13 Shift Managers jobs in the United Kingdom

Job Specification

Operational Information Management

Navy Command Operational Information Management (OPIM) is to be provided as a specialist technical support service. This service is to ensure that the necessary data required to operate Navy Front Line Command (FLC), ships, submarines and front-line units is available to all Users.

Outputs

Development and delivery of deployed SharePoint services and the improvement of processes to support on-going Data Migration initiatives.

Provide Information Management support for transition (both ways) between fixed and afloat IM domains, including Team site builds for all current and future systems.

Modification of the Defence File Plan (DFP) to improve Information Management within all Navy FLC environments. Support ND IM policy and projects regarding standard operating procedures (SOPs), ways of working, processes, and best practice.

Support and provide continuous deployed SME IM input into BRd7747 (Maritime Operational Information Handbook) to ensure ongoing relevance and compliance.

Provide support to interoperability Information management and sharing between legacy, current and future capabilities. Work with LC2, OpNET L3/4 teams and other legacy systems to ensure interoperability solutions have IM support and can be implemented across Navy FLC interests.

Develop and administer the Navy FLC OpNET HUB, create and collapse site collections as required for operations: Single Service Site collection site administrators on the OpNET Hub, provision of new Front Line Command sites for L2/L1 areas, create limited areas and managed access control, provide support to L2/L1 for SharePoint fault resolution, site closure when FLC/unit site no longer required.

Tasking

Build Navy FLC team sites in both the maritime environment and the MMPC to comply with MOD policy, existing SOPs, and maritime site standards.

Troubleshoot IM/IX infrastructure

Provide SharePoint IX support for the afloat IM lifecycle

Act as a focal point for IM and SharePoint related issues for the afloat domain (Remedy process).

Support the migration process for platforms moving between fixed and afloat domain in accordance with the migration strategy.

Remove data from decommissioning vessels and archive to NHB

Maintain an awareness of current CIS technology to develop and advise on new ways of working iaw MOD Information Management Policy.

Maintain OPIM Instructions and SOPs for all business processes with Lessons Identified (LIs).

Support Navy Command with trials, testing and development for ND IS/IM related projects.

Provide IM SME input and feedback on direction to NETOPS DIR

Test content of revised Book of Reference BRd7747 before reissue.

Attend monthly interop working groups.

Respond to Remedy tickets and investigate IM interop issues.

Test changes to software/system versions for impact on IM interop.

Provision of new FLC sites for L2/L1 areas (Hub).

Create limited areas and manged access control (Hub).

Provide support to L2/L1 for SharePoint fault resolution (Hub).

Site closure when FLC site no longer required (Hub).

Person Specification

To be considered for this role you will have the following:

Essential

• Ability to travel and work onboard surface and sub-surface vessels
• Ability to travel for projects as and when required (occasionally includes foreign travel)
• Knowledge of JSP440/441
• Working knowledge of SharePoint
• Knowledge and experience with information management
• MOD security clearance or be willing to undergo Security Clearance to DV level

Desirable Skills

• Some knowledge of industry standards - BRd7747
• Involvement in an iHub
• Communications information systems (Royal Navy)
• Providing support with SharePoint
• Background knowledge of either naval or maritime would be advantageous
• Excellent communication skills
• Able to follow the laid-down process
• Computer literate and good knowledge of Microsoft applications.

Role specifics

• Start date - ASAP
• End date - 31st December 2026
• Rate - dependent on experience and interview
• Working hours - 8am - 4pm
• Base Location - MCSU, Portsmouth (mostly remote)

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Job Specification

Operational Information Management

Navy Command Operational Information Management (OPIM) is to be provided as a specialist technical support service. This service is to ensure that the necessary data required to operate Navy Front Line Command (FLC), ships, submarines and front-line units is available to all Users.

Outputs

Development and delivery of deployed SharePoint services and the improvement of processes to support on-going Data Migration initiatives.

Provide Information Management support for transition (both ways) between fixed and afloat IM domains, including Team site builds for all current and future systems.

Modification of the Defence File Plan (DFP) to improve Information Management within all Navy FLC environments. Support ND IM policy and projects regarding standard operating procedures (SOPs), ways of working, processes, and best practice.

Support and provide continuous deployed SME IM input into BRd7747 (Maritime Operational Information Handbook) to ensure ongoing relevance and compliance.

Provide support to interoperability Information management and sharing between legacy, current and future capabilities. Work with LC2, OpNET L3/4 teams and other legacy systems to ensure interoperability solutions have IM support and can be implemented across Navy FLC interests.

Develop and administer the Navy FLC OpNET HUB, create and collapse site collections as required for operations: Single Service Site collection site administrators on the OpNET Hub, provision of new Front Line Command sites for L2/L1 areas, create limited areas and managed access control, provide support to L2/L1 for SharePoint fault resolution, site closure when FLC/unit site no longer required.

Tasking

Build Navy FLC team sites in both the maritime environment and the MMPC to comply with MOD policy, existing SOPs, and maritime site standards.

Troubleshoot IM/IX infrastructure

Provide SharePoint IX support for the afloat IM lifecycle

Act as a focal point for IM and SharePoint related issues for the afloat domain (Remedy process).

Support the migration process for platforms moving between fixed and afloat domain in accordance with the migration strategy.

Remove data from decommissioning vessels and archive to NHB

Maintain an awareness of current CIS technology to develop and advise on new ways of working iaw MOD Information Management Policy.

Maintain OPIM Instructions and SOPs for all business processes with Lessons Identified (LIs).

Support Navy Command with trials, testing and development for ND IS/IM related projects.

Provide IM SME input and feedback on direction to NETOPS DIR

Test content of revised Book of Reference BRd7747 before reissue.

Attend monthly interop working groups.

Respond to Remedy tickets and investigate IM interop issues.

Test changes to software/system versions for impact on IM interop.

Provision of new FLC sites for L2/L1 areas (Hub).

Create limited areas and manged access control (Hub).

Provide support to L2/L1 for SharePoint fault resolution (Hub).

Site closure when FLC site no longer required (Hub).

Person Specification

To be considered for this role you will have the following:

Essential

• Ability to travel and work onboard surface and sub-surface vessels
• Ability to travel for projects as and when required (occasionally includes foreign travel)
• Knowledge of JSP440/441
• Working knowledge of SharePoint
• Knowledge and experience with information management
• MOD security clearance or be willing to undergo Security Clearance to DV level

Desirable Skills

• Some knowledge of industry standards - BRd7747
• Involvement in an iHub
• Communications information systems (Royal Navy)
• Providing support with SharePoint
• Background knowledge of either naval or maritime would be advantageous
• Excellent communication skills
• Able to follow the laid-down process
• Computer literate and good knowledge of Microsoft applications.

Role specifics

• Start date - ASAP
• End date - 31st December 2026
• Rate - dependent on experience and interview
• Working hours - 8am - 4pm
• Base Location - MCSU, Portsmouth (mostly remote)

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**OVERVIEW OF THE DEPARTMENT/SECTION**
Operational Risk Management (ORM) is responsible for supporting the EMEA Chief Risk Officer in developing and maintaining the effectiveness of the Operational Risk Management and Fraud Risk Management Frameworks across MUFG EMEA. The Operational Risk Department is part of the firm's Risk Management function and provides second line Operational Risk (including Fraud Risk) oversight and challenge for the firm's front office and support / control functions.
**MAIN PURPOSE OF THE ROLE**
The role requires the applicant to provide assistance to the Operational Risk Management team to:
+ design, develop, operate and deliver Operational Risk reporting requirements (governance, internal and external).
+ maintain, develop, document and implement of the Operational Risk Management framework and guidance.
+ maintain, develop, and support the Operational Risk Management system - IBM OpenPages and related templates / guidance.
The role sits in the Framework, Governance and Projects team within Operational Risk Management and offers the candidate exposure to the wider team, external stakeholders; and requires flexibility to support BAU tasks alongside wider initiatives.
**KEY RESPONSIBILITIES**
The role requires the applicant within the Operational Risk Management team to:
+ Assist in the development, maintenance and delivery of quality operational risk data analysis and periodic/ad-hoc reporting requirements.
+ Assist in the development, maintenance oversight and implementation of the operational risk framework.
+ Support the coordination of monthly Operational Risk Committee meetings, including pack preparation, document distribution and minute taking.
+ Provide assistance with review and challenge to ensure the wider effective identification and management of operational risk and control weaknesses by the business, support functions and the EMEA offices.
+ Provide assistance with the independent assessment and monitoring of MUFG's Operational Risk profile.
+ Support the wider initiatives in the Framework, Systems and Projects team and broader OpRisk team - including, but not limited to performance of thematic analysis, special projects, and administration for the OpRisk system (IBM OpenPages).
+ Assist in the Operational Risk Framework training and awareness to First Line and Second Lines teams and across EMEA offices.
+ Identify and implement opportunities to enhance the overall Operational Risk Management Framework.
+ Support the development and second line of defence oversight of ad-hoc project work (e.g. implementation of new regulatory requirements and/or new internal initiatives from Head Office).
+ Support the coordination of the annual updates to the Operational Risk mandatory LEAP training module and obtain completion rates to facilitate a wider management review process.
+ Aid the enhancements required to maintain and improve upon risk data stored within Open Pages and analyse Open Pages data to identify data quality issues which require further development.
**WORK EXPERIENCE**
+ Experience of working on / good understanding of the design and implementation of Operational risk frameworks and/or governance reporting within a banking environment.
+ Strong Microsoft Office skills - Excel (data manipulation), PowerPoint, Word.
+ Operational Risk Management experience (2nd line of defence).
**SKILLS AND EXPERIENCE**
**Functional / Technical Competencies:**
Essential
+ Strong analytical and writing skills
+ Strong Microsoft Office skills - Excel (data manipulation), PowerPoint (clear, concise reporting)
+ Basic understanding of the design and implementation of operational risk framework and governance reporting within banking
+ Some knowledge of banking and/or investment banking services and products.
Preferable
+ Relevant experience of risk management within a financial institution.
+ Experience with Power BI.
**Education / Qualifications:**
Essential
+ Strong academics and a willingness to learn and develop
**PERSONAL REQUIREMENTS**
+ Excellent Microsoft Office skills - manipulating, formatting and analysing data in Excel to clearly support messages and similarly clear, concise imaginative and well formatted PowerPoint presentation skills
+ Excellent communication and interpersonal skills
+ Strong numerical skills
+ A proactive, motivated and enthusiastic approach.
+ The ability to operate with urgency and prioritise work accordingly
+ Strong decision making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ Strong problem solving skills
+ A creative and innovative approach to work
+ Excellent attention to detail and accuracy
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute

About the role This role supports the Operational Risk & Incident Response Manager in managing operational and conduct risks, as well as the lifecycle of incidents and breaches. You will assist in risk assessments, incident tracking, root cause analysis, and reporting, helping to ensure compliance with regulatory standards and contributing to a strong risk culture across the organisation. Key Responsibilities Support the logging, categorisation, coordination and tracking of operational incidents and breaches. As directed by the Operational Risk & Incident Response Manager, work with the 1st line accountable areas to oversee and coordinate progression through the end-to-end lifecycle for major incidents (P1/P2) for the Society. Supporting the accountable area to ensure timely resolution and minimal business impact. Assist in root cause analysis (RCA) and follow-up on corrective actions. Help maintain audit-ready documentation and ensure governance standards are met. Monitor and report on key risk indicators (KRIs) and incident trends. Collaborate with business units to coordinate activity, gather data and insights for risk assessments. Support the delivery of training and awareness sessions on risk and incident management. Contribute to the development and maintenance of risk registers and control frameworks. Assist in preparing reports and dashboards for senior management and governance forums. Help ensure customer detriment is identified and addressed in line with Consumer Duty. Qualifications and skills Experience in risk management, compliance, project management or operations. Strong organisational and analytical skills with attention to detail. Good communication skills and ability to work with stakeholders across departments. Familiarity with regulatory frameworks (e.g., FCA, GDPR) is desirable. Proficiency in Microsoft Office, especially Excel and PowerPoint. A proactive, curious mindset with a willingness to learn and grow.

About the role

This role supports the Operational Risk & Incident Response Manager in managing operational and conduct risks, as well as the lifecycle of incidents and breaches. You will assist in risk assessments, incident tracking, root cause analysis, and reporting, helping to ensure compliance with regulatory standards and contributing to a strong risk culture across the organisation.

Key Responsibilities

• Support the logging, categorisation, coordination and tracking of operational incidents and breaches.
• As directed by the Operational Risk & Incident Response Manager, work with the 1st line accountable areas to oversee and coordinate progression through the end-to-end lifecycle for major incidents (P1/P2) for the Society. Supporting the accountable area to ensure timely resolution and minimal business impact.
• Assist in root cause analysis (RCA) and follow-up on corrective actions.
• Help maintain audit-ready documentation and ensure governance standards are met.
• Monitor and report on key risk indicators (KRIs) and incident trends.
• Collaborate with business units to coordinate activity, gather data and insights for risk assessments.
• Support the delivery of training and awareness sessions on risk and incident management.
• Contribute to the development and maintenance of risk registers and control frameworks.
• Assist in preparing reports and dashboards for senior management and governance forums.
• Help ensure customer detriment is identified and addressed in line with Consumer Duty.

Qualifications and skills

• Experience in risk management, compliance, project management or operations.
• Strong organisational and analytical skills with attention to detail.
• Good communication skills and ability to work with stakeholders across departments.
• Familiarity with regulatory frameworks (e.g., FCA, GDPR) is desirable.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• A proactive, curious mindset with a willingness to learn and grow.

Job Description

About the role

This role supports the Operational Risk & Incident Response Manager in managing operational and conduct risks, as well as the lifecycle of incidents and breaches. You will assist in risk assessments, incident tracking, root cause analysis, and reporting, helping to ensure compliance with regulatory standards and contributing to a strong risk culture across the organisation.

Key Responsibilities

• Support the logging, categorisation, coordination and tracking of operational incidents and breaches.
• As directed by the Operational Risk & Incident Response Manager, work with the 1st line accountable areas to oversee and coordinate progression through the end-to-end lifecycle for major incidents (P1/P2) for the Society. Supporting the accountable area to ensure timely resolution and minimal business impact.
• Assist in root cause analysis (RCA) and follow-up on corrective actions.
• Help maintain audit-ready documentation and ensure governance standards are met.
• Monitor and report on key risk indicators (KRIs) and incident trends.
• Collaborate with business units to coordinate activity, gather data and insights for risk assessments.
• Support the delivery of training and awareness sessions on risk and incident management.
• Contribute to the development and maintenance of risk registers and control frameworks.
• Assist in preparing reports and dashboards for senior management and governance forums.
• Help ensure customer detriment is identified and addressed in line with Consumer Duty.

Qualifications and skills

• Experience in risk management, compliance, project management or operations.
• Strong organisational and analytical skills with attention to detail.
• Good communication skills and ability to work with stakeholders across departments.
• Familiarity with regulatory frameworks (e.g., FCA, GDPR) is desirable.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• A proactive, curious mindset with a willingness to learn and grow.

Our client, a distinguished management consultancy, is seeking an experienced Senior Management Consultant focused on Operational Excellence to join their practice in Wolverhampton, West Midlands, UK . This role is designed for a strategic thinker with a deep understanding of process improvement methodologies, lean principles, and supply chain optimization. You will lead client engagements aimed at enhancing efficiency, reducing costs, and improving overall business performance. Responsibilities include diagnosing operational issues, designing and implementing transformation programs, and guiding clients through significant change initiatives. The ideal candidate will possess strong analytical skills, a proven ability to model business processes, and extensive experience in leading cross-functional teams to achieve measurable results. You should be adept at stakeholder management, C-suite communication, and developing compelling business cases for change. Expertise in areas such as Six Sigma, Lean Manufacturing, BPM, and advanced analytics is highly desirable. This role is primarily remote, offering flexibility while requiring occasional travel to client sites. A minimum of 5-7 years of relevant consulting experience or in a senior operational leadership role within industry is required. A Bachelor's or Master's degree in a relevant field (e.g., Engineering, Business, Operations Management) is essential. We are looking for a results-oriented professional passionate about driving operational improvements and delivering tangible value to our clients.

Our client, a leading management consultancy firm, is seeking an accomplished Senior Management Consultant specializing in Operational Excellence. This position is fully remote, allowing you to deliver impactful solutions to clients across various sectors from your home base. You will be instrumental in helping organisations streamline their operations, enhance efficiency, reduce costs, and improve overall performance through the application of best practices and continuous improvement methodologies.

Key Responsibilities:

• Lead diagnostic assessments of client operations to identify areas for improvement and develop actionable recommendations.
• Design and implement strategies for operational efficiency, including process re-engineering, lean management, Six Sigma, and supply chain optimization.
• Facilitate workshops and training sessions for client teams on operational excellence principles and tools.
• Develop robust performance measurement frameworks and key performance indicators (KPIs) to track progress and success.
• Manage client relationships at senior levels, building trust and ensuring client satisfaction.
• Lead and mentor project teams, guiding them through complex analytical and implementation phases.
• Prepare and deliver high-quality reports, presentations, and business cases to senior management.
• Contribute to the firm's intellectual capital by developing new methodologies and thought leadership.
• Identify opportunities for business development and support proposal development.
• Stay abreast of industry trends and best practices in operational improvement.

Qualifications:

• Master's degree in Business Administration, Engineering, Operations Management, or a related field.
• Extensive experience in management consulting or in-house operational improvement roles, with a strong focus on operational excellence.
• Proven expertise in methodologies such as Lean, Six Sigma (Black Belt certification preferred), TQM, and process mapping.
• Demonstrated ability to lead complex change initiatives and deliver significant business impact.
• Excellent analytical, problem-solving, and quantitative skills.
• Superior communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Strong project management skills and experience managing diverse teams.
• Ability to work autonomously and effectively in a remote environment.
• Experience across multiple industries is a plus.

This is a pivotal role for a driven consultant seeking to guide organisations towards peak performance. The remote nature of this position offers unparalleled flexibility, allowing you to focus on delivering exceptional value to clients nationwide. The position is nominally based in Derby, Derbyshire, UK , but requires no physical presence in an office.

Our client, a prestigious management consultancy, is seeking a Senior Management Consultant specializing in Operational Excellence. This role is based in our **Coventry, West Midlands, UK** office, with opportunities for client site visits. You will be instrumental in helping clients optimize their business processes, improve efficiency, and drive significant cost savings. This position requires a deep understanding of operational methodologies, lean principles, and continuous improvement techniques. You will lead client engagements, analyze complex operational challenges, and develop practical, data-driven solutions. The ideal candidate will possess strong analytical, problem-solving, and client management skills, coupled with a proven ability to lead change initiatives.

Key Responsibilities:

• Lead diagnostic and design phases of operational improvement projects for clients.
• Analyze current business processes to identify bottlenecks, inefficiencies, and areas for optimization.
• Develop and implement strategies to improve operational performance, reduce costs, and enhance quality.
• Utilize methodologies such as Lean, Six Sigma, and process re-engineering.
• Manage project teams, ensuring effective delivery of solutions and client satisfaction.
• Develop compelling business cases for proposed changes and track their financial impact.
• Facilitate workshops and training sessions for client teams on operational excellence principles.
• Build and maintain strong relationships with client stakeholders at various levels.
• Stay current with industry best practices and emerging trends in operational management.
• Contribute to the development of proprietary tools and frameworks within the practice.

Qualifications:

• Bachelor's or Master's degree in Engineering, Business, Operations Management, or a related discipline.
• Extensive experience in management consulting or a similar role focused on operational improvement.
• Demonstrated expertise in Lean, Six Sigma (Green or Black Belt certification preferred), and process improvement methodologies.
• Proven ability to lead client projects and manage cross-functional teams.
• Strong analytical, problem-solving, and quantitative skills.
• Excellent communication, presentation, and interpersonal skills.
• Ability to travel to client sites as needed.
• Experience in a specific industry vertical is a plus.

This is a challenging and rewarding opportunity for an experienced consultant to drive significant operational improvements for a diverse range of clients. Join our esteemed team and make a tangible impact on business performance.