774 Shopper jobs in the United Kingdom

Working across some of the most iconic and up-and-coming womenswear brands, you are a true specialist who thrives on delivering exceptional styling and personal shopping services to our customers.

You bring confidence, commercial awareness, and a strong understanding of the luxury retail landscape, with the ability to build lasting client relationships and deliver consistently high standards.

This is the ideal opportunity for an experienced individual who can drive sales while creating meaningful connections with clients through exceptional service.

What you will be doing:

· Provide outstanding one-to-one customer service to all clients, including VIPs, in line with KOIBIRD standards.

· Build and maintain a loyal clientele, taking ownership of client data collection, management and aftercare to strengthen long-term relationships.

· Demonstrate and share strong brand and market knowledge with clients, ensuring an elevated and informed shopping experience.

· Offer personalised styling advice, curating edits that reflect KOIBIRD’s unique and directional product range.

· Deliver a seamless multi-channel shopping experience, ensuring clients receive the same level of service across all touchpoints.

· Consistently achieve personal sales targets and contribute to wider business goals through effective upselling and cross-selling across categories.

· Monitor client shopping behaviour and product performance, providing considered feedback to the Store Manager to support business decisions.

· Proactively identify potential new clients, working closely with management to build these relationships and suggest new ways to engage and delight.

· Use tailored communication techniques to ensure the best possible client experience and maximise selling opportunities.

· Take initiative with daily operational tasks, ensuring the shop floor is presented to the highest standards while supporting with merchandising, stock management and deliveries.

· Work collaboratively with the Head of Retail and wider team to foster a supportive, high-performing and service-focused environment.

Who we are looking for:

· Previous retail sales or personal shopping experience in a luxury environment.

· An existing client database and proven ability to build and maintain strong client relationships.

· Excellent knowledge of the brands we carry and a strong understanding of the wider luxury retail market.

· Strong interpersonal and communication skills, with the confidence to build rapport and engage sensitively with clients.

· A polished and confident presence that reflects the KOIBIRD aesthetic and values.

· Commercial awareness and the ability to drive sales through exceptional service.

· A collaborative approach, acting as a role model for the wider team.

Must have the right to work in the UK.

Working across some of the most iconic and up-and-coming womenswear brands, you are a true specialist who thrives on delivering exceptional styling and personal shopping services to our customers.

You bring confidence, commercial awareness, and a strong understanding of the luxury retail landscape, with the ability to build lasting client relationships and deliver consistently high standards.

This is the ideal opportunity for an experienced individual who can drive sales while creating meaningful connections with clients through exceptional service.

What you will be doing:

· Provide outstanding one-to-one customer service to all clients, including VIPs, in line with KOIBIRD standards.

· Build and maintain a loyal clientele, taking ownership of client data collection, management and aftercare to strengthen long-term relationships.

· Demonstrate and share strong brand and market knowledge with clients, ensuring an elevated and informed shopping experience.

· Offer personalised styling advice, curating edits that reflect KOIBIRD’s unique and directional product range.

· Deliver a seamless multi-channel shopping experience, ensuring clients receive the same level of service across all touchpoints.

· Consistently achieve personal sales targets and contribute to wider business goals through effective upselling and cross-selling across categories.

· Monitor client shopping behaviour and product performance, providing considered feedback to the Store Manager to support business decisions.

· Proactively identify potential new clients, working closely with management to build these relationships and suggest new ways to engage and delight.

· Use tailored communication techniques to ensure the best possible client experience and maximise selling opportunities.

· Take initiative with daily operational tasks, ensuring the shop floor is presented to the highest standards while supporting with merchandising, stock management and deliveries.

· Work collaboratively with the Head of Retail and wider team to foster a supportive, high-performing and service-focused environment.

Who we are looking for:

· Previous retail sales or personal shopping experience in a luxury environment.

· An existing client database and proven ability to build and maintain strong client relationships.

· Excellent knowledge of the brands we carry and a strong understanding of the wider luxury retail market.

· Strong interpersonal and communication skills, with the confidence to build rapport and engage sensitively with clients.

· A polished and confident presence that reflects the KOIBIRD aesthetic and values.

· Commercial awareness and the ability to drive sales through exceptional service.

· A collaborative approach, acting as a role model for the wider team.

Must have the right to work in the UK.

Why join Frog ?

Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology.  We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.  

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large. 

What you will be doing ?

We are seeking to grow our Customer Experience Transformation consulting practice by hiring a dynamic Consumer & Shopper Insights Manager . The individual we are looking for must have a sound understanding of Marketing Strategy and Activation, with specific experience in Consumer & shopper insights and a proven ability to shape and deliver innovative marketing related programmes of work. 

You should have some of the following experience:   

• Degree educated or equivalent. 

• 10+ years’ experience, preferably in an agency/consultancy or Industry environment. 

• Understanding consumer behaviour, shopper journeys, and translating insights into strategies that drive growth. 

• You must also have hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future-fit marketing operations, and activating content, data & technology to deliver growth. 

• You understand how to turn a set of business objectives into capabilities and map those capabilities to solutions. 

• You have a proven track record of delivering multifaceted Customer & Marketing programmes of work, across Strategy and Operations. 

An overview of the role

This role is an exciting blend of management consulting skills, mixed with Consumer & shopper insights along with Marketing Strategy and Operations.  

• You will work with clients to generate consumer and shopper insights, translating findings into strategic recommendations. 

• You will help clients define marketing, category management, product development, and channel strategies. 

• You manage and deliver on marketing/sector related projects. 

• You will support business development efforts, including proposal development, client pitches, and account growth. 

• You will mentor and develop junior consultants, contributing to a high-performance team culture. 

• You will stay abreast of industry trends and emerging technologies to inform strategic recommendations. 

• You will have experience working in one of more of Consumer Products, Retail, Utilities, Financial Services. 

What we look for :

A good fit for this role will bring many of the skills, experience, and attributes below 

• Strategic Leader - Capable of managing high-performing projects while delivering impactful approaches that drive measurable results for our clients 

• Pragmatic problem-solver – Focuses on finding practical solutions and reducing complexity to drive results.  

• Proactive and flexible – Adopts a hands-on approach to solving problems and adjusts to shifting priorities with ease. 

• Collaborative team player – Builds strong relationships and works effectively across diverse stakeholders. 

• Excellent interpersonal skills – Builds trust and fosters strong connections with colleagues, clients, and stakeholders. 

• Adaptable and agile – Thrives in dynamic environments and embraces modern, agile ways of working 

It would be a bonus if you had:  

• Strong understanding of research methodologies, data interpretation, and insight storytelling. 

• Experience with qualitative and quantitative research, advanced analytics, and behavioural data. 

Application instructions

(This is only required if we are asking for portfolios to be included or if any specifics are required)  

frog is a global business with teams working from every corner of the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English.  

We don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. 

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. 

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. 

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing. 

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. 

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. 

Customer Service
Location: Dundee
Pay Rates: £13.42 to £31.37 per hour (depending on shift pattern choice)
Contract: Temporary to Permanent
Start Date: 13/10/2025
Training: Full-time, 100% attendance required for the first 6 weeks

Do you type 50+ words per minute with 98% accuracy? If so, put your skills to work in a role that truly matters by joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls.

As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence.

As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service.
This is more than a call handler role - it's a chance to make a real difference, every single shift.

We're looking for individuals who can:
* Communicate clearly and empathetically under pressure
* Think critically and follow structured processes
* Type at least 50 words per minute with 98% accuracy
* Stay composed in emotionally challenging situations

You'll support Relay UK, a service that enables deaf, hard of hearing, and speech-impaired individuals to contact emergency services. Your typing accuracy ensures no detail is missed when it matters most.

Shift Patterns
We offer a variety of shift options to suit different lifestyles.

Option 1: A four-week, rotating rota. Offering working hours between 6:00 to 17:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.

Option 2: A four-week, rotating rota. Offering working hours between 8:00 to 19:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.

Training will be full-time and may include evenings.

Full Training & Career Progression
You'll receive comprehensive training and ongoing support. Within six months, you'll be upskilled and will be expected to answer 999 emergency calls and any other call streams, as required.

Rewards & Benefits:
* Competitive pay & overtime opportunities
* Career development opportunities
* Full paid training
* Instant access to Blue Arrow training portal
* Auto enrolment in pension scheme
* 28 days paid holiday

Application Process
1. Interview & Audio Typing Screening (50 WPM @ 98% accuracy)
2. Client interview & Audio Typing Assessment (50 WPM @ 98% accuracy)
3. Pre-employment Checks (DBS & references)

Ready to Make a Real Difference?
If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters.

We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Role: Customer Service
Location: L3 9QJ - Liverpool
Contract Type: Temporary ongoing
Pay Rate: £14.00 per hour & Ethical upselling rewards-up to £6,000 in vouchers
Working Pattern: Full-time, 37.5 hours/week, Monday-Friday (between 08:00-18:00 on a 3-week rota)
Hybrid Working: 2 days per week (after training and competency achieved)
Training: 4 weeks (100% attendance required)

About the Role
Be part of the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology. We are looking for Customer Service Agents who will support and resolve customers queries.

You'll be the first point of contact-whether they reach out or we contact them-and you'll help resolve issues related to orders, billing, faults, and complaints. Working across multiple products (broadband, mobile, PSTN, and future services), you'll provide first time query resolution by using your listening and problem-solving skills to deliver a smooth and supportive experience.

Key Responsibilities
* Provide first-contact resolution across voice, chat, and digital channels
* Take ownership of customer issues and complaints
* Support across multiple products and services
* Guide customers on self-service options
* Follow processes and diagnostics accurately
* Contribute to continuous improvement activities

Skills Required
* Excellent communication and listening skills
* Strong problem-solving and decision-making
* Multi-product knowledge and system navigation
* Attention to detail and process adherence
* Resilience, adaptability, and accountability whilst working in a fast-paced environment
* Customer Service experience in a Call Centre

Benefits
* Competitive pay and reward incentives
* Hybrid working options
* Full paid training
* Access to Blue Arrow training portal
* Pension scheme
* 28 days paid holiday

We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service Representative – Job Description

We are seeking a motivated and service-oriented Customer Service Representative to join our team in the Hospitality and Tourism industry. This hybrid role, located on Queen Street in Auckland, is ideal for individuals who enjoy working with people and thrive in fast-paced environments.

As a Customer Service Representative, you will play a key role in delivering exceptional service to our guests, clients, and visitors. You will handle a variety of customer interactions, including inquiries, bookings, complaints, and general support, across phone, email, and face-to-face channels. Your goal will be to ensure each customer has a smooth, helpful, and positive experience from start to finish.

We welcome applicants with no prior experience, as we offer one-on-one professional training to help you gain the skills and confidence needed to succeed. If you are enthusiastic, reliable, and eager to learn, this is an excellent opportunity to build your career in the hospitality sector.

Key Responsibilities:

• Assist customers with bookings, reservations, inquiries, and complaints
• Maintain accurate and up-to-date records of customer interactions
• Provide clear and friendly communication across multiple channels
• Collaborate with internal departments to meet customer needs
• Handle transactions or payment processing as required
• Promote services, products, and special offers when appropriate
• Maintain a positive and professional image at all times

Requirements:

• No prior experience necessary; full training will be provided
• Excellent verbal and written communication skills
• Strong problem-solving abilities and a customer-oriented mindset
• Ability to multitask and perform well under pressure
• Flexible availability, including evenings and weekends
• A willingness to learn and grow in a team environment

If you are passionate about delivering great service and looking for a supportive team that values your development, we encourage you to apply.

Where : BT Glasgow Contact Centre - Alexander Bain House 

Full Time:  Permanent

Salary: £25.087 rising to £5.684 after 8 months, plus uncapped commission

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £25,087, rising to £25 84 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Where : BT Glasgow Contact Centre - Alexander Bain House 

Full Time:  Permanent

Salary: £25.087 rising to £5.684 after 8 months, plus uncapped commission

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £25,087, rising to £25 84 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?