What Jobs are available for Service Industry in Grantham?

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 10 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0610/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

We have the pleasure of recruiting for a Customer Service Administrator to join our well established client who are based in the heart of Newark.

This is a full time permanent role with a salary of 25k. This role is office based and the normal hours will be 37.5 (actual start and finish times to be agreed but will be within the window of 07.30 -17.30 Mon-Fri)

Reporting to the Commercial Manager, you will provide administration support in a timely, professional and friendly manner. You would also assist with processing customer orders when the team need extra support. This will be a mixed role involving both Administration and direct Customer Service tasks so we are looking for someone who is comfortable dealing with customers by telephone.

Key responsibilities will include:

• Order processing and fulfilment
• Transport and logistics booking
• Complaint handling and resolution
• Query handling
• Quotation development

The successful candidate will have at least 2 years of customer facing experience, along with an ability to work within tight deadlines. You'll suit this role best if you are customer focused, with strong Microsoft Office skills and an ability to problem solve, thinking on your feet.

If you feel that you have the skills and this role is right for you then please contact Ellen.

Reflect Recruitment Group is operating as Employment Business under the Employment Agencies Act 1973.

CUSTOMER SERVICE ADVISOR

TEMPORARY UNTIL THE NEW YEAR

MONDAY TO FRIDAY 8:30AM TILL 5:00PM

£13.10 PER HOUR

NG15 – NOTTINGHAM

WEEKEND WORK WILL BE REQUIRED DURING BUSY PERIODS 9AM – 2PM

Our client here at Elizabeth Michael is currently seeking an experienced temporary to permanent customer support advisor. You will be working within a great environment with a very friendly and welcoming team providing support to new and existing customers.

Main responsibilities:

• Manage and download, Check and input web orders throughout the day
• Respond to enquiry emails
• Respond to complaint emails
• Respond to complaint/query messages on chat
• Assisting with overflow of calls as directed
• To ensure a consistently high level of service is provided by;
• Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the relevant person/department efficiently

Experience:

• Computer literate to a competent level (MS office, including a good understanding the Excel and Word)
• Competent in the use of email and internet
• Incoming telephone order taking and customer service experience
• Experience of dealing with the public

EMA25 

Job Title; Customer Service Advisor

Key Skills; Customer Service Advisor, Telecommunications, Customer Service, Data Entry, Business to Customer, Inbound

Salary; 12.21 per hour

Shift; Various shifts available, Monday - Saturday 8:00am - 8:00pm Sunday 10:00am - 6:00pm must be flexible with working hours includes evening and weekend work. Working hours 12 - 40 per week

Location; Oakham

Commutable from; Melton Mowbray, Cottesmore, Edith Weston, Leicester, Stamford, Corby, Uppingham

The Benefits;

• Great working environment
• Free Car Parking
• Hybrid working offered once permanent offer made
• Training and development opportunities
• Fantastic Canteen facilities
• Possible overtime available

We have some very exiting opportunities for Customer Service Advisors to assist with the busy sales period for an international business based in Oakham. This is an fantastic opportunity to be part of a professional customer service team delivering first line support for a successful manufacture and distribution centre. This role is temporary however for the right candidates could lead to more. There are genuine progression opportunities within the business for star performers.

The Role;

• Answering all incoming calls
• Processing orders via phone and internet
• Data input
• Resolving customers queries
• Working to set procedures, targets and Health & Safety Guidelines

Our Ideal Candidate;

• Computer literate
• Good telephone manner
• Work to tight deadlines
• Attention to detail
• Work within a team environment
• Previous experience would be an advantage within any customer service sector
• Potentially suitable for students during their term break

If you are interested in this opportunity please apply directly through this website or call (phone number removed) . If you have not been contacted within 14 days of your application please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable.

Customer Service Admin 3.5t | NG11 | Full Time | Temp Ongoing | 13.50 PH | 08:45 Start

Barker Ross are recruiting a Customer Service Administrator in the NG11 area of Nottinghamshire.

Key details:

• Responding to a wide range of enquiries from customers and traders
• Providing key information and advice
• Ensuring the quality of service is provided is high
• Answering the phone and dealing with queries
• Compliance, Health and safety to be adhered to
• Booking service calls with customers
• Liaising with manufacturers regarding damages
• Offering guidance and support

Key requirements:

• Excellent customer service skills
• Previous experience in a similar role
• Confident on the phone
• Organised
• Forward planning skills
• Negotiating skills
• Able to work under pressure with tight deadlines
• Fantastic communication skills
  
  If you are interested in this role and would like more information please apply or callAlex on (phone number removed)

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our client. The ideal candidate will be responsible for providing exceptional service to our customers, ensuring their needs are met with professionalism and efficiency. This role requires strong communication skills and the ability to handle various customer inquiries while maintaining a positive attitude.

Duties

• Respond promptly to customer inquiries via phone or email -providing accurate information and assistance.
• Perform data entry tasks to maintain up-to-date customer records and information.
• Handle complaints and resolve issues in a timely manner, ensuring customer satisfaction.
• Engage in upselling opportunities by identifying customer needs and recommending appropriate products or services.
• Collaborate with team members to improve service delivery and enhance the overall customer experience.
• Maintain a professional phone etiquette while communicating with customers.

Skills

• Excellent communication skills written and verbal.
• Strong analysis skills to assess customer needs and provide tailored solutions.
• Proficient in data entry with attention to detail for accurate record-keeping.
• Ability to demonstrate effective phone etiquette, ensuring a pleasant interaction for customers.
• A proactive approach to upselling, with the ability to identify opportunities for additional sales. Join us in delivering outstanding customer service and making a positive impact on our clients' experiences!

Job Types: Full-time, Permanent

Work Location: In person

Location: Killingholme
Pay Rate: 12.55 per hour
Transport: Own transport required (site not accessible by public transport)
Days of Work: Monday - Friday

Manpower is recruiting for a motivated and organised Customer Service Administrator on behalf of one of our clients based in Killingholme. This is a great opportunity to join a busy, supportive team providing excellent customer service and administrative support within a fast paced environment. The position offers a temporary to permanent opportunity for the right candidate.

• 
  Carry out a range of administrative and operational tasks across warranty, claims, repair, production, logistics, and aftersales.
• 
  Respond promptly and professionally to customer enquiries via phone, email, and Teams.
• 
  Manage the shared mailbox, ensuring efficient communication and accurate information.
• 
  Support customers with complaints and issues, providing solutions and timely follow-up.
• 
  Work closely with colleagues and departments to maintain smooth service delivery.
• 
  Process customer orders and transactions accurately.
• 
  Provide cover for colleagues during absences and attend team meetings as required.

• 
  Strong IT and administrative skills (Microsoft Office proficiency essential).
• 
  Excellent communication and customer service skills.
• 
  Able to work both independently and as part of a team.
• 
  Reliable, organised, and able to work to deadlines.
• 
  Experience working to KPIs and following company procedures.
• 
  Desirable: Knowledge of vehicles and a full UK driving licence.

• 12.55 per hour
• Monday to Friday working pattern

• Temp-to-perm opportunity
• Friendly and supportive team environment

If you are interested in this role, please apply online with your CV and call the office on (phone number removed) between 8am-5pm Monday - Friday!

Customer Service Advisor

Nottingham City Centre Outskirts (near London Road) with free parking

c. £25,000

Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team.

Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre.

Responsibilities will include:

• Communicating with customers via phone, email and web chat
• Providing sales and technical support in a busy and buzzy environment
• Taking calls from customers with queries about spare parts - checking availability and costs
• Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service
• Updating internal systems

The ideal candidate will have:

• Experience working in a busy customer service environment
• Excellent telephone and communication skills
• High degree of accuracy and attention to detail
• Good IT skills, including Microsoft packages and email
• The ability to easily absorb technical and product information
• Be adaptable and be able to take the initiative

Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for someone to start asap.

Apply now!

A family-run business that has grown year on year for the past 5 years, now at the forefront of their market is looking for a hands-on Customer Service Manager. As the Customer Service Manager, you will lead a team of 7 existing customer service staff whilst also looking after your own key accounts.

As the Customer Service Manager, you will lead and support a busy team across Customer Service, Purchasing, and E-Commerce operations.

Key Responsibilities:

• Lead and manage a team of 7 customer service staff, ensuring daily and weekly tasks are completed efficiently and to a high standard.
• Organise, prioritise, and oversee administrative & customer service workflows across multiple departments.
• Recruit, train, and mentor staff, holding monthly 1-1 meetings and setting performance targets.
• Monitor KPIs and report performance to senior management and directors.
• Identify opportunities for process automation to save time and improve efficiency.
• Collaborate with other departments to ensure smooth operations and enhance company-wide efficiency.
• Manage IT setups and coordinate with outsourced IT providers, including full PC setups for new starters and yearly review meetings.
• Act as account manager for key mainstream clients, managing pricing, profit margins, and reporting.
• Write and maintain process documentation to improve workflows.

You will have:

• Proven experience in customer service management or key account management with leadership qualities.
• Strong leadership and team management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), CRM/order management systems, and e-commerce platforms.
• Ability to multitask and work across multiple teams and departments.
• Problem-solving mindset with a proactive and positive approach.
• Experience with process improvement and reporting to senior management.

Apply Now.