1534 Service Industries jobs in Hunslet

Do you have exceptional listening skills and a genuine passion for helping others?

Our client, a leading financial services provider, is looking for Vulnerability Customer Service Advisors to join their Customer Care Team. In this role, you'll support customers experiencing difficult life events, such as illness, redundancy, or bereavement. All interactions are handled sensitively, with a focus on empathy, fairness, and providing solutions like repayment plans or temporary support.

This is a distinctive role where you'll be trusted to make decisions that put customers first, ensuring supportive outcomes that meet FCA standards. Candidates must also be able to pass a credit check .

• Handle inbound calls and occasional written queries with professionalism and empathy

• Support customers in vulnerable or complex financial situations

• Agree realistic repayment plans within company policy and regulatory requirements

• Assess customer income and expenditure to ensure solutions are affordable

• Achieve KPIs while maintaining high service quality

• Training: Mon-Fri, 9am-5pm (first 4 weeks)

• Post-Academy: Mon-Fri, 9am-7pm and Sat, 9am-5pm

  • Permanent late shift option (no weekends)

  • Otherwise alternate Saturdays with a weekday off

  • Flexibility available if agreed before starting

• 25,500 + bonus (up to 7.5% OTE)

• 26 days holiday + bank holidays (increasing with service)

• Hybrid working after training (2 days office / 3 days home)

• Double matched pension (up to 8% employer contribution)

• Free meals, parking, gym, and wellbeing support

• Holiday buying scheme and Employee Assistance Programme

• Excellent listening and communication skills

• Empathy, patience, and resilience

• Strong PC skills (Word/Excel)

• Flexible and adaptable in a changing environment

• Motivated to deliver the right outcomes for customers

• Desirable: Experience in financial services, collections, or vulnerability support

Apply today to join our client's next training academy and start a career where you can genuinely make a difference.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Do you have exceptional listening skills and a genuine desire to help others?

Our client, a leading financial services provider, is seeking Vulnerability Customer Service Advisors to join their Customer Care Team. In this role, you'll support customers going through challenging life events such as illness, redundancy, or bereavement. Conversations are handled sensitively, with a focus on empathy and fairness, offering solutions such as repayment plans or temporary support.

This is a unique role where you'll be empowered to make decisions that put customers first, ensuring supportive outcomes in line with FCA standards.

• Handle inbound calls and occasional written queries with empathy and professionalism

• Support customers in vulnerable or complex financial situations

• Agree realistic repayment plans within policy and regulation

• Review income and expenditure to assess affordability

• Meet KPIs while maintaining service quality

• Training: Mon-Fri, 9am-5pm (first 4 weeks)

• Post-academy: Mon-Fri, 9am-7pm and Sat, 9am-5pm

  • Permanent late shift option (no weekends)

  • Otherwise alternate Saturdays with a weekday off

  • Flexibility available if agreed before starting

• 25,500 + bonus (up to 7.5% OTE)

• 26 days holiday + bank holidays (rising with service)

• Hybrid working after training (2 office / 3 home)

• Double matched pension (up to 8% employer contribution)

• Free meals, parking, gym, and wellbeing support

• Holiday buying scheme and Employee Assistance Programme

• Excellent listening and communication skills

• Empathy, patience, and resilience

• Strong PC skills (Word/Excel)

• Flexibility in a changing environment

• Motivation to deliver the right outcomes for customers

Desirable: Experience in financial services, collections, or vulnerability support.

Apply today to join our client's next training academy and build a career where you can genuinely make a difference.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Job Title: Customer Service Representative

Location: Leeds city centre

Pay Rate: 14.02p/hr

Hours: Monday - Friday. Rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm.

Hybrid Working : 2 days per week in the office after the first 2 months.

Contract Type: Temporary - 6 months initially with potential for progression.

Start Date : 6th October 2025

Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Representative to support their Customer Service Operations team, specialising in the management of stocks and share investment.

As a Customer Service Representative, you will play a vital role in supporting customers manage stocks and shares investment, pension investments and savings accounts. To do this, you will be provided with a thorough training programme of 8 weeks, and ongoing support afterwards.

What are the responsibilities of this role?:

• Deliver clear, accurate, and timely information to customers about their investment shares and account details.
• Support customers in accessing their accounts and navigating their investment portfolios with confidence.
• Investigate and resolve customer queries, including issues with transactions or account access, ensuring a smooth and positive experience.
• Uphold all relevant banking regulations and security standards to safeguard customer data and maintain trust.
• Keep thorough records of customer interactions and transactions, and assist with reporting for internal reviews and compliance checks.

What Benefits do you offer?:

• Work from home 60% of the week
• Office located in City Centre with excellent transport links
• On site canteen
• Flexible benefits to suit your lifestyle, such as discounted shopping, attraction tickets and travel.
• First-class support and training for all colleagues
• Opportunity for growth within the company
• Well-being Support through dedicated Apps and Employee Assistance Programme
• Holiday allowance of 30 days per year
• Weekly pay

What skills do I need?:

To excel in this role, you should possess the following skills and experience:

• Experience working in customer services, managing a high volume of calls.
• Excellent communication skills, both written and verbal
• Able to handle complex information and work to a high level of detail.
• Proficiency in IT packages such as Excel, Outlook, and Word
• Strong problem-solving abilities and the ability to use own judgement
• Experience in banking, financial services, insurance or lending is highly desirable

Joining our client's dynamic and collaborative team will mean you are part of one of the UKs largest banking groups, and supported by a diverse and forward-thinking organisation.

Apply today to hear more about this opportunity.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

CUSTOMER SERVICE ADMINISTRATOR

DONCASTER / HYBRID

£27,000 + BENEFITS + BONUS

12 MONTH FTC

MONDAY – FRIDAY 9AM – 5PM

Our client, within Financial Services, is looking for a Customer Service Administrator to join their fast-paced, exciting team based in Doncaster.

ABOUT THE ROLE

The Customer Service Administrator is responsible for providing support for the onboarding of new customers and ensuring all paperwork is present and correct, working to FCA regulations.

BENEFITS

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!

RESPONSIBILITIES

As a Customer Service Administrator your key duties will include:

• Taking telephone queries from customers, internal teams and 3rd parties
li>Responding to emails and letters
• Completing onboarding for new customers, ensuring all checks have been completed
• Updating all systems with accurate information
• Ensuring all admin and paperwork is present and correct, working to FCA regulations
• Collating data to produce monthly reports for management

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Customer Service Administrator, you must have:

• Previous telephone-based Customer Service experience is essential
• Previous admin experience is essential
• Educated to GCSE or equivalent level with passes in Maths & English as a minimum
• Excellent communication and relationship building skills, both written and verbal
• Strong attention to detail
• Ability to multi-task and prioritise during busy periods

NEXT STEPS

If you’re interested in becoming a Customer Service Administrator apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Wakefield to work for a reputable manufacturing business!

This would be an exceptional opportunity for someone experienced within Customer Services looking to join a company which are experts in their market and have a excellent track record for providing the best client experience.

Client Details

Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Wakefield to work for a reputable manufacturing business!

This would be an exceptional opportunity for someone experienced within Customer Services looking to join a company which are experts in their market and have a excellent track record for providing the best client experience.

Description

As a Customer Service Representative you will be first point of contact for customers handling a range of queries in relation to the products the business offers and will be taking and processing orders.

You will be supporting customers throughout the whole journey working to help with stock queries, deliveries and advising customers of any back order dates.

The role be supporting with complex queries and any complaints working to resolve these quickly and efficiently ensuring the highest level of service.

Administrative duties will also be involved and keeping customer records updated.

Profile

Previous customer service/sales order processing experience

Confident telephone manner and excellent communication skills

A keen eye for detail and organisation

The ability to work in a fast paced environment

Able to work as part of a team and independently

Job Offer

Salary of 27000+ reputable manufacturing business in Wakefield+ fabulous name within their market leading business within this area+ excellent training and support+ good progression and development opportunities+ central location+ free parking+ excellent benefits+ family feel team and culture+ exciting time to join the business+ immediate interview

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Leeds to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Client Details

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Leeds to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Description

As a Customer Service Assistant you will be handling a high volume of calls assisting with a range of queries from existing customers ensuring the highest level of service and each query is resolved to the highest standard.

You will be working in a busy environment chasing up documents and details required for the customer liaising with third parties ensuring a seamless process.

If you are passionate about customer experience enjoy working in a busy environment then please apply now!

Profile

Previous customer experience this could be from a range of backgrounds such as retail and hospitality

A confident telephone manner and excellent communication skills

The ability to work under pressure in a fast paced environment

Good attention to detail and organisation skills

An excellent team player

Job Offer

Salary of 24000+monthly bonuses+ reputable business within the financial services sector+ no experience required full training provided+ excellent progression and development+ no shift patterns or weekends+ excellent benefits+ hybrid working+ central location in Leeds+ great team and culture+ excellent offices and facilities+ immediate interview

Our client based in Wakefield WF4 is looking for a Customer Service Advisor to join their team .

This could be the perfect opportunity for you!

Position is Temporary to Permanent

Working Hours: Mon-Fri 9.00am -5.00pm

Pay rate :12.21 phr

Key Responsibility :

Customer Advisor

: To assist the UK Product Manager with administration relating to product complaints.

: Inbound call management, both NHS & Consumer Calls.

: Processing orders that involve shipment from UK3 warehouse.

: Effective management of existing customers in the provision of "day to day" operational issues.

: Investigate and respond to queries in a fast and efficient manner to ensure the highest possible levels of customer satisfaction.

: Maintain and update accurate call logging information on Attends CRM systems.

: Perform ad-hoc job-related duties as assigned.

: To handle customer services returns and refunds.

: To provide administration cover for the UK Warehouse Team Leader and where applicable the Office Manager.

: To log weekly KPI's.

: Manage live chat

: All incoming customer communications, ensuring they are answered or passed on to right person in a timely manner.

Requirements :

-Previous experience within a Customer Service environment preferred.

-Excellent communication skills (written and spoken) enabling effective rapport with customers and colleagues

-First class telephone skills

-IT literacy (Word, Excel and email).

-Ability to work methodically and accurately, paying attention to detail.

-Strong organisation skills: ability to prioritise effectively and efficiently.

Please submit your CV online

Reference R02

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

We are excited to be recruiting for a Customer Service Assistant to join a leading chemical manufacturer based in West Yorkshire. This is a fantastic chance to be part of a supportive team where customer satisfaction and smooth operations are at the heart of everything they do.

As a Customer Service Assistant , you will be the first point of contact for customers, making sure enquiries are handled quickly, accurately, and professionally. You will play a key role in processing orders, keeping records up to date, and ensuring that every customer interaction is a positive one.

Roles and Responsibilities for Customer Service Assistant :

• As a Customer Service Assistant , you will manage orders from enquiry to completion, keeping customers informed every step of the way.
• Support colleagues across production, purchasing, logistics, and tanker drivers to ensure schedules run smoothly.
• Handle customer queries, complaints, and updates, always following company processes.
• Provide clear details on stock levels, delivery options, and pricing.
• Maintain accurate records, produce invoices, and issue credit notes where needed.
• Assist in setting up new customer accounts.

Experience Required from Customer Service Assistant :

• Previous experience as a similar administration role.
• Great communication skills, confident both on the phone and over email.
• Solid understanding of order processing, documentation, and logistics.
• Strong attention to detail and the ability to follow procedures precisely.

Joining as a Customer Service Assistant means becoming part of an established business where your contribution will be valued, and your role will directly impact customer satisfaction.

If you are ready to bring your skills and enthusiasm to this Customer Service Assistant opportunity, we would love to hear from you. Please click on the link below to apply directly.

We are seeking a Customer Service Administrator to join a leading Chemical Manufacturer based in West Yorkshire, on a fixed term contract for 12 - 14 months. This is an exciting opportunity for a Customer Service Administrator to become part of an established team, where the focus is on delivering an outstanding customer experience.

As the Customer Service Administrator , you will act as the first point of contact for customers, handling enquiries with professionalism and efficiency. You will support day to day administrative processes, ensuring orders are managed seamlessly and that every customer interaction exceeds expectations.

Key Responsibilities for Customer Service Administrator :

• Manage customer orders from enquiry through to completion, ensuring smooth communication at every stage.
• Handle queries, complaints, and order updates, following company protocols to maintain accuracy and compliance.
• Process customer orders, apply costs correctly, and create all necessary documentation packs.
• Provide clear information on stock availability, transport options, and pricing details.
• Maintain accurate records, follow procedures, and ensure databases are up to date to minimise errors and protect revenue.
• Produce invoices and where appropriate credit notes for customer orders and returns.
• Set up of new customer accounts.

Experience Required Customer Service Administrator :

• Experience in a Customer Service Administrator role within a fast-paced environment.
• Strong communication skills, with confidence both over the phone and through email.
• Solid knowledge of order processing, documentation, logistics, and order book management.
• Excellent attention to detail and the ability to follow company procedures precisely when processing customer orders.

If you have the skills and experience to thrive as a Customer Service Administrator , we'd love to hear from you. Apply directly via the link below!