281 Shared Services jobs in the United Kingdom

Are you a skilled HR professional with a passion for driving excellence and efficiency? Do you thrive in dynamic environments and enjoy leading teams to success? If so, our client is looking for you to join their team as an HR Shared Services Manager !

As the HR Shared Services Manager  in London, England , you will be responsible for building and managing a high-performance HR shared services team to deliver efficient, high-quality HR services across the organization. This role ensures the seamless execution of HR SOPs and processes, the implementation of best practices, and the continuous improvement of service delivery within established SLAs. You will drive ongoing improvements through standardizing, automating, and consolidating processes in support of HR strategy goals. Identify problem areas in service delivery processes, troubleshoot issues, and recommend solutions. Drive operational performance and service excellence within the HR Shared Service team ensuring workload is distributed effectively and monitoring the performance of the team against defined performance/quality standards.

Your key job  responsibilities as the HR Shared Services Manager  in London, England  will include:

Build and develop a strong, multiskilled HR team that is highly motivated and engaged.Coach and develop colleagues to maximize their potential.Provide overall governance on the full range of employee services within Shared Services.Effectively manage change, ensuring teams are always change-ready.Adopt best practices by learning from other organizations, industry developments, and emerging ideas in shared services.Develop and manage KPIs and KRIs, ensuring services meet these indicators.Design efficient processes that support people practices.Communicate the ongoing vision of service development and delivery against agreed outcomes such as SLAs, KPIs, and KRIs.Establish and manage SLA’s for business requests.Oversee the effective delivery of HR services according to established SOPs and SLAs.Ensure quality assurance on all HR processes, ensuring efficient and timely execution, and accurate data management.Develop and implement standardized HR processes and procedures to enhance consistency and efficiency.Identify opportunities for process improvements and drive initiatives to optimize HR operations.Stay updated on industry best practices and integrate them into the shared services model.Serve as the primary point of contact for escalated HR issues and ensure prompt resolution.Build and maintain strong relationships with internal stakeholders and external partners.Conduct regular feedback sessions to understand and address business needs.Define, design, and create appropriate MI (Management Information) in conjunction with relevant stakeholders.Prepare and submit HR reports, data analytics, metrics, and dashboards to the CPO.Support internal and external audits by providing necessary documentation and information.Ensure compliance with all relevant global employment laws, regulations, and company policies.Stay abreast of the external HR Tech landscape and work with vendors, IT, and other stakeholders to ensure the technology used is fit for purpose.Provide training on all HRIS modules to the global HR team.Ensure data integrity and security within HR systems.Lead the implementation of new HR technologies and system upgrades.Budget and Resource ManagementManage the HR shared services budget, ensuring efficient use of resources.Monitor and control costs associated with HR operations and identify opportunities for cost savings.Requirements

Requirements for this HR Shared Services Manager  job  in London, England :

Bachelor’s degree in Human Resources, Business Administration, or a related field.CIPD qualification is highly desirable.Minimum of 5 years of experience in HR, with at least 2 years in a management or supervisory role.Experience in a shared services environment is preferred.Proven track record of implementing process improvements and managing HR projects.Forward-thinking, anticipating future HR trends and challenges.Understanding the broader business context and aligning HR services to organizational goals.Process-oriented with a focus on streamlining and standardizing processes.Proficient in using HR technologies and systems to improve service delivery.Customer-centric approach, prioritizing internal customer needs and expectations.In-depth knowledge of HR processes and best practices.Decisiveness with a resourceful approach to overcoming challenges.Strong leadership skills with proven experience in managing HR teams.Collaborative, diplomatic, and influential with excellent verbal and written communication skills.Strong organizational skills with a proactive approach to identifying and solving problems.

Join our client and lead their HR business partnering efforts to new heights. Apply today to become a key player in shaping the future of their organization!

Head of Financial Shared Services
Manchester (Hybrid)
130,000 - 140,000 + Generous Bonus

This is an exceptional opportunity to lead a significant Financial Shared Services operation for a high growth market leading listed employer of choice. The Head of Financial Shared Services will play a pivotal financial leadership role tasked with ensuring the business is in good shape to support the next phase of expansion.

We are interest in speaking with those that meet the following criteria:
* Significant previous experience of leading a large financial shared service centre (FSSC).
* An established leader with a demonstrable track record of building and developing large high performing teams with an emphasis of building a progressive and supportive working environment.
* Broad financial and systems knowledge across AP, AR, Financial Control, Reporting, Customer investment, Fixed Assets and Capex.
* Significant experience of a large ERP system ideally SAP or Oracle.
* Previous experience of change management / finance transformation is highly desirable.
* Experience within a financial controls environment and end to end process improvement within a financial shared services environment.
* Ideally you will be a Qualified Accountant (ACA, ACCA or CIMA).
* The ability and want to take both a high-level view whilst also maintaining and understanding the detail.

Role Overview:
* Lead the people agenda, coaching and developing direct reports to build an internal talent pool for succession always championing the company's behaviours and values.
* Create and deliver clear objectives and strategy for the FSSC ensuring adequate resources and skills to achieve targets and meet SLA's.
* Deliver and manage an Accounts Receivable, Accounts Payable, Record to Report and Payroll service to the business, which is efficient, cost effective, meets stakeholder requirements, and satisfies regulatory requirements.
* Ensure all owned business processes have fully operating controls which are evidenced and meet the Group standards.
* Continually assess and refine SLAs with key stakeholders and report against these, implementing improvements plans as necessary.
* Monitor KPIs with regular reporting and benchmarking.
* Maintain strong relationships with the wider finance, IT and commercial communities.
* Lead the FSSC finance transformation.
* Effectively manage and monitor the flow of work across the FSSC areas, re-planning and prioritising resources as necessary.
* Adapt model and processes to future shape as the Group grows both organically and inorganically.
* Ensure that appropriate risk management plans are in place across all department of FSSC.

AGY - Vitae Financial Recruitment
We Exist To Be Different - Membership NOT Registration

Head of Financial Shared Services
Manchester (Hybrid)
130,000 - 140,000 + Generous Bonus

This is an exceptional opportunity to lead a significant Financial Shared Services operation for a high growth market leading listed employer of choice. The Head of Financial Shared Services will play a pivotal financial leadership role tasked with ensuring the business is in good shape to support the next phase of expansion.

We are interest in speaking with those that meet the following criteria:
* Significant previous experience of leading a large financial shared service centre (FSSC).
* An established leader with a demonstrable track record of building and developing large high performing teams with an emphasis of building a progressive and supportive working environment.
* Broad financial and systems knowledge across AP, AR, Financial Control, Reporting, Customer investment, Fixed Assets and Capex.
* Significant experience of a large ERP system ideally SAP or Oracle.
* Previous experience of change management / finance transformation is highly desirable.
* Experience within a financial controls environment and end to end process improvement within a financial shared services environment.
* Ideally you will be a Qualified Accountant (ACA, ACCA or CIMA).
* The ability and want to take both a high-level view whilst also maintaining and understanding the detail.

Role Overview:
* Lead the people agenda, coaching and developing direct reports to build an internal talent pool for succession always championing the company's behaviours and values.
* Create and deliver clear objectives and strategy for the FSSC ensuring adequate resources and skills to achieve targets and meet SLA's.
* Deliver and manage an Accounts Receivable, Accounts Payable, Record to Report and Payroll service to the business, which is efficient, cost effective, meets stakeholder requirements, and satisfies regulatory requirements.
* Ensure all owned business processes have fully operating controls which are evidenced and meet the Group standards.
* Continually assess and refine SLAs with key stakeholders and report against these, implementing improvements plans as necessary.
* Monitor KPIs with regular reporting and benchmarking.
* Maintain strong relationships with the wider finance, IT and commercial communities.
* Lead the FSSC finance transformation.
* Effectively manage and monitor the flow of work across the FSSC areas, re-planning and prioritising resources as necessary.
* Adapt model and processes to future shape as the Group grows both organically and inorganically.
* Ensure that appropriate risk management plans are in place across all department of FSSC.

AGY - Vitae Financial Recruitment
We Exist To Be Different - Membership NOT Registration

**Manager, HR Shared Services EMEA**
We are seeking a candidate with excellent leadership qualities to join our regional team as Manager, HR Shared Services EMEA. In this role you will provide leadership to managers and professional employees while being accountable for the performance and results of multiple-related teams across the organization within the region. This role will focus on developing departmental plans, setting priorities, and allocating resources to align with business objectives and annual plans. The ideal candidate should bring experience in managing multiple related teams, identifying and solving complex operational and organizational problems, and delivering high-quality HR services while ensuring compliance with company policies and legal requirements.
**RESPONSIBILITIES:**
+ Provide leadership to managers and professional employees across multiple HR Shared Services teams and foster a positive and collaborative environment. Be accountable for the performance and results of multiple related teams, providing coaching, training, and development opportunities. Evaluate current HR team capabilities and identify skill gaps, develop succession plans and upskilling initiatives aligned with business goals.
+ Develop departmental plans, including business, production and organizational priorities that align with corporate objectives. Set departmental priorities and allocate resources to align with business objectives and annual plan, ensuring decisions are guided by resource availability and organizational objectives.
+ Oversee the delivery of HR services to employees across multiple teams, including but not limited to onboarding, employee records management, benefits administration, payroll support, and employee inquiries through case management, chats & voice support, ensuring KPIs and SLAs are met across all teams.
+ Implement tiered HR support models by defining clear roles and responsibilities for Tier 1 and Tier 2 teams, ensuring seamless escalation paths and service-level agreements (SLAs) across all service delivery channels.
+ Identify and solve complex, operational and organizational problems leveraging the appropriate resources within or outside the department. Conduct comprehensive reviews of current HR operations across EMEA, identifying inefficiencies and proposing scalable, tiered support models (Tier 1: transactional; Tier 2: strategic) while ensuring alignment across global operations team. Continuously review and improve HR service delivery processes for efficiency and effectiveness, streamline processes to increase productivity across multiple teams.
+ Work closely with HRIS (Human Resources Information System) teams to ensure system functionality aligns with service needs across the region. Participate in UATs and successful implementations of systems as needed. Leverage HR technology and tools to support service delivery, track performance metrics, and identify opportunities for improvement across multiple teams. Drive process improvement and automation by identifying manual HR processes for automation and leveraging AI tools and HR tech platforms to streamline workflows.
+ Ensure HR shared services across multiple teams adhere to legal, regulatory, and company compliance standards including regional requirements. Implement regional HR governance by working with broader HR team to standardize policies and procedures across OpCos, ensuring compliance with local labor laws and GDPR. Implement actions to improve performance across teams and ensure confidentiality of information, documentation and assigned records.
+ Work closely with other HR teams (e.g., talent acquisition, total rewards, employee relations) to ensure seamless delivery of services across multiple teams. Partner with business leaders to identify HR needs and customize solutions as necessary. Build strategic relationships with OpCos by establishing regular touchpoints with HR leads in each OpCo and aligning local HR practices with regional strategy while respecting cultural nuances. Persuade managers and leaders to take action and negotiate with external partners/vendors/customers as needed.
+ Act as the point of contact for all regional escalations across multiple teams, research to identify and resolve causes for issues on complex queries and tasks. Support in developing documentation on processes with control mechanisms to eliminate errors across all teams.
+ Act as a point of contact for HR stakeholders in various countries, ensuring clear communication and alignment across the region while managing multiple related teams and their interactions with stakeholders.
+ Lead stakeholder engagement and governance forums by scheduling governance meetings with senior stakeholders and presenting data-driven updates and strategic recommendations to ensure alignment with business objectives.
+ Apply knowledge of key business drivers and factors that maximize performance for area of responsibility. Impact department results by supporting and funding of projects, products, services and/or technologies guided by organizational functional business plans. Benchmark against best-in-class HR ops models by incorporating practices such as localized compliance expertise, cross-functional collaboration, and proactive risk management, while reviewing resourcing, scope, budgets, SLAs, and KPIs.
**YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU HAVE:**
+ Ability to manage multiple related teams and provide leadership to managers and professional employees, navigating cultural differences across EMEA
+ Comprehensive understanding of HR processes, policies, and best practices within own discipline and knowledge of others, with ability to apply this knowledge across multiple teams
+ Experience with HR technology (HRIS, payroll systems, etc.) and systems implementation across multiple teams and regions
+ Strong communication, problem-solving, and interpersonal skills with ability to persuade managers and leaders to take action and negotiate with external stakeholders
+ Ability to manage multiple priorities in a fast-paced environment while being accountable for results of multiple related teams
+ High attention to detail and strong organizational skills with ability to set departmental priorities and allocate resources effectively
+ Knowledge of local labor laws and HR compliance regulations for EMEA countries, with ability to ensure compliance across multiple teams
+ Knowledge of key business drivers and factors that maximize performance, with ability to identify and solve complex operational and organizational problems
+ HR certifications (e.g., SHRM-CP, PHR, or equivalent) preferred
**Qualifications:**
+ Bachelor's degree in Human Resources, Business Administration, or a related field (required)
+ At least 10+ years of experience in HR Shared Services, HR operations, or a similar role, with proven track record in leadership of multiple teams and accountability for multiple teams' results
+ Experience in matrixed, international environments with ability to manage multiple related teams
+ Experience in developing departmental plans and allocating resources to align with business objectives
+ German and French language skills are a strong asset
**Ralliant Overview**
Every day, engineers transform scientific potential into real-world impact, reshaping how we live and work. At this pivotal moment in technology, Fortive is creating a focused, standalone company poised to capitalize on powerful long-term trends with mission critical technologies advancing an electrified and digital future. Our team of scientists, engineers, and technologists is joining forces to pioneer solutions that will shape the future of industry.
Introducing Ralliant Corporation, a global technology company uniting trusted brands solving tough challenges to speed breakthroughs at leading companies, research institutions, and governments, across the semiconductor/communications/diversified electronics, industrial manufacturing, utilities, and aero, defense, and space industries.
**Ralliant is fueled by a global team of changemakers, committed to continuous improvement and a strong culture rooted in disciplined execution. For more information please visit:** ** Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
**Bonus or Equity**
This position is also eligible for bonus as part of the total compensation package.