2,656 Services jobs in the United Kingdom
Customer Services Manager - Financial Services
Posted 9 days ago
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Job Description
Customer Services Manager - Financial Services
Farnham
45,000 DOE
Do you excel at leading high-performing customer service teams in a fast-paced financial environment? Are you ready to step into a strategic leadership role where operational excellence meets commercial growth?
We're seeking a Customer Services or Sales Manager to head a dynamic client support function within a leading financial services organisation. This is an opportunity to shape a customer-first culture, drive measurable results, and lead a team that consistently delivers exceptional service to individual and business clients.
What You'll Do
- Lead and Inspire: Manage a motivated customer service team, setting clear KPIs and coaching for high performance.
- Drive Commercial Success: Own departmental targets around customer satisfaction, retention, upsell opportunities, and revenue growth.
- Enhance Processes: Streamline operations to improve response times, increase client conversions to premium services, and reduce resolution times.
- Collaborate Across Teams: Work closely with sales, compliance, and operations to ensure seamless customer journeys and service-led growth.
- Strategic Impact: Provide insight and data to senior leadership, supporting board-level decision making.
- Champion Compliance: Ensure all processes meet regulatory requirements and industry standards.
What You'll Bring
- Experience: At least 2 years in a client-facing, team-management role within financial services or a similar regulated industry.
- Leadership: Strong people-management skills with a track record of motivating teams to meet ambitious targets.
- Commercial Mindset: Comfort with KPIs, upsell metrics, and customer retention strategies.
- Communication: Excellent stakeholder management and problem-solving abilities.
- Organisation: Outstanding time-management skills and a passion for continuous improvement.
Desirable
- Experience managing cross-functional projects.
- Professional qualifications in customer service, finance, or management.
Benefits
- 25 days' holiday plus bank holidays
- Company pension plan
- Healthcare cash plan
- Professional development and study support
- Perks platform and cycle-to-work scheme
Services Administrator
Posted 1 day ago
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Job Description
Your new company
This well-established public services organisation provides vital emotional and practical support to families affected by childhood illness across the island of Ireland. With a strong reputation for compassionate care and community engagement, they are seeking a dedicated and organised Services Administrator to join their team and help deliver impactful services to families in need.Your new role
As Services Administrator, you will play a key role in supporting the delivery of family services. You'll be responsible for processing new referrals through an online system, liaising with external agencies to ensure accurate data collection, and acting as a central point of contact for service-related enquiries. You'll maintain and update the internal database, support new staff with system onboarding, and assist the wider team in planning and coordinating events and group activities.Your responsibilities will also include managing ticket allocations for events, organising annual family celebrations, and providing administrative support to the Services Manager and team. In their absence, you'll offer guidance to volunteers and ensure continuity of service delivery. You'll also be expected to uphold organisational policies and contribute to special projects that align with the charity's mission.What you'll need to succeed
- Minimum of 2 years' paid experience in an administrative environment
- Minimum of 5 GCSEs including English and Maths (C or above)
- Proficient IT skills - to include MS Office products and Database knowledge
- Communication: ability to effectively communicate both verbally and in writing
- Efficiency and effectiveness: manage and prioritise multiple pieces of work, operate under pressure to deliver good results when faced with challenges.
- Confidentiality: ability to respect all Service Users' confidential information.
- Teamwork: can motivate, coordinate and liaise with colleagues through excellent team-player skills. Adaptability: is able to work in different environments with a wide range of people and profiles.
- Empathy: can relate to Service Users while recognising appropriate boundaries.
- Flexibility: Can be available and is willing to work evenings and weekends, as required.
- Drive: committed to producing the very best outputs with an ability to persist in pursuing goals despite obstacles
- Ability to travel as required
- Driving licence or alternative means of flexible transport
Desirable
- Issues relating to children, young people and families dealing with cancer.
- Experience of working in the voluntary or community sector in an administration role
What you'll get in return
- Permanent Opportunity
- 22,569.00- 24,043.00
- Belfast-based
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Customer Services
Posted 4 days ago
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Job Description
Our client is looking for a Customer Service Coordinator who can be an asset to the existing team. This role incorporates a large amount of paperwork, emails, processing of orders, stock checking and more.
Operating out of offices near to Watford our client is looking for a self motivated, personable individual who is happy taking ownership of accounts, from order to dispatch to invoice. You will also be comfortable liaising with the warehouse and doing some very basic repairs (full training given).
You will need am intermediate level of Microsoft Excel including formulas, be comfortable dealing with client enquiries, queries, either by phone or email. Be IT literate learning their inhouse CRM system. You will need to be able to multi task as there is always something to do!
In return the company offer a salary of 26000 - 28000pa with free parking on site. Product discounts are offered too!
Working Monday to Friday on a 37.5 hours week.
Resident Services
Posted 9 days ago
Job Viewed
Job Description
26,000
Derby
A leading real estate company, is seeking a Property Administrator to join our dynamic team in Derby. As a Property Admin, you'll be the heart of our front-of-house operations, ensuring our residents receive exceptional service and our building is maintained to the highest standard. This is a permanent role with a competitive salary and benefits package.
Property Administrator
- Be the face of the business delivering exceptional customer service and building strong relationships with our residents.
- Contribute to the efficient management and maintenance of our property, working closely with cross-functional teams to create a seamless experience.
- Embrace new challenges and opportunities, showcasing your creativity and problem-solving skills to support in delivering exceptional outcomes for our residents and communities.
- Deliver the customer service strategy and standards, increasing resident satisfaction with service delivery.
- Carry out a wide range of front-line services, including meet and greet, reception, parcel handling, inspections, and lettings viewings, ensuring an excellent service to residents and other customers.
- Contribute to the delivery of high-quality services, including front and back-of-house functions, amenity space management, voids and unit management, tenancy, and income management.
- Encourage and support resident engagement, promoting the business and building good relationships with external partners.
- Demonstrate a strong understanding of health and safety requirements on-site and the ability to implement them when necessary.
- Previous experience working in organizations providing market rental properties, travel and tourism, or hospitality is essential.
- Strong written and verbal English skills, with the ability to communicate effectively with residents and colleagues.
- Qualifications in property or customer service would be advantageous, along with a proven track record of working towards and achieving targets.
Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Resident Services
Posted 9 days ago
Job Viewed
Job Description
25,500
Leeds
A leading real estate company, is seeking a Property Administrator to join our dynamic team in Leeds. As a Property Admin, you'll be the heart of our front-of-house operations, ensuring our residents receive exceptional service and our building is maintained to the highest standard. This is a permanent role with a competitive salary and benefits package.
Property Administrator
- Be the face of the business delivering exceptional customer service and building strong relationships with our residents.
- Contribute to the efficient management and maintenance of our property, working closely with cross-functional teams to create a seamless experience.
- Embrace new challenges and opportunities, showcasing your creativity and problem-solving skills to support in delivering exceptional outcomes for our residents and communities.
- Deliver the customer service strategy and standards, increasing resident satisfaction with service delivery.
- Carry out a wide range of front-line services, including meet and greet, reception, parcel handling, inspections, and lettings viewings, ensuring an excellent service to residents and other customers.
- Contribute to the delivery of high-quality services, including front and back-of-house functions, amenity space management, voids and unit management, tenancy, and income management.
- Encourage and support resident engagement, promoting the business and building good relationships with external partners.
- Demonstrate a strong understanding of health and safety requirements on-site and the ability to implement them when necessary.
- Previous experience working in organizations providing market rental properties, travel and tourism, or hospitality is essential.
- Strong written and verbal English skills, with the ability to communicate effectively with residents and colleagues.
- Qualifications in property or customer service would be advantageous, along with a proven track record of working towards and achieving targets.
Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Services Assistant
Posted 1 day ago
Job Viewed
Job Description
We truly value our colleagues and provide market-leading benefits and training to reflect that: Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day Free food and hot drinks - provided for Colleagues in all our stores Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave Pension – we’ll match between 4-7.5% of your pension contributions Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.
Eligibility: You must be above the school-leaver age in your country If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age. You must have Right to Work eligibility in the UK An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Services Assistant
Posted 1 day ago
Job Viewed
Job Description
We truly value our colleagues and provide market-leading benefits and training to reflect that: Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day Free food and hot drinks - provided for Colleagues in all our stores Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave Pension – we’ll match between 4-7.5% of your pension contributions Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.
Eligibility: You must be above the school-leaver age in your country If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age. You must have Right to Work eligibility in the UK An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Services Assistant
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Services Assistant
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Services Assistant
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