What Jobs are available for Services in New Gilston?

• Provide Tier 3 technical support for cloud-based services, diagnosing and resolving complex issues related to infrastructure, applications, and performance.
• Manage and prioritize inbound customer support requests, ensuring timely and effective resolution.
• Troubleshoot network connectivity, server configurations, and application performance problems.
• Collaborate with development and engineering teams to identify root causes of recurring issues and implement permanent fixes.
• Create and maintain comprehensive technical documentation, including FAQs, knowledge base articles, and troubleshooting guides.
• Mentor junior support engineers and provide technical guidance.
• Conduct remote troubleshooting sessions with clients, guiding them through complex technical procedures.
• Proactively monitor system health and performance, identifying potential issues before they impact customers.
• Contribute to the development and implementation of new support tools and processes.
• Act as a technical escalation point for critical customer issues.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in technical support, with a focus on cloud platforms (AWS, Azure, GCP).
• In-depth knowledge of operating systems (Linux/Windows), networking protocols (TCP/IP, DNS, HTTP), and virtualization technologies.
• Proven experience troubleshooting complex distributed systems and microservices architectures.
• Excellent analytical, diagnostic, and problem-solving skills.
• Strong customer service orientation and the ability to communicate technical information clearly to both technical and non-technical audiences.
• Experience with scripting languages (e.g., Python, Bash) is a plus.
• Ability to work independently and manage time effectively in a remote environment.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Administrator) are highly desirable.
• Demonstrated ability to remain calm and effective under pressure.

Contract Scotland is working closely with a large main contractor in Fife to source a Building Services Manager. A leader in the Scottish construction industry, this family-owned business has an impressive project portfolio across a range of sectors including industrial, retail, commercial, distillery, and more.

As Building Services Manager, you will play a crucial role in coordinating and appointing mechanical and electrical subcontractors, assisting with the management of the commissioning process, and providing technical support to project and design teams on M&E matters to ensure the success of all M&E requirements of the project. You will be an integral member of the senior management team and will be comfortable and motivated in working collaboratively toward the success of a shared goal.

To be considered for this role, you will have demonstrable mechanical and electrical experience within the construction industry, a strong working understanding of M&E principles, practices, and industry standards, and have expert communication skills. A Mechanical Engineering background is preferred.

In return, you will receive a competitive salary (DOE), generous benefits package, and the opportunity to work on a range of complex new-build and refurbishment projects.

Sound like the role for you? Apply now!

J45110

Legal Information:
We act as an employment agency for permanent work and as an employment business for temporary work.

For roles in the UK, applicants must be eligible to live and work in the UK.

We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.

Contract Scotland is working closely with a large main contractor in Fife to source a Building Services Manager. A leader in the Scottish construction industry, this family-owned business has an impressive project portfolio across a range of sectors including industrial, retail, commercial, distillery, and more.

As Building Services Manager, you will play a crucial role in coordinating and appointing mechanical and electrical subcontractors, assisting with the management of the commissioning process, and providing technical support to project and design teams on M&E matters to ensure the success of all M&E requirements of the project. You will be an integral member of the senior management team and will be comfortable and motivated in working collaboratively toward the success of a shared goal.

To be considered for this role, you will have demonstrable mechanical and electrical experience within the construction industry, a strong working understanding of M&E principles, practices, and industry standards, and have expert communication skills. A Mechanical Engineering background is preferred.

In return, you will receive a competitive salary (DOE), generous benefits package, and the opportunity to work on a range of complex new-build and refurbishment projects.

Sound like the role for you? Apply now!

J45110

Legal Information:
We act as an employment agency for permanent work and as an employment business for temporary work.

For roles in the UK, applicants must be eligible to live and work in the UK.

We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.

Who will you be working with?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Whether it's freight rail, transit, mining, industrial, or marine, our expertise, technologies, and people are accelerating the future of transportation.

Role: Field Service Engineer

Location: Edinburgh, Scotland (Field Based)

Contract Type: Permanent, Full-Time

How will you make a difference?

The key aim of the role is to conduct the required support for our customers and products at both Wabtec UK sites & customer locations. The Field Service Engineer is a key role to ensure that Wabtec UK products and services are meeting our customers’ expectations throughout their life cycle and our services are delivered in a safe, efficient, and consistent manner.

What will your typical day look like?

• Respond to call-out requests and liaise directly with customers to access trains.
• Diagnose faults using structured work instructions.
• Determine the most effective solution to return trains to service.
• Replace faulty parts on-site or escalate if replacement isn’t possible.
• Conduct thorough testing before handing the train back to the customer.
• Maintain a strong customer-centric approach in all interactions.

What do we want to know about you?

• ONC or NVQ Level 3 (or equivalent) in Mechanical and/or Electrical Engineering.
• Strong technical aptitude with proven fault-finding abilities.
• Significant hands-on experience in relevant technical areas (e.g., engines, diagnostics).
• Competent IT skills, particularly with MS Excel and laptop/tablet devices.
• Capable of compiling clear and accurate technical reports.
• Strong organisational skills with the ability to manage workload independently.
• Excellent interpersonal skills.

If you don’t have all the above criteria, don’t worry, we would still like to hear from you as we live our values and always put people first and strive to expand what is possible.

Legal authorisation to work in the United Kingdom is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

*Please note that we do not accept agency candidate submissions without a formalised agreement with Wabtec Talent Acquisition. If you are an agency/third party Recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired.

Apply today!

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more!

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

• Manage the day-to-day operations of clinical services, ensuring seamless delivery of care.
• Lead, mentor, and support a multidisciplinary team of healthcare and social care professionals.
• Develop and implement policies and procedures to enhance service quality and client outcomes.
• Ensure compliance with all relevant legislation, standards, and ethical guidelines.
• Manage budgets, resources, and staffing levels effectively.
• Conduct regular audits and performance reviews to identify areas for improvement.
• Liaise with external stakeholders, including regulatory bodies, health boards, and partner organisations.
• Promote a culture of continuous professional development and service excellence.
• Develop and maintain strong relationships with clients and their families, ensuring their needs are met with compassion and respect.
• Contribute to strategic planning and service development initiatives.

• Registered professional qualification (e.g., RGN, RMN, Social Work) with relevant professional body.
• Significant experience in a senior care management or leadership role within the health and social care sector.
• In-depth knowledge of current regulations and best practices in social care.
• Proven ability to manage teams, budgets, and operational performance.
• Excellent communication, interpersonal, and leadership skills.
• Strong decision-making and problem-solving capabilities.
• Experience in quality assurance and service improvement initiatives.
• Proficiency in relevant IT systems and record-keeping.
• A commitment to delivering person-centred care.
• Ability to work effectively in a hybrid model, balancing remote strategic tasks with on-site operational leadership.

• Supervise and coordinate the daily activities of the cleaning and sanitation staff.
• Develop and implement effective cleaning schedules and routines.
• Conduct regular inspections of facilities to ensure adherence to cleaning standards and identify areas needing attention.
• Train new staff members on cleaning procedures, safety protocols, and the proper use of equipment and supplies.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and timely replenishment.
• Address and resolve any cleaning-related issues or complaints promptly.
• Ensure compliance with all health, safety, and environmental regulations.
• Collaborate with facility management and other departments to meet operational needs.
• Maintain accurate records of staff performance, work completed, and supply usage.
• Motivate and lead the cleaning team to achieve high standards of performance and job satisfaction.

• Proven experience in janitorial services, facility cleaning, or environmental services management.
• Previous supervisory or team leadership experience is essential.
• Knowledge of cleaning chemicals, equipment, and best practices for sanitation.
• Understanding of health and safety regulations (e.g., COSHH).
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a hybrid environment, balancing remote duties with on-site presence.
• Problem-solving aptitude and a proactive approach to challenges.
• Basic computer proficiency for record-keeping and scheduling.
• A commitment to maintaining a clean, safe, and welcoming environment.

As a Guest Services Coordinator at Royal Scotsman, A Belmond Train, you are part of a team that coordinates all aspects of guest services operations. In this role, you will be responsible for guaranteeing top-quality service and guest satisfaction. Working closely with the Operations Manager, this is an exciting opportunity for a dynamic individual with a passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining standards. If you’re looking to develop your skills and be part of a legacy of luxury, this is your moment.

Primary Responsibilities Include:

• Facilitating guests’ communication and ensuring their requests are handled appropriately.
• Ensuring guests’ profiling is accurate and up to date.
• Supporting and assisting with guests’ reservations.
• Coordinating any transport requests for guests and facilitating check-in and departure processes.
• Providing administrative support for the operation of the Royal Scotsman.

Requirements

What You Bring:

• Previous experience in a similar role, preferably within the luxury hospitality industry.
• Relevant qualifications in hospitality management, tourism or business studies.
• Demonstrated ability to be innovative and creative.
• Exceptional communication, organisational and administrative skills.
• Working knowledge of MS Office.

Benefits

What We Offer:

At Royal Scotsman, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive salaries and health insurance plans
• Complimentary and preferred rate experiences at our iconic destinations
• Wellness programmes

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

This is your moment. Apply today!

About Us

Royal Scotsman, a Belmond Train, Scotland, rekindles the romance of travel on Highland escapes for up to 40 passengers. Interiors marry Edwardian elegance with country-house comfort. Guests dine on succulent Scottish fare, admire breathtaking scenery from the Observation Car and unwind in the onboard Dior Spa. Two- to seven-night itineraries, departing from Edinburgh, feature private visits to castles and distilleries.

With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family

Royal Scotsman is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

As a Guest Services Coordinator at Royal Scotsman, A Belmond Train, you are part of a team that coordinates all aspects of guest services operations. In this role, you will be responsible for guaranteeing top-quality service and guest satisfaction. Working closely with the Guest Services Manager, this is an exciting opportunity for a dynamic individual with a passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining standards. If you’re looking to develop your skills and be part of a legacy of luxury, this is your moment.

Primary Responsibilities Include:

• Facilitating guests’ communication and ensuring their requests are handled appropriately.
• Ensuring guests’ profiling is accurate and up to date.
• Supporting and assisting with guests’ reservations.
• Coordinating any transport requests for guests and facilitating check-in and departure processes.
• Providing administrative support for the operation of the Royal Scotsman.

Requirements

What You Bring:

• Previous experience in a similar role, preferably within the luxury hospitality industry.
• Relevant qualifications in hospitality management, tourism or business studies.
• Demonstrated ability to be innovative and creative.
• Exceptional communication, organisational and administrative skills.
• Working knowledge of MS Office.

Benefits

What We Offer:

At Royal Scotsman, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive salaries and health insurance plans
• Complimentary and preferred rate experiences at our iconic destinations
• Wellness programmes

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

This is your moment. Apply today!

About Us

Royal Scotsman, a Belmond Train, Scotland, rekindles the romance of travel on Highland escapes for up to 40 passengers. Interiors marry Edwardian elegance with country-house comfort. Guests dine on succulent Scottish fare, admire breathtaking scenery from the Observation Car and unwind in the onboard Dior Spa. Two- to seven-night itineraries, departing from Edinburgh, feature private visits to castles and distilleries.

With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family

Royal Scotsman is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.