1,765 Shared Services Lead jobs in the United Kingdom

Do you want to join a manufacturing business that has been awarded the Sunday Times best places to work 2025?

Are you a Process Improvement Specialist? Please read on.

W Talent Manufacturing are delighted to be retained on a search for Process Improvement Manager for Arbor Forest Products Ltd. Arbor are the UK's largest independent timber importer and processer and have invested heavily across its large facility based in Barrow-upon-Humber. Arbor Forest Products founded in 1951 still hold a strong family culture whilst embracing the future of manufacturing. Arbor Forest Products follow 4 key pillars in their culture - Ambition, Family, Cares and Quality.

Arbor Forest Products are committed to innovation through its full supply chain and strive to be leaders of their industry whilst ensuring sustainable and ethical practices in all aspects of their operations. This is a great business to work for and a fantastic opportunity for a Head of Manufacturing (sawmill and treatment) to join a business that truly cares.

Role Overview

W Talent Manufacturing are in partnership with Arbor Forest to support them on a Brand New role for the organisation, we are seeking a dynamic Process Improvement Manager to lead and embed continuous improvement across all areas of our operations. This newly created role will be responsible for identifying, managing, and delivering business improvement initiatives using Lean and Six Sigma methodologies. The successful candidate will be an effective communicator, capable of engaging with all levels of the organisation, from shop floor to senior leadership.

Key Responsibilities

• Lead the design, implementation, and sustainability of continuous improvement initiatives across the site.
li>Apply Lean, Six Sigma, and other best-practice methodologies to eliminate waste, reduce variation, and improve process capability.
• Identify and prioritise improvement opportunities in collaboration with department heads and cross-functional teams.
• Facilitate workshops (e.g., Kaizen, value stream mapping) and training sessions to build internal CI capability.
• Support compliance with industry standards and internal governance through process documentation and audit readiness.
• Manage and deliver projects from concept through to execution and handover.
• Track and report progress of improvement projects, delivering measurable benefits in safety, quality, delivery, and cost.
• Be a visible change agent, coaching and supporting team members through change.
• Develop standard work practices and ensure alignment with operational excellence goals.
• Contribute to the strategic improvement roadmap, aligned to the business' wider operational and cultural transformation journey.

Candidate Requirements

• Proven experience in a manufacturing environment - Exposure to or experience in world-class manufacturing environments would be highly advantageous
• Demonstrated success leading Lean / Six Sigma projects (Green Belt expectation)
• Strong project management skills - able to prioritise, manage multiple initiatives, and see tasks through to completion (starter-finisher).
• Experience engaging and influencing stakeholders at all levels, from operators to directors.
• Strong analytical skills and ability to translate data into actionable insight.
• Proficient in root cause analysis, problem-solving tools, and performance management techniques.
• Working knowledge of compliance and audit processes within manufacturing.
• Self-motivated with a proactive approach to identifying and solving problems
• NEBOSH/IOSH qualification or strong understanding of H&S in a manufacturing facility

What's on Offer

• A unique opportunity to shape and lead a new function within a forward-thinking business.
• Supportive and collaborative culture with a strong focus on sustainability and growth.
• Competitive salary and benefits package.
• Opportunities for further development and career progression.

*All third party applications will be forwarded to W Talent for review

Sr. EU PE Six Sigma Black Belt (Sr. Process Improvement Specialist)
Amazon is seeking Sr. EU PE Six Sigma Black Belt (Process Improvement Specialist) to work in the EU Process Engineering (EU PE) Lean Team.
The Process Improvement Specialist III (PIS) works alongside with the FC Senior Leadership Team, while keeping high collaboration with both EU PE and other central functions. This role is respons.

WHJS1_UKTJ

Engineer, Process Improvement

Nuneaton

Full Time, Permanent

SDUK's brands include the Nations favourite cheese brand Cathedral City plus other well-known butter & spreads (Clover, Country Life, Vitalite, Utterly Butterly), functional ingredients and dairy free products.

A key objective for this individual is to coordinate activities and standards primarily in the production area. Designing out flaws .

Are you an experienced Service Delivery Manager based in the Kent area, looking to lead a high performing team to provide effective high-quality service, repair and installation works?

This role is hybrid, offering the flexibility of working from site, office and home.

We can Offer You:

• Competitive salary : Company van or vehicle allowance plus hybrid working between home and site/office
li>Work-Life Balance : 25 days annual leave + bank holidays, plus flexibility with overtime
• Health & Wellbeing : 24/7 GP access, mental health support, fitness programs, and more
• Training & Growth : Ongoing professional development to keep you at the top of your game

Your Role:

• Manage multi-disciplinary teams across service, repair and installations
• Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets
• Oversee group service delivery of contracts
• Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair
• Assist where needed all Liberty’s subsidiaries and external clients
< i>Integrate the delivery team and assist in its delivery via the senior management team
• Manage Contract Supervisors, Field Teams and Administration Teams
• Through Supervisors, manage technical standards
• Ensure effective supervision and control of all work carried out
• Prepare valuations, agreement of variations and billing for all completed work
• Effectively monitoring contracts throughout the contract period
• Assist in the development of performance management

What We Need from You.

• City & Guilds, NVQ Level 2 or equivalent in a technical/ supervisory/ management or similar discipline
• A full UK driving license is essential
• Flexibility and a positive attitude towards varied work and schedules
• Excellent customer service skills with experience working with the public
• A solid understanding of gas legislation and regulations
• Strong knowledge of Health & Safety practices and working to best standards
• Ability to manage your time and workload independently
• Contract supervision experience, preferably within the social housing sector covering service, repair and installations
• Prior experience in managing engineers and liaising with clients is highly desirable

Why Liberty?
We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.

Apply Today!
Click “Apply” below to join Liberty as a Service Delivery Manager. We look forward to hearing from you!

Closing Date: 18th August 2025 (We may close early due to high demand)

Service Delivery Manager

Salary : 40,000 per annum, with an annual performance bonus plus Veolia benefits and pension

Hours : 40 hours per week. Monday - Friday

Location : 9 - 13 St James Mill Road, Northampton, NN5 5JW

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave
• Access to our company pension scheme
• Discounts on everything from groceries to well-known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing;

• Organise resources (people, vehicles, equipment) to best effect prioritising the well-being of our people and service to our customers and communities.
• Ensuring training and competency checks are in place for all roles.
• Monitor operational performance, follow up on complaints, problem-solve for operational challenges.
• Delivery of a first-time collection culture and all contractual performance KPI's.
• Lead our people & assets to deliver/exceed service expectations.
• Developing an excellent day-to-day relationship with client officers and residents, built on trust and service delivery.
• Ensure operations are run in line with Veolia Minimum Requirements and supporting improvement plans.
• Investigate safety incidents, underperformance and disciplinary incidents.

What we're looking for;

Essential:

• Driving Licence
• Team Leadership and Management experience.
• Experience in developing/mentoring people.
• Multi-faceted Stakeholder relationship management, including Clients, Contractors and members.

Desirable:

• IOSH Managing Safely qualifications
• Waste and/or Fleet management experience
• Level 5 Leadership & Management or equivalent work experience, Transport CPC, COTC/CMS

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Are you an experienced Service Delivery Manager based in the South East, looking to lead a high performing team to provide effective high-quality service, repair and installation works?

We can Offer You:

• Competitive salary : Company van or vehicle allowance plus hybrid working between home and site/office
li>Work-Life Balance : 25 days annual leave + bank holidays, plus flexibility with overtime
• Health & Wellbeing : 24/7 GP access, mental health support, fitness programs, and more
• Training & Growth : Ongoing professional development to keep you at the top of your game

Your Role:

• Manage multi-disciplinary teams across service, repair and installations
• Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets
• Oversee group service delivery of contracts
• Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair
• Assist where needed all Liberty’s subsidiaries and external clients
< i>Integrate the delivery team and assist in its delivery via the senior management team
• Manage Contract Supervisors, Field Teams and Administration Teams
• Through Supervisors, manage technical standards
• Ensure effective supervision and control of all work carried out
• Prepare valuations, agreement of variations and billing for all completed work
• Effectively monitoring contracts throughout the contract period
• Assist in the development of performance management

What We Need from You.

• City & Guilds, NVQ Level 2 or equivalent in a technical/ supervisory/ management or similar discipline
• A full UK driving license
• Flexibility and a positive attitude towards varied work and schedules
• Excellent customer service skills with experience working with the public
• A solid understanding of gas legislation and regulations
• Strong knowledge of Health & Safety practices and working to best standards
• Ability to manage your time and workload independently
• Contract supervision experience, preferably within the social housing sector covering service, repair and installations

Why Liberty?
We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.

Apply Today!
Click “Apply” below to join Liberty as a Service Delivery Manager. We look forward to hearing from you!

Closing Date: 14th August 2025 (We may close early due to high demand)

My client is a fast-growing, tech-driven organisation focused on delivering exceptional digital experiences through the power of smart data and innovative technology.

They are now looking for a Service Delivery Manager to join their Digital Workspace team. This is a key leadership role responsible for ensuring robust, efficient, and value-driven IT services across end-user environments, enterprise platforms, and non-core services - underpinned by Azure technologies and automation.

• Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack.
li>Manage escalated incidents, problems, and change activity—ensuring services remain stable and responsive. < i>Work closely with Product, Architecture, DevOps, and Business stakeholders to align service delivery with business needs.
• Drive continuous improvement and automation across services, processes, and platforms.
• Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels.
• Oversee operational change assurance, service resilience, and risk mitigation activities.
• Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration.
• Participate in a 24/7 on-call rota for major incident management.
• Deputise for the Director of Digital Workspace as needed.

• Strong background in IT service delivery management, ideally in a fast-paced, agile environment.
• Hands-on experience with Azure services and automation tools (e.g. PowerShell, Azure Automation).
• Solid understanding of DevOps practices, cloud platforms, and operational processes.
• Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams.
• Knowledge of ITIL processes (incident, problem, change management) in cloud or hybrid setups.
• Familiarity with governance and compliance frameworks.

• Microsoft Certified: Azure Fundamentals / Administrator / DevOps Engineer
• ITIL Foundation Certification
• Experience with Agile methodologies

• Annual bonus scheme
• 25 days holiday + bank holidays + your birthday off
• Private healthcare
• Career development, training, and upskilling

My client is a fast-growing, tech-driven organisation focused on delivering exceptional digital experiences through the power of smart data and innovative technology.

They are now looking for a Service Delivery Manager to join their Digital Workspace team. This is a key leadership role responsible for ensuring robust, efficient, and value-driven IT services across end-user environments, enterprise platforms, and non-core services - underpinned by Azure technologies and automation.

• Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack.
li>Manage escalated incidents, problems, and change activity—ensuring services remain stable and responsive. < i>Work closely with Product, Architecture, DevOps, and Business stakeholders to align service delivery with business needs.
• Drive continuous improvement and automation across services, processes, and platforms.
• Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels.
• Oversee operational change assurance, service resilience, and risk mitigation activities.
• Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration.
• Participate in a 24/7 on-call rota for major incident management.
• Deputise for the Director of Digital Workspace as needed.

• Strong background in IT service delivery management, ideally in a fast-paced, agile environment.
• Hands-on experience with Azure services and automation tools (e.g. PowerShell, Azure Automation).
• Solid understanding of DevOps practices, cloud platforms, and operational processes.
• Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams.
• Knowledge of ITIL processes (incident, problem, change management) in cloud or hybrid setups.
• Familiarity with governance and compliance frameworks.

• Microsoft Certified: Azure Fundamentals / Administrator / DevOps Engineer
• ITIL Foundation Certification
• Experience with Agile methodologies

• Annual bonus scheme
• 25 days holiday + bank holidays + your birthday off
• Private healthcare
• Career development, training, and upskilling