46,258 Service Managers jobs in the United Kingdom

**Group Details**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team. The role is based in London. Working in a fast paced environment you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Qualifications**
+ Fluency in English, any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**Company Description**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.
Policy Statement Link:**

Our client is seeking an enthusiastic and customer-oriented Customer Service Advisor to join their team. This role is based in their Leicester, Leicestershire, UK office, offering a hands-on approach to client interaction. As a Customer Service Advisor, you will be the first point of contact for customers, providing information, resolving queries, and ensuring a positive experience. Your primary responsibilities will include answering incoming calls, responding to emails, and assisting customers with inquiries about products, services, and accounts. You will be expected to actively listen to customer needs, identify solutions efficiently, and escalate issues to the appropriate departments when necessary. Maintaining accurate customer records and logging all interactions in the company's CRM system is a key part of the role. Building rapport and fostering strong relationships with clients through clear, friendly, and professional communication is essential. You will also be involved in processing orders, managing returns, and providing general administrative support to the sales and operations teams. The ideal candidate will possess excellent communication and interpersonal skills, with a friendly and approachable demeanour. Previous experience in a customer-facing role is highly desirable. Strong organisational skills and the ability to multitask in a busy office environment are important. Familiarity with Microsoft Office Suite and basic computer operations is required. You should be a team player, eager to learn, and committed to providing outstanding customer service. This role offers the opportunity to develop your skills within a supportive team and contribute to the overall success of our client's customer relations.

**Group Details:**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**

Our client, a prestigious beauty and wellness clinic in **Southampton, Hampshire, UK**, is seeking a highly skilled and experienced Senior Aesthetician to join their dynamic team. This role offers a unique blend of hands-on client treatments and client relations management, providing a rewarding opportunity for a passionate professional. You will be responsible for performing a wide range of advanced aesthetic treatments, including facial rejuvenation, laser therapies, chemical peels, and micro-needling, all while maintaining the highest standards of client care and safety. Building and nurturing strong client relationships is paramount; you will actively engage with clients to understand their needs, develop personalized treatment plans, and ensure their overall satisfaction and loyalty. The ideal candidate will possess a Level 4 qualification in Beauty Therapy or equivalent, coupled with substantial experience in delivering advanced aesthetic procedures. Exceptional communication, interpersonal, and consultation skills are essential, enabling you to provide expert advice and build trust. This is a hybrid role, requiring your presence in the clinic on specified days for direct client interaction and team collaboration, with potential for remote administrative tasks or client follow-ups on other days. You will also contribute to the clinic's marketing efforts by sharing client testimonials and treatment results (with consent). Staying updated with the latest industry trends, technologies, and product knowledge is crucial. You will be expected to mentor junior staff, contribute to training sessions, and uphold the clinic's reputation for excellence.

Responsibilities:

• Perform advanced aesthetic treatments with precision and care.
• Conduct thorough client consultations to assess needs and recommend treatments.
• Develop and implement personalized treatment plans.
• Build and maintain strong, long-term client relationships.
• Ensure client comfort, safety, and satisfaction throughout their visit.
• Manage client appointments and follow-up communications.
• Maintain impeccable hygiene and sterilization standards in treatment rooms.
• Stay current with industry advancements and new treatment modalities.
• Contribute to team meetings and assist in staff training.
• Manage skincare product inventory and client product recommendations.

Qualifications:

• NVQ Level 3/4 or equivalent in Beauty Therapy.
• Certified in advanced aesthetic treatments (e.g., laser, chemical peels).
• Minimum 3-5 years of experience as an Aesthetician.
• Proven ability to build and maintain client relationships.
• Excellent communication and interpersonal skills.
• Knowledge of skincare products and ingredients.
• Passion for the beauty and wellness industry.
• Ability to work effectively in a team environment.
• Basic understanding of clinic administration.

A dynamic and forward-thinking consultancy is searching for a meticulous and proactive Remote Administrative Assistant to focus on client relations. This role is entirely remote, allowing you to work from the comfort of your own home. You will provide essential support to our client-facing teams, ensuring smooth communication and excellent service delivery for our valued clients. Key responsibilities include managing client correspondence via email and phone, scheduling meetings and appointments, maintaining client databases, preparing reports and presentations, and assisting with onboarding new clients. You will be the first point of contact for many client inquiries, requiring a professional and friendly demeanor. The ideal candidate will have proven experience in an administrative or customer service role, ideally with a focus on client management. Exceptional organisational skills, attention to detail, and the ability to multitask effectively are crucial. You must be proficient in using office productivity software (Microsoft Office Suite, Google Workspace) and virtual collaboration tools (Zoom, Teams). Strong written and verbal communication skills are essential for liaising with clients and internal teams. A reliable internet connection and a dedicated home workspace are required for this fully remote position. Our client values individuals who are self-motivated, adaptable, and committed to providing a high level of support. This part-time position offers a fantastic opportunity to contribute to a growing business and develop your administrative expertise in a flexible, remote setting.

Our client is seeking a highly motivated and customer-focused Senior Beauty Advisor & Client Relations Manager to join their team in **Sheffield, South Yorkshire**. This role requires a blend of expert beauty knowledge, exceptional client service skills, and the ability to manage relationships effectively, with a hybrid working model that balances client-facing responsibilities with administrative tasks.

Key Responsibilities:

• Provide expert advice and consultations on beauty products, skincare, and makeup application to clients.
• Build and maintain strong, long-lasting relationships with a portfolio of high-value clients.
• Manage client appointments, bookings, and follow-ups to ensure a seamless customer journey.
• Handle customer inquiries, feedback, and complaints in a professional and timely manner, aiming for first-contact resolution.
• Organize and host client events, workshops, and exclusive in-store experiences.
• Maintain immaculate presentation of beauty counters and product displays.
• Process sales transactions accurately and efficiently.
• Assist in training and mentoring junior beauty advisors.
• Monitor customer feedback and trends to identify areas for service improvement.
• Achieve individual and team sales targets through excellent client engagement.
• Collaborate with the marketing team on promotional activities and new product launches.

Qualifications:

• Previous experience in a senior beauty advisory or client management role within the beauty or luxury retail sector.
• Proven track record of exceptional customer service and sales performance.
• In-depth knowledge of beauty products, skincare, and makeup trends.
• Excellent communication, interpersonal, and presentation skills.
• Strong organizational and time management abilities.
• A passion for the beauty industry and a commitment to client satisfaction.
• Ability to work effectively in a team and independently.
• Flexibility to work some evenings and weekends as required by the hybrid schedule.
• Relevant beauty qualifications or certifications are desirable.

This is an exciting opportunity for an experienced beauty professional to take on a leadership role, contributing to client satisfaction and sales growth in a reputable beauty establishment.

Our client, a progressive real estate agency, is seeking a driven and personable Remote Real Estate Agent to join their virtual sales team. This fully remote role allows you to manage client interactions, property viewings (virtually or with local support), and sales processes from anywhere. You will be instrumental in connecting buyers and sellers, providing expert advice, and guiding clients through successful property transactions.

Responsibilities:

• Engage with potential buyers and sellers through various remote channels (phone, email, video calls).
• Conduct virtual property tours and provide detailed information about listings.
• Identify client needs and match them with suitable properties.
• Prepare and present comparative market analyses (CMAs) to sellers.
• Negotiate offers and guide clients through the closing process.
• Maintain a deep understanding of the local property market trends and values.
• Build and nurture strong relationships with clients, ensuring a positive experience.
• Manage and update property listings and client databases.
• Collaborate with marketing teams to promote properties effectively.
• Ensure all legal and regulatory requirements are met during transactions.
• Stay updated on industry best practices and technological advancements in real estate.
• Achieve sales targets and contribute to the overall success of the agency.

Qualifications:

• Valid real estate license or qualification required to operate in the UK.
• Proven experience as a Real Estate Agent or in a client-facing sales role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of the real estate market and transaction processes.
• Proficiency in using CRM software and virtual meeting platforms.
• Ability to work autonomously, manage time effectively, and maintain high productivity in a remote setting.
• Self-motivated with a results-oriented approach.
• Excellent organizational skills and attention to detail.
• Must have a reliable internet connection and a professional home office setup.
• Experience with digital marketing and virtual tours is a significant advantage.
• A commitment to providing exceptional client service.

This role is based in Plymouth, Devon, UK , but is entirely remote. If you are a motivated sales professional with a passion for real estate and the ability to excel in a virtual environment, this is an excellent opportunity. Join a forward-thinking agency and build a successful career from home.

Our client is seeking a highly experienced and strategic Operations Management Lead to oversee and optimize operational efficiency within their organization in Derby, Derbyshire, UK . This leadership role is critical for driving continuous improvement, managing resources effectively, and ensuring the delivery of high-quality services or products. You will be responsible for developing and implementing operational strategies, setting performance targets, and managing key performance indicators (KPIs) across various operational functions. This involves leading teams, fostering a culture of excellence, and ensuring compliance with industry standards and regulations.

Key responsibilities include overseeing supply chain management, process optimization, quality control, and resource allocation. You will identify areas for improvement, implement best practices, and leverage technology to enhance operational performance. The ideal candidate will have a strong background in operations management, with a proven track record of successfully leading teams and driving significant improvements in efficiency and cost-effectiveness. Excellent leadership, strategic planning, and problem-solving skills are essential. A deep understanding of operational methodologies, such as Lean or Six Sigma, is highly desirable. Experience in managing budgets and P&L responsibilities is also a key requirement.

You will work collaboratively with senior management and cross-functional teams to align operational strategies with overall business objectives. Strong communication and interpersonal skills are necessary to effectively motivate teams, manage stakeholders, and drive change initiatives. This position offers a challenging and rewarding opportunity to make a significant impact on the organization's success. Our client is committed to professional development and provides opportunities for career advancement. This role is based in Derby, Derbyshire, UK and requires a proactive and results-oriented leader. A commitment to innovation and fostering a high-performance culture will be critical for success.

Our client is seeking a dynamic and experienced Operations Management Lead to oversee and optimize operational efficiency within their organisation. This role is based at our **Brighton, East Sussex** location and requires regular on-site presence to effectively manage teams and processes. You will be responsible for developing and implementing operational strategies, streamlining workflows, and ensuring the smooth running of day-to-day business activities. This position demands a strong leader with a proven ability to drive performance improvements and manage complex operational environments.

Key responsibilities include managing departmental budgets, resources, and performance metrics. You will lead and mentor operations teams, fostering a culture of continuous improvement and high performance. The role involves analyzing operational data to identify bottlenecks and inefficiencies, and subsequently developing and implementing solutions to address them. You will also be responsible for ensuring compliance with all relevant industry regulations and company policies, as well as developing and maintaining strong relationships with key stakeholders, suppliers, and partners.

The ideal candidate will have a Bachelor's degree in Business Administration, Management, or a related field, with a minimum of 6 years of experience in operations management, preferably in a supervisory or leadership capacity. Strong analytical, problem-solving, and decision-making skills are essential. You must possess excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire teams. Experience with process improvement methodologies such as Lean or Six Sigma is highly desirable. The ability to manage multiple priorities and projects simultaneously in a demanding environment is crucial.

You will play a key role in strategic planning for the operations department, contributing to the overall business objectives of the company. This includes evaluating new technologies and systems that could enhance operational efficiency and customer satisfaction. If you are a results-driven leader with a passion for operational excellence and are looking for a challenging role in a vibrant coastal city, we encourage you to apply.