1,999 Service Assistant jobs in the United Kingdom

The Vacancy

We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we're passionate about doing the right thing and helping people achieve their goals. Whether it's our customers that are saving for their future or buying their dream homes, supporting our communities to make a real difference around our region, or investing in our people who want to work hard and realise their career ambitions, we're here to brighten the lives of those we work for and work with.

The Benefits

• Salary - Up to £25,532 p.a. on successful completion of training
• Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.
• Learning and Development opportunities - We want you to grow in your role. We'll work together to support your personal and professional development.
• Health and Wellbeing - a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme plus a personal wellbeing day.
• Community Day - We offer our people an extra paid day off every year to help local charities and community organisations.

About the Role

Exceptional service at The Cumberland is something our customers can rely on. Regardless of what's going on in the world, our customers can trust in us to provide them with the best experience.

As a Customer Service Assistant, you will be part of a team which is committed to delivering an outstanding customer experience. In addition to providing an efficient cashiering service, our colleagues can spot opportunities to help our customers, talk confidently about our brilliant products and services, and generally look after our customer needs. There will also be opportunities within this role to work collaboratively with other areas across the business.

The role will be primarily based at our English Street branch in Carlisle, but you may be required to work in other branches in the Carlisle area, depending on business need.

This will be a permanent, full-time role and you'll work 37.25 hours per week (including every other Saturday from 8:45am to 12:15pm)

About You

• A passion for people and delivering an outstanding customer experience
• Exceptional communication and organisational skills
• Confidence in working in a customer facing environment and motivated to achieve key objectives

Interested

The closing date for this vacancy is 21 September 2025.

The Company

We're here to create a banking experience that's kinder to people and planet.

Unlike banks, we don't have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.

The Benefits

Competitive Salary

We will offer you a competitive basic salary for your role, which is reviewed every year.

Learning & Development

We want you to grow in your role. We'll work together to support your personal and professional development.

Holidays

Flexibility to buy and sell up to two holiday days per year, plus extra holiday after 5 years.

Family Friendly

We pay competitive maternity, paternity and adoption leave.

Flexible Working

We can provide the tools and equipment you need to be able to work flexibly or from home when you need to, depending on your role.

Pension Scheme

If you're eligible, we'll enroll you into our competitive company pension scheme.

Health & Wellbeing

We have a calendar of events and activities throughout the year, Mental Health & Wellbeing champions and Cycle to Work scheme.

Community Day

We offer our people an extra paid day off every year to help out local charities and community organisations.

Social

We hold regular social events, from annual staples like our Christmas party and quiz, to smaller get-togethers such as walks and shopping trips.

A choice hotel for short weekend and shopping breaks in Edinburgh, Piries is close to Edinburgh Airport and offers all the comforts of a pleasurable and cost-effective hotel. Wrapped up in a traditional Scottish atmosphere, the hotel offers 32 en-suite bedrooms and a fully licensed bar. All rooms offer modern facilities including en-suite bathrooms and free WiFi.

The hotel is well connected to the rest of the city with Haymarket Station just a two-minute walk away. Guests have easy access to Edinburgh Old Town, Princes Street shopping, Edinburgh Castle and the Scottish National Gallery.

At Piries Hotel we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do. We are looking for an enthusiastic team member to act as a Guest Service Assistant in the Housekeeping Department. As a Guest Service Assistant you will provide a friendly and efficient service; to create a warm and welcoming atmosphere for all our guests and ensure they have a great experience. You will be totally guest-focused, ensuring we are creating memorable stays for all our guests, and consistently delivering excellent customer service with an informed, friendly and effective approach.You will be fully trained and welcomed to the hotel, and supported throughout your journey, with rewarding development on offer during your journey and training plan.

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You'll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you'll have the opportunity to explore the business with various career options.

In addition, on offer:

Apprenticeship programmes available

Learning and Development Opportunities available through our Leadership Development Programmes

Heavily discounted hotel stays and food & beverage discounts at IHG Hotels and Resorts Worldwide

Uniform provided

24/7 Employee Assistance Programme for you and your family. Giving you access to counselling services, physical wellbeing & financial aid.

Life Assurance

28 holiday days (pro rata for part time)

Automatic Enrolment into a workplace pension scheme

Wagestream – Stream up to 50% pay as it is earned and set automatic savings to support your financial wellbeing.

The life of every guest we care for is valuable, rich in history and has unique life stories. The team strive to work together and ensure the people who stay with us feel safe, happy and supported. The team are passionate and goes above and beyond to help every guest live life to the full.

As a Guest Service Assistant, key to your role:

To ensure all rooms are turned around in an efficient manner

All rooms must be cleaned, sanitised and prepared in accordance to our guidelines.

Support your line manager in ordering and maintaining linen stock.

To maintain the reception, food and beverage outlets, public areas, stores, back office and staff areas in a clean and tidy condition.

To clearly communicate with other departments to ensure minimal impact on guest service

Follows departmental policies and procedures

Follows all safety and sanitation policies

Assists other departments when needed to ensure optimum service to guests

Performs additional duties as needed

Does this role suit your skill set? Apply now, this takes second, you'll just need to provide some contact details along with a CV. Next, we'll review your details, and if successful we'll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid Hospitality Group.

The Splendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, committed to hiring a diverse workforce and sustaining an inclusive culture.

Customer Service Assistant

Wilson's Casino Experience

£ £3.10 per hour (dependant on shift hours)

Minimum 40 hours per week

We are Wilson's Casino Experience, a family run business and operator of high street 24hr Adult Gaming / Bingo venues. We are expanding across the south east of the UK and we're looking for friendly and professional people to join our team.

We are currently recruiting for full time Customer Service Assistants for our new Maidstone venue.

Flexibility and a passion for dealing with customers are essentials for this role.

You will provide a high standard of customer service and safety to all customers and visitors to our venue.

Key Responsibilities will include:

You will greet all of our visitors with a friendly warm welcome and provide the best customer service experience possible.

You will provide help to customers and visitors who may require assistance.

You will remain friendly, approachable and professional at all times.

You will help to maintain the cleanliness and tidiness of the venue.

You will follow all health and safety procedures.

You will follow the company's cash procedures, including handling cash and providing assistance to our customers.

You will ensure that all cash transactions are carried out accurately and all financial transactions are recorded properly, in accordance to the company's procedures.

You will ensure that our "Challenge 25 Policy" is followed and will be responsible for checking identification.

You will assist with our promotions and marketing.

You will be fully compliant with our licensing objectives – training will be given.

You will be available to work any of our designated shift times (see below).

We offer:

Competitive salaries.

Company pension.

Full training.

Possible opportunities to progress throughout the business.

If you are a people person and have got the skills and customer service experience we're looking for, apply today

* Please note due to this vacancy being in an Adult Gaming Centre, ALL applicants legally need to be 18 or over.

Job Types: Full-time, Permanent

Salary: £1 25 (day shift & night shift) - 3.10 per hour (overnight shift)

Normal Schedule (subject to change):

Day shift (7am-3pm), Night shift (3pm-11pm), Overnight Shift (11pm-7am). You must be available to work any of these shift patterns, on any given day of the week.

Experience:

Customer Service: 1 year (preferred, but not essential)

Previous work in Adult Gaming Industry: 1 year (preferred, but not essential)

Job Types: Full-time, Permanent

Pay: 2.25- 3.10 per hour

Benefits:

• Company pension

Application question(s):

• What is your current home location? (you MUST answer this question)
• Please tell us how you would travel to and from Maidstone town centre? (you MUST answer this question)
• Do you have any previous experience working in Adult Gaming Industry? If so, please give brief description and length of time. (you MUST answer this question)
• You must legally be over 18 to work in a gambling venue. Are you over 18 years of age? (you MUST answer this question)
• We operate 24 hours a day, 7 days a week. Please confirm that you are happy to work any shift, day, night & overnight? (YOU MUST ANSWER THIS QUESTION)

Experience:

• Customer Service: 1 year (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Overview

We are looking for confident and highly motivated Customer Service Assistants to join us for our Christmas season. At Chelsea Peers, we believe that comfort isn't just a product, it's an experience, and our Customer Service Assistants are at the heart of it all.

As the first point of contact for our community, you'll be the warm, helpful voice that represents who we are. You won't just answer questions, you'll bring our brand to life through every conversation. Whether you're helping someone find the right fit, resolve an issue, or track down a missing order, you'll do it with a thoughtful touch and a feel-good tone.

Because when our customers speak to you, they're speaking to us.

About Chelsea Peers

Chelsea Peers was created to make off-the-clock moments even better - the ones where time slows, smiles linger, and comfort takes centre stage. Designed for downtime without compromise, the brand blends consciously crafted creativity, everyday luxury, and effortless style.

Born in New York and designed in London, Chelsea Peers makes loungewear, nightwear, and swimwear that's playful, yet polished. From hand-drawn prints to premium organic fabrics, every piece is made to look good, feel good, and move with you.

As a proud B Corp and family-run business, Chelsea Peers is committed to making a positive impact on its community, customers, and the planet. Since its founding in 2012, the brand has treated relaxation as a ritual, an art, and a necessity, helping to change the way people recharge and bringing a little extra joy to their time off.

Key Responsibilities

• Manage and resolve customer inquiries and tickets
• Process and update orders and returns
• Handle and process customer refunds in a timely and accurate manner.
• Deliver exceptional customer service across all channels, including email, live chat, and social media.
• Address and resolve customer complaints with professionalism and empathy.
• Gather, document, and report customer feedback to inform continuous improvement.
• Maintain accurate customer service documentation and records.
• Identify and report potential trends or issues to the management team.
• Escalate complex or unresolved issues to the appropriate internal departments.

Skills Required

• Minimum 2 years of experience in a customer service role, preferably in a fast-paced environment.
• Strong commercial awareness with a results-driven mindset.
• Experience with Gorgias and/or Zendesk is highly desirable.
• Proven ability to work effectively under pressure and meet tight deadlines.
• Excellent verbal and written communication skills, with the ability to handle conflict professionally.
• Flexible and adaptable, with a willingness to work evenings and weekends as needed.
• Patient and calm under pressure

Other

• Hybrid working with 3 days per week in our Chiswick office, London.
• Must have the legal right to work in the UK.
• Generous Staff Discount
• Competitive Pay at London Living Wage Rate

Food Service Assistant / Barista – Weekdays Only

Location: Bournemouth, BH7 7DA

Pay: £12.60 per hour

Hours: 25 hours per week, Monday to Friday

(Shifts between 7:00am – 6:00pm)

We're on the lookout for a friendly and reliable Food Service Assistant / Barista to join our team in Bournemouth. If you take pride in great service and handcrafted drinks – and want your weekends free – this is the role for you.

What you'll be doing:

• Handcrafting a range of hot and cold beverages to brand standards
• Serving customers at the till with a warm, positive attitude
• Assisting the front-of-house team with preparing sandwiches, salads, and a selection of hot meals
• Maintaining a clean and well-organised service area
• Helping set up for the next day to ensure smooth operations

What we're looking for:

• Previous barista experience is essential
• A good understanding of food safety standards
• A background in hospitality or food service is desirable
• Friendly, dependable and happy to work as part of a team
• Full vetting will be required for this role

Why join us?

• Weekday shifts only – enjoy your weekends off
• Free meals during your shifts
• Access to our Employee Benefits Portal with hundreds of discounts and perks
• Supportive and welcoming work environment

If you're passionate about great coffee and food service, and want a role that fits your lifestyle, we'd love to hear from you.

Apply now to become a valued part of our team.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is empowered to thrive. As a Disability Confident employer, we welcome applications from individuals of all abilities and provide support throughout the recruitment process.

We are committed to ensuring accessibility at every stage – from application to interview and employment. If you require any adjustments or have questions, please contact our recruitment team at:

Join us and be part of a team where everyone has the opportunity to achieve their full potential.

We adopt an 'anonymous recruitment' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made.

We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage.

About the vacancy

Vacancy ID:

2207

Organisation:

Carmarthenshire County Council

Number of vacancies:

1

Contract type:

Permanent Part Time

Location:

Carmarthen

Grade:

Grade B +8%

Salary:

£26,366 - £6,780

If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata'd accordingly

Hourly Rate :

3.88

Contract Hours

31 Hours 30Minutes

Come and join our team

Are you a highly motivated individual with excellent communication skills and a passion for providing exceptional customer service, then join our dynamic team at Actif Carmarthen as a Customer Service Assistant and play a key role in ensuring a positive and enjoyable experience for our visitors.

Carmarthenshire County Council's Actif Sport & Leisure Section's ambition is to improve wellbeing through inspiring our population to be active for life. We will create an active Carmarthenshire and establish ourselves as the most successful and trusted service in the UK.

We are committed to having a positive impact on people's health, fitness, physical literacy as well as providing facilities, opportunities and services that people enjoy and would recommend. We are seeking enthusiastic, highly motivated, and energetic individuals to join our team. If that's you, why not help us make a difference?

For an informal discussion please contact: Caryl Rees or Sarah Jones

Job Description:

– 259KB Opens in a new window

DBS level:

A Basic Disclosure and Barring Service (DBS) check will be requested for this job

Welsh language level - verbal

Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level

Closing Date:

23/10/2025, 23:55

The Rewards

We offer an excellent benefits package including:

• Competitive salary
• Automatic enrolment into the Local Government Pension Scheme
• Generous annual leave entitlement with the option of purchasing addition annual leave
• Access to staff health and wellbeing support
• Personal development and career progression
• Staff discount schemes and other benefits e.g., cycle-to-work scheme
• Flexible working and family friendly policies

Additional Information

We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool.

Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: Please Note: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.

How to Apply: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email: or contact and ask for 'Recruitment' to discuss alternative arrangements to support you in the process.

Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.

Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

About The Team We Are Recruiting To
We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach, which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense, all our work, at whatever level, should continue to support the strategy of: 'Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people'.

We value diverse perspectives and experiences and are striving to create an inclusive workplace culture, is accepting of all and is free from discrimination and bias.

What is the job role?
We are recruiting for a Food Service Assistant at Knightlow Lodge within Housing with Care. We provide a hot lunchtime meal to our clients daily. Your role will include providing a welcoming and responsive environment to ensure tenants feel safe and valued. As part of the team, you will maintain high standards of food hygiene/cleanliness in line with best practice, and to ensure compliance with

The role will involve:

• Serving hot meals
• Food preparation to include the use of microwaves and ovens
• Kitchen Cleaning
• Washing up

We have one permanent 25-hour position, working hours are between 9.30 am – 3.00 pm. We offer a 7-day service.

You will require good oral and written skills in communicating with a variety of people.

You will be required to work alone and prioritise your workload and to prepare and present meals for a diverse client group.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?
The ideal candidate will have experience working in a catering environment, knowledge of Health and Safety practices, and the ability to perform lifting and carrying duties. You must also have, or train towards, a Basic Food Safety Level 2 certificate and be willing to undertake any other training applicable to this role.

Flexibility to carry out the duties of the role, along with reliability, is essential.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme
- As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process, please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. Suppose there is any evidence of a candidate using AI to complete their application. In that case, the application will be rejected unless the candidate can provide a justification that the Council considers reasonable.

Interview date: 06/11/25 Interview will include a practical assessment within the unit.

About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit

Coventry City Council

Attached documents

• Job Description and Person Specification .pdf
• Coventry City Council Application

Job Description

We're looking for a Customer Service Assistant to join our team at Morrisons Daily. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store's appearance, as well as working with the Sale of Petrol products from our forecourt.

As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.

With your guidance, your store will always remain a safe place to work and shop.

You will be Responsible For

• I know my customers and serving them with passion and pride, giving great natural service.
• I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
• Putting into practice the training I have received to ensure we work all work safely.
• Being knowledgeable about my stores performance, understanding the part I play and what we need to do together to deliver profit.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• Ensuring I arrive and leave at the start and end of my shift to ensure I am paid accurately for the hours I work.
• I keep myself, my colleagues and customers safe by following the security procedures and wearing safety equipment where available.
• I always follow the think 25 policy when serving age restricted products to all customers.
• I work in a clean, tidy and organised manner keeping the store clear of congestion.
• At certain times I may be responsible for running the shift in the absence of my Shift Leader and Store Manager.
• I ensure I follow all the training I have received in order to keep the myself, others and the store safe and legal.

We are looking for someone who can work morning and evening shifts, .5.45am to 2.15pm and 1.45pm to 10.15pm, you would be working alone but there is always support near by if needed.

Previous experience is not required, but a willingness to learn and lead is important, work load is spread but organisation is key in this role

Job Type: Full-time

Pay: £12.50 per hour

Benefits:

• Company pension
• Free parking
• On-site parking

Experience:

• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 7 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

t
• Preparing delicious, high-quality food that delights our clients and customers
t
• Creating attractive food and counter displays
t
• Representing Defence and maintaining a positive brand image
t
• Handling cash and operating the cash register
t
• Complying with Food Handling & Hygiene standards
t
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

t
• Have an enthusiastic can-do attitude
t
• Display passion for delivering excellent customer service
t
• Be an excellent team player
t
• Arrive equipped with a desire to succeed in your role
t
• Thrive working under pressure
t
• Demonstrate outstanding timekeeping and reliability
t
• Have a safety-first mind set
t
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2909/ / /R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!