2488 Services jobs in Wolverhampton

Customer Services Advisor
Burton On Trent - Hybrid Working + Flexible Hours

24'000 rising to 25'000 after 6-month probation period

35 hours per week, 7 hours per day, Working hours between 7.30am - 6.00pm

25 days holiday plus extra day for your birthday and 8 bank holidays,

free parking, health care plan and much more!

This is an exciting chance to become part of a highly respected business, where you'll work within a close-knit and welcoming team. As a key member of the customer service department, you'll play an essential role in the day-to-day operations, whether it's answering customer enquiries or resolving issues, your efforts will directly contribute to a dynamic, customer-centric environment. This company thrives on collaboration and is committed to delivering outstanding service to its members.

This could be your next career move?

• Delivering exceptional customer service through email correspondence.
• Handling customer calls and email enquiries, resolving issues efficiently in line with SLA's
• Taking ownership of individual enquiries and requests using a ticketing system.
• Taking ownership of individual tickets and ensure timely resolutions
• Collaborating with a small team to manage a high volume of email communications

You will have the opportunity to use your following competencies in this role:

Process-driven - You enjoy working methodically and efficiently, following clear systems and procedures.
Detail-oriented - You spot errors easily, write clearly, and take pride in delivering accurate, high-quality work.
Resilient - You're calm under pressure and able to handle challenging customer emails with professionalism.
Kind and collaborative - You're a team player who contributes positively to the office environment.

Is this you?

Ideally, you'll have previous experience in a customer service or administrative based role, particularly one involving written communication. You'll be confident using Word, Excel, and CRM systems, and have excellent grammar and writing skills.

Why work for this company?

• Supportive Team Culture - Join a friendly and focused team that values kindness, collaboration, and getting the job done.
• Stable and Rewarding Role - Enjoy a consistent workload, structured training, and the chance to make a real difference to customers.
• Flexible Working - Benefit from hybrid working and flexible hours to suit your lifestyle.

If you have what it takes and want to work for an excellent employer with a longstanding team, please apply online today or email your CV directly to (url removed) Alternatively you can contact us on (phone number removed) to discuss over the phone. Office Angels is here to support your job search from that initial call through to interview advice, starting a new role and beyond.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

• coordinate and manage all Building services operations on multiple contracts

• Review service performance identifying areas where improvement is required and developing action plans.
• Provide escalation point for resolution of service performance.

• Identifying, Pricing and Quoting small works
• Assistance in mobilisation of new contracts.
• Compliance management
• Management of maintenance engineers and helpdesk liaison
• Client site visits and relationship development
• Support planning and implementation of the budget and revised forecasts

• Experience in Performance and Job Management systems and their application to the Building Services/FM industry
• Intermediate IT skills
• Strong customer services skills and experience
• Service oriented attitude combined with innovative thinking
• Background in Building Services and Hard FM
• An able negotiator with an ability to deal equally with junior and senior staff alike, to be firm in ensuring protocols are adhered to.
• Self motivated, resourceful, able to work as part of a team.

Your new company
We're recruiting on behalf of a well-established and forward-thinking construction business with a strong reputation for delivering high-quality projects across the UK. With a focus on innovation, collaboration, and long-term growth, this company is recognised as one of the most successful contractors in the industry, offering exciting career opportunities and a supportive working environment.
Your new role
As a
Building Services Manager operating across the East and West Midlands, you'll take ownership of the mechanical and electrical (M&E) elements of major construction projects. You'll be responsible for managing subcontractors through design development, installation, and commissioning phases, ensuring all works are fully coordinated and delivered in line with programme requirements.You'll champion best practices in safety, quality, and client satisfaction, and play a key role in achieving successful project outcomes. This role involves close collaboration with internal teams and external partners to ensure seamless integration of building services throughout the construction lifecycle.What you'll need to succeed

• A degree or professional qualification in mechanical or electrical engineering
• Experience working with Tier 1 contractors, ideally with exposure to pre-construction activities
• Strong technical understanding of M&E systems and procedures
• Ability to develop and manage design, installation, and commissioning programmes
• Excellent organisational and communication skills
• A full UK driving licence

What you'll get in return

• A competitive salary
• Private healthcare cover
• Matched pension contributions up to 6%
• 26 days annual leave plus bank holidays, rising to 30 days with service
• Enhanced family leave and life assurance
• Recognition for professional qualifications (up to 1,000)
• Access to mental wellbeing support and employee assistance programs
• Discounts through a dedicated employee portal
• Long service awards, incentive schemes, and mor

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We are looking to recruit a Library Services Assistant to work at a Library in Birmingham.

You must have previous library experience and be very customer focused with excellentcommunication skills, both written and verbal.

The role will see you assisting users with all information enquiries, which will include assistance with the Online Public Access Catalogue (OPAC), helping them to find books and assisting users with the use of copiers and printers and restocking paper trays when needed.
You will also be required to gather and record basic statistics, uphold information services policies and procedures, as well as dealing with any other duties that may arise.

You will be required to patrol the library on a regular basis, so must be capable of climbing stairs and moving around very regularly during the shift.

You will be required to be proactive and manage all tasks in an efficient and timely manner.
It is important that you have the ability to respond to users in a calm and understanding manner at all times and to ensure their needs are understood and acted upon.

You must be a team player, self-motivated and respond to enquiries in a timely and effective manner.
This will be a fixed term contract during term times, following a rota pattern over 7 days.
The shifts are all overnight up to a maximum of 12hours per shift.
A uniform will be provided. Please quote the reference Bir/01 when applying for this position

• Lead and manage the customer service team to ensure efficient and effective service delivery.
li>Develop and implement customer service policies and procedures to enhance customer satisfaction.
• Monitor and evaluate service delivery processes to identify areas for improvement.
• Coordinate with other departments to ensure seamless service delivery and resolve any customer issues promptly.
• Prepare and present reports on customer service performance to senior management.
• Ensure compliance with relevant regulations and standards in customer service operations.

• Ability to take the initiative and work to demanding deadlines in a changing environment.
• Excellent organisational, communication, and planning skills.
• Hands-on computer awareness, including development and implementation of systems.
• Proven ability to lead and motivate staff in a multi-functional environment.
• Sound experience of managing a team working directly with the public.

Your new company
We're recruiting on behalf of a well-established and forward-thinking construction business with a strong reputation for delivering high-quality projects across the UK. With a focus on innovation, collaboration, and long-term growth, this company is recognised as one of the most successful contractors in the industry, offering exciting career opportunities and a supportive working environment.
Your new role
As a
Building Services Manager operating across the East and West Midlands, you'll take ownership of the mechanical and electrical (M&E) elements of major construction projects. You'll be responsible for managing subcontractors through design development, installation, and commissioning phases, ensuring all works are fully coordinated and delivered in line with programme requirements.You'll champion best practices in safety, quality, and client satisfaction, and play a key role in achieving successful project outcomes. This role involves close collaboration with internal teams and external partners to ensure seamless integration of building services throughout the construction lifecycle.What you'll need to succeed

• A degree or professional qualification in mechanical or electrical engineering
• Experience working with Tier 1 contractors, ideally with exposure to pre-construction activities
• Strong technical understanding of M&E systems and procedures
• Ability to develop and manage design, installation, and commissioning programmes
• Excellent organisational and communication skills
• A full UK driving licence

What you'll get in return

• A competitive salary
• Private healthcare cover
• Matched pension contributions up to 6%
• 26 days annual leave plus bank holidays, rising to 30 days with service
• Enhanced family leave and life assurance
• Recognition for professional qualifications (up to 1,000)
• Access to mental wellbeing support and employee assistance programs
• Discounts through a dedicated employee portal
• Long service awards, incentive schemes, and mor

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We are March……… the UKs leading provider of critical engineering services. Our expertise as a multi-disciplinary engineering partner across infrastructure, process and digital services has led to long term partnerships with leading organisations in everything from food and drink and utilities to high-security industries such as defence, aerospace and nuclear.

As a key member of the March team, you will contribute toward the smooth running of the estimating commercial procedures within March FM business. Your main functions will be to ensure that FM tenders are estimated in line with the tender requirements and commercial sign off process is applied to all tender submissions to financially protect March FM business

Key Responsibilities

• Ensure Technical Tenders are estimated in line with the tender requirements.
li>Regulate to make sure that the commercial sign off process is applied to all tender submissions
• Prepare a bottom-up pricing utilising SFG20 or customer specific PPM and reactive requirements.
• Consult with sub-contractors to establish a price for specialist works.
• Work with Operations Directors to identify areas where cost can be reduced whilst maintaining service standards and hitting SLA’s and KPI’s

Skills and Experience

• Proven track record as an Estimator, ideally within a Hard Services background, working across different market sectors
• Experience working with various FM estimating models and have an exceptional knowledge of Microsoft excel and the ability to manage large volumes of data.
• Working knowledge of SFG20 estimating system and codes.
• Knowledge of Microsoft Power Bi – Desirable
< i>Ability to create / build estimating models in Microsoft excel - Desirable
• Knowledge of SQL databases would be beneficial – Desirable
< i>Strong attention to detail, with the ability to analysis large volumes of data.
• Ability to convert data and has strong communication skills to present information to Senior Management Team and other Stakeholders within the business
• Have experience working across a variety of FM estimating models.

What we offer

• Company pension contribution, Life Assurance, Cash Plan, 25 days annual leave plus bank holidays.
• Fully supported apprenticeship, NVQ Level 3 Business Administration, progressing to formal HR qualifications.
• This role offers a great opportunity to learn and grow within a professional HR team, providing valuable experience in the HR function.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are looking to recruit a Library Services Assistant to work at a Library in Birmingham.

You must have previous library experience and be very customer focused with excellentcommunication skills, both written and verbal.

The role will see you assisting users with all information enquiries, which will include assistance with the Online Public Access Catalogue (OPAC), helping them to find books and assisting users with the use of copiers and printers and restocking paper trays when needed.
You will also be required to gather and record basic statistics, uphold information services policies and procedures, as well as dealing with any other duties that may arise.

You will be required to patrol the library on a regular basis, so must be capable of climbing stairs and moving around very regularly during the shift.

You will be required to be proactive and manage all tasks in an efficient and timely manner.
It is important that you have the ability to respond to users in a calm and understanding manner at all times and to ensure their needs are understood and acted upon.

You must be a team player, self-motivated and respond to enquiries in a timely and effective manner.
This will be a fixed term contract during term times, following a rota pattern over 7 days.
The shifts are all overnight up to a maximum of 12hours per shift.
A uniform will be provided. Please quote the reference Bir/01 when applying for this position

Consilium Recruit are working with a leading manufacturer of advanced complex machinery who have a new vacancy for a Field Service Engineer to join the team. Candidates will be responsible for the installation, maintenance and servicing of machines and equipment at customer sites.

Suitable for: Service Engineer, Service Technician, Maintenance Engineer, Maintenance Technician, Maintenance Electrician.

The Role

Key responsibilities of the role will include:

• Installation, maintenance and fault rectification of machinery at customer sites.
• Diagnose electrical and mechanical problems.
• Produce reports on any issues.
• Identify and assist in sales opportunities such as new contracts, contract renewals and spare parts sales.
• Provide field training as required.
• Provide factory-based support when not with customers.
• Ensure compliance with Health and Safety including risk assessments.
• Support and guide customers on the equipment to ensure get maximum use.

The Person

The Field Service Engineer must possess a driving licence and be comfortable to travel to customer sites.

With previous experience in commissioning, maintenance, and installation of machinery you will have a recognised engineering qualification and will possess a positive and supportive approach to customer engagement.

To apply for the Field Service Engineer position, please send a CV to Matthew Fielding.