Customer Service Agent - Travel Industry

Ormskirk, North West Aspire Recruitment

Posted 5 days ago

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Job Description

permanent

Customer Service Agent
Location: Ormskirk, Lancashire (Office-Based)
Salary: £26,000
Shifts: Must be fully flexible to work Monday to Saturday with occasional Sunday

About the Role
Were recruiting a Customer Service Agent to join a dynamic travel reservations team. You'll engage directly with customers to understand their needs, recommend tailored holiday solutions, and secure bookings. This is a sales.






WHJS1_UKTJ

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Customer Service

Merseyside, North West £12 Hourly HR GO Recruitment

Posted 3 days ago

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Job Description

temporary

HRGO are recruiting Inbound Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound calls, and communication with customers.

Location: Birkenhead

Pay: 12.21 per hour

Hours: Mon-Fri 8.30am-5pm

Responsibilities:

  • Taking inbound calls from customers relating to the service provided by the business
  • Some outbound calls, but primarily all calls will be inbound
  • Managing calendars and scheduling appointments
  • Issuing communication regarding appointments, for example letters, text messages, and emails
  • Inputting data onto the system

Requirements:

  • Previous experience in a customer service based role is essential
  • Telephone customer service based experience is preferred but not essential
  • Able to provide excellent customer service
  • Have a pleasant telephone manner

Why you should work for HRGO

  • Long-term, ongoing work with potential for permanent opportunity
  • Modern portal for easy registration, can be done from home
  • Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
  • Holiday pay
  • Optional pension contributions
  • Accessible via public transport

If you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)!

Find a job in the UK | HRGO Recruitment

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Customer Service Assistant

CH43 2JD Birkenhead, North West Compass Group

Posted today

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Job Description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 20 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 42 weeks per year

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • li>Creating attractive food and counter displays
  • Representing Chartwells and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0209/ / /IN/BU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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Customer Service Advisor

Clwyd, Wales £26500 Annually NMS Recruit Ltd

Posted 5 days ago

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Job Description

permanent
A Customer Service Advisor is required for this well established business based in Deeside,Flintshire.

You will take calls from customers, process orders, update databases and liaise with customers building long term relationships with them.

Hours of work are Monday-Friday 8.00am-5.00pm

This role offers a basic salary of 26,500 per annum plus a quarterly bonus, 22 days holiday, enhanced pension, fully funded social events, health cash plan, private health care after 2 years service and a long term training programme.

To be suitable you will have good customer service skills with excellent account management ability, have highly competent IT skills and enjoy working in a small team environment.

Email your CV today to be considered for this great role. If you do not hear from us within 10 days, please assume you have not been successful.


Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
This advertiser has chosen not to accept applicants from your region.

Customer Service Administrator

Flintshire, Wales £13 - £14 Hourly Adecco

Posted 5 days ago

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Job Description

temporary

Job Title: Administrator
Location: Holywell
Pay Rate: 13 p/hour
Contract Details: Temporary, 6-8 weeks

Hours: Monday-Friday, 8am-4pm/8.30am-4.30pm

Join a dynamic team dedicated to transforming homes into energy-efficient havens!

Responsibilities:
As our Contracts Administrator, you will play a pivotal role in ensuring our projects run smoothly and efficiently. Your key responsibilities will include:

  • Managing and processing contracts, ensuring compliance with legal and regulatory requirements.
  • Collaborating with project teams to track project progress and deliverables.
  • Assisting in the preparation of contract documents and amendments.
  • Communicating effectively with stakeholders to resolve any issues or queries.
  • Maintaining accurate records and documentation to support project execution.

What We're Looking For:
We seek an organised, detail-oriented professional with:

  • Proven experience in administration
  • Strong communication and interpersonal skills.
  • A proactive approach to problem-solving and a keen eye for detail.
  • The ability to multitask and thrive in a fast-paced environment.

Why Join Us?

  • Be part of a forward-thinking team making a real impact in the fight for energy efficiency and Net Zero homes.
  • Enjoy a vibrant workplace culture that values innovation, teamwork, and social impact.
  • Free Parking!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Clwyd, Wales £13 Hourly NMS Recruit Ltd

Posted 5 days ago

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Job Description

temporary
A Customer Service Advisor is required for this fabulous manufacturing business based in Deeside,Flintshire.

You will take calls, process orders, update databases and liaise with customers and suppliers.

Hours of work are Monday - Thursday 8.30am-5.00pm and Friday 8.30am - 4.00pm.

This is a temporary role starting immediately with the possibility of a permanent opportunity further down the line for the right person.

Hourly rate is per hour depending on experience - weekly pay!

To be suitable you will have good customer service and data entry experience and enjoy working in a fast paced sales office environment.

Email your CV today to be considered - if you don't hear from us within 5 working days, please assume you have not been successful!




Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
This advertiser has chosen not to accept applicants from your region.

Customer Service Administrator

Merseyside, North West £13 Hourly Adecco

Posted 5 days ago

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Job Description

temporary

We are currently recruiting for a temporary Customer Service Administrator to join our fantastic client, supporting their growing business! Please apply if you feel you have the skills and experience!

The Role- Customer Service Administrator

Days: Monday to Friday

Contract: Temporarily

Hours: 8:45am-4:45pm

Address: Liverpool, L24

Pay: 12.80

Duties:

  • Act as the first point of contact for incoming telephone enquiries for the customer service team
  • Update the relevant system notes and log the details of the calls
  • Complete a call log for every call taken
  • Refer other business phone calls to the relevant personnel
  • Deal with and respond to sales queries and customer requests, referring to the Sales Team where appropriate
  • Provide admin support with the delivery note sign offs
  • Assist the customer service manager with customer KPI reporting & data collection
  • Undertake any other work appropriate to the job as directed by your Line Manager or training deemed necessary by the company
  • Working on Great Plains System is an advantage

Adecco aim to respond to all applicants, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative

Chester, North West Bank of America

Posted 2 days ago

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Job Description

Customer Service Representative
Chester, United Kingdom
**To proceed with your application, you must be at least 18 years of age.**
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Acknowledge ( Description:**
**Job Title: Customer Service Representative**
**Location: Chester**
**Company Overview:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Location Overview:**
Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.
**Role Description:**
We have a fantastic Customer Service Representative opportunity, available here in our Chester office. You will be responsible for dealing with prestigious corporate cardholders and clients, answering telephone enquiries in accordance with established quality, revenue and productivity goals. The primary objective of the role is to provide a superior quality experience, adding value, and doing both as efficiently and effectively as possible whilst maintaining our high standards of 'client delight'. For this position you must be fluent in English and either German or two of the following: French, Spanish or Italian. This role comes with great career prospects and the prospects of good internal mobility options for the right candidates. you will need to be ableto work shift patterns that could start at as early as 6am and finish as late as midnight.
**Responsibilities:**
- Handle a wide range of cardholder queries regarding the day-to-day running of their commercial card accounts in a multilingual contact centre environment.
- Ensure that all calls are handled in an empathetic, positive and professional manner, and actioned in accordance with departmental policies and procedures.
- Handle more complicated cardholder queries and, where necessary, referring cardholders to supervisors or consulting with other internal partners.
- Always ensure that responsibility and ownership is taken for resolving cardholder queries whilst maintaining a high level of product knowledge and awareness of bank wide activities.
- Assist with special projects and miscellaneous duties as assigned.
- Utilise superior communication skills and knowledge of products, benefits and services to generate revenue and maximise account usage.
- Ensure that all information transferred to and from the cardholder is recorded accurately, and that confidentiality is maintained in accordance with the FCA Regulations and Data Protection Act
- Be consistently focused on quality of work to ensure the correct balance between customer service and adherence to bank policies and procedures is maintained.
**What we are looking for:**
- Fluent in English and one other language required (French / German / Spanish / Italian
- Must be happy to work a range of shifts, Monday to Friday between 6am and midnight
- Customer Service or Contact Centre background would be useful
- Convey a professional, courteous and positive attitude at all times
- Well organised and proactive with excellent multi-tasking abilities
- Excellent communication skills, both written and oral
**Benefits of working at Bank of America:**
**UK**
- Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
- Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
- 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
- The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
- Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
- Access to an Employee Assistance Program for confidential support and help for everyday matters
- Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
- Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions.
- Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
**Bank of America:**
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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Customer Service Engineer

Liverpool, North West Siemens

Posted 3 days ago

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Job Description

**Job Family:** Customer Services
**Req ID:**
Customer Service Engineer - Imaging Equipment - Field basedCompetitive base salary + company car + bonus + overtime (£44,000 OTE - Year 1)Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period.What are my responsibilities?Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies and regulatory requirements at all times Identify any opportunities to improve efficiency and effectiveness of team processes. Complete personal administration and company mandatory training in a timely and accurate manner When applicable provide out of hours technical service support and complete individual mandatory weekend working provision Attend product training courses in Europe and USA in order to build competence in providing technical assistance and support to customers Work as part of a multidisciplinary team within customer services to ensure our company values are achieved What do I need to qualify for this job?HNC/HND in an Electronics, Engineering, or Bio-Chemistry related fieldIdeally you will have previous field service experience where you have undertaken fault finding on electronic or medical equipment. You will also be required to have strong IT, Microsoft Office and Networking Infrastructure skillsYour customer facing skills will be invaluable, as you will be required to interface with customers and staff at all levels within Siemens Healthineers, third parties, contractors, sub-contractors and suppliers and must quickly gain the respect of others, both colleagues and customers at all levelsYou must hold a full UK driving licenseAdditional Information:Area covered is largely but not exclusively Surrey/Hampshire/London and surrounding areasA flexible approach to travelEssential training will be required in our European and USA training centres.Candidates can expect to spend on average 4 hours travelling each dayA mentoring training program will be assigned to you to assist your journey and development. Within this program you will be mentored within the field by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the processBeing part of our team:Siemens Healthineers is a leading medical technology company with an over 170-year legacy of first-to-market technologies and product innovations. Passionately driven by empowering healthcare providers to better help their patients. Our technologies touch an estimated 5 million patients globally every day. Therefore, we are committed to helping our healthcare partners to succeed and work in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine as well as leading the way in innovation of digital health and enterprise services.Our Benefits:Generous pension contributionCompany vehicle26 days holiday + bank holidaysBonus and share schemeAccess to our flexible benefits from private medical insurance to financial guidanceCorporate Social Responsibility opportunities including 2 paid volunteering days per yearSupport from our 24/7 employee assistance programmeAccess to career development via apprenticeship levy to achieve external qualificationsWho we are:We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work:When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. As an equal opportunity employer, we welcome applications from individuals with disabilities.We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. To all recruitment agencies:Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.
This advertiser has chosen not to accept applicants from your region.

Customer Service Engineer

Chester, North West Siemens

Posted 3 days ago

Job Viewed

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Job Description

**Job Family:** Customer Services
**Req ID:**
Customer Service Engineer - Imaging Equipment - Field basedCompetitive base salary + company car + bonus + overtime (£44,000 OTE - Year 1)Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period.What are my responsibilities?Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies and regulatory requirements at all times Identify any opportunities to improve efficiency and effectiveness of team processes. Complete personal administration and company mandatory training in a timely and accurate manner When applicable provide out of hours technical service support and complete individual mandatory weekend working provision Attend product training courses in Europe and USA in order to build competence in providing technical assistance and support to customers Work as part of a multidisciplinary team within customer services to ensure our company values are achieved What do I need to qualify for this job?HNC/HND in an Electronics, Engineering, or Bio-Chemistry related fieldIdeally you will have previous field service experience where you have undertaken fault finding on electronic or medical equipment. You will also be required to have strong IT, Microsoft Office and Networking Infrastructure skillsYour customer facing skills will be invaluable, as you will be required to interface with customers and staff at all levels within Siemens Healthineers, third parties, contractors, sub-contractors and suppliers and must quickly gain the respect of others, both colleagues and customers at all levelsYou must hold a full UK driving licenseAdditional Information:Area covered is largely but not exclusively Surrey/Hampshire/London and surrounding areasA flexible approach to travelEssential training will be required in our European and USA training centres.Candidates can expect to spend on average 4 hours travelling each dayA mentoring training program will be assigned to you to assist your journey and development. Within this program you will be mentored within the field by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the processBeing part of our team:Siemens Healthineers is a leading medical technology company with an over 170-year legacy of first-to-market technologies and product innovations. Passionately driven by empowering healthcare providers to better help their patients. Our technologies touch an estimated 5 million patients globally every day. Therefore, we are committed to helping our healthcare partners to succeed and work in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine as well as leading the way in innovation of digital health and enterprise services.Our Benefits:Generous pension contributionCompany vehicle26 days holiday + bank holidaysBonus and share schemeAccess to our flexible benefits from private medical insurance to financial guidanceCorporate Social Responsibility opportunities including 2 paid volunteering days per yearSupport from our 24/7 employee assistance programmeAccess to career development via apprenticeship levy to achieve external qualificationsWho we are:We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work:When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. As an equal opportunity employer, we welcome applications from individuals with disabilities.We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. To all recruitment agencies:Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.
This advertiser has chosen not to accept applicants from your region.
 

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