1,567 Smartphone jobs in the United Kingdom

IT Technical Support

Location: Hanley

Hours : Monday to Friday ,8am – 4pm

Salary: Up to £25,000 (DOE)

The Role:

Our client is seeking an organised and proactive IT & Systems Support Assistant to provide first-line technical support, manage CRM administration, and ensure smooth onboarding and system use for staff. This is a varied role combining IT troubleshooting, system management, and user support.

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At Saint-Gobain Ecophon, we are looking for a Technical Support Advisor to join our technical team. This role will be responsible for delivering on-site support to our customers ranging from offering technical advice, to delivering on-site training sessions.

Saint-Gobain Ecophon develops, manufactures and markets acoustic products and systems that contribute to a good working environment by enhancing people's well-being and performance.

This is a national, field-based role with extensive travel required due to where clients are located - this role would suit someone with great transport links living centrally in the UK. As such, a full UK driving license will be required.

What you will be doing:

• Providing advice, guidance and training for Ecophon products across stakeholders
• Spending time on-site with clients, ceiling contractors and tier 1 main contractors across the UK & Ireland
• Ensuring our systems are correctly installed to the level of quality required to ensure they reach their design performance
• Using our technologies - including showpad to support the management of technical information and literature
• Supporting the development of our digital services across VR, BIM and LightYX

What we're looking for:

• Strong technical understanding of acoustic solutions, or building materials
• Proven experience in a customer-facing role, ideally within construction or manufacturing
• Ability to interpret technical drawings/specifications and communicate solutions clearly
• Be adaptable, flexible and able to self-motivate
• A willingness to frequently travel across the UK & Ireland

Are Ecophon and Saint-Gobain inclusive employers?

Saint-Gobain is the worldwide leader in light and sustainable construction, improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting, but we do promise to listen.

If you match our criteria, we will be in touch to discuss your experience and more about you as a person. We look forward to hearing from you!

Technical Support Engineer

Competitive Salary + Progression + Training + Monday - Friday + Days + Excellent Company Benefits

Driffield (Commutable from: Stamford Bridge, Dunnington, Beverly, Hornsea, Cranswick, Sewerby, Bridlington, etc)

Are you an Engineer / Technical support engineer with experience working with PLCs looking to join a well-established global company that truly invests in its people through extensive training and clear progression pathways?

On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business.

The company is a highly respected manufacturer with a strong reputation both in the UK and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth.

You will engage directly with clients to resolve technical queries and provide product expertise. You'll play a key part in maintaining customer satisfaction and driving continuous improvement.

This position is ideal for someone with a background in PLC machinery who is eager to become a key part of a forward-thinking company, offering excellent career progression and industry-specific training.

The Role:

• Technical Support / PLCs
• Working closely with clients to resolve issues and enquiries for Technical Products
• Full specialist training and options for progression

The Candidate:

• Experienced dealing with technical problems
• Looking to step into a client facing role
• Looking to progress and develop within a growing company

Reference Number: BBBH(phone number removed)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Billy Clark at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Technical Support Engineer – Packaging Machinery
Location: Leighton Buzzard
Salary: £40,000 – £5,000 + 7–14% Pension + 20 Days Holiday + Death in Service
Hours: Monday to Friday, 8:30am – 5:00pm

About the Company

Our client is a global packaging machinery distributor employing over 2,000 people worldwide with a turnover exceeding £450 illion. Their UK operation, based in Leighton Buzzard, employs 30 staff and generates 0 million in annual revenue. Due to continued growth and increasing demand, they are seeking an additional Technical Support Engineer to join their expanding technical support team.

The Role

As a Technical Support Engineer, you will provide remote and on-site technical support to customers across the UK, resolving engineering issues related to capital packaging equipment. You’ll act as the key link between UK customers and overseas OEM partners, ensuring that technical issues are diagnosed, documented, and resolved efficiently.

Key Responsibilities

• Provide technical and engineering support to customers for capital packaging machinery issues.
• Raise and manage technical support tickets, ensuring timely and accurate resolution.
• Read and interpret equipment manuals, technical documentation, and engineering drawings.
• Diagnose and resolve mechanical, electrical, and software-related issues.
• Understand and troubleshoot electrical systems (24V/415V).
• Work with PLCs, HMIs, and related control systems to identify and correct faults.
• Liaise with OEM suppliers overseas to coordinate solutions and relay information back to customers.
• Document issues, resolutions, and feedback for continuous improvement.
• Support internal teams and contribute to the development of service documentation and knowledge bases.

About You

• Strong engineering background with a good understanding of both mechanical and electrical systems.
• Able to read electrical schematics and understand control circuits and basic electrical principles.
• Familiarity with PLCs and HMIs (e.g., fault finding, parameter adjustments, diagnostics).
• Previous experience in technical support, field service, or machinery maintenance is desirable.
• Excellent problem-solving and communication skills, both written and verbal.
• Comfortable liaising with overseas OEM partners and customers in a professional, timely manner.
• Ability to speak Italian would be advantageous, as many OEM partners are based in Italy.
• Self-motivated, organised, and capable of managing multiple technical cases simultaneously.

Benefits

• Competitive salary (£4 000 – £4 000)
• 7–14% employer pension contribution
• 20 days annual holiday (plus bank holidays)
• Death in service benefit
• Office-based hours: Monday to Friday, 8:30am – 5:00pm
• Career development within a growing UK technical team

If this is of interest please contact Dan Walton on (phone number removed) or email (url removed)

SER-IN

Looking for an exciting opportunity to showcase your technical expertise while working with cutting-edge technology? This is your chance to join a thriving organisation that is revolutionising the way businesses communicate. As a **Technical Support Engineer**, you'll be part of a dynamic team dedicated to delivering innovative solutions and ensuring exceptional customer satisfaction. This role offers the perfect platform to develop your career with lots of progression opportunity to take your career to new heights.

What You Will Do:

- Diagnose and resolve complex technical issues, implementing effective long-term solutions to ensure continuous service performance. - Provide expert support for broadband, routers, access points, and Hosted Voice solutions, guaranteeing an outstanding customer experience. - Perform remote installations of cloud-based telephony systems and manage upgrades for existing customers. - Analyse and troubleshoot software, hardware, and networking problems across a variety of systems. - Deliver training and onboarding support for users, empowering them to make the most of their systems. - Collaborate with your team to share knowledge, improve processes, and drive operational efficiency.

What You Will Bring:

- Experience supporting Internet products such as ADSL, VDSL, FTTC, FTTP, SoGEA, or Ethernet. - Strong IP Networking knowledge, including DHCP, DNS, VPN, NAT, and VoIP. - Hands-on experience configuring, installing, and troubleshooting routers and wireless access points. - Excellent communication skills and a proactive approach to problem-solving. - A continuous learning mindset to stay ahead in an ever-evolving technology landscape.

This company is on a mission to make every contact more meaningful. As part of a wider European group, they pride themselves on innovation, collaboration, and delivering tailored solutions to businesses of all sizes. Joining as a **Technical Support Engineer**, you'll play a pivotal role in helping the company achieve its vision of seamless communication and connectivity for its clients.

Location:  

This role is based at the company's head office in Telford, offering a vibrant and supportive work environment.

Interested?:

Don't miss out on this fantastic opportunity to advance your career as a **Technical Support Engineer**. Apply today to become part of a forward-thinking team where your skills and passion will make a real difference!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

• Private health insurance and 24/7 wellbeing support
• Pension with 6–11% employer contribution, life cover up to 6x salary
• 25 days holiday + 8 bank holidays, option to buy extra
• Free onsite parking, cycle-to-work & EV schemes
• Staff recognition, social events, and training support

• 25 days holiday (+BH’s!)
• A cycle to work scheme
• Employee assistance programme scheme
• Health insurance and life assurance

• Providing 1st line support for software and hardware issues
• Installing, configuring, and maintaining IT equipment and systems
• Troubleshooting Microsoft Windows and Office applications
• Managing user accounts and network configurations
• Logging and tracking issues through to resolution using the Helpdesk system

• Hands-on experience with Windows Operating Systems and Microsoft Office 365
• A good understanding of computer systems, mobile devices, and tech solutions
• Familiarity with remote desktop tools and helpdesk software (e.g. TeamViewer , ServiceDesk Plus )
• Strong communication and problem-solving skills
• A full UK driving licence and access to your own transport

Are you passionate about quality, coaching, and technical excellence? Ready to join a market-leading garage door installation company that’s raising the bar for service and support across the industry?

We’re recruiting a Technical Support Engineer to become the driving force behind field quality, technical support, and installer development. If you love solving complex problems, helping others succeed, and raising standards – this role is made for you.

What You’ll Be Doing:

• Support our Installers
• Coach & Train Engineers in the Field
• Conduct Quality Audits and ensure installations meet high standards
• Root Cause Analysis (RCA) – identify issues, implement real fixes
• Provide Actionable Feedback to the Business and Field Teams
• Deliver Training & Mentorship for new Engineers
• Sign Off Engineers’ Competence post-training
• Support Large or Complex Installations as the technical lead
• Help Develop Training Materials, Online Courses, and Best Practice Manuals
• Audit Customer Aftercare Services and provide coaching where needed

What You Bring:

• Knowledge of garage doors, components, and installation
• Skilled in troubleshooting & fault diagnosis
• Experience in performance coaching and auditing
• Excellent communication, especially when working remotely
• Self-motivated, solutions-driven, and a team player
• Passion for customer service and exceeding expectations

Why Join ?

• Be part of a fast-growing, respected brand
• Make a real impact on product quality and customer satisfaction
• Collaborate with a passionate, expert team
• Opportunities for career growth and continuous learning

Are you passionate about quality, coaching, and technical excellence? Ready to join a market-leading garage door installation company that’s raising the bar for service and support across the industry?

We’re recruiting a Technical Support Engineer to become the driving force behind field quality, technical support, and installer development. If you love solving complex problems, helping others succeed, and raising standards – this role is made for you.

What You’ll Be Doing:

• Support our Installers
• Coach & Train Engineers in the Field
• Conduct Quality Audits and ensure installations meet high standards
• Root Cause Analysis (RCA) – identify issues, implement real fixes
• Provide Actionable Feedback to the Business and Field Teams
• Deliver Training & Mentorship for new Engineers
• Sign Off Engineers’ Competence post-training
• Support Large or Complex Installations as the technical lead
• Help Develop Training Materials, Online Courses, and Best Practice Manuals
• Audit Customer Aftercare Services and provide coaching where needed

What You Bring:

• Knowledge of garage doors, components, and installation
• Skilled in troubleshooting & fault diagnosis
• Experience in performance coaching and auditing
• Excellent communication, especially when working remotely
• Self-motivated, solutions-driven, and a team player
• Passion for customer service and exceeding expectations

Why Join ?

• Be part of a fast-growing, respected brand
• Make a real impact on product quality and customer satisfaction
• Collaborate with a passionate, expert team
• Opportunities for career growth and continuous learning