1609 Service Industry jobs in Dordon

Job description

Job Title: Field Service Engineer

Overview:
We are seeking a skilled Photocopier Service Engineer to join our team. The ideal candidate will be responsible for maintaining and repairing a variety of multi functional photocopiers and printers

You will be required to service accounts in the Midlands  area.

You will need minimum 2 years experience of repairing photocopiers

Experience of the Sharp, Konica Minolta / Develop/ Ineo / Epson / Kyocera brand preferable.

Qualified network engineer

If you have a passion for technology and possess strong mechanical knowledge, we encourage you to apply.

Responsibilities:
- Utilise hand tools to repair and maintain equipment
- Conduct repairs on printers and photocopiers
- Perform equipment maintenance tasks

Join our team as a Photocopier Service Engineer and contribute your technical expertise to our dynamic work environment.

You will be paid 32K - 35K dependant on experience

Monthly bonus up to £450 each month

Company car

Laptop

Mobile Phone

Job Types: Full-time, Permanent

Benefits:

• Company car
li>Company events
• Company pension
• Employee discount
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Licence/Certification:

• FULL, UK CLEAN DRIVING (preferred)

We are seeking a dedicated and customer-focused individual to join our Customer Support team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.

• Respond to customer inquiries via phone, email, and live chat
• Assist customers with product information, order status, and account management
• Resolve customer complaints and issues with empathy and efficiency
• Process returns, exchanges, and refunds according to company policies
• Collaborate with other departments to ensure customer satisfaction

• High school diploma or equivalent
• 1-2 years of customer service experience
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office and CRM software

If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity.

Involve Recruitment (Midlands) Ltd is working with a Industry leading Black Country based company to recruit for a CUSTOMER SERVICE LEAD role!

The purpose of this role is to support the full aftercare - everything from managing deliveries, complaints, warranty on goods and transport etc

• Salary - 30,000 to 35,000
• Monday to Friday 8:30am to 5pm
• 22 days holiday plus bank holidays

This role will work closely with the Sales Manager so a Sales Support or Customer Service team leader / manager background would be ideal!

Responsibilities:

• Deal with all enquiries from customers post order placement.
• Deal with all warranties and complaints
• Be responsible for maintaining the Complaint system
• Ensure that all complaints are correctly coded and report monthly on these.
• Be responsible for communications with our logistic partners regarding customer deliveries.
• Be responsible for the RMA and customer credits process.
• Continuous improvement of customer processes

This is a exciting position so please do not delay in applying !

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

We're Hiring! | Customer Service Coordinator
Birmingham
GBP32,000
Monday - Friday, 8:30am - 4:30pm
Full-time | Permanent

Bridge Recruitment is proud to be partnering with a reputable Manafacturing company, who are growing rapidly within the industry in the search for an exceptional Customer Service Coordinator to join their dynamic and supportive team!

Key Responsibilities:
As a Customer Service Coordinator, you'll be the key connection between the business and its valued customers. Your mision? Deliver outstanding service from order to delivery.

Process and manage sale orders
Handle customer queries with professionalism and care
Keep customers updated on their order status, delays, or change
Collaborate with internal departments to ensure smooth order flow
Solve problems quickly and efficiently
Conduct customer verifications
Support the wider team with admin and project tasks
Key Attributes:
Excellent telephone manner and communication skills
A positive, solutions-focused attitude
Strong team spirit and a proactive mindset
Confident using MS Office (Outlook, Word, Excel)
CRM experience - ideally Sslesforce
Previous experience in a similar customer service or coordinator role
Ready to Take the Next Step?
If you're ready to bring your customer srevice skills to a growing company that values excellence and teamwork, we want to hear form you!

Apply now and let's start the conversation!

The Recruitment Group is looking for A Customer Service Administrator.

As a Customer Service Administrator, you will be working for our client based in Loughborough.

If you are interested in the Customer Service Administrator role then please read below.

Pay for a Customer Service Administrator:

• £13.00 per hour. Weekly pay.

Hours for a Customer Service Administrator:

• Monday to Thursday 09:00 – 15:00
• Friday 09:00 - 1300

Responsibilities of a Customer Service Administrator:

• Transferring data from paper formats into computer files and database systems.
• Verifying data by comparing it to source documents.
• Retrieving data from the database of electronic files as requested.
• Collecting information from customers and clients.
• Entering data into the central database.
• Maintaining and updating the database system as necessary.
• Evaluating and approving Purchase Orders and Sales Orders.
• Troubleshooting and investigating customer questions or resolving complaints.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Building sustainable relationships and trust with customer accounts through open and interactive communication.

Required Skills:

• Impeccable attention to detail.
• Working knowledge of computers and spreadsheets.
• Strong ability to work accurately.
• General administration skills.
• Excellent verbal and written communication skills.
• Ability to multi-task, prioritise, and manage time effectively.
• Strong work ethic.
• Highly committed with a drive to perform.
• Team player with the ability to work independently.

Benefits:

• Temp to perm.

If you believe this is the right role for you then contact Charlotte at our Loughborough branch now!

Customer Service Administrator

Job Type: Full-time, Permanent

Salary: £22,500 - £24,000 per year

We are the largest privately-owned mortgage network in the UK. Our goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance professionals, whatever their size or location. Due to continued growth, we are looking to expand our network support team at our head office in Leicester (near Meridian).

The Role

Getting the right outcome for customers is at the heart of what we do. The main aim of the role is therefore to support our members in the network so that they can achieve this.

Working mainly on the phone (inbound and outbound), or over Teams, you could be dealing with queries about anything, so we are looking for someone with outstanding customer service and communication skills. Full training will be given to enable you to resolve any questions or sign post on to the relevant department.

Experience of working under pressure, prioritising, and working to deadlines is essential. This is a real opportunity for anyone looking to enter into financial services.

Competent IT skills including Microsoft Office Suite i.e. Excel, Word etc. are essential, as is an eye for detail.

Other key tasks include:

• Handle inbound calls to the network.
• Proactive and accurate resolution of queries by liaising across departments where required.
• Timely and transparent communications with the network to manage expectations and resolutions.
• Manage multiple workloads across inboxes, phone contact and Teams meetings.
• Proactively inform our network of company and industry developments via outbound calling.
• Undertake demonstrations via the telephone or via Teams.
• Maintain accurate records on the database.

Benefits:

• Company pension
• Health & wellbeing programme
• Sick pay
• Options to buy/sell holiday

As we are a non-sponsoring company, you must already have the right to work in the UK.

Join Our Clients Growing Team
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and love solving problems? We’re looking for a motivated and enthusiastic Customer Service Advisor to join our Service Delivery team in the heart of Birmingham. This is an exciting opportunity to play a key role in ensuring both our drivers and customers receive top-notch support!

About the Role:
As a Customer Service Advisor, you’ll be responsible for providing exceptional support to our driver network and maintaining strong, positive relationships with our customers. You’ll proactively address issues before they become problems, troubleshoot challenges, and help drivers ensure timely and accurate deliveries.

£26,000 Starting Wage

Working Hours are a weekly rotation including all the following: (7:30-16:30)(08:00-17:00)(09:00-18:00)(10:00-19:00) Monday to Friday

Key Responsibilities:

• Answer inbound calls from our driver network, addressing queries and providing necessary support.
• Resolve issues quickly and efficiently to ensure driver satisfaction.
• Use our online system to make outbound calls to drivers, providing guidance on customer instructions and delivery timings.
• Build and nurture strong relationships with customers by proactively reaching out to address concerns.
• Manage email requests promptly and accurately.

What We’re Looking For:
Essential:

• A genuine passion for customer service and a proactive approach to solving problems.
• Experience managing high volumes of calls in a fast-paced environment.
• Strong multitasking skills and the ability to work well under pressure.
• A people-oriented personality with excellent communication skills, particularly over the phone.
• Resilience and a strong desire to take ownership and responsibility in your role.
• Eagerness to learn and tackle new challenges head-on.

Desirable:

• Knowledge of geographical locations and vehicles.
• Ambition to grow within a rapidly expanding business.

Why Join Us?

• Career Growth: Be part of a growing and ambitious company that values its people. We’ll support your development as we grow together.
• Fantastic Location: Our office is based in the heart of Birmingham, just 5 minutes from Grand Central train station, with a rooftop terrace offering stunning city views.
• Social & Team Events: From rooftop quiz nights to mini-golf socials, there’s always something fun to look forward to!
• Fitness & Wellbeing: Take advantage of the gym, golf simulator, and showers in the building – because your health matters to us.
• Generous Leave: Enjoy 25 days of annual leave plus bank holidays, and earn an additional day with every year of service, up to 30 days per annum.

If you're ready to bring your energy, passion, and problem-solving skills to our dynamic team, we’d love to hear from you! Apply now and take the next step in your career.

Customer Service - Hybrid working

ROLE: Remote Customer Service Advisor

SALARY: 24,500

LOCATION: Bedworth -Hybrid with 1 or 2 days in office per week

HOURS: - You'll work a flexible 37.5-hour shifts between Monday - Sunday 8am - 8pm (5 days out of 7)

CONTRACT: Full time and Permanent

START DATE: September

Here at CCA Recruitment we are teaming up with our client who is the largest provider in aftercare for domestic appliances.

We are looking for a Customer Sales Advisor with call centre experience to join their team, taking inbound calls from their customer base who will be calling with general enquiries, to update details or to book in a repair for their products.

What does the role entail:

Acting as the first point of contact for customers who need help.

Assisting customers calling regarding faulty goods.

Building rapport with customers and getting to know their needs.

Our client will provide you with training, you just need to provide your customer service experience and knowledge and I'm sure you will be a great match.

This is an inbound customer service role where you will be dealing with the customers request in a timely manner. We do ask that you only apply if you have at least 12 months customer service experience in a contact centre.

If this is the role for you and your criteria matches please apply today!

Benefits:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted TV packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance scheme

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

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