251 Service Providers jobs in Eton

Helpdesk Administrator

Location: Woodley

Salary: £40,000

About the Role

We’re looking for a friendly, organised, and proactive Helpdesk & Contract Administrator with experience in a facilities management environment. You’ll be the first point of contact for customers, handling queries by phone or email and ensuring issues are resolved efficiently. You’ll also support contract managers with administrative tasks, including updating systems, assigning tasks to engineers and subcontractors, producing reports, and ensuring all work is completed on time and in line with contract requirements.

Helpdesk & Contract Administrator Responsibilities:

• Act as the first point of contact for customers, providing excellent service.
• Log, track, and assign jobs using CAFM, ODOO, or similar facilities management systems.
• Liaise with internal teams, subcontractors, and managers to ensure work is completed to SLA standards.
• Produce and maintain reports, records, and contract documentation.
• Monitor work orders to ensure tasks are prioritised and completed according to KPIs.
• Support contract managers with day-to-day administration and process improvement.

Helpdesk & Contract Administrator Requirements:

• Previous experience within a facilities management or similar environment.
• Strong customer service and communication skills.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple tasks under pressure and take ownership of problems.
• Experience with administrative systems or databases (CAFM, ODOO, or similar).
• Proactive, self-motivated, and professional attitude.

Why This Role?

• Opportunities to develop your skills and progress within the business.
• Work in a dynamic, supportive, and professional environment.
• Be central to ensuring excellent service and smooth contract management within facilities management.

To be considered:

Please either apply online or email me directly at For further information, please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Helpdesk Administrator

Location: Woodley

Salary: £40,000

About the Role

We’re looking for a friendly, organised, and proactive Helpdesk & Contract Administrator with experience in a facilities management environment. You’ll be the first point of contact for customers, handling queries by phone or email and ensuring issues are resolved efficiently. You’ll also support contract managers with administrative tasks, including updating systems, assigning tasks to engineers and subcontractors, producing reports, and ensuring all work is completed on time and in line with contract requirements.

Helpdesk & Contract Administrator Responsibilities:

• Act as the first point of contact for customers, providing excellent service.
• Log, track, and assign jobs using CAFM, ODOO, or similar facilities management systems.
• Liaise with internal teams, subcontractors, and managers to ensure work is completed to SLA standards.
• Produce and maintain reports, records, and contract documentation.
• Monitor work orders to ensure tasks are prioritised and completed according to KPIs.
• Support contract managers with day-to-day administration and process improvement.

Helpdesk & Contract Administrator Requirements:

• Previous experience within a facilities management or similar environment.
• Strong customer service and communication skills.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple tasks under pressure and take ownership of problems.
• Experience with administrative systems or databases (CAFM, ODOO, or similar).
• Proactive, self-motivated, and professional attitude.

Why This Role?

• Opportunities to develop your skills and progress within the business.
• Work in a dynamic, supportive, and professional environment.
• Be central to ensuring excellent service and smooth contract management within facilities management.

To be considered:

Please either apply online or email me directly at For further information, please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Location: Battersea (and remote working) = minimum 2 days in the office

Salary: 40-45k

Benefits: Private Medical Insurance + many more

Reports to: Head of Client Services

Hours of work: Full time

Are You Ready to Redefine Client Success?

Are you a client-focused professional with a passion for building lasting relationships, driving customer satisfaction and growing your managed revenue? You've mastered the art of understanding client needs and delivering exceptional service but now, you're craving something more. A bigger challenge. A chance to be the trusted advisor who doesn't just solve problems, but anticipates them before they arise.

If your current role feels like reactive firefighting with no strategic impact, it's time for a change.

Welcome to Databarracks where client partnership meets purpose.

The role

This is a chance to join our growing Client Services team. It’s our job to keep mission-critical IT systems online for our customers. You’ll be managing relationships with IT teams at some of the largest and most respected organisations in the UK and around the world.

Client Services Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. You will also answer queries and identify and drive new business opportunities among existing customers. In this role, you will liaise with internal teams to improve the entire customer experience. You will be required to travel to client sites.

Key Responsibilities:

• Design and own the Client Services Plan
• Focus on retention and satisfaction of key clients as designated by Head of Sales (KPIs set against features of satisfaction)
• Own and drive the performance in the Customer Management System to ensure that, to an agreed level of KPI, of all customers are in ‘green’ status
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximise profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Assist with challenging client requests or issue escalations as needed

Skills That Will Set You Apart:

• A keen interest in both technology and client services
• A successful track record of working with customers and closing deals.
• Excellent written and verbal communication skills
• Master multitasker and priority juggler
• Quick learner and knowledge sharer
• Team player with a growth mindset
• Confident enough to ask for help—and wise enough to offer it

About Us:

• Databarracks is a leading IT Resilience provider based in South West London. We help businesses stay strong when disaster strikes—by protecting their tech and empowering their people. We’ve grown fast, won big, and stayed true to our small-company spirit: smart, driven, and fun.
• We recently acquired COOLSPIRiT , the UK’s largest Commvault Solution Provider. Based in Chesterfield, Databarracks is a powerhouse in data management and IT infrastructure—trusted by public and private sector giants alike.
• Now, we’re building something even bigger. And we want you to help lead the charge.

Location: Battersea (and remote working) = minimum 2 days in the office

Salary: 40-45k

Benefits: Private Medical Insurance + many more

Reports to: Head of Client Services

Hours of work: Full time

Are You Ready to Redefine Client Success?

Are you a client-focused professional with a passion for building lasting relationships, driving customer satisfaction and growing your managed revenue? You've mastered the art of understanding client needs and delivering exceptional service but now, you're craving something more. A bigger challenge. A chance to be the trusted advisor who doesn't just solve problems, but anticipates them before they arise.

If your current role feels like reactive firefighting with no strategic impact, it's time for a change.

Welcome to Databarracks where client partnership meets purpose.

The role

This is a chance to join our growing Client Services team. It’s our job to keep mission-critical IT systems online for our customers. You’ll be managing relationships with IT teams at some of the largest and most respected organisations in the UK and around the world.

Client Services Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. You will also answer queries and identify and drive new business opportunities among existing customers. In this role, you will liaise with internal teams to improve the entire customer experience. You will be required to travel to client sites.

Key Responsibilities:

• Design and own the Client Services Plan
• Focus on retention and satisfaction of key clients as designated by Head of Sales (KPIs set against features of satisfaction)
• Own and drive the performance in the Customer Management System to ensure that, to an agreed level of KPI, of all customers are in ‘green’ status
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximise profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Assist with challenging client requests or issue escalations as needed

Skills That Will Set You Apart:

• A keen interest in both technology and client services
• A successful track record of working with customers and closing deals.
• Excellent written and verbal communication skills
• Master multitasker and priority juggler
• Quick learner and knowledge sharer
• Team player with a growth mindset
• Confident enough to ask for help—and wise enough to offer it

About Us:

• Databarracks is a leading IT Resilience provider based in South West London. We help businesses stay strong when disaster strikes—by protecting their tech and empowering their people. We’ve grown fast, won big, and stayed true to our small-company spirit: smart, driven, and fun.
• We recently acquired COOLSPIRiT , the UK’s largest Commvault Solution Provider. Based in Chesterfield, Databarracks is a powerhouse in data management and IT infrastructure—trusted by public and private sector giants alike.
• Now, we’re building something even bigger. And we want you to help lead the charge.

Key Points

• Graduate Client Services Manager
• Ad Tech Scale Up
• PE backed
• Basic salary is £35k - £5k + OTE

About The Company

• OOH Programmatic Advertising Scale Up
• Owned by 2 individuals with a proven track record of scaling businesses within the sector
• Creative agency with its own technology product
• London Based – Fantastic office

About the Role

• Sales, Account Management and Campaign Management
• Tasked with driving new business revenue and building the commercial function
• Selling direct to Brands and Agencies
• Client facing role

About the Candidate

• Must have new business sales experience
• New business and a creative account development skill set is needed
• This person must be a self- starter, entrepreneurial and comfortable in face-to-face environments

About the Package & Benefits

• Basic salary of £3 - 5k + OTE
• Equity
• Fantastic offices in London

About the Company

Our client is a highly respected investment management firm known for its collaborative culture, high professional standards, and commitment to exceptional client service. The firm partners with institutional and private clients, delivering tailored investment solutions across a range of strategies.

The Opportunity

We are seeking an experienced Client Support Manager to lead a dynamic team within the Client function. You will play a key role in ensuring the highest standards of client service, marketing material accuracy, and operational excellence.

Key Responsibilities

• Lead and mentor a small team of Client Service Associates
• Oversee the production and quality control of client and marketing materials, ensuring accuracy and timeliness.
• You will work closely with Relationship Managers, Marketing, Investments, and Operations teams to deliver top-quality materials, insights, and service to clients and prospects.
• Partner with internal teams to ensure all client communications and fund information meet compliance and brand standards.
• Manage updates to presentations, factsheets, and reports, ensuring consistency across strategies.
• Drive continuous improvement of processes, materials, and reporting tools.
• Support Relationship Managers with client onboarding, bespoke documentation, and reporting.
• Ensure CRM data integrity and coordination with third-party platforms and custodians.

About You

• 6 - 10 years’ experience in asset management in client services.
• Proven experience managing a small team.
• Solid understanding of multi-asset investment products and client reporting processes.
• Strong communication and relationship-building skills across internal and external stakeholders.
• Intellectually rigorous and analytical. Interrogates data and spots mistakes.
• Client focused - anticipates the requirements of the client (whether they be internal or external) understands and has demonstrated how these can be delivered.
• IMC or CFA qualification (or progress towards) preferred.

Due to the increased number of applications for this role, we may only respond to candidates whose experience most closely matches the criteria.

At our company, we prioritise equity throughout the recruitment process. We are committed to ensuring fairness and equal opportunities for all applicants. If there is anything we can do to make the process more accessible to you, please let us know.