What Jobs are available for Service Industries in Oswaldtwistle?

Join Us as a Customer Service Coordinator

Manchester – Tyco Park | Full-Time | Hybrid Working (2 days/week after 6 months)

⏰ Usual Hours: 8:00 – 17:00, Monday to Friday | Flexibility Required: Between 7:00 – 19:00 Monday to Sunday

Are you a master of multitasking with a passion for delivering exceptional service? Step into a pivotal role where your coordination skills keep our field operations running smoothly and our customers smiling.

What we offer

• Competitive Salary: Reflecting your skills and experience
• Generous Leave: 25 days annual leave (pro-rated in hours)
• Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
• Comprehensive Benefits:
  • Pension plan (up to 7% employer match)
  • Life assurance
  • Employee assistance program
  • Referral scheme
• Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
• Career Development: Extensive growth and advancement opportunities
• Free Onsite Parking: Hassle-free commuting
• Dress Down Fridays: Casual attire to wrap up the week

My client is looking for a full time and permanentCustomer Support/Service Specialist, to join their dedicated and hard working Customer Service Team based at their Manufacturing facility in Middleton. They are looking for someone with good attention to detail, enjoys working in fast paced environments and likes to be part of a successful team. This role is a permanent position and can offer you some sustainability, away from temporary customer service roles. Hybrid working is offered after you training period with 2 days working from home allowed.

Duties and Areas of Responsibilities:

• Maintains and updates general customer data and pricing in the operating system.
• Manages and enters orders daily.
• Resolves any customer problems or complaints in a timely manner.
• Provide quotations to customers.
• Handles freight quotes.
• Handles daily invoicing.
• Manages intercompany orders (communication with sister companies about orders).
• Works closely together with Production, Sales, Accounting and Shipping departments.
• Knowledge, Skills, Abilities.
• Excellent interpersonal skills.
• Highly organized and disciplined.
• Ability to work in a very fast-paced multi-cultural environment.
• Strong client-facing and communication skills.
• Excellent knowledge of Microsoft Office Products.
• Hands-on mentality.
• Excellent work ethic and a strong sense of urgency.
• Excellent problem-solving skills.
• Excellent written and verbal skills.

You will be working typical office hours of 9-5 Mon-Fri.If you have any further questions about the role, please contact Keith Tottingham @ KAT Recruitment.

Job Title: Customer Service Coordinator

Location: Lancaster, LA1

Contract Details: Permanent, Full Time

Salary: Competitive (DOE) 26K plus annual bonus and monthly HBF Bonus

What Is the Role?

Be the voice of support. Make every customer interaction count.

We're on the lookout for customer-focused, solution-driven professionals to join our growing team and help us deliver an outstanding aftercare experience.

You don't need housing or construction experience, we're looking for customer-centric people with a genuine passion for service. Full training will be provided.

As a Customer Care Coordinator, you'll be at the heart of the customer journey, turning issues into solutions and ensuring every homeowner feels heard and supported. You'll work closely with site managers, operatives, and contractors to keep communication clear and resolutions on track.

You'll log issues, coordinate resources, and make sure everything runs smoothly, all while making a real difference to how our customers experience their new home.

What You'll Be Doing

• Supporting homeowners throughout their aftercare journey
• Handling defect queries clearly, promptly, and professionally
• Liaising with internal teams (Construction, Sales, Surveying, Technical) to ensure smooth communication
• Logging issues, raising work orders, and tracking progress to completion
• Providing general admin support to keep operations running efficiently

What We're Looking For

• Experience in a fast-paced, customer-facing role
• A confident communicator with strong attention to detail
• Calm under pressure, with a proactive approach to problem-solving
• Comfortable using Outlook, Excel, Word, and internal systems
• Most importantly someone who is genuinely passionate about delivering great service

Hours: Monday to Friday (Days)

About Our Client:
Join a leading UK house builder, dedicated to delivering exceptional homes and supporting vibrant communities. With a strong commitment to innovation, our client builds around 10,000 homes a year and operates across England, Wales, and Scotland. They are passionate about nurturing careers and providing opportunities for personal and professional growth.

Benefits & Perks:

• Health insurance
• Remote working options after training
• Paid training and career development
• Pension contribution matching
• Wellbeing support
• Free on-site car parking
• Access by public transport and close to park & ride

Responsibilities:
As a Customer Service Coordinator, you will:

• Provide effective support to homeowners and ensure timely communication regarding defects.
• Collaborate with site managers, maintenance operatives, and contractors to resolve customer issues.
• Record customer feedback accurately in the computer system and arrange appointments for problem resolution.
• Work closely with various departments to optimise communication and achieve company KPIs.
• Issue work orders to maintenance operatives and monitor progress until completion.
• Carry out general administrative duties while adhering to health, safety, and environmental policies.

Essential (Knowledge, skills, qualifications, experience):

• Previous experience in customer care within a fast-paced environment.
• Excellent communication skills and attention to detail.
• Ability to remain calm and focused under pressure, with proactive problem-solving skills.
• IT literate with proficiency in Word, Excel, and Outlook.

Desirable (Knowledge, skills, qualifications, experience):

• Experience in the housing or construction industry is a plus, though not essential.
• Familiarity with COINS software is advantageous, but training will be provided.

Technologies:

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with customer management systems (specific sg available).

How to apply:

Simply apply to this advert and/or send CV

Join us and start Building Your New Possible today!

Our client is an equal opportunities employer committed to diversity and inclusion within the workforce. They encourage applications from all backgrounds and walks of life.

Adecco is a disability-confident employer. It is i

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Careermakers Recruitment are currently looking for a number of Customer Service Assistants on a temporary basis to join our ever growing client based in the heart of Wigan, WN5.

Responsibilities

• Respond promptly to customer inquiries via phone, email, chat ect.
• Process all types of customer orders from receipt through to after-sales enquiries.
• Provide accurate information regarding financial services and products.
• Assist customers in navigating our systems and resolving any issues they may encounter.
• Liaise with delivery partners to track and trace parcels on behalf of customers.
• Collaborate with other departments to ensure customer satisfaction and efficient service delivery.
• Record all customer interactions and order updates accurately and consistently.
• Analyse customer feedback to identify trends and areas for improvement.
• Uphold company policies and procedures while delivering exceptional service.

Requirements

• Proven experience in a customer service role.
• Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
• Strong analytical skills to assess situations and provide appropriate solutions.
• A proactive approach to problem-solving and the ability to work independently as well as part of a team.
• A positive attitude and a commitment to providing outstanding customer service. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Customer Service Representative.

Job Types: Full-time, Temp to perm

Benefits:

• Canteen
• Free parking
• On-site parking

Work Location: In person

Customer Service Advisor

Part-Time | 12-Month Fixed-Term Contract
Location: Lytham st. Annes
Hourly Rate: 12.60 - 18.90

Key Details:

Hours: 37

Shifts: -

Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs)

Perks:

Vouchers awarded for star performance

Free tea and coffee available onsite

About the Role

We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service.

What You'll Be Doing

• Handling inbound and outbound calls, emails, and customer enquiries
• Completing transactions and maintaining accurate digital and manual records
• Managing daily workloads to meet deadlines
• Escalating non-routine queries appropriately
• Collaborating with team members to support overall performance
• Providing general administrative support
• Ensuring compliance with internal controls and audit requirements

What We're Looking For

• Candidates from all customer service backgrounds
• Strong communication and interpersonal skills
• Proven ability to work effectively in a team or structured environment
• Good organisational and time management skills
• Excellent attention to detail and accuracy
• Commitment to delivering high-quality customer service

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

The Customer Service Advisor role focuses on providing excellent support and assistance to customers within a not-for-profit environment. This temporary position in Bolton requires an individual with a customer-first approach and the ability to handle inquiries efficiently.

Client Details

This is a respected not-for-profit organisation operating in the Bolton area. As a medium-sized entity, it is committed to delivering outstanding services to the community while fostering a collaborative and professional work environment.

Description

What you will be doing:

• Respond to customer enquiries, complaints, and service requests to a high standard.
• Handle a variety of issues.
• Provide accurate information and resolve customer concerns effectively.
• Maintain up-to-date records of customer interactions and transactions.
• Escalate complex issues to the appropriate department when necessary.
• Follow organisational guidelines and policies in all communications.
• Support the team in achieving customer satisfaction goals and targets.
• Assist with administrative tasks related to customer service operations.
• Deliver a professional and courteous service at all times.

Profile

A successful Customer Service Advisor should have:

• Previous experience in a customer service or related role.
• Excellent communication and problem-solving skills.
• Ability to work efficiently in a fast-paced environment.
• Strong organisational and multitasking abilities.
• Proficiency in using customer service software and tools.
• A friendly and professional demeanour when dealing with customers.

Job Offer

• Competitive pay rate.
• Opportunity to work within a not-for-profit organisation.
• A temporary role offering flexibility and valuable experience.
• Supportive and inclusive team environment in Bolton.

If you are passionate about customer service and want to contribute to a meaningful cause, apply now to join this rewarding role in Bolton.

Customer Service Advisor - Be Part of a Bold Industry Transformation
Are you ready to help reshape the future of the building services industry?My client is pioneering a next-generation marketplace -driven by innovation, sustainability, and customer-first thinking. Backed by decades of industry expertise, they are building a platform that empowers businesses to operate smarter, faster, and greener.
What You'll Do:

• Deliver exceptional service by handling customer orders and enquiries with precision and care.
• Respond across multiple channels-calls, emails, live chat-ensuring every interaction exceeds expectations.
• Maintain accurate records and bookings, following procedures and safety standards.
• Collaborate with colleagues and seek guidance to grow your skills and performance.
• Represent our values with professionalism and courtesy in every customer interaction.

What We're Looking For:

• A customer-focused problem solver with a passion for service.
• Experience in live chat or inbound call handling.
• Strong organisational skills and the ability to prioritise effectively.
• Clear, confident communication and a results-driven mindset.
• A team player who thrives in a collaborative environment.
• Commitment to high standards and achieving targets.

My client believes in breaking down barriers and welcoming diverse perspectives. Here, your voice matters, your ideas count, and your contribution helps shape the future.If you're ready to be part of something bold, apply today and start your journey with them.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Customer Service Advisor -24,700basic salary + Monthly bonus earning potential - Total package circa 30k

Manchester City Centre

Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday!

Excellent benefits package - apply to find out more!

We are proud to be working with a class leading business in Manchester that is not only the largest business in industrybut also one of the longest standingand most respected too. Thesuccess of the business has ultimately beenbuilt from theirapproach to both their customers and their staff. This is a business that will truly support your development, nurture your ability andhelp you become an expert in your field so that you can deliver class leading Customer Service to their customers.

You will be based in the Manchester office and part of a small but highly skilled team of Customer Service Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do.

On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer.

Previous experience in telephone-based Customer Service role is preferred, however, other Customer service and Sales experience will be considered

If you have previous customer service or sales experience and live in the Manchester area, apply now!

The Customer Service Advisor will provide exceptional support to customers, handling enquiries and resolving issues efficiently and professionally. This temporary role in the Not For Profit sector is ideal for someone with a passion for delivering outstanding service.

Client Details

The organisation is a small-sized entity operating in the Not For Profit sector, focused on making a meaningful impact in the community. They are committed to providing excellent service and resources to their customers.

Description

• Respond to customer enquiries via phone, email, or in person, ensuring timely and accurate resolutions.
• Maintain accurate records of customer interactions and update relevant systems accordingly.
• Provide information and guidance on services, policies, and procedures to customers.
• Handle complaints with professionalism, aiming to resolve issues effectively and positively.
• Collaborate with internal teams to ensure customer needs are met efficiently.
• Monitor and follow up on outstanding customer issues to ensure satisfaction.
• Identify and escalate complex or sensitive cases to the appropriate team or manager.
• Continuously improve knowledge of the organisation's services to better assist customers.

Profile

A successful Customer Service Advisor should have:

• Strong communication and interpersonal skills to engage effectively with customers.
• A proactive and solution-focused approach to resolving customer issues.
• Familiarity with using customer service software and maintaining accurate records.
• The ability to work well under pressure while maintaining attention to detail.
• Experience in a customer-facing role, preferably within the social housing sector.
• A professional attitude and commitment to delivering high-quality service.

Job Offer

• Competitive hourly pay.
• A temporary position offering valuable experience.
• The opportunity to contribute to a meaningful cause within the Not For Profit sector.
• A supportive and focused working environment.