3,344 Support Services jobs in the United Kingdom

Support Services Assistant needed!

* Salary: £14.13 per hour
* Location: Bevereley Council Depot, HU17
* Hours: Monday - Friday 9am - 5pm

Till December 2025

Overall Purpose: To undertake general administrative functions

Principal Accountabilities
Use of IT systems, including office and specific packages - word processing, data input and processing using spreadsheets, databases and bespoke IT packages.
Filing, record keeping, dealing with post, scanning and processing work using document management systems.
Dealing with deliveries of goods and services, stationery and stock control, invoice and payment processing, payroll processing, billing and recharging, and use of procurement and financial systems (manual and IT).
Telephone answering, dealing with correspondence, responding to customer enquiries and requests.
Reception duties.
Cheque handling, e-payments, banking income and reconciliation duties.
To support the wider team including the Streetscene Hub in meeting team objectives.

Essential Criteria

* Able to use English confidently to fulfil all spoken and written aspects of the role.
* Able to use basic mathematics if required in the role
* Able to demonstrate competent use of IT (eg Microsoft Word, Excel, Powerpoint, Internet & Email)
* Understands how to provide good customer care
* Maintains confidentiality at all times, in compliance with Data Protection requirements.
* Can work on own initiative and also as part of a team
* Can manage own time and workload effectively and meet deadlines
* Pays attention to detail and produces accurate work
* Builds trust and positive relationships
* Is honest, trustworthy and professional
* Able and willing to undertake relevant training

Apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Office-Based, £30,000 - £1,000 DoE+ Excellent Benefits

Are you highly organised, proactive, and looking to build your career in legal support? Would you thrive in a fast-paced, prestigious legal environment where attention to detail and teamwork are key?

A prestigious barristers' chambers in central London is looking for a Legal Support Services Assistant to join their busy operations team. Working alongside two colleagues, you'll play an essential role in ensuring the smooth running of chambers, supporting barristers with document management, e-bundling, and other post and copy room needs.

This is a hands-on, fully office-based position that would suit someone practical, organised, and confident using IT systems. It's a great opportunity to gain experience in a respected chambers environment, working closely with barristers, clerks, and administrative staff.

Key Responsibilities

• Support barristers with document management, including e-bundling, printing, and collating legal bundles and law reports
• Manage post and copy room tasks, including stationery organisation and transfer of files between chambers, court, and barristers' home offices
• Handle electronic document management, uploading/downloading soft copy files and maintaining digital indexes
• Liaise with the clerking team and wider staff to ensure smooth daily operations
• Assist with logistics for court appearances and general administrative tasks as required

Skills & Experience

• Excellent organisational and prioritisation skills with the ability to manage a varied workload
• Strong interpersonal and communication skills, confident working with barristers, the clerking team and colleagues at all levels
• Strong IT skills and ability to learn new systems quickly (experience with e-bundling software or platforms like OneDrive is ideal)
• Reliable, professional, and calm under pressure
• A proactive, solutions-focused approach with great attention to detail
• Excellent communication skills both written and verbal
• Polite, friendly and of smart appearance
• Able to work well with a wide range of people, while also being confident working independently.
• Handle confidential information discreetly

What We're Looking For

You'll be someone who takes pride in supporting others, thrives in a traditional but friendly environment, and enjoys contributing to a well-run operation. The chambers operates with a strong sense of teamwork, inclusivity, and wellbeing, fostering a culture where everyone's contribution is valued.

Salary & Benefits

• Salary: 0,000- 1,000 (depending on experience)
• Hours: 40 hours per week on a shift system between 8am and 6.30pm
• Holiday: 20 days plus bank holidays (rising to 22 after one year and 25 after two)
• Pension: 6% employer contribution
• Additional benefits after probation: bonus scheme (up to 15% of salary), season ticket loan, permanent health insurance, life insurance, private medical insurance, and a bonus half-day 'birthday' holiday

This is a fantastic opportunity to join a respected and well-established chambers, gain insight into high-profile legal work, and develop your skills within a supportive and professional environment.

If you're practical, efficient, and eager to build your experience in legal operations, we'd love to hear from you.

About The Role

Working within Ecotricity’s People & Places Department, the role of Support Services Team Leader is a varied one but with the common theme of delivering an excellent level of service and support to internal & external customers and third parties for all our sites in the Stroud area, including our offices, our manufacturing sites at Q Park and Forest Green Rovers football club.

As part of a busy & friendly team, the Support Services Team Leader will be responsible for a variety of activities to support the high-quality delivery of services in several areas, including Estates & Facilities services, health & safety, and general support, e.g. on estate-related projects. In addition, the post-holder will have responsibility for work allocation within the wider Places Team, as well as to third party contractors and service providers.

Department

The Places Management team provides a key frontline service for all management and colleagues, and liaises with external companies, contractors and agencies to ensure a safe, effective and sustainable working environment. This role will be accountable for the day-to-day cleaning crews and reception operations as well as management of escalated / complex tickets. The team approach is fast paced, friendly but professional, with a particular focus on a safe and effective working environment.

Core Responsibilities

Places Service Delivery (Facilities)

• Act as a delegate for the Places Manager in key Working Groups and/or senior meetings where necessary and appropriate
• Direct Team management responsibility of: Reception Administrators and Cleaning Supervisors
• BAU Work Allocation via the Jira Service Desk – inclusive of Rota and task management
• Ensuring all Team members have a monthly 1:1 session with PDR review plans in place – monitoring and supporting with training, knowledge and managing performance where needed
• Responsible for front facing service excellence and reception/security control measures
• The successful candidate will play a key role in managing stakeholder expectations, ensuring clear communication and alignment across all service outputs and requests
• Working with and supporting the Cleaning Crew Supervisors to ensure appropriate measures are in place and delivered to the standard stipulated within business processes and policies
• Providing escalation support to the Reception & Admin team with any queries that come in via Jira or to the team directly
• Provision of service excellence for internal customers in relation to office and meeting space set up, collaboration and break out spaces – providing the right tools for people to perform at their best
• Lead on key policy / guidance documentation for all Places processed and procedures, Including H&S policies and processes – including conducting regular reviews of policies in line with legislation changes
• Collaboration with Eco Champions and Employee Forum groups to support any Places actions/updates
• Allocating work to the team through Jira to the Places Services Teams (including any Estates related queries) on a day-to-day basis and to the team more widely
• Monitoring and organising documentation or actions required for ESOS, ISO14001 etc. in support of full ongoing compliance
• Working with the Places Manager to ensure that activities relating to EGL’s ISO27001 accreditation are managed consistently
• Working with the Places Manager with colleague desk and workspace redesign / relocations across all buildings as required
• Managing the Places Team Online Support systems – Jira & SharePoint. Working with the Places Manager to ensure system delivery is providing the right level of service for all end users
• Reviewing of processes within the Places function to enable continuous service improvements, and Team training whilst ensuring that we remain compliant with legislation and external accreditations – inclusive of COSHH, Manual Handling and H&S Training
• Liaising with external companies regarding maintenance, recycling services and other support services
• Assisting the Places Manager to maintain accurate and timely records for all relevant sites, ensuring that pre-planned maintenance activities are carried out effectively and on time across all sites – Including Q-Park, Junction 13 & FGR
• Assisting the Places Manager with Business Continuity Planning and delivery of training amongst the full Places Team in the event of an emergency
• Administering Net2 & Lightfoot Reports for quarterly data cleanse actions
• Providing out of Hours Places Team on Call support – managed on a Rota with the team

Health & Safety

• Holding or committing to studying for IOSH(Managing Risk - Institution of Occupational Safety & Health) certification (or equivalent)
• Carrying out Risk Assessments in line with our PPM Calendar and on request from the Places Manager
• Carrying out DSE monitoring of colleagues as required and supporting with appropriate and proportionate gap closing
• Manage the H&S Training matrix, ensuring all areas have the correct compliant level of H&S Training around the business – First Aid, Fire Marshal, Manual Handling, DSE, COSHH etc
• Co-ordinating the weekly testing of all fire alarms, emergency lighting and carrying out Hazard risk and weekly checks in the absence of the Facilities Co-ordinator
• Co-ordinating the planning and execution of fire drills and other H&S simulations as necessary
• Ability to deal positively with change and willingness to embrace new opportunities and working practices within health & safety
• Provide administrative support to the Health and Safety Committees in line with applicable Business policies and practices
• Other H&S duties as may be required by the Places Manager

Administration

• Reviewing the weekly walk arounds data found on the Safety Culture Application. Utilising this app to ensure all walk arounds are recorded and actions required raised as Ticketed actions and completed by the team
• Ensuring all team rotas and holidays are managed, ensuring full office and reception cover on all working days Accountability for ensuring that Cleaning Supervisors maintain service levels via appropriate resourcing and planning
• Providing Online updates of all H&S Policy changes via all working company communication platforms – Yammer & Share Point
• Accountability for ensuring that the reception / administration team manage supplier invoices in line with payment terms and company procedures
• Managing the admin of Places Team Expenses sheet – Ensuring all spends match monthly statements and ensuring all expenses are raised on Work Day
• Operating an efficient post distribution system between the Stroud-based buildings and helping to ensure a good external postal service including arranging couriers and non-standard deliveries
• Providing administrative support and coaching to the Places Services Team to enable the Places department to function effectively and efficiently and within agreed SLAs
• Ensure that the Cleaning Supervisors are trained and equipped to handle informal and stage 1 formal procedures in line with the Company Handbook
• Handle second stage formal people procedures such as Grievances, Disciplinary, Sickness Absence & Capability procedures
• Completing monthly checks on works completed by the Team via the Service Desk Reporting functionality
• Providing support to the People Team and People Director – specifically in relation to the purchase and delivery of colleague gifts

Miscellaneous

• Carrying out any additional duties as requested by the Places Manager/People Director
• Identifying areas for improvement within our buildings, office spaces, systems and processes

About You

Skill Set and Personal Characteristics Required

• Full clean UK Driving License
• A good understanding of ‘how things work’, though on the job training and experience will supplement that
• First Aid at Work & Fire Marshal Training
• Experience in leading a successful Service Team
• Commitment to providing excellent customer service and going the extra mile
• Ability to multi-task, and to think on one’s feet
• Friendly and approachable disposition
• Flexibility to be able to respond to changing requirements.
• Ability to communicate effectively with people on all levels (written, verbal, visual, numerical)
• Great administration skills
• Willingness to learn
• Excellent time Management

Specific Knowledge Required

• Experience with Contractor and Facilities management
• COSHH Awareness and Risk Management – At IOSH level or above
• Familiarity with ISO 14001 – Environmental and Sustainability awareness
• Places databases, SharePoint
• Jira Service Desk Management (can be learned on the job)
• Competence in standard MS Office suite (required immediately), including Excel and SharePoint

Key Customers

• Managers and colleagues at all levels across all Group businesses
• Contractors
• Agencies
• Other external parties

About Us

What's in it for you.

• Healthcare plan, life assurance and generous pension contribution
• Volunteering Day
• Hybrid Working
• Various company discounts (including shops, gyms, days out and events)
• Holiday of 25 days (plus bank holidays) & ability to buy/sell days
• Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Flexibility statement

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.

Office-Based, £30,000 - £1,000 DoE+ Excellent Benefits

Are you highly organised, proactive, and looking to build your career in legal support? Would you thrive in a fast-paced, prestigious legal environment where attention to detail and teamwork are key?

A prestigious barristers' chambers in central London is looking for a Legal Support Services Assistant to join their busy operations team. Working alongside two colleagues, you'll play an essential role in ensuring the smooth running of chambers, supporting barristers with document management, e-bundling, and other post and copy room needs.

This is a hands-on, fully office-based position that would suit someone practical, organised, and confident using IT systems. It's a great opportunity to gain experience in a respected chambers environment, working closely with barristers, clerks, and administrative staff.

Key Responsibilities

• Support barristers with document management, including e-bundling, printing, and collating legal bundles and law reports
• Manage post and copy room tasks, including stationery organisation and transfer of files between chambers, court, and barristers' home offices
• Handle electronic document management, uploading/downloading soft copy files and maintaining digital indexes
• Liaise with the clerking team and wider staff to ensure smooth daily operations
• Assist with logistics for court appearances and general administrative tasks as required

Skills & Experience

• Excellent organisational and prioritisation skills with the ability to manage a varied workload
• Strong interpersonal and communication skills, confident working with barristers, the clerking team and colleagues at all levels
• Strong IT skills and ability to learn new systems quickly (experience with e-bundling software or platforms like OneDrive is ideal)
• Reliable, professional, and calm under pressure
• A proactive, solutions-focused approach with great attention to detail
• Excellent communication skills both written and verbal
• Polite, friendly and of smart appearance
• Able to work well with a wide range of people, while also being confident working independently.
• Handle confidential information discreetly

What We're Looking For

You'll be someone who takes pride in supporting others, thrives in a traditional but friendly environment, and enjoys contributing to a well-run operation. The chambers operates with a strong sense of teamwork, inclusivity, and wellbeing, fostering a culture where everyone's contribution is valued.

Salary & Benefits

• Salary: 0,000- 1,000 (depending on experience)
• Hours: 40 hours per week on a shift system between 8am and 6.30pm
• Holiday: 20 days plus bank holidays (rising to 22 after one year and 25 after two)
• Pension: 6% employer contribution
• Additional benefits after probation: bonus scheme (up to 15% of salary), season ticket loan, permanent health insurance, life insurance, private medical insurance, and a bonus half-day 'birthday' holiday

This is a fantastic opportunity to join a respected and well-established chambers, gain insight into high-profile legal work, and develop your skills within a supportive and professional environment.

If you're practical, efficient, and eager to build your experience in legal operations, we'd love to hear from you.

About The Role

Working within Ecotricity’s People & Places Department, the role of Support Services Team Leader is a varied one but with the common theme of delivering an excellent level of service and support to internal & external customers and third parties for all our sites in the Stroud area, including our offices, our manufacturing sites at Q Park and Forest Green Rovers football club.

As part of a busy & friendly team, the Support Services Team Leader will be responsible for a variety of activities to support the high-quality delivery of services in several areas, including Estates & Facilities services, health & safety, and general support, e.g. on estate-related projects. In addition, the post-holder will have responsibility for work allocation within the wider Places Team, as well as to third party contractors and service providers.

Department

The Places Management team provides a key frontline service for all management and colleagues, and liaises with external companies, contractors and agencies to ensure a safe, effective and sustainable working environment. This role will be accountable for the day-to-day cleaning crews and reception operations as well as management of escalated / complex tickets. The team approach is fast paced, friendly but professional, with a particular focus on a safe and effective working environment.

Core Responsibilities

Places Service Delivery (Facilities)

• Act as a delegate for the Places Manager in key Working Groups and/or senior meetings where necessary and appropriate
• Direct Team management responsibility of: Reception Administrators and Cleaning Supervisors
• BAU Work Allocation via the Jira Service Desk – inclusive of Rota and task management
• Ensuring all Team members have a monthly 1:1 session with PDR review plans in place – monitoring and supporting with training, knowledge and managing performance where needed
• Responsible for front facing service excellence and reception/security control measures
• The successful candidate will play a key role in managing stakeholder expectations, ensuring clear communication and alignment across all service outputs and requests
• Working with and supporting the Cleaning Crew Supervisors to ensure appropriate measures are in place and delivered to the standard stipulated within business processes and policies
• Providing escalation support to the Reception & Admin team with any queries that come in via Jira or to the team directly
• Provision of service excellence for internal customers in relation to office and meeting space set up, collaboration and break out spaces – providing the right tools for people to perform at their best
• Lead on key policy / guidance documentation for all Places processed and procedures, Including H&S policies and processes – including conducting regular reviews of policies in line with legislation changes
• Collaboration with Eco Champions and Employee Forum groups to support any Places actions/updates
• Allocating work to the team through Jira to the Places Services Teams (including any Estates related queries) on a day-to-day basis and to the team more widely
• Monitoring and organising documentation or actions required for ESOS, ISO14001 etc. in support of full ongoing compliance
• Working with the Places Manager to ensure that activities relating to EGL’s ISO27001 accreditation are managed consistently
• Working with the Places Manager with colleague desk and workspace redesign / relocations across all buildings as required
• Managing the Places Team Online Support systems – Jira & SharePoint. Working with the Places Manager to ensure system delivery is providing the right level of service for all end users
• Reviewing of processes within the Places function to enable continuous service improvements, and Team training whilst ensuring that we remain compliant with legislation and external accreditations – inclusive of COSHH, Manual Handling and H&S Training
• Liaising with external companies regarding maintenance, recycling services and other support services
• Assisting the Places Manager to maintain accurate and timely records for all relevant sites, ensuring that pre-planned maintenance activities are carried out effectively and on time across all sites – Including Q-Park, Junction 13 & FGR
• Assisting the Places Manager with Business Continuity Planning and delivery of training amongst the full Places Team in the event of an emergency
• Administering Net2 & Lightfoot Reports for quarterly data cleanse actions
• Providing out of Hours Places Team on Call support – managed on a Rota with the team

Health & Safety

• Holding or committing to studying for IOSH(Managing Risk - Institution of Occupational Safety & Health) certification (or equivalent)
• Carrying out Risk Assessments in line with our PPM Calendar and on request from the Places Manager
• Carrying out DSE monitoring of colleagues as required and supporting with appropriate and proportionate gap closing
• Manage the H&S Training matrix, ensuring all areas have the correct compliant level of H&S Training around the business – First Aid, Fire Marshal, Manual Handling, DSE, COSHH etc
• Co-ordinating the weekly testing of all fire alarms, emergency lighting and carrying out Hazard risk and weekly checks in the absence of the Facilities Co-ordinator
• Co-ordinating the planning and execution of fire drills and other H&S simulations as necessary
• Ability to deal positively with change and willingness to embrace new opportunities and working practices within health & safety
• Provide administrative support to the Health and Safety Committees in line with applicable Business policies and practices
• Other H&S duties as may be required by the Places Manager

Administration

• Reviewing the weekly walk arounds data found on the Safety Culture Application. Utilising this app to ensure all walk arounds are recorded and actions required raised as Ticketed actions and completed by the team
• Ensuring all team rotas and holidays are managed, ensuring full office and reception cover on all working days Accountability for ensuring that Cleaning Supervisors maintain service levels via appropriate resourcing and planning
• Providing Online updates of all H&S Policy changes via all working company communication platforms – Yammer & Share Point
• Accountability for ensuring that the reception / administration team manage supplier invoices in line with payment terms and company procedures
• Managing the admin of Places Team Expenses sheet – Ensuring all spends match monthly statements and ensuring all expenses are raised on Work Day
• Operating an efficient post distribution system between the Stroud-based buildings and helping to ensure a good external postal service including arranging couriers and non-standard deliveries
• Providing administrative support and coaching to the Places Services Team to enable the Places department to function effectively and efficiently and within agreed SLAs
• Ensure that the Cleaning Supervisors are trained and equipped to handle informal and stage 1 formal procedures in line with the Company Handbook
• Handle second stage formal people procedures such as Grievances, Disciplinary, Sickness Absence & Capability procedures
• Completing monthly checks on works completed by the Team via the Service Desk Reporting functionality
• Providing support to the People Team and People Director – specifically in relation to the purchase and delivery of colleague gifts

Miscellaneous

• Carrying out any additional duties as requested by the Places Manager/People Director
• Identifying areas for improvement within our buildings, office spaces, systems and processes

About You

Skill Set and Personal Characteristics Required

• Full clean UK Driving License
• A good understanding of ‘how things work’, though on the job training and experience will supplement that
• First Aid at Work & Fire Marshal Training
• Experience in leading a successful Service Team
• Commitment to providing excellent customer service and going the extra mile
• Ability to multi-task, and to think on one’s feet
• Friendly and approachable disposition
• Flexibility to be able to respond to changing requirements.
• Ability to communicate effectively with people on all levels (written, verbal, visual, numerical)
• Great administration skills
• Willingness to learn
• Excellent time Management

Specific Knowledge Required

• Experience with Contractor and Facilities management
• COSHH Awareness and Risk Management – At IOSH level or above
• Familiarity with ISO 14001 – Environmental and Sustainability awareness
• Places databases, SharePoint
• Jira Service Desk Management (can be learned on the job)
• Competence in standard MS Office suite (required immediately), including Excel and SharePoint

Key Customers

• Managers and colleagues at all levels across all Group businesses
• Contractors
• Agencies
• Other external parties

About Us

What's in it for you.

• Healthcare plan, life assurance and generous pension contribution
• Volunteering Day
• Hybrid Working
• Various company discounts (including shops, gyms, days out and events)
• Holiday of 25 days (plus bank holidays) & ability to buy/sell days
• Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Flexibility statement

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.

• Provide clinical leadership and supervision to a team of community support workers and healthcare professionals.
• Conduct comprehensive clinical assessments and develop personalised care and support plans.
• Ensure the delivery of safe, effective, and compassionate care in accordance with professional standards and best practices.
• Monitor and evaluate the quality of services provided, implementing improvements as needed.
• Maintain accurate and up-to-date clinical records.
• Liaise effectively with service users, families, healthcare professionals, and external agencies.
• Manage staff rotas and ensure adequate staffing levels to meet service demands.
• Facilitate ongoing professional development and training for the team.
• Participate in service development, strategic planning, and budget management.
• Act as a primary point of contact for complex clinical queries and concerns.

• Registered Nurse (RGN/RMN) or equivalent professional qualification in Health and Social Care (e.g., Social Work, Occupational Therapy).
• Current registration with the relevant professional body (e.g., NMC, SWE).
• Minimum of 5 years of post-qualification experience in a relevant clinical or community care setting.
• Proven experience in a leadership or supervisory role.
• Strong clinical assessment and care planning skills.
• In-depth knowledge of relevant legislation, policies, and procedures in health and social care.
• Excellent communication, interpersonal, and problem-solving abilities.
• Ability to manage time effectively and prioritise workload.
• Commitment to continuous professional development.
• Experience working within a hybrid or flexible working model is beneficial.

• Conduct comprehensive needs assessments for elderly individuals seeking support services.
• Develop, implement, and regularly review personalized care plans tailored to individual client needs and preferences.
• Coordinate the provision of various support services, including companionship, domestic assistance, personal care, and escorts to appointments.
• Liaise effectively with clients, their families, and relevant healthcare professionals to ensure seamless care delivery.
• Recruit, train, and manage a team of dedicated care assistants, ensuring high standards of care.
• Monitor the quality of care provided, addressing any concerns or issues promptly and professionally.
• Maintain accurate and confidential client records and documentation.
• Ensure compliance with all relevant regulations, policies, and procedures within the social care sector.
• Build strong relationships with community partners, local authorities, and other support agencies.
• Provide emotional support and a listening ear to clients and their families.

• Previous experience in a care coordination, case management, or social work role, preferably within elderly care.
• In-depth understanding of the needs of older adults and best practices in elderly care.
• Strong assessment, planning, and organizational skills.
• Excellent communication, interpersonal, and empathy skills.
• Ability to work independently and manage time effectively in a remote environment.
• Proficiency in using care management software and standard office applications.
• Knowledge of relevant legislation and safeguarding procedures.
• A genuine passion for improving the lives of elderly individuals.
• NVQ Level 3 or 4 in Health and Social Care, or equivalent qualification, is highly desirable.