765 Software Issues jobs in the United Kingdom

Job Title: IT Systems Support / Entry Level IT Systems Role

Location: Uckfield, East Sussex. Driver required.

Salary: 25,000 - 29,000 per annum DOE

Benefits: 20days annual leave +

To apply for this role you must be fully eligible to work in the UK and be able to travel into the office on occasion

Are you passionate about technology and eager to make a real impact? Join our dynamic team as a Software Support Engineer and help us revolutionize employee communication!

The Company

We are on a mission to simplify and enhance the way organizations engage with their employees. Our innovative solutions cut through the noise, inspire action, and put people at the heart of everything we do. We pride ourselves on our amazing workplace culture, where your voice is heard, and your growth is supported.

Responsibilities:

• Resolve data and code issues for new customers
• Analyse, identify, and fix software bugs reported by users or detected through monitoring.
• Troubleshoot and resolve support ticket bugs to ensure optimal performance and user satisfaction.
• Monitor support ticket queues and address incidents according to SLAs.
• Develop and implement solutions for recurring issues to improve system reliability and efficiency.
• Provide technical guidance and training to 1st Line Support.
• Document solutions and processes to enhance knowledge sharing and support efficiency.
• Stay updated with industry best practices and emerging technologies through training and certifications.

Requirements:

• Experience within a similar role
• Familiarity with cloud environments
• Experience with APIs, JSON, and XML
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive salary and benefits package.
• 25 days holiday plus additional discretionary days.
• Health insurance, pension, and life insurance.
• Gym contribution and travel allowance.
• Engaging social events and a supportive workplace culture.
• Opportunities for professional growth and development.

If you are interested in this role, please apply!

• Customer and distributor support, act as a forward-facing pointof contact for customers and business partners.
• Software support, providing software and IT support to departments.
• Produce, maintain and curatetraining materials.
• Actively support the sales and marketing department.
• Deliver technical knowledge and practical skills in a forward-facing capacity.
  • Installation and set up.
  • Customer configuration.
• Actively support with complaints and technical support.
  • Log, monitor, update and resolve complaints.
  • Internal, customer and distributor support.
• Engage in continuous product development - continuous evaluation of all product lines.

• HNC/HND/Degree or equivalent in computer science or computer related field.
• Strong knowledge of Windows, MacOS, and Linux operating systems.
• Experience with networking concepts (TCP/IP, DNS, VPN, WI-FI).
• Working knowledge of database setup and maintenance (Microsoft SQL / Access).
• Familiarity with MS Dynamics, MS Active Directory, Office 365, and cloud platforms.
• Understanding of LIMS set up and communication protocols.
• Experience in Cyber security essentials desirable but not essential.

To apply for this role you must be fully eligible to work in the UK and be able to travel into the office on occasion

Are you passionate about technology and eager to make a real impact? Join our dynamic team as a Software Support Engineer and help us revolutionize employee communication!

The Company

We are on a mission to simplify and enhance the way organizations engage with their employees. Our innovative solutions cut through the noise, inspire action, and put people at the heart of everything we do. We pride ourselves on our amazing workplace culture, where your voice is heard, and your growth is supported.

Responsibilities:

• Resolve data and code issues for new customers
• Analyse, identify, and fix software bugs reported by users or detected through monitoring.
• Troubleshoot and resolve support ticket bugs to ensure optimal performance and user satisfaction.
• Monitor support ticket queues and address incidents according to SLAs.
• Develop and implement solutions for recurring issues to improve system reliability and efficiency.
• Provide technical guidance and training to 1st Line Support.
• Document solutions and processes to enhance knowledge sharing and support efficiency.
• Stay updated with industry best practices and emerging technologies through training and certifications.

Requirements:

• Experience within a similar role
• Familiarity with cloud environments
• Experience with APIs, JSON, and XML
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive salary and benefits package.
• 25 days holiday plus additional discretionary days.
• Health insurance, pension, and life insurance.
• Gym contribution and travel allowance.
• Engaging social events and a supportive workplace culture.
• Opportunities for professional growth and development.

If you are interested in this role, please apply!

• Customer and distributor support, act as a forward-facing pointof contact for customers and business partners.
• Software support, providing software and IT support to departments.
• Produce, maintain and curatetraining materials.
• Actively support the sales and marketing department.
• Deliver technical knowledge and practical skills in a forward-facing capacity.
  • Installation and set up.
  • Customer configuration.
• Actively support with complaints and technical support.
  • Log, monitor, update and resolve complaints.
  • Internal, customer and distributor support.
• Engage in continuous product development - continuous evaluation of all product lines.

• HNC/HND/Degree or equivalent in computer science or computer related field.
• Strong knowledge of Windows, MacOS, and Linux operating systems.
• Experience with networking concepts (TCP/IP, DNS, VPN, WI-FI).
• Working knowledge of database setup and maintenance (Microsoft SQL / Access).
• Familiarity with MS Dynamics, MS Active Directory, Office 365, and cloud platforms.
• Understanding of LIMS set up and communication protocols.
• Experience in Cyber security essentials desirable but not essential.

Software Support Engineer (x2)

Bedford Hybrid (1 day a week office)
£3038k + Benefits
UK Only (ILR or above due to clearance)

Join a leading SaaS company as a Software Support Engineer , helping customers get the best from their low-code, SaaS platform. Youll be the bridge between development and clients solving issues, supporting workflows, and delivering excellent service.

What youll need:

• Software/.

WHJS1_UKTJ

To apply for this role you must be fully eligible to work in the UK and be able to travel into the office on occasion

Are you passionate about technology and eager to make a real impact? Join our dynamic team as a Software Support Engineer and help us revolutionize employee communication!

The Company

We are on a mission to simplify and enhance the way organizations engage with their employees. Our in.

WHJS1_UKTJ

An exciting opportunity has arisen to join one of the worlds leading travel management companies operating from a central London or Glasgow location.

You will be joining a small team of online support and business support coordinators to manage both internal and external customers dealing with 1st line technical support including troubleshooting and system functionality.

This is a customer facing r.

WHJS1_UKTJ

About the Role

As a Software Support Agent, you'll represent Zellis in both internal and customer-facing interactions, delivering high-quality, multi-channel support for our software solutions. Youll work with a range of stakeholdersHR/payroll managers, finance, IT professionalsto resolve issues, improve service delivery, and enhance the customer experience.

Key Responsibilities

• Technical Support : Pr.

WHJS1_UKTJ