150 Shopping Centre jobs in the United Kingdom
Shopping Centre Retail Director/Manager
Posted 18 days ago
Job Viewed
Job Description
Shopping Centre Operations Director or Manager
Location: Various UK Locations (North West)
Salary: Negotiable depending on experience (circa £60,000 - £80,000) + Excellent Benefits
Hours: Full-time, 40 hours per week (predominantly Monday to Friday - manage your hours based on centre needs)
Work Location: On-site
Full time / Permanent
Remarkable Jobs are recruiting on behalf of a leading global property management organisation.
We are seeking an experienced and driven Shopping Centre Operations Manager to join the team at one of several flagship retail destinations across the UK. This is a rare opportunity to take on a senior leadership role at a large-scale shopping centre that is undergoing transformation and modernisation.
Shopping Centre Operations Manager Role:
As a Shopping Centre Operations Manager , you will be responsible for all aspects of day-to-day centre operations, ensuring the smooth running of services, compliance with regulatory standards, and delivering an outstanding visitor and tenant experience. You will also play a pivotal role in tenant engagement, centre transformation projects, and filling vacant retail units to drive commercial performance.
Shopping Centre Operations Manager Key Responsibilities:
- Lead and manage all operational aspects of the shopping centre including FM, cleaning, security, etc.
- Maintain full compliance with health & safety, environmental and fire regulations
- Drive sustainability initiatives in line with ESG strategy, including energy use, recycling, and waste management
- Oversee and deliver capital and landlord-funded projects including fit-outs and refurbishments
- Build strong relationships with occupiers, service providers, consultants, and internal departments
- Manage service charge and operational budgets effectively, ensuring value for money
- Represent the shopping centre within the local community, including industry groups and local authorities
- Identify and lead opportunities for continuous improvement in service delivery and customer satisfaction
- Actively contact and engage potential retail occupiers to fill vacant units and increase footfall
- Support and align day-to-day centre operations with long-term business transformation strategy
What They Are Looking For:
Essential:
- Strong background in operations or facilities management within a retail, commercial, or mixed-use destination
- Experience managing budgets, contracts, and service providers across a large site
- Proven leadership and people management skills
- Familiarity with health & safety, risk management and statutory compliance
- Excellent interpersonal skills with the ability to build rapport with tenants and external stakeholders
Desirable:
- Experience with retail leasing or tenant acquisition
- Project management exposure in refurbishment, construction or transformation projects
- IOSH/NEBOSH qualification
- Knowledge of ESG principles in operational settings
Shopping Centre Operations Manager Key Attributes:
- Commercially minded and customer focused
- Confident communicator and negotiator
- Resilient, adaptable, and comfortable leading in a fast-paced environment
- Organised and solutions-focused, with a hands-on leadership style
If you're looking to step into a high-impact, visible role as a Shopping Centre Operations Director/ Manager and help shape the future of a major retail destination - we'd love to hear from you.
Apply now!
Barista - Store# 17963,GLASGOW - BRAEHEAD SHOPPING CENTRE
Posted today
Job Viewed
Job Description
You donu2019t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. Youu2019re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
Supporting your fellow partners during periods of high volume to keep the store operating
Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
Supporting in creating the third place environment during each shift
Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
Maintaining a clean and organised workspace for your customers and partners
Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, weu2019ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
Free drinks and food when youu2019re on shift
Bean stock options for all partners (own part of Starbucks!)
Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
Life assurance
Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
A free 24/7 Employee Assistance Programme available to you and your family
Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
Great long-term career opportunities in store and support center
So, if youu2019re looking for a new opportunity, with us youu2019ll be welcomed, youu2019ll be challenged, youu2019ll be inspired. Here youu2019ll be heard. Because here, youu2019re a part of it all. Here you belong.
**What is our process?**
Application > CV review > interview and in store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, thereu2019s always room for one more
Barista - Store# 80387,EDMONTON GREEN SHOPPING CENTRE
Posted today
Job Viewed
Job Description
You donu2019t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. Youu2019re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
Supporting your fellow partners during periods of high volume to keep the store operating
Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
Supporting in creating the third place environment during each shift
Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
Maintaining a clean and organised workspace for your customers and partners
Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, weu2019ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
Free drinks and food when youu2019re on shift
Bean stock options for all partners (own part of Starbucks!)
Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
Life assurance
Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
A free 24/7 Employee Assistance Programme available to you and your family
Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
Great long-term career opportunities in store and support center
So, if youu2019re looking for a new opportunity, with us youu2019ll be welcomed, youu2019ll be challenged, youu2019ll be inspired. Here youu2019ll be heard. Because here, youu2019re a part of it all. Here you belong.
**What is our process?**
Application > CV review > interview and in store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, thereu2019s always room for one more
Barista - Store# 17963,GLASGOW - BRAEHEAD SHOPPING CENTRE
Posted today
Job Viewed
Job Description
You donu2019t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. Youu2019re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
Supporting your fellow partners during periods of high volume to keep the store operating
Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
Supporting in creating the third place environment during each shift
Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
Maintaining a clean and organised workspace for your customers and partners
Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, weu2019ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
Free drinks and food when youu2019re on shift
Bean stock options for all partners (own part of Starbucks!)
Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
Life assurance
Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
A free 24/7 Employee Assistance Programme available to you and your family
Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
Great long-term career opportunities in store and support center
So, if youu2019re looking for a new opportunity, with us youu2019ll be welcomed, youu2019ll be challenged, youu2019ll be inspired. Here youu2019ll be heard. Because here, youu2019re a part of it all. Here you belong.
**What is our process?**
Application > CV review > interview and in store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, thereu2019s always room for one more
Barista - Store# 80387,EDMONTON GREEN SHOPPING CENTRE
Posted today
Job Viewed
Job Description
You donu2019t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. Youu2019re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
Supporting your fellow partners during periods of high volume to keep the store operating
Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
Supporting in creating the third place environment during each shift
Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
Maintaining a clean and organised workspace for your customers and partners
Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, weu2019ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
Free drinks and food when youu2019re on shift
Bean stock options for all partners (own part of Starbucks!)
Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
Life assurance
Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
A free 24/7 Employee Assistance Programme available to you and your family
Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
Great long-term career opportunities in store and support center
So, if youu2019re looking for a new opportunity, with us youu2019ll be welcomed, youu2019ll be challenged, youu2019ll be inspired. Here youu2019ll be heard. Because here, youu2019re a part of it all. Here you belong.
**What is our process?**
Application > CV review > interview and in store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, thereu2019s always room for one more
Barista - Store# 80387, EDMONTON GREEN SHOPPING CENTRE

Posted today
Job Viewed
Job Description
You don't need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You're creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
+ Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
+ Supporting your fellow partners during periods of high volume to keep the store operating
+ Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
+ Supporting in creating the third place environment during each shift
+ Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
+ Maintaining a clean and organised workspace for your customers and partners
+ Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
+ 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
+ Free drinks and food when you're on shift
+ Bean stock options for all partners (own part of Starbucks!)
+ Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
+ A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
+ Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
+ Life assurance
+ Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
+ A free 24/7 Employee Assistance Programme available to you and your family
+ Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
+ Great long-term career opportunities in store and support center
So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
**What is our process?**
Application > CV review > interview and in store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more
Barista - Store# 80299, ROCHDALE RIVERSIDE SHOPPING CENTRE

Posted today
Job Viewed
Job Description
You don't need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You're creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
+ Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
+ Supporting your fellow partners during periods of high volume to keep the store operating
+ Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
+ Supporting in creating the third place environment during each shift
+ Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
+ Maintaining a clean and organised workspace for your customers and partners
+ Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
+ 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
+ Free drinks and food when you're on shift
+ Bean stock options for all partners (own part of Starbucks!)
+ Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
+ A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
+ Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
+ Life assurance
+ Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
+ A free 24/7 Employee Assistance Programme available to you and your family
+ Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
+ Great long-term career opportunities in store and support center
So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
**What is our process?**
Application > CV review > interview and in store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more
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Barista - Store# 17963, GLASGOW - BRAEHEAD SHOPPING CENTRE

Posted today
Job Viewed
Job Description
You don't need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You're creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
+ Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
+ Supporting your fellow partners during periods of high volume to keep the store operating
+ Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
+ Supporting in creating the third place environment during each shift
+ Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
+ Maintaining a clean and organised workspace for your customers and partners
+ Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
+ 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
+ Free drinks and food when you're on shift
+ Bean stock options for all partners (own part of Starbucks!)
+ Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
+ A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
+ Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
+ Life assurance
+ Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
+ A free 24/7 Employee Assistance Programme available to you and your family
+ Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
+ Great long-term career opportunities in store and support center
So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
**What is our process?**
Application > CV review > interview and in store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more
Marketing Coordinator - Affinity Staffordshire Outlet Shopping Centre

Posted today
Job Viewed
Job Description
Job ID
209854
Posted
08-Jul-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Facilities Management, Marketing
Location(s)
Stoke-on-Trent - England - United Kingdom of Great Britain and Northern Ireland
**Role Purpose**
To help develop and deliver a marketing strategy that will include social media, advertising, website management, PR and onsite events. Building community connections and third party relationships in the area and liaising with tenants to help promote local and national offers. The Marketing Coordinator will report to the Centre Manager and work in partnership with BWP to deliver the onsite activity and communications strategy, ensuring that all B2C and B2B comms align with the overall strategy and brand values of the centre.
**Role Specific Particulars**
**Affinity Staffordshire Outlet**
The property is medium sized shopping centre located in Stoke on Trent. The successful candidate will be part of a site team of four and will be an essential asset to the property, colleagues, clients and occupiers.
**Key Responsibilities**
Marketing Strategy
+ Work with the Shopping Centre Manager and Client to support in the delivery of the marketing strategy across all key stakeholder groups.
+ Work with external marketing partners to ensure that all marketing activity is aligned with the asset strategy.
+ Execute and manage Affinity Staffordshire's marketing strategy.
+ Ensure that agreed Return on Investment (ROI) measurements in all areas are implemented and used to inform the ongoing marketing strategy.
+ Deliver key events and promotions corresponding to key asset milestones.
+ Support in the development of the sites 'place-making' strategy to realise occupiers' desires for an attractive location capable of building long-term lettings.
Finance
+ Manage and ensure strict control of the marketing budgets.
+ Ensure strict control procedures are implemented, year-end reconciliation is undertaken and value for money is achieved.
+ Work with key partners to achieve self-funding events where possible.
Occupier Liaison
+ Liaising with the onsite tenants, communicating effectively, and ensuring they feel fully supported. Make a significant impact on tenant satisfaction and centre performance.
+ Collection & knowledge of data and information regarding centre retailer performance - primarily total sales but also include where available, ATV, sales densities, sustainability ratio's, store ranges, conversion rates and merchandising frequencies.
+ Support the flow of key indicators from retailers & understanding their business needs.
+ Establish a productive relationship with retailers.
+ Provide the Shopping Centre Manager and team with periodic reporting of retail performance and centre statistics.
+ Collaborate with external agencies and retailers to develop consumer-facing marketing responses to trading performance and social media opportunities.
+ Support centre communication with the retailers, attend the quarterly retailer meetings as directed by the Centre Manager and support the quarterly newsletter and other communication documents for store managers and staff.
+ Encourage retailer participation in centre initiatives.
+ Support updating the retailer handbook with all centre departments.
+ Support the development of a welcome pack to new occupiers and the induction of the new occupier manager before the store opens.
PR
+ Drive the development of robust PR campaigns to support all pillars of activity and activation.
+ Ensure all campaign activity reinforces all key messaging where applicable.
+ Research and communicate potential PR opportunities from within key stakeholders, including occupiers to aid in promoting Affinity Staffordshire ensuring its reputation and brand is enhanced
+ Work with PR agencies to build relationships and deliver PR to key markets in line with marketing strategy.
Events and Promotions
+ Work with partners to develop a Marketing Strategy to help build experience and social media engagement.
+ Support the events and promotions programme through Marketing and social media.
+ Ensure that the events and promotion programme is aligned with the centre's asset and marketing strategy in conjunction with commercial partners where possible.
+ Ensure that the processes and logistics of events and promotions are working within the set guidelines.
Digital Comms & Website
+ Ensure all digital opportunities are identified and exploited.
+ Ensure all digital content is kept relevant and engaging, as well as supporting the wider SEO strategy.
+ Ensure occupier participation and feedback.
+ Ensure the Customer Relationship Management (CRM) strategy is delivered effectively and grows in line with KPIs.
+ Ensure all social media opportunities are identified with associated. engagement strategy, to effectively manage feedback that supports the asset's overall strategies.
Agency Partnerships
+ Support the Shopping Centre Director and Client teams to build strong partnerships with the key stakeholders and manage the day-to-day relationship with agency teams.
+ Manage agency tenders as required to always ensure the best value.
Research
+ Work with external partners to manage research projects from brief to presentation of findings.
+ Fully understand the results and associated implications of research undertaken.
Environmental Social Governance (ESG) Strategy / Responsible Property Investment (RPI) Strategy
+ Support in the delivery of the owner's ESG strategy.
+ Highlight the ESG strategy so that marketing and PR are fully integrated to drive awareness of the asset's commitment to ESG.
People Management
+ Build strong cross-department relationships to maximise cooperation and impact of marketing activities.
+ Ensure optimum delivery of marketing support through external and internal resources.
Other
+ Input to all relevant reports submitted by the due date.
Compliance
+ Ensure compliance with CBRE standard policies and procedures.
+ Adopt a Health and Safety culture.
**Person Specification/Requirements**
+ Minimum 2 years' experience working in marketing / PR / Event Management/ social media/communications or similar role.
+ Previous experience working in business parks, retail, hospitality and/or leisure environments.
+ Collaborative in nature, building relationships at all levels with ease, including internal customers from site-based teams through to their head office teams.
+ Strong organisational, interpersonal and communication skills (written and verbal) Significant experience in digital marketing - email marketing, social media, content creation and campaign management.
+ Pro-active with proven experience of working under own initiative with exceptional results.
+ Ability to prioritise and coordinate demands efficiently ensuring all deadlines are met.
+ Excellent communication skills, both verbally and in writing.
+ Results focused.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Shift Supervisor - Store# 17963,GLASGOW - BRAEHEAD SHOPPING CENTRE
Posted today
Job Viewed
Job Description
At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee.
Weu2019ve got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brandu2019s future. Here your voice is brewed into everything we do. Here youu2019ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
Weu2019re looking for candidates with previous coaching or supervisory experience in a customer facing role. Youu2019ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. Youu2019ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as youu2019ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. Youu2019ll be an ambassador for our partner networks, making sure our partners know, here they belong.
The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include:
Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers
Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store
Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience
Identifying teachable moments to share best practices with the team
Seeing challenges as opportunities for continuous improvement to drive operational excellence.
Executing store operations during scheduled shifts, including organising opening and closing duties
Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, weu2019ll offer you a competitive starting salary and benefits that include:
28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
Free drinks and food when youu2019re on shift
Our store bonus program
Bean stock options for all partners (own part of Starbucks!)
Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
Life assurance
Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
A free 24/7 Employee Assistance Programme available to you and your family
Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
Great long-term career opportunities in store and support center
So, if youu2019re looking for a new opportunity, with us youu2019ll be welcomed, youu2019ll be challenged, youu2019ll be inspired. Here youu2019ll be heard. Because here, youu2019re a part of it all. Here you belong.
**What is our process?**
Application > CV review > first stage interview > second stage interview > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, thereu2019s always room for one more.