47,293 Service Assistant jobs in the United Kingdom

Position: Service Assistant

Location: Northampton, UK

The Company: Launched in 2007, Blackstar is globally recognised and respected as an innovator and leader in guitar amplification design. We are a company of musicians who are truly passionate about what we do and understand the importance of great tone.

Blackstar is based in Northampton, with over 100 years’ combined experience in guitar amplification design and production. Our team pioneers change in the industry and has a strong commitment to driving transformational innovation within all of our products. Blackstar products are the best in the world for design, technology and performance – we create the ultimate tools for self-expression.

Blackstar Amplification’s Service team are we are seeking a dedicated and motivated Service Assistant.

Overall purpose of the job: To assist the Service Department with the day to day running of the workshop.

The duties and responsibilities will include, but are not limited to:

· Assisting in day-to-day Service activities

· General duties within the department, such as packing, shipping, and keeping the department tidy and well stocked

· Controlling the spares provision – from ordering the parts from our factories to shipping them to our customers

· Shipping, preparation and admin for our Loan Stock amplifiers, supplying them on time to everyone from a small festival to our international artists

· Assisting with our Quality Checking procedures

· Functional testing of repaired products

· General Goods in and Goods out duties

Required Knowledge and Experience:

• Minimum C grade passes GCE/GCSE Maths and English

• High level of attention to detail

• Highly organised

• Excellent verbal and written communication skills

• Excellent numerical and analytical skills

• Guitar/Bass player

• Knowledge of musical equipment connectivity

• Independent and self-reliant

• A flexible approach to work

• Strong team and work ethics

• Personable and outgoing nature

• Excellent interpersonal skills

• Enthusiastic, conscientious, committed and dependable

• A ‘can-do’ attitude

• Very methodical and diligent record keeper

• Team player

• Ability to manage time effectively and prioritise appropriately

Desirable

• HNC or higher in Electronics or similar engineering subject

• Some customer service experience

• Full UK Driving Licence with use of car

• Passion for the music industry and electronics

• Willing to work extra hours in order to meet deadlines

The Environment:

· Blackstar is a unique environment; we are all musicians/music lovers and the dress code is relaxed. Our teams are experts in their field and we are incredibly passionate about our products and the industry as a whole. Most of our staff have worked in the industry for a long time and we are looking for candidates who wish to grow with the company and share in our current and future success.

Office hours are 8:00am to 5:00pm Monday to Friday, with a willingness to work extra hours as and when required to achieve project deliverables to schedule. Flexible approach to working hours/environment where possible, according to needs.

If you share our passion, approach your work with pride, are driven by innovation, want to be the best and help to grow our global brand to its highest potential we would love to hear from you. Please apply with an up-to-date CV and a covering letter telling us why you are the right person for the role.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50.2 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1109/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 18 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0209/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 32.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1109/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Client Details

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Description

As a Customer Service Assistant you will be handling a high volume of calls assisting with a range of queries from existing customers ensuring the highest level of service and each query is resolved to the highest standard.

You will be working in a busy environment chasing up documents and details required for the customer liaising with third parties ensuring a seamless process.

If you are passionate about customer experience enjoy working in a busy environment then please apply now!

Profile

Previous customer experience this could be from a range of backgrounds such as retail and hospitality

A confident telephone manner and excellent communication skills

The ability to work under pressure in a fast paced environment

Good attention to detail and organisation skills

An excellent team player

Job Offer

Salary of 24000+monthly bonuses+ reputable business within the financial services sector+ no experience required full training provided+ excellent progression and development+ no shift patterns or weekends+ excellent benefits+ hybrid working+ central location in Hull+ great team and culture+ excellent offices and facilities+ immediate interview

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Client Details

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Description

As a Customer Service Assistant you will be handling a high volume of calls assisting with a range of queries from existing customers ensuring the highest level of service and each query is resolved to the highest standard.

You will be working in a busy environment chasing up documents and details required for the customer liaising with third parties ensuring a seamless process.

If you are passionate about customer experience enjoy working in a busy environment then please apply now!

Profile

Previous customer experience this could be from a range of backgrounds such as retail and hospitality

A confident telephone manner and excellent communication skills

The ability to work under pressure in a fast paced environment

Good attention to detail and organisation skills

An excellent team player

Job Offer

Salary of 24000+monthly bonuses+ reputable business within the financial services sector+ no experience required full training provided+ excellent progression and development+ no shift patterns or weekends+ excellent benefits+ hybrid working+ central location in Hull+ great team and culture+ excellent offices and facilities+ immediate interview

Job Title:     Customer Service Assistant

Location:             Corby

Salary:    £24,500

My Corby-based client are a premium multi-vendor service and repair organisation.

Reporting to the Finance Manager, the Customer Services Assistant is responsible for collating the work of all customer facing employees, ensuring everyone is working towards the same goals and objectives, and acting as liaison between Service Team Management, Sales Team Management and Client/Suppliers to ensure maximum efficiency and elevated client experience.

General Responsibilities:

• Contract management Create tasks for preventative maintenance visits
• Schedule preventative maintenance site visits
• Create and resolve admin tasks in order to support service team members to include customer quotations, sourcing and ordering of spare parts, arranging courier collections and deliveries
• Produce monthly reports of service statistics to provide details of customer downtime and team/customer activities
• Ensure that contracted service levels are met
• Collate and monitor work of the service team Carry out case reviews with management team ensuring timely resolution of service cases
• Prioritise service cases highlighting most urgent to Technical Manager for immediate resolution.
• Manage calibration of team members testing equipment to ensure no downtime
• Support and collate information from the service team to provide relevant and timely information for the Senior Management Team
• Ad Hoc administration tasks as required

Person Specification:

Essential:-

Well organised with a methodical approach to work

Excellent customer service

Assertive with a cheery demeanour

Be able to work under pressure

Ability to be a key team player within a small team

Self-motivated

Experience of working with Excel and service centre software

If you wish to be considered for this role, please submit your CV and we will call you to discuss the role in more detail.

INDKTT

Our client based in Shipley BD17 is looking for Customer Service Assistant to join their team. This is a full-time position Monday to Friday.

Working hours: Monday - Friday 8.30am to 5.00pm and 4.00pm finish on Friday

Please note that you will be required to work every other Saturday 9.00am -1.00pm

Pay rate: 12.21 -12.75 phr

This is temporary to permanent position.

We'd love to meet someone, with most of the following:

-Good Phone Contact Handling Skills

-Ability to Multi-Task, Prioritize, and Manage Time Effectively:

-Good Computer Skills and Working Knowledge of MS Office Programs

-Excellent Communication Skills

-Team Player

-Planning and Organizing

-Innovation, Flexibility, and Adaptability

Day-to-Day duties

-Provide the initial point of contact for our customers.

-Answer incoming calls from customers.

-Answering emails

-Manage incoming requests from the Customer Portal

-Follow communication procedures, guidelines and policies.

Please apply online or call us on (phone number removed)

Reference R02

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Client Details

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Description

As a Customer Service Assistant you will be handling a high volume of calls assisting with a range of queries from existing customers ensuring the highest level of service and each query is resolved to the highest standard.

You will be working in a busy environment chasing up documents and details required for the customer liaising with third parties ensuring a seamless process.

If you are passionate about customer experience enjoy working in a busy environment then please apply now!

Profile

Previous customer experience this could be from a range of backgrounds such as retail and hospitality

A confident telephone manner and excellent communication skills

The ability to work under pressure in a fast paced environment

Good attention to detail and organisation skills

An excellent team player

Job Offer

Salary of 24000+monthly bonuses+ reputable business within the financial services sector+ no experience required full training provided+ excellent progression and development+ no shift patterns or weekends+ excellent benefits+ hybrid working+ central location in Hull+ great team and culture+ excellent offices and facilities+ immediate interview