitate the implementation of projects as and when necessary
+ Communicate and negotiate with a variety of Stakeholders, including Front Office, Lenders and Borrowers in order to administer events on a portfolio of loans.
+ Build relationships throughout MUFG to establish a peer network, gather relevant information and help to ensure effective inter-departmental collaboration.
+ Oversee the creation, or, give direction and guidance in the creation of control tools necessary to administer client facilities where the Bank's systems are considered inappropriate. This will ensure all transactions processed remain within the approved parameters and agreement of the facility.
+ Continually review and challenge processes and procedures to maximise efficiency and processes that allow highest possible facility usage with a view to maximising the revenue streams, in order to satisfy client and other stakeholder's requirements.
+ Ensure the creation and flow of information is accurate and timely to enable Management and stakeholders to act appropriately.
+ Working with LMO Team Lead to achieve the short-term, medium-term, and long-term goals of the team
+ Responsible for working autonomously to resolve operational issues as they arise, and providing, where necessary, the implementation of preventative measures to avoid reoccurrence of incidents.
+ Build relationships throughout MUFG to establish a peer network, gather relevant information and help to ensure effective inter-departmental collaboration.
+ Operate as product specialist providing subject matter expertise where required.
+ Be at all times abreast and up to speed with market developments in relation to the product stream, and be instrumental in Change Management when required
**WORK EXPERIENCE**
As this is a Analyst position the candidate should possess:
+ Experience of working within a Financial Institution Middle Office / Control function.
+ Operational experience of loan products
+ Operational and administrative knowledge of the loan market.
+ Experience in reviewing loan agreements.
**SKILLS AND EXPERIENCE**
+ Bi-lingual Proficient in up-to-date standard practices relative to the products administered within, Loans markets
+ Proficient in the standard Microsoft Office suite (e.g. Outlook, MS Word, MS Excel)
**PERSONAL REQUIREMENTS**
+ Excellent communication skills
+ Results driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ The ability to operate with urgency and prioritise work accordingly
+ Strong decision making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ Strong problem solving skills
+ A creative and innovative approach to work
+ Excellent interpersonal skills
+ The ability to manage large workloads and tight deadlines
+ Excellent attention to detail and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
+ Strong numerical skills
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
Please visit our website for more information - mufgemea.com.
**MAIN PURPOSE OF THE ROLE**
To act as an SME for the Loans portfolio handled by the Loans Middle Office. To ensure that facilities under the control and management of LMO are maintained accurately within the systems and controls available. Ensuring all facilities can be serviced and all drawings have been processed in a timely manner in accordance with MUFG policies (credit approvals, legal framework, current regulatory and compliance requirement) and procedures.
**KEY RESPONSIBILITIES**
**Essential Functions:**
+ Completion of daily obligations in accordance with Facility Agreements, Head Office rules, and regulations.
+ Responsible for the accurate input of work, and verification of transactions.
+ Provide assistance, as requested, to line management in the control of daily work flows to ensure timely completion of daily obligations.
+ Co-ordinate across Operations to ensure the deal is processed in a timely manner.
+ Daily monitoring of the triggers throughout the loan lifecycle via the system/diary notes to ensure the loan is serviced accordingly
+ Escalation to Line Management of any issues that may affect a particular facility or event.
+ Provide general support to facilitate the implementation of projects as and when necessary
+ Communicate and negotiate with a variety of Stakeholders, including Front Office, Lenders and Borrowers in order to administer events on a portfolio of loans.
+ Build relationships throughout MUFG to establish a peer network, gather relevant information and help to ensure effective inter-departmental collaboration.
+ Oversee the creation, or, give direction and guidance in the creation of control tools necessary to administer client facilities where the Bank's systems are considered inappropriate. This will ensure all transactions processed remain within the approved parameters and agreement of the facility.
+ Continually review and challenge processes and procedures to maximise efficiency and processes that allow highest possible facility usage with a view to maximising the revenue streams, in order to satisfy client and other stakeholder's requirements.
+ Ensure the creation and flow of information is accurate and timely to enable Management and stakeholders to act appropriately.
+ Working with LMO Team Lead to achieve the short-term, medium-term, and long-term goals of the team
+ Responsible for working autonomously to resolve operational issues as they arise, and providing, where necessary, the implementation of preventative measures to avoid reoccurrence of incidents.
+ Build relationships throughout MUFG to establish a peer network, gather relevant information and help to ensure effective inter-departmental collaboration.
+ Operate as product specialist providing subject matter expertise where required.
+ Be at all times abreast and up to speed with market developments in relation to the product stream, and be instrumental in Change Management when required
**WORK EXPERIENCE**
As this is a Analyst position the candidate should possess:
+ Experience of working within a Financial Institution Middle Office / Control function.
+ Operational experience of loan products
+ Operational and administrative knowledge of the loan market.
+ Experience in reviewing loan agreements.
**SKILLS AND EXPERIENCE**
+ Bi-lingual Proficient in up-to-date standard practices relative to the products administered within, Loans markets
+ Proficient in the standard Microsoft Office suite (e.g. Outlook, MS Word, MS Excel)
**PERSONAL REQUIREMENTS**
+ Excellent communication skills
+ Results driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ The ability to operate with urgency and prioritise work accordingly
+ Strong decision making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ Strong problem solving skills
+ A creative and innovative approach to work
+ Excellent interpersonal skills
+ The ability to manage large workloads and tight deadlines
+ Excellent attention to detail and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
+ Strong numerical skills
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
This advertiser has chosen not to accept applicants from your region.
0
Customer Services Manager - Housing, Asset Management, Property Services
Greater London, London
£40000 - £45000 Annually
Informed Recruitment
Posted 9 days ago
Job Viewed
Job Description
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.
The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members.
Background
Well-trodden paths into this role include:
Essential Skills
Highly Desirable / Will Strengthen Application
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance.
Interviews are available now, so please apply without delay to secure your slot!
The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members.
Background
Well-trodden paths into this role include:
- Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
- Office Manager - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
- Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
- Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Essential Skills
- Self-starter with a positive approach with a background in customer services or account management.
- A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
- The ability to manage multiple tasks concurrently.
- A good understanding of creating value and managing costs.
- The ability to engage with prospective customers at conferences, seminars, and workshops.
- Strong MS Office skills.
Highly Desirable / Will Strengthen Application
- Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
- A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance.
Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
This advertiser has chosen not to accept applicants from your region.
1
Manager, Expert Services Management
London, London
ServiceNow, Inc.
Posted 5 days ago
Job Viewed
Job Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog ( and hear from our employees ( about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
We seek a Manager for our Expert Services organization in EMEA, focused on all aspects of leading a team of Business and Technical Consultants in delivering timely, high-quality work for ServiceNow customers. This includes consultation, advisory guidance, and implementation across the ServiceNow Platform, with a focus on App Engine and core platform capabilities.
**What you get to do in this role:**
+ Provides business and/or technical leadership with our Consultants, Customers, and Partners.
+ Leading and growing a team of experts who consult, implement, and configure ServiceNow's core Platform capabilities, including App Engine, Workflow Data Fabric, AI, Analytics, UX, Security and more, for our customers and in collaboration with our partner ecosystem.
+ Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed
+ Partner with internal teams to support training, enablement, product management, and best practices organizations.
+ Promote continuous improvement practices for delivery/engagement materials
+ Manage and prioritize multiple and complex initiatives successfully
+ Key Performance Measurements may include but are not limited to:
+ Talent recruitment and development
+ Drive productivity and utilization of your own work and your teams
+ Help to maintain and improve customer satisfaction (CSAT) scores
+ Drive ServiceNow product consumption and/or adoption
+ Partially customer-facing role with some travel within EMEA
**To be successful in this role, the ideal candidate should have:**
+ Experience in managing or leading professional services teams (team/project management or comparable)
+ Significant consulting experience for complex, global delivery organizations
+ Technical delivery and architectural experience with **ServiceNow Platform** capabilities (App Engine, Workflow Data Fabric, AI, Analytics, UX, Security)
+ Familiarity with resource management
+ Excellent interpersonal skills, customer-centric attitude and experience working with diverse team
+ Strong organizational and time management skills.
+ Experience monitoring and summarizing business and financial metrics
+ Proactive attitude, critical thinking, problem solving, escalation, and conflict resolution
+ Excellent communication and presentation skills
+ A track record of distilling customer needs from leaders (including CXO roles) to provide guidance and direction
+ Experience in leading and mentoring a team of eight or more employees
+ Experience with people development, including coaching and mentoring for business and technical roles.
+ Fluency in **English**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here ( to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here ( to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site ( .
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog ( and hear from our employees ( about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
We seek a Manager for our Expert Services organization in EMEA, focused on all aspects of leading a team of Business and Technical Consultants in delivering timely, high-quality work for ServiceNow customers. This includes consultation, advisory guidance, and implementation across the ServiceNow Platform, with a focus on App Engine and core platform capabilities.
**What you get to do in this role:**
+ Provides business and/or technical leadership with our Consultants, Customers, and Partners.
+ Leading and growing a team of experts who consult, implement, and configure ServiceNow's core Platform capabilities, including App Engine, Workflow Data Fabric, AI, Analytics, UX, Security and more, for our customers and in collaboration with our partner ecosystem.
+ Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed
+ Partner with internal teams to support training, enablement, product management, and best practices organizations.
+ Promote continuous improvement practices for delivery/engagement materials
+ Manage and prioritize multiple and complex initiatives successfully
+ Key Performance Measurements may include but are not limited to:
+ Talent recruitment and development
+ Drive productivity and utilization of your own work and your teams
+ Help to maintain and improve customer satisfaction (CSAT) scores
+ Drive ServiceNow product consumption and/or adoption
+ Partially customer-facing role with some travel within EMEA
**To be successful in this role, the ideal candidate should have:**
+ Experience in managing or leading professional services teams (team/project management or comparable)
+ Significant consulting experience for complex, global delivery organizations
+ Technical delivery and architectural experience with **ServiceNow Platform** capabilities (App Engine, Workflow Data Fabric, AI, Analytics, UX, Security)
+ Familiarity with resource management
+ Excellent interpersonal skills, customer-centric attitude and experience working with diverse team
+ Strong organizational and time management skills.
+ Experience monitoring and summarizing business and financial metrics
+ Proactive attitude, critical thinking, problem solving, escalation, and conflict resolution
+ Excellent communication and presentation skills
+ A track record of distilling customer needs from leaders (including CXO roles) to provide guidance and direction
+ Experience in leading and mentoring a team of eight or more employees
+ Experience with people development, including coaching and mentoring for business and technical roles.
+ Fluency in **English**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here ( to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here ( to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site ( .
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
This advertiser has chosen not to accept applicants from your region.
2
Project Manager - Local Government Services Delivery
London, London
Civica
Posted today
Job Viewed
Job Description
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
Why you will love this opportunity as Project Manager - Local Government Services Delivery at Civica.
As a Project Manager, you’ll play a key role in delivering software solutions to our Local Government customers, ensuring projects are implemented on time, within budget, and to a high standard of quality. You’ll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience.
This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica’s project management team. You’ll also support and mentor junior colleagues, role modelling best practice and raising standards across the team.
What you will do to be successful in this roleKey responsibilities
- Deliver software and/or infrastructure projects on time, within budget, and to Civica’s Project Management methodology.
- Plan and control projects, including risk analysis, change control, contingency planning, and financial oversight.
- Direct and motivate project teams, co-ordinate resources, and lead key workshops (scoping, kick-off, and review meetings).
- Produce and maintain project plans in Microsoft Project, along with weekly status reports.
- Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams.
- Support customers in preparing for testing and training.
- Drive continuous improvement and champion governance policies (PPM) within Civica.
Requirements
- Experience as a Project Manager delivering software solutions.
- Local Government sector knowledge/experience is highly desirable.
- Strong communication skills, with the ability to present confidently and lead customer workshops.
- PRINCE2 Practitioner qualification.
- Strong commercial awareness and ability to manage expectations in an IT project environment.
- Proficiency in Microsoft Office suite, including Word, Excel, PowerPoint, and Microsoft Project.
- Full UK driving licence and ability to travel as required.
We Want You to Bring Your Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Benefits
Time Off & Work-Life Balance
25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security
Pension Contributions – 5% employer match to support your future.
Income Protection – Up to 75% salary cover for long-term illness.
Life Assurance – 4x salary tax-free lump sum.
Critical Illness Cover – £25,000 lump sum (extendable to dependents).
Health & Perks
Private Medical Insurance – Fast access to private healthcare.
Health Cash Plan – Claim back physio, therapies & more.
Dental Insurance – Cover for routine & emergency care.
Affinity Groups – Join employee-led communities.
Bounty Bonus – Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
This advertiser has chosen not to accept applicants from your region.
3
2026 MUFG UK Analyst Programme: Technology - Architecture, Middleware, Data Management & Enterpri...
London, London
MUFG
Posted 7 days ago
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**As technology is constantly evolving so will your learning. Our technology graduate programme will enable you to develop your skills by working with a wide range of technology systems and programming languages such as SQL, .NET, Java**
**Applications will close on 2 November 2025. To learn more about our roles and how to apply** **, please visit** We Are**
We are MUFG. With over 360 years of heritage and more than 150,000 employees in 40+ countries, we've grown to become one of the top ten banks in the world.
Combining our global network and financial strength with a dedication to becoming the world's most trusted financial group, we pride ourselves on exceeding client expectations and building long-term relationships. We support our clients and protect their interests with the highest levels of professionalism and expertise, while also serving society and fostering a sustainable vision for growth.
We're looking for ambitious, driven individuals to join our team, and help us to become the world's most trusted financial group. With graduate schemes and internships available around the world, you will have the opportunity to learn from some of the best experts in the industry.
**Our Business Areas**
Our securities business offer a comprehensive product suite to clients around the world through five key business lines in the primary and secondary markets: capital markets, credit, rates, equities, and structured products.
Our commercial banking arm is a leading corporate lending bank offering an intensive range of services from Project Finance & Syndicated Loans through to Transaction Banking & Asset Finance.
By joining MUFG, you'll have the opportunity to enhance your financial expertise and become part of a truly international organisation.
With our global reach and collaborative culture, you have the opportunity to create a brighter future at MUFG
**What to Expect**
Architecture, Middleware, Data Management & Enterprise Services is a key Technology pillar that focuses on:
+ Development, support and maintenance of core data management solutions and enterprise services, used across multiple business lines. Key platforms include MUSBI, Raptor, LDS, FDS, Galileo, and EDM.
+ Provision of technology services and support for Finance and Financial Crime business areas, and point of contact for HR and Legal. We also undertake software development activities on our key regulatory or finance reporting software packages to ensure MUFG remains compliant with regulation and finance can meeting their reporting obligations. Key systems Oracle Financials, Moody's RAY, Siron AML, and CISNET KYC.
+ Delivery of core technology services across Bank EMEA and Securities International, including governance and oversight of Enterprise Architecture, middleware and integration platforms, application design and development, Support and development of the Technology Strategy.
+ In the Project Delivery team, you will be able to help shape the future of the Tec division. As a leader in tec, you'll spearhead innovative projects, enhance the Software Development Life Cycle process and lead quality assurance efforts. You will be able to help deliver cutting-edge solutions that drive our organization's success.
Our 18 month Analyst Programme starts with a comprehensive training program designed to develop a sound understanding of our product lines, our clients & our business strategies.
As a part of a select intake, you will have the opportunity to learn from some of the best professionals in the industry. We're highly team-driven, but you'll still find plenty of opportunity to shine as an individual. In our open and inclusive environment, senior colleagues will know who you are and will see the work you do. In addition, your buddy and mentor will make sure you have all the support you need to succeed. And you'll enjoy an ongoing commitment to your development as you build a lasting and rewarding career with us.
**Join Our Team**
We look for talented, motivated and ambitious people who will be able to help drive our business forward.
Successful candidates will:
+ have a strong interest in financial markets
+ have good knowledge of a programming language e.g. SQL, .NET, Java
+ be a self-starter and alert for opportunities
+ have excellent communication & interpersonal skills
+ have high levels of motivation and integrity
+ Have excellent attention to detail and accuracy
+ be innovative and have the ability to generate new and creative ideas
+ be in their final year of study or have graduated in the last 12 months
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**As technology is constantly evolving so will your learning. Our technology graduate programme will enable you to develop your skills by working with a wide range of technology systems and programming languages such as SQL, .NET, Java**
**Applications will close on 2 November 2025. To learn more about our roles and how to apply** **, please visit** We Are**
We are MUFG. With over 360 years of heritage and more than 150,000 employees in 40+ countries, we've grown to become one of the top ten banks in the world.
Combining our global network and financial strength with a dedication to becoming the world's most trusted financial group, we pride ourselves on exceeding client expectations and building long-term relationships. We support our clients and protect their interests with the highest levels of professionalism and expertise, while also serving society and fostering a sustainable vision for growth.
We're looking for ambitious, driven individuals to join our team, and help us to become the world's most trusted financial group. With graduate schemes and internships available around the world, you will have the opportunity to learn from some of the best experts in the industry.
**Our Business Areas**
Our securities business offer a comprehensive product suite to clients around the world through five key business lines in the primary and secondary markets: capital markets, credit, rates, equities, and structured products.
Our commercial banking arm is a leading corporate lending bank offering an intensive range of services from Project Finance & Syndicated Loans through to Transaction Banking & Asset Finance.
By joining MUFG, you'll have the opportunity to enhance your financial expertise and become part of a truly international organisation.
With our global reach and collaborative culture, you have the opportunity to create a brighter future at MUFG
**What to Expect**
Architecture, Middleware, Data Management & Enterprise Services is a key Technology pillar that focuses on:
+ Development, support and maintenance of core data management solutions and enterprise services, used across multiple business lines. Key platforms include MUSBI, Raptor, LDS, FDS, Galileo, and EDM.
+ Provision of technology services and support for Finance and Financial Crime business areas, and point of contact for HR and Legal. We also undertake software development activities on our key regulatory or finance reporting software packages to ensure MUFG remains compliant with regulation and finance can meeting their reporting obligations. Key systems Oracle Financials, Moody's RAY, Siron AML, and CISNET KYC.
+ Delivery of core technology services across Bank EMEA and Securities International, including governance and oversight of Enterprise Architecture, middleware and integration platforms, application design and development, Support and development of the Technology Strategy.
+ In the Project Delivery team, you will be able to help shape the future of the Tec division. As a leader in tec, you'll spearhead innovative projects, enhance the Software Development Life Cycle process and lead quality assurance efforts. You will be able to help deliver cutting-edge solutions that drive our organization's success.
Our 18 month Analyst Programme starts with a comprehensive training program designed to develop a sound understanding of our product lines, our clients & our business strategies.
As a part of a select intake, you will have the opportunity to learn from some of the best professionals in the industry. We're highly team-driven, but you'll still find plenty of opportunity to shine as an individual. In our open and inclusive environment, senior colleagues will know who you are and will see the work you do. In addition, your buddy and mentor will make sure you have all the support you need to succeed. And you'll enjoy an ongoing commitment to your development as you build a lasting and rewarding career with us.
**Join Our Team**
We look for talented, motivated and ambitious people who will be able to help drive our business forward.
Successful candidates will:
+ have a strong interest in financial markets
+ have good knowledge of a programming language e.g. SQL, .NET, Java
+ be a self-starter and alert for opportunities
+ have excellent communication & interpersonal skills
+ have high levels of motivation and integrity
+ Have excellent attention to detail and accuracy
+ be innovative and have the ability to generate new and creative ideas
+ be in their final year of study or have graduated in the last 12 months
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
This advertiser has chosen not to accept applicants from your region.
4
Business Services Manager
Greater London, London
Magpie Recruitment
Posted 9 days ago
Job Viewed
Job Description
Business Services Manager (ACA/ACCA) — Accountancy Practice
Boutique Practice
Salary: £80,000 - £00,000 + performance bonus
Location: Surrey / SW London
Hybrid / Flexible
The opportunity:
Lead a review‑led client portfolio in a modern, boutique practice with a genuine sector niche and a dedicated regulatory capability in its field. You'll blend technical quality with practical advisory, mentor a small team, and act as the trusted first point of contact for SMEs.
What you'll do
Boutique Practice
Salary: £80,000 - £00,000 + performance bonus
Location: Surrey / SW London
Hybrid / Flexible
The opportunity:
Lead a review‑led client portfolio in a modern, boutique practice with a genuine sector niche and a dedicated regulatory capability in its field. You'll blend technical quality with practical advisory, mentor a small team, and act as the trusted first point of contact for SMEs.
What you'll do
- Own and lead a portfolio of SME groups and HNWIs, providing proactive, value‑adding advice.
- Review & sign‑off statutory accounts (FRS 102/105), management packs, VAT and corporation tax returns prepared by the team.
- Coach and develop seniors, assistants and trainees: workflow planning, reviews, actionable feedback, and CPD support.
- Partner with Tax/Audit on complex matters; liaise with banks, lawyers and regulators where required.
- Scope & deliver advisory projects (cashflow, structuring, systems, royalties/rights and one‑off assignments).
- Help refine processes and support practice growth, onboarding and BD initiatives.
- ACA or ACCA qualified, typically 5+ years' PQE in UK practice.
- Strong review experience across statutory accounts, management reporting, VAT and corporation tax.
- Confident with FRS 102 (FRS 105 useful; IFRS exposure a plus).
- A track record of portfolio leadership and developing people.
- Client‑first communication: you translate technical into practical, timely actions.
- Comfortable with modern practice tools (e.g. Xero, CCH, IRIS, Sage, QuickBooks, MS 365).
- £80,000 - £1 ,000 base + performance bonuses (twice yearly).
- 31 days' holiday (including bank holidays).
- Private health insurance.
- Hybrid working and flexible hours (e.g. start 7:00-9:30; finish 17:30-19:30).
This advertiser has chosen not to accept applicants from your region.
5
Business Services Manager
Greater London, London
£80000 - £100000 Annually
Magpie Recruitment
Posted 9 days ago
Job Viewed
Job Description
Business Services Manager (ACA/ACCA) — Accountancy Practice
Boutique Practice
Salary: £80,000 - £00,000 + performance bonus
Location: Surrey / SW London
Hybrid / Flexible
The opportunity:
Lead a review‑led client portfolio in a modern, boutique practice with a genuine sector niche and a dedicated regulatory capability in its field. You'll blend technical quality with practical advisory, mentor a small team, and act as the trusted first point of contact for SMEs.
What you'll do
Boutique Practice
Salary: £80,000 - £00,000 + performance bonus
Location: Surrey / SW London
Hybrid / Flexible
The opportunity:
Lead a review‑led client portfolio in a modern, boutique practice with a genuine sector niche and a dedicated regulatory capability in its field. You'll blend technical quality with practical advisory, mentor a small team, and act as the trusted first point of contact for SMEs.
What you'll do
- Own and lead a portfolio of SME groups and HNWIs, providing proactive, value‑adding advice.
- Review & sign‑off statutory accounts (FRS 102/105), management packs, VAT and corporation tax returns prepared by the team.
- Coach and develop seniors, assistants and trainees: workflow planning, reviews, actionable feedback, and CPD support.
- Partner with Tax/Audit on complex matters; liaise with banks, lawyers and regulators where required.
- Scope & deliver advisory projects (cashflow, structuring, systems, royalties/rights and one‑off assignments).
- Help refine processes and support practice growth, onboarding and BD initiatives.
- ACA or ACCA qualified, typically 5+ years' PQE in UK practice.
- Strong review experience across statutory accounts, management reporting, VAT and corporation tax.
- Confident with FRS 102 (FRS 105 useful; IFRS exposure a plus).
- A track record of portfolio leadership and developing people.
- Client‑first communication: you translate technical into practical, timely actions.
- Comfortable with modern practice tools (e.g. Xero, CCH, IRIS, Sage, QuickBooks, MS 365).
- £80,000 - £1 ,000 base + performance bonuses (twice yearly).
- 31 days' holiday (including bank holidays).
- Private health insurance.
- Hybrid working and flexible hours (e.g. start 7:00-9:30; finish 17:30-19:30).
This advertiser has chosen not to accept applicants from your region.
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6
Senior Account Executive - Business Services Industry
Middlesex, South East
SAP
Posted 8 days ago
Job Viewed
Job Description
**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**What you'll do** :
The Account Executive (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects:
+ Account & Customer Relationship Management:
+ Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.
+ Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.
+ Gain a comprehensive understanding of each customer's technology landscape, strategic goals, and competitive environment.
+ Demand Generation, Pipeline, and Opportunity Management:
+ Maintain pipeline management, ensuring a healthy and advancing sales funnel.
+ Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.
+ Utilize SAP's comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.
+ Sales Excellence:
+ Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.
+ Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.
+ Stay informed about SAP's competition and position SAP solutions effectively against them.
+ Maintain accurate customer and pipeline information within CRM systems.
+ Leading a (Virtual) Account Team:
+ Lead and orchestrate remote and cross-functional teams to align with the customer's strategic objectives.
+ Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.
+ Maximize the value derived from SAP's extensive sales support ecosystem.
**What you bring** :
+ 10 years of experience in sales of complex business software/IT solutions.
+ Proven success in business application software sales and leading team-selling environments.
+ Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.
+ Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.
+ Fluent in Business English with proficiency in additional languages considered a plus.
**Soft skills** :
+ Exceptional communication, both verbal and non-verbal.
+ Strategic thinking with a high degree of creativity and innovation.
+ Strong executive presence and results-driven mindset.
+ Ability to work across multiple teams within a matrix organization.
**Meet your team** :
+ Join a highly motivated team with a deep understanding of SAP's solution portfolio.
+ Engage in collaborative work with SAP leadership and industry teams to drive customer success.
+ Align with product/solution management teams to enhance your strategic engagements.
+ Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP's customer engagements.
**Skills you'll use:**
**Professional Skills**
Customer Orientation
Effective Communication
Establishing Trust
Collaboration
Results Orientation
**Tech Industry & SAP General Skills**
Software as a Service (SaaS)
Artificial Intelligence
Process Improvement
Technology Innovation
SAP Cloud Suite Portfolio
RISE and GROW with SAP
SAP Corporate Strategy
**Role Specific Skills**
Cloud Strategy
Complex Sales
Customer Engagement
Customer Relationship Management
Industry Knowledge
Negotiation
Sales Forecasting
Sales Qualification
Competitive Positioning
Account Governance
**#SAPCSCareers**
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**What you'll do** :
The Account Executive (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects:
+ Account & Customer Relationship Management:
+ Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.
+ Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.
+ Gain a comprehensive understanding of each customer's technology landscape, strategic goals, and competitive environment.
+ Demand Generation, Pipeline, and Opportunity Management:
+ Maintain pipeline management, ensuring a healthy and advancing sales funnel.
+ Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.
+ Utilize SAP's comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.
+ Sales Excellence:
+ Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.
+ Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.
+ Stay informed about SAP's competition and position SAP solutions effectively against them.
+ Maintain accurate customer and pipeline information within CRM systems.
+ Leading a (Virtual) Account Team:
+ Lead and orchestrate remote and cross-functional teams to align with the customer's strategic objectives.
+ Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.
+ Maximize the value derived from SAP's extensive sales support ecosystem.
**What you bring** :
+ 10 years of experience in sales of complex business software/IT solutions.
+ Proven success in business application software sales and leading team-selling environments.
+ Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.
+ Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.
+ Fluent in Business English with proficiency in additional languages considered a plus.
**Soft skills** :
+ Exceptional communication, both verbal and non-verbal.
+ Strategic thinking with a high degree of creativity and innovation.
+ Strong executive presence and results-driven mindset.
+ Ability to work across multiple teams within a matrix organization.
**Meet your team** :
+ Join a highly motivated team with a deep understanding of SAP's solution portfolio.
+ Engage in collaborative work with SAP leadership and industry teams to drive customer success.
+ Align with product/solution management teams to enhance your strategic engagements.
+ Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP's customer engagements.
**Skills you'll use:**
**Professional Skills**
Customer Orientation
Effective Communication
Establishing Trust
Collaboration
Results Orientation
**Tech Industry & SAP General Skills**
Software as a Service (SaaS)
Artificial Intelligence
Process Improvement
Technology Innovation
SAP Cloud Suite Portfolio
RISE and GROW with SAP
SAP Corporate Strategy
**Role Specific Skills**
Cloud Strategy
Complex Sales
Customer Engagement
Customer Relationship Management
Industry Knowledge
Negotiation
Sales Forecasting
Sales Qualification
Competitive Positioning
Account Governance
**#SAPCSCareers**
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
This advertiser has chosen not to accept applicants from your region.
7
HR Business Partner - Financial Services
London Liverpool Street, London
Oakleaf Partnership
Posted today
Job Viewed
Job Description
A niche Financial Services business based in Central/West London are now looking for a HR Business Partner. This person will look after a UK Front Office population as well as employees in both India and Africa.
The business themselves are a purpose driven, ethical company with a genuine people first culture. They are highly successful, very unique in what they do and have an impressive £9bn of inv.
WHJS1_UKTJ
This advertiser has chosen not to accept applicants from your region.
8
Business Analyst - Field Services - Salesforce/D365
Hertfordshire, Eastern
Morgan Philips Group
Posted today
Job Viewed
Job Description
Business Analyst - In Home / Repairs and Maintenance - Smart Metering
(Salesforce Field Service or Microsoft Dynamics 365 Field Service is essential - min. two contracts in this specialist area/environment)
Inside IR35 - £550 per day - Start 1st of October 2025 - 6-month contract
The IT function operates within the technology space providing business solutions which are innovative, robust, cost effective, and aligned with corporate goals and strategy. As a Business Process & Systems Analyst, you will be responsible for identifying, implementing and maintaining industry leading business solutions. With a focus on effective use of technology, processes, and systems, the successful candidate will understand the needs of our business and develop appropriate solutions to continually improve operational and commercial performance as well as enhancing quality and safety across the workforce.
Specialism: Water/Energy/Telecoms/Rail/Air - asset management and scheduling, CRM capability
•Assess and develop business requirements and determine appropriate solution options in partnership with solution architects.
•Pro-actively share and promote the solutions we deliver
•Provide effective hyper care support for all of our solutions
•Maintain effective governance across all internal processes
•Identify and evaluate different technologies aligned with business goals and strategy
•Conduct impact assessments for defined process and system changes
•Help to identify opportunities to improve service, quality, safety and profitability by improving existing or implementing new processes and systems
•Develop and maintain positive close working relationships with business stakeholders
•Communicate regularly and appropriately with all levels of business stakeholder
•Understand what the business needs, the challenges our contracts face, and how we can deliver benefit
•Pro-actively seek out relevant innovations with the potential for application in the Capital Delivery sector
•Establish and maintain a strong innovation dynamic between our business stakeholders to help drive continuous improvement
•Work with in-house and outsourced IT management to develop current systems, deploy new solutions and build interfaces between systems where required
•Represent the CIO function at client / contract meetings, ensuring collaborative approaches to any integrated solutions
This advertiser has chosen not to accept applicants from your region.
9