510 Solution Management jobs in the United Kingdom
Specialist, Business Solutions
London, London
First American
Posted 1 day ago
Job Viewed
Job Description
Specialist, Business Solutions page is loaded Specialist, Business Solutions Apply locations CAN, Ontario, London time type Full time posted on Posted 5 Days Ago job requisition id R
Company Summary
Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.nFCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.nJob Summary
We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.nAs a Business Solutions Specialist, you will be a point of contact for management/executive level external customers to ensure positive customer experience and satisfaction. You will be responsible for fostering and maintaining positive customer relationships via assessing and fulfilling customer initiatives, requests, and implementations. You will work directly with Business Development Directors and FCT internal departments to pursue new business opportunities and identify additional revenue sources within existing client relationships. In this customer centric role, you will need to be self-motivated, have the ability to learn quickly, take initiative and work independently while maintaining excellent time management skills, prioritization skills, and interface effectively with cross functional teams with both internal and external stakeholders.
HERE’S HOW YOU’LL CONTRIBUTE:nRelationship Management
- Ensuring positive customer experience and satisfaction. You will accomplish this by providing support, information, and guidance about our products, services, and industry to existing, new, and potential customers. This includes but not limited to; acting as the first point of engagement or escalation for management/executive level external customers, participating in sales meetings, facilitating platform and process training sessions, reviewing and coordinating client program changes, requests, enhancements, handling dispute resolution etc.nRecognize and Seek New Business opportunities -
Work directly with the Business Development team and other FCT teams to pursue new business opportunities and identify areas to improve or grow existing client relationships. A Business Solutions Specialist will need to analyze current programs and processes with clients, assess their organizational needs, recognize areas needing improvement, and suggest new FCT services whenever possiblen“Know Your Customer” -
Understand client’s internal processes, identify gaps and assist in the development of new solutions. The “Know Your Customer” aspect of this position is integral to the success of new business opportunities and ensure continued customer satisfaction.nCoordinate Assessments of or for FCTDS –
Facilitating the intake, review, internal coordination, execution, communication, and resolution of customer and vendor audits and assessments.nPerforms All Necessary Training-
Providing training for products and services to new and existing clients, business partners and third party vendors using various methods (i.e. onsite, webinar, teleconference etc.). May also involve providing demonstrations of FCT-DS products/offering/services for new and potential clients during business development opportunitiesnHERE’S WHAT YOU’LL BRING:nExperience in collections and recovery, insolvency or related industry experience an assetnExperience in a customer facing solutions role an assetnProficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook and Internet Explorer)nUniversity or college an assetnHERE’S WHAT SETS US APART:nThrough mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.nComprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
Group retirement savings plan with company match
Paid holidays and generous paid time off
Hybrid work arrangements
Paid volunteer opportunities and charitable donation matching
Employee recognition programs that include referral incentives
Potential for performance-based incentives
The opportunity to participate in our stock purchase plan
And more!
*A s per terms of the employment agreementnThe Great Place to Work Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces in North America.nBy joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.nThank you for considering FCT. We look forward to meeting you.nIn accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.nTo avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.nFCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.
About Us
We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us!
#J-18808-Ljbffrn
Company Summary
Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.nFCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.nJob Summary
We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.nAs a Business Solutions Specialist, you will be a point of contact for management/executive level external customers to ensure positive customer experience and satisfaction. You will be responsible for fostering and maintaining positive customer relationships via assessing and fulfilling customer initiatives, requests, and implementations. You will work directly with Business Development Directors and FCT internal departments to pursue new business opportunities and identify additional revenue sources within existing client relationships. In this customer centric role, you will need to be self-motivated, have the ability to learn quickly, take initiative and work independently while maintaining excellent time management skills, prioritization skills, and interface effectively with cross functional teams with both internal and external stakeholders.
HERE’S HOW YOU’LL CONTRIBUTE:nRelationship Management
- Ensuring positive customer experience and satisfaction. You will accomplish this by providing support, information, and guidance about our products, services, and industry to existing, new, and potential customers. This includes but not limited to; acting as the first point of engagement or escalation for management/executive level external customers, participating in sales meetings, facilitating platform and process training sessions, reviewing and coordinating client program changes, requests, enhancements, handling dispute resolution etc.nRecognize and Seek New Business opportunities -
Work directly with the Business Development team and other FCT teams to pursue new business opportunities and identify areas to improve or grow existing client relationships. A Business Solutions Specialist will need to analyze current programs and processes with clients, assess their organizational needs, recognize areas needing improvement, and suggest new FCT services whenever possiblen“Know Your Customer” -
Understand client’s internal processes, identify gaps and assist in the development of new solutions. The “Know Your Customer” aspect of this position is integral to the success of new business opportunities and ensure continued customer satisfaction.nCoordinate Assessments of or for FCTDS –
Facilitating the intake, review, internal coordination, execution, communication, and resolution of customer and vendor audits and assessments.nPerforms All Necessary Training-
Providing training for products and services to new and existing clients, business partners and third party vendors using various methods (i.e. onsite, webinar, teleconference etc.). May also involve providing demonstrations of FCT-DS products/offering/services for new and potential clients during business development opportunitiesnHERE’S WHAT YOU’LL BRING:nExperience in collections and recovery, insolvency or related industry experience an assetnExperience in a customer facing solutions role an assetnProficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook and Internet Explorer)nUniversity or college an assetnHERE’S WHAT SETS US APART:nThrough mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.nComprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
Group retirement savings plan with company match
Paid holidays and generous paid time off
Hybrid work arrangements
Paid volunteer opportunities and charitable donation matching
Employee recognition programs that include referral incentives
Potential for performance-based incentives
The opportunity to participate in our stock purchase plan
And more!
*A s per terms of the employment agreementnThe Great Place to Work Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces in North America.nBy joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.nThank you for considering FCT. We look forward to meeting you.nIn accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.nTo avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.nFCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.
About Us
We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us!
#J-18808-Ljbffrn
This advertiser has chosen not to accept applicants from your region.
0
Business Solutions Change Consultant
EC2Y 5AS London Liverpool Street, London
Sparta Global Limited
Posted 15 days ago
Job Viewed
Job Description
About Sparta Global
Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public an.
WHJS1_UKTJ
This advertiser has chosen not to accept applicants from your region.
1
Business Solutions Architect (Consultant)
London, London
Actica Consulting Limited
Posted 1 day ago
Job Viewed
Job Description
Business Solutions Architect (Consultant)
Department:
ConsultancynEmployment Type:
Full TimenLocation:
LondonnReporting To:
Rob HawtinnDescription
As a Business Solutions Architect at Actica, you will have the opportunity to provide support to a wide range of high-profile UK public sector and defence organisations. Your help will enable them to get the maximum benefit from their technology investments, and in doing so play a key role in nationally critical projects which make a real difference to people’s everyday lives.nYou will use your architecture skills across a range of consulting projects and clients to provide high-value strategy, business analysis, technology and procurement consultancy to ensure any solution aligns with business strategy and aspirations. With expertise in using architectural practices across business and solution domains to enable large, complex businesses to plan, design and implement transformation programmes and projects, you will help clients to make informed decisions that provide real benefit.nCandidates must be eligible and willing to gain high level UK Security Clearance to apply for this position.nKey Responsibilities
Providing architecture services in complex transformation programmes to enable alignment and drive coherent delivery based on value streams;nDeveloping baseline and transition architectures to support the client's strategic and/or implementation planning of ICT services within a business change programme;nDeveloping architecture views to describe all aspects of a client's organisation, such as its business, applications and data architecture.nSkills, Knowledge and Expertise
The following attributes and areas of experience are essential for this role:nExperience in using enterprise or business architecture frameworks and practices such as TOGAF to enable a large, complex business to plan, deliver and govern change;nExperience producing architecture documentation, such as options assessments, suitable to engage business stakeholders in both informal and formal governance settings;nA flexible, consulting mindset. The fast-moving nature of the ICT environment, together with the need to resource multiple, ad-hoc assignments, requires our consultants to be quick thinkers, proactive and self-motivated and have the ability to apply a structured approach to often unfamiliar subject matter;nExcellent interpersonal, presentation and written communication skills.nThe following desirable attributes and areas of experience will make you particularly suited to this role with Actica:nExperience in the public sector, defence or financial services, preferably within the ICT context on enterprise solutions;nConsulting experience in the public sector or defence;nArchitectural expertise in one or more of business, solutions or service architecture domains.nAlmost all of our roles require a high degree of technical skill. That being said, we are consultants and therefore a wide and varied background is preferable as the capability to adapt quickly to change is often required.nAll candidates must be eligible and willing to gain UK Security Clearance to apply for this position.nAbout Actica:nActica Consulting is a growing digital consultancy that works on some of the most nationally critical technology projects. We specialise in delivering complex projects to limited timescales. Our customers include a wide range of public sector organisations; such as, the Home Office, the Ministry of Defence, HM Treasury, the Ministry of Justice, Police Forces, Fire Services and the NHS.nWe are a digital consultancy, working primarily for the UK Public Sector and Critical National Infrastructure organisations. Fundamentally our work is focused on making our clients more efficient, effective and secure.nWe aim to nurture a diverse workforce through inclusive working practices, promoting equality in our recruitment activities, and by employing candidates on the basis of merit. We are keen to continue to improve diversity within our organisation and the industries in which we work, and hope to employ individuals who share that view.nWorking Arrangements:
Hybrid working model, with an office base in Guildford, Surrey and access to our other offices in London, Swindon and Cheltenham.nTypical working week might involve 2-3 days working at clients’ premises or other locations and the remainder at home or at one of our offices.nSome projects may require up to 5 days per week on-site with colleagues.nThe practicalities of some project work means that individuals may need to stay away from home during the working weeknTeam-based project environment with opportunities to participate in internal initiatives.nBenefits
25 days of paid leave per annum plus 8 UK bank holidaysnParticipation in a discretionary bonus schemenParticipation in our stakeholder pension schemenParticipation in cycle to work schemenEmployee Assistance ProgrammenElectric Car leasing Scheme
#J-18808-Ljbffrn
Department:
ConsultancynEmployment Type:
Full TimenLocation:
LondonnReporting To:
Rob HawtinnDescription
As a Business Solutions Architect at Actica, you will have the opportunity to provide support to a wide range of high-profile UK public sector and defence organisations. Your help will enable them to get the maximum benefit from their technology investments, and in doing so play a key role in nationally critical projects which make a real difference to people’s everyday lives.nYou will use your architecture skills across a range of consulting projects and clients to provide high-value strategy, business analysis, technology and procurement consultancy to ensure any solution aligns with business strategy and aspirations. With expertise in using architectural practices across business and solution domains to enable large, complex businesses to plan, design and implement transformation programmes and projects, you will help clients to make informed decisions that provide real benefit.nCandidates must be eligible and willing to gain high level UK Security Clearance to apply for this position.nKey Responsibilities
Providing architecture services in complex transformation programmes to enable alignment and drive coherent delivery based on value streams;nDeveloping baseline and transition architectures to support the client's strategic and/or implementation planning of ICT services within a business change programme;nDeveloping architecture views to describe all aspects of a client's organisation, such as its business, applications and data architecture.nSkills, Knowledge and Expertise
The following attributes and areas of experience are essential for this role:nExperience in using enterprise or business architecture frameworks and practices such as TOGAF to enable a large, complex business to plan, deliver and govern change;nExperience producing architecture documentation, such as options assessments, suitable to engage business stakeholders in both informal and formal governance settings;nA flexible, consulting mindset. The fast-moving nature of the ICT environment, together with the need to resource multiple, ad-hoc assignments, requires our consultants to be quick thinkers, proactive and self-motivated and have the ability to apply a structured approach to often unfamiliar subject matter;nExcellent interpersonal, presentation and written communication skills.nThe following desirable attributes and areas of experience will make you particularly suited to this role with Actica:nExperience in the public sector, defence or financial services, preferably within the ICT context on enterprise solutions;nConsulting experience in the public sector or defence;nArchitectural expertise in one or more of business, solutions or service architecture domains.nAlmost all of our roles require a high degree of technical skill. That being said, we are consultants and therefore a wide and varied background is preferable as the capability to adapt quickly to change is often required.nAll candidates must be eligible and willing to gain UK Security Clearance to apply for this position.nAbout Actica:nActica Consulting is a growing digital consultancy that works on some of the most nationally critical technology projects. We specialise in delivering complex projects to limited timescales. Our customers include a wide range of public sector organisations; such as, the Home Office, the Ministry of Defence, HM Treasury, the Ministry of Justice, Police Forces, Fire Services and the NHS.nWe are a digital consultancy, working primarily for the UK Public Sector and Critical National Infrastructure organisations. Fundamentally our work is focused on making our clients more efficient, effective and secure.nWe aim to nurture a diverse workforce through inclusive working practices, promoting equality in our recruitment activities, and by employing candidates on the basis of merit. We are keen to continue to improve diversity within our organisation and the industries in which we work, and hope to employ individuals who share that view.nWorking Arrangements:
Hybrid working model, with an office base in Guildford, Surrey and access to our other offices in London, Swindon and Cheltenham.nTypical working week might involve 2-3 days working at clients’ premises or other locations and the remainder at home or at one of our offices.nSome projects may require up to 5 days per week on-site with colleagues.nThe practicalities of some project work means that individuals may need to stay away from home during the working weeknTeam-based project environment with opportunities to participate in internal initiatives.nBenefits
25 days of paid leave per annum plus 8 UK bank holidaysnParticipation in a discretionary bonus schemenParticipation in our stakeholder pension schemenParticipation in cycle to work schemenEmployee Assistance ProgrammenElectric Car leasing Scheme
#J-18808-Ljbffrn
This advertiser has chosen not to accept applicants from your region.
2
Program and Business Solutions Manager
London, London
International SOS
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the
Program and Business Solutions Manager
role at
International SOSn4 days ago Be among the first 25 applicantsnJoin to apply for the
Program and Business Solutions Manager
role at
International SOSnGet AI-powered advice on this job and more exclusive features.nAbout The Role
The Program and Business Solutions Manager, Digital Assistance, plays a pivotal role in leading and coordinating the transformation of International SOS’s global case management and provider network capabilities. This role is responsible for overseeing strategic programs that enable the shift to a customer-centric, AI-powered omnichannel assistance platform. The Program Manager will ensure alignment across product, operations, and technology teams, driving delivery of future-fit digital solutions that enhance operational efficiency and service excellence.nAbout The Role
The Program and Business Solutions Manager, Digital Assistance, plays a pivotal role in leading and coordinating the transformation of International SOS’s global case management and provider network capabilities. This role is responsible for overseeing strategic programs that enable the shift to a customer-centric, AI-powered omnichannel assistance platform. The Program Manager will ensure alignment across product, operations, and technology teams, driving delivery of future-fit digital solutions that enhance operational efficiency and service excellence.
Key Responsibilities
As the CMS Program Lead, you’ll play a pivotal role in shaping the future of digital assistance services. Your mission will be to drive innovation, streamline operations, and deliver a world-class case management platform.
Key Responsibilities Include
Lead the Full Program Lifecycle: Own the end-to-end delivery of the Future CMS -from discovery and design to implementation and rollout.nStrategic Roadmapping: Develop and maintain a clear, actionable program roadmap aligned with business priorities and emerging technologies.nCross-Functional Leadership: Coordinate global teams across product, IT, operations, and medical/security services to deliver impactful outcomes.nBusiness Case & ROI: Build compelling business cases, cost models, and benefit frameworks to support investment decisions and measure success.nStakeholder Engagement: Act as the key liaison between Assistance Centres, Group IT, and product teams—ensuring alignment, transparency, and shared vision.nAI & Innovation: Lead the design, testing, and deployment of AI-powered tools (e.g., transcription, automation) using rapid experimentation and pilot programs.nVendor & Compliance Oversight: Manage strategic tech partnerships and ensure all vendors meet compliance standards, including data protection and AI governance.nData & Process Excellence: Collaborate with data architects to design future-ready data models and maintain a robust process repository.nProduct Strategy & Development: Shape the CMS as a commercial product opportunity, aligning features with market needs and service delivery evolution.nGovernance & Communication: Facilitate program governance forums and maintain proactive communication to manage expectations and resolve challenges.
About You
Bachelor’s degree required; Business, Information Systems, Engineering, or other related fields.nCertified in Business Process Management or Lean Six Sigma; proficiency in SAP Signavio.nProject Management or Scaled Agile Framework (SAFe).nProficiency in MS Office suite of applications, esp. MS Project and MS Visio.nProficiency in MS Office suite of applications, esp. MS Project and MS Visio.nTypically 7+ years in digital transformation, product management, or operational excellence roles.nProven success managing complex tech programs—ideally in healthcare, security, or assistance services.nExperience with process design, decision modelling, and vendor oversight.nFamiliarity with CCaaS platforms, AI experimentation, and agile delivery.nStrong background in system and process analysis, requirements definition, and end-to-end delivery lifecycle.
Additional Information
Travel occasionally to meetings in other Intl.SOS regions – as assigned
#EUROPEnSeniority level
Seniority level Not ApplicablenEmployment type
Employment type Full-timenJob function
Job function OthernIndustries Hospitals and Health CarenReferrals increase your chances of interviewing at International SOS by 2xnGet notified about new Business Solutions Manager jobs in
London, England, United Kingdom .nSCUK Senior Strategic Business Development Manager
London, England, United Kingdom 18 hours agonSenior Business Development Manager (Business Process Outsourcing)
London, England, United Kingdom 1 week agonBusiness Development Manager, Middle East Practice
London, England, United Kingdom 1 month agonSenior Business Development Manager - UK team
London, England, United Kingdom 23 hours agonLondon, England, United Kingdom 1 month agonLondon, England, United Kingdom 2 weeks agonLondon, England, United Kingdom 1 week agonBusiness Development Manager - South & South West London
Business Development Manager – (Wholesale, Online & Franchising)
Croydon, England, United Kingdom 23 hours agonBusiness Development Manager (Consulting Services)
London, England, United Kingdom 1 month agonBusiness Development Manager - Healthcare
London, England, United Kingdom 1 day agonLondon, England, United Kingdom 6 days agonLondon, England, United Kingdom 2 months agonBusiness Development Manager - Central London
Business Development Manager - International
London, England, United Kingdom 1 week agonSenior Strategic Business Development Manager
Redhill, England, United Kingdom 1 day agonBusiness Development Manager - Microsoft Dynamics
Greater London, England, United Kingdom 2 weeks agonBusiness Development Manager, Strategic Neo Cloud Partnerships
London, England, United Kingdom 5 hours agonBusiness Development Manager - Chase Erwin
London, England, United Kingdom 1 month agonLondon, England, United Kingdom 3 weeks agonLondon, England, United Kingdom 1 week agonBusiness Development Manager (Private Client), London
London, England, United Kingdom 2 weeks agonLondon, England, United Kingdom 1 week agonLondon, England, United Kingdom 2 weeks agonBusiness Development Manager East-Midlands
London, England, United Kingdom 1 week agonBusiness Development Manager / Senior Business Development Mananger
London, England, United Kingdom 1 month agonBusiness Development Manager - Government and Industry
Greater London, England, United Kingdom 1 week agonBusiness Development/Partner Manager - EMEA Regional Product Partnerships
London, England, United Kingdom 2 weeks agonLondon, England, United Kingdom 2 weeks agonLondon, England, United Kingdom 2 weeks agonBusiness Development Manager, Strategic Sovereign Partnerships
London, England, United Kingdom 5 hours agonLondon Area, United Kingdom £60,000.00-£65, hours agonWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffrn
Program and Business Solutions Manager
role at
International SOSn4 days ago Be among the first 25 applicantsnJoin to apply for the
Program and Business Solutions Manager
role at
International SOSnGet AI-powered advice on this job and more exclusive features.nAbout The Role
The Program and Business Solutions Manager, Digital Assistance, plays a pivotal role in leading and coordinating the transformation of International SOS’s global case management and provider network capabilities. This role is responsible for overseeing strategic programs that enable the shift to a customer-centric, AI-powered omnichannel assistance platform. The Program Manager will ensure alignment across product, operations, and technology teams, driving delivery of future-fit digital solutions that enhance operational efficiency and service excellence.nAbout The Role
The Program and Business Solutions Manager, Digital Assistance, plays a pivotal role in leading and coordinating the transformation of International SOS’s global case management and provider network capabilities. This role is responsible for overseeing strategic programs that enable the shift to a customer-centric, AI-powered omnichannel assistance platform. The Program Manager will ensure alignment across product, operations, and technology teams, driving delivery of future-fit digital solutions that enhance operational efficiency and service excellence.
Key Responsibilities
As the CMS Program Lead, you’ll play a pivotal role in shaping the future of digital assistance services. Your mission will be to drive innovation, streamline operations, and deliver a world-class case management platform.
Key Responsibilities Include
Lead the Full Program Lifecycle: Own the end-to-end delivery of the Future CMS -from discovery and design to implementation and rollout.nStrategic Roadmapping: Develop and maintain a clear, actionable program roadmap aligned with business priorities and emerging technologies.nCross-Functional Leadership: Coordinate global teams across product, IT, operations, and medical/security services to deliver impactful outcomes.nBusiness Case & ROI: Build compelling business cases, cost models, and benefit frameworks to support investment decisions and measure success.nStakeholder Engagement: Act as the key liaison between Assistance Centres, Group IT, and product teams—ensuring alignment, transparency, and shared vision.nAI & Innovation: Lead the design, testing, and deployment of AI-powered tools (e.g., transcription, automation) using rapid experimentation and pilot programs.nVendor & Compliance Oversight: Manage strategic tech partnerships and ensure all vendors meet compliance standards, including data protection and AI governance.nData & Process Excellence: Collaborate with data architects to design future-ready data models and maintain a robust process repository.nProduct Strategy & Development: Shape the CMS as a commercial product opportunity, aligning features with market needs and service delivery evolution.nGovernance & Communication: Facilitate program governance forums and maintain proactive communication to manage expectations and resolve challenges.
About You
Bachelor’s degree required; Business, Information Systems, Engineering, or other related fields.nCertified in Business Process Management or Lean Six Sigma; proficiency in SAP Signavio.nProject Management or Scaled Agile Framework (SAFe).nProficiency in MS Office suite of applications, esp. MS Project and MS Visio.nProficiency in MS Office suite of applications, esp. MS Project and MS Visio.nTypically 7+ years in digital transformation, product management, or operational excellence roles.nProven success managing complex tech programs—ideally in healthcare, security, or assistance services.nExperience with process design, decision modelling, and vendor oversight.nFamiliarity with CCaaS platforms, AI experimentation, and agile delivery.nStrong background in system and process analysis, requirements definition, and end-to-end delivery lifecycle.
Additional Information
Travel occasionally to meetings in other Intl.SOS regions – as assigned
#EUROPEnSeniority level
Seniority level Not ApplicablenEmployment type
Employment type Full-timenJob function
Job function OthernIndustries Hospitals and Health CarenReferrals increase your chances of interviewing at International SOS by 2xnGet notified about new Business Solutions Manager jobs in
London, England, United Kingdom .nSCUK Senior Strategic Business Development Manager
London, England, United Kingdom 18 hours agonSenior Business Development Manager (Business Process Outsourcing)
London, England, United Kingdom 1 week agonBusiness Development Manager, Middle East Practice
London, England, United Kingdom 1 month agonSenior Business Development Manager - UK team
London, England, United Kingdom 23 hours agonLondon, England, United Kingdom 1 month agonLondon, England, United Kingdom 2 weeks agonLondon, England, United Kingdom 1 week agonBusiness Development Manager - South & South West London
Business Development Manager – (Wholesale, Online & Franchising)
Croydon, England, United Kingdom 23 hours agonBusiness Development Manager (Consulting Services)
London, England, United Kingdom 1 month agonBusiness Development Manager - Healthcare
London, England, United Kingdom 1 day agonLondon, England, United Kingdom 6 days agonLondon, England, United Kingdom 2 months agonBusiness Development Manager - Central London
Business Development Manager - International
London, England, United Kingdom 1 week agonSenior Strategic Business Development Manager
Redhill, England, United Kingdom 1 day agonBusiness Development Manager - Microsoft Dynamics
Greater London, England, United Kingdom 2 weeks agonBusiness Development Manager, Strategic Neo Cloud Partnerships
London, England, United Kingdom 5 hours agonBusiness Development Manager - Chase Erwin
London, England, United Kingdom 1 month agonLondon, England, United Kingdom 3 weeks agonLondon, England, United Kingdom 1 week agonBusiness Development Manager (Private Client), London
London, England, United Kingdom 2 weeks agonLondon, England, United Kingdom 1 week agonLondon, England, United Kingdom 2 weeks agonBusiness Development Manager East-Midlands
London, England, United Kingdom 1 week agonBusiness Development Manager / Senior Business Development Mananger
London, England, United Kingdom 1 month agonBusiness Development Manager - Government and Industry
Greater London, England, United Kingdom 1 week agonBusiness Development/Partner Manager - EMEA Regional Product Partnerships
London, England, United Kingdom 2 weeks agonLondon, England, United Kingdom 2 weeks agonLondon, England, United Kingdom 2 weeks agonBusiness Development Manager, Strategic Sovereign Partnerships
London, England, United Kingdom 5 hours agonLondon Area, United Kingdom £60,000.00-£65, hours agonWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffrn
This advertiser has chosen not to accept applicants from your region.
3
Program and Business Solutions Manager
London, London
International SOS
Posted 1 day ago
Job Viewed
Job Description
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.nAbout the rolenThe Program and Business Solutions Manager, Digital Assistance, plays a pivotal role in leading and coordinating the transformation of International SOS's global case management and provider network capabilities. This role is responsible for overseeing strategic programs that enable the shift to a customer-centric, AI-powered omnichannel assistance platform. The Program Manager will ensure alignment across product, operations, and technology teams, driving delivery of future-fit digital solutions that enhance operational efficiency and service excellence.nKey responsibilitiesnAs the CMS Program Lead, you'll play a pivotal role in shaping the future of digital assistance services. Your mission will be to drive innovation, streamline operations, and deliver a world-class case management platform.nKey responsibilities include:n-Lead the Full Program Lifecycle: Own the end-to-end delivery of the Future CMS -from discovery and design to implementation and rollout.n-Strategic Roadmapping: Develop and maintain a clear, actionable program roadmap aligned with business priorities and emerging technologies.n-Cross-Functional Leadership: Coordinate global teams across product, IT, operations, and medical/security services to deliver impactful outcomes.n-Business Case & ROI: Build compelling business cases, cost models, and benefit frameworks to support investment decisions and measure success.n-Stakeholder Engagement: Act as the key liaison between Assistance Centres, Group IT, and product teams-ensuring alignment, transparency, and shared vision.n-AI & Innovation: Lead the design, testing, and deployment of AI-powered tools (e.g., transcription, automation) using rapid experimentation and pilot programs.n-Vendor & Compliance Oversight: Manage strategic tech partnerships and ensure all vendors meet compliance standards, including data protection and AI governance.n-Data & Process Excellence: Collaborate with data architects to design future-ready data models and maintain a robust process repository.n-Product Strategy & Development: Shape the CMS as a commercial product opportunity, aligning features with market needs and service delivery evolution.n-Governance & Communication: Facilitate program governance forums and maintain proactive communication to manage expectations and resolve challenges.nAbout youn• Bachelor's degree required; Business, Information Systems, Engineering, or other related fields.n• Certified in Business Process Management or Lean Six Sigma; proficiency in SAP Signavio.n• Project Management or Scaled Agile Framework (SAFe).n• Proficiency in MS Office suite of applications, esp. MS Project and MS Visio.n• Proficiency in MS Office suite of applications, esp. MS Project and MS Visio.n• Typically 7+ years in digital transformation, product management, or operational excellence roles.n• Proven success managing complex tech programs-ideally in healthcare, security, or assistance services.n• Experience with process design, decision modelling, and vendor oversight.n• Familiarity with CCaaS platforms, AI experimentation, and agile delivery.n• Strong background in system and process analysis, requirements definition, and end-to-end delivery lifecycle.nAdditional Informationn• Travel occasionally to meetings in other Intl.SOS regions - as assignedn#EUROPE #LINKEDIN
#J-18808-Ljbffrn
#J-18808-Ljbffrn
This advertiser has chosen not to accept applicants from your region.
4
Aspiring Business Solutions Analyst (Hiring Immediately)
W6 9JU Hammersmith and Fulham, London
ITonlinelearning Recruitment
Posted today
Job Viewed
Job Description
Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure business analyst roles within 3 months. Starting salaries: 30,000 40,000 Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Business Analysis? Limited spaces available. Apply now for the next available cohort.
This advertiser has chosen not to accept applicants from your region.
5
Entry-Level Business Solutions Analyst (Hiring Immediately)
YO1 6FZ York, Yorkshire and the Humber
ITonlinelearning Recruitment
Posted today
Job Viewed
Job Description
Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure business analyst roles within 3 months. Starting salaries: 30,000 40,000 Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Business Analysis? Limited spaces available. Apply now for the next available cohort.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Solution management Jobs in United Kingdom !
6
AI Business Solutions - Solution Engineer (Finance & Supply Chain)
London, London
Microsoft Corporation
Posted 9 days ago
Job Viewed
Job Description
As a Solution Engineer, you will work closely with sales teams to understand the customer's needs, goals, and challenges, and showcase how Dynamics 365 / Power Platform can help them in their transformation. You will also provide reassurance throughout the sales cycle, ensuring that the proposed solution meets the customer's requirements and expectations. By combining your technical knowledge, communication skills, and customer focus, you will be able to inspire and influence customers to choose Microsoft AI Business Solutions.
The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization. With the power of AI, our solutions enable customers to leverage data insights, automate processes, personalize experiences, and innovate with agility.
You will have the chance to develop your career in a dynamic and supportive environment. You will embrace a growth mindset and learn from feedback, coaching, and mentoring. You will be encouraged to share your authentic self and bring your unique perspectives and ideas to the table. You will be part of a diverse and inclusive team that values collaboration, innovation, and customer success, enabling you to accelerate your career growth, develop deep business acumen and develop your selling skills.
In this role you will be the Solution Engineer (pre-sales consultant) for your assigned workload (Finance & Supply Chain) and a member of the sales team that consists of Solution Specialist, Customer Success Unit, partners, and engineering.
In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the CxO/Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. Highlighting how advancements in AI can provide benefit to an organization.
You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. We focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing.
You will develop relationships with the decision makers with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge and best practices with your peers.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
+ Engage with the account team to land solution envisioning sessions and business value assessments.
+ Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
+ Address solution architecture considerations and competitive objection handling.
+ Assist in formalizing the customer proposal.
+ Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
+ Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.
**Qualifications**
+ Technical pre-sales or technical consulting, or related experience OR equivalent experience.
+ Experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Related experience:
+ Solution pre-sales for business applications and/or SaaS-based company or similar technology with a focus on Contact Centre solutions and / or Conversational AI.
+ Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.
+ Ability to drive and influence stakeholders across organizational boundaries through organizational, presentation, envisioning, writing, and verbal communication skills.
+ Proven track record in prioritization and orchestration of resources for complex customer digital transformation engagements.
+ Deep understanding of:
+ Business application solutions
+ Commercial cloud offerings, ideally Microsoft's cloud platform as well as competitive knowledge of other business applications and related ecosystems.
+ Business value selling methodologies and practices that successfully convey the value and business outcomes
+ How to uncover customer's stated and unstated needs and how technology can be leveraged to solve business problems.
+ High level of self-awareness, reflection, and empathy.
+ Ability to skillfully communicate, demonstrate, and prove the value of Dynamics 365 Business Applications.
+ Proven collaborator capable of influencing internal and external teams.
+ Excellent presentation and communications skills across various customer stakeholders, e.g., CIO, CFO, CMO, VP of Sales, etc.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization. With the power of AI, our solutions enable customers to leverage data insights, automate processes, personalize experiences, and innovate with agility.
You will have the chance to develop your career in a dynamic and supportive environment. You will embrace a growth mindset and learn from feedback, coaching, and mentoring. You will be encouraged to share your authentic self and bring your unique perspectives and ideas to the table. You will be part of a diverse and inclusive team that values collaboration, innovation, and customer success, enabling you to accelerate your career growth, develop deep business acumen and develop your selling skills.
In this role you will be the Solution Engineer (pre-sales consultant) for your assigned workload (Finance & Supply Chain) and a member of the sales team that consists of Solution Specialist, Customer Success Unit, partners, and engineering.
In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the CxO/Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. Highlighting how advancements in AI can provide benefit to an organization.
You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. We focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing.
You will develop relationships with the decision makers with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge and best practices with your peers.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
+ Engage with the account team to land solution envisioning sessions and business value assessments.
+ Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
+ Address solution architecture considerations and competitive objection handling.
+ Assist in formalizing the customer proposal.
+ Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
+ Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.
**Qualifications**
+ Technical pre-sales or technical consulting, or related experience OR equivalent experience.
+ Experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Related experience:
+ Solution pre-sales for business applications and/or SaaS-based company or similar technology with a focus on Contact Centre solutions and / or Conversational AI.
+ Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.
+ Ability to drive and influence stakeholders across organizational boundaries through organizational, presentation, envisioning, writing, and verbal communication skills.
+ Proven track record in prioritization and orchestration of resources for complex customer digital transformation engagements.
+ Deep understanding of:
+ Business application solutions
+ Commercial cloud offerings, ideally Microsoft's cloud platform as well as competitive knowledge of other business applications and related ecosystems.
+ Business value selling methodologies and practices that successfully convey the value and business outcomes
+ How to uncover customer's stated and unstated needs and how technology can be leveraged to solve business problems.
+ High level of self-awareness, reflection, and empathy.
+ Ability to skillfully communicate, demonstrate, and prove the value of Dynamics 365 Business Applications.
+ Proven collaborator capable of influencing internal and external teams.
+ Excellent presentation and communications skills across various customer stakeholders, e.g., CIO, CFO, CMO, VP of Sales, etc.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
7
Senior Risk Engineer - Power - Scor Business Solutions (SBS)
London, London
ZipRecruiter
Posted 1 day ago
Job Viewed
Job Description
OverviewnThe key areas of this position will be :
Provides risk engineering support to the SCOR SBS Power Underwriting Team. She/he may support other SCOR underwriting lines where Power , Utilities, and Machinery Breakdown perils are prevalent.
Advises the SBS Underwriting Team about client risks, risk quality and loss estimates, through site surveys/desktop reviews of operational power risks, EAR risks, and project endorsements to operational policies.
Provides external and internal Power Clients with risk related training/seminars.
Assists the SCOR Claims Team (Power ).
Contributes to the SCOR Risk Control Practices know-how evolution, with technical guidelines, methodologies, tools developments, technology watch etc. (Powergen).
Responsibilities
Supporting SCOR P&C Specialty Insurance Underwriting and Reinsurance Treaty teams dealing with Power & Utilities. Risks include operational Power (conventional, renewables and transitioning accountys) and Utilities. LoB include: Power , Energy and Heavy Industries (pulp & paper plants, steel, aluminium, etc.); operational and CAR/EAR accounts.
Leading/attending insurance surveys/visits, and producing internal/market engineering survey reports for SCOR insureds and prospect risks based on SCOR methodologies and templates.
Performing risk assessments, risk quality rating, replacement valuation assessments (SCOR software) and loss estimates upon SCOR methodologies and templates.
Peer reviewing survey reports released by consultants and broker risk engineering.
Reviewing and advising Underwriting Teams about CAR/EAR Power risks and technical advising about project endorsements to Operational policies.
Developing, reviewing, enhancing Powergen risk engineering guidelines, methodologies, risk rating, report templates, risk assessment, loss estimate methodologies and guidelines.
Keeping the Scor Power (turbines) technical database up to date dealing with market experts and OEMs.
Providing technical assistance to the SCOR claims department reviewing loss adjuster reports, identifying causes that have led to the loss, and facilitate internal lessons learned from losses papers/slides.
Supporting SCOR clients (i.e. corporate risks) or Insurance Companies to establish Risk Management programs including the introduction of Risk Control programs.
Developing risk control training modules and leading seminars for SCOR UWs and clients.
Assisting the RCP Leader in managing SCOR Powergen
consultants/contractors.
Assisting the RCP Leader with the survey plan and resources allocation
Building internal and external networking and taking active part of the London market network of Risk
Engineers/Underwriters
and industry experts, including partnership with specialized companies and freelance consultants.
QualificationsnRequired experience & competencies
Bachelor/MSc on Electrical or Mechanical Engineering.
Extensive industry experience as a Power Engineer with power companies.
International expertise in Insurance/broking Power Risk Engineering roles, including expertise in machinery breakdown.
English is the business internally and with clients.
Any other is a plus.
About UsnAs a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying "The Art & Science of Risk," SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.
Working at SCOR means engaging with some of the best minds in the industry - actuaries, data scientists, underwriters, risk modelers, engineers, and many others - as we work together to find solutions to pressing challenges facing societies.
As an international company, our common culture is defined by "The SCOR Way." Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.
SCOR supports and the of talents, and all positions are open to people with disabilities.
#J-18808-Ljbffrn
Provides risk engineering support to the SCOR SBS Power Underwriting Team. She/he may support other SCOR underwriting lines where Power , Utilities, and Machinery Breakdown perils are prevalent.
Advises the SBS Underwriting Team about client risks, risk quality and loss estimates, through site surveys/desktop reviews of operational power risks, EAR risks, and project endorsements to operational policies.
Provides external and internal Power Clients with risk related training/seminars.
Assists the SCOR Claims Team (Power ).
Contributes to the SCOR Risk Control Practices know-how evolution, with technical guidelines, methodologies, tools developments, technology watch etc. (Powergen).
Responsibilities
Supporting SCOR P&C Specialty Insurance Underwriting and Reinsurance Treaty teams dealing with Power & Utilities. Risks include operational Power (conventional, renewables and transitioning accountys) and Utilities. LoB include: Power , Energy and Heavy Industries (pulp & paper plants, steel, aluminium, etc.); operational and CAR/EAR accounts.
Leading/attending insurance surveys/visits, and producing internal/market engineering survey reports for SCOR insureds and prospect risks based on SCOR methodologies and templates.
Performing risk assessments, risk quality rating, replacement valuation assessments (SCOR software) and loss estimates upon SCOR methodologies and templates.
Peer reviewing survey reports released by consultants and broker risk engineering.
Reviewing and advising Underwriting Teams about CAR/EAR Power risks and technical advising about project endorsements to Operational policies.
Developing, reviewing, enhancing Powergen risk engineering guidelines, methodologies, risk rating, report templates, risk assessment, loss estimate methodologies and guidelines.
Keeping the Scor Power (turbines) technical database up to date dealing with market experts and OEMs.
Providing technical assistance to the SCOR claims department reviewing loss adjuster reports, identifying causes that have led to the loss, and facilitate internal lessons learned from losses papers/slides.
Supporting SCOR clients (i.e. corporate risks) or Insurance Companies to establish Risk Management programs including the introduction of Risk Control programs.
Developing risk control training modules and leading seminars for SCOR UWs and clients.
Assisting the RCP Leader in managing SCOR Powergen
consultants/contractors.
Assisting the RCP Leader with the survey plan and resources allocation
Building internal and external networking and taking active part of the London market network of Risk
Engineers/Underwriters
and industry experts, including partnership with specialized companies and freelance consultants.
QualificationsnRequired experience & competencies
Bachelor/MSc on Electrical or Mechanical Engineering.
Extensive industry experience as a Power Engineer with power companies.
International expertise in Insurance/broking Power Risk Engineering roles, including expertise in machinery breakdown.
English is the business internally and with clients.
Any other is a plus.
About UsnAs a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying "The Art & Science of Risk," SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.
Working at SCOR means engaging with some of the best minds in the industry - actuaries, data scientists, underwriters, risk modelers, engineers, and many others - as we work together to find solutions to pressing challenges facing societies.
As an international company, our common culture is defined by "The SCOR Way." Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.
SCOR supports and the of talents, and all positions are open to people with disabilities.
#J-18808-Ljbffrn
This advertiser has chosen not to accept applicants from your region.
8
Global Client Solutions Specialist - Global Business Solutions - London
London, London
TikTok
Posted 2 days ago
Job Viewed
Job Description
About the Team
The Global Account team works with leading multinational partners to deliver innovative technology solutions and serve to advocate and educate the market to help accelerate the overall growth of TikTok Global Business Solutions. The team plays a critical role in establishing and leading strategic partnerships between TikTok and the world's largest advertisers. This team is consultative in nature and leads the long-term growth of each global account.nAbout the Role
We are looking for a detail-oriented Global Client Solutions Specialist to join our growing Global Agency & Accounts (GA&A) team that is a vital role in our Sales team in meeting objectives and providing best in class customer service to global clients. Through establishing and building trusted cross-functional relationships, our GCSS have a key focus on reporting, analytics, advertiser education & advertiser added value management. Success in this position requires a focus on media acumen, account management, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite.nResponsibilities
Coordinate & execute established global account workstreams to empower global teams and local (country) markets both internally & externally.nTeam product expert, develop a strong knowledge base for TikTok product offering and advanced client reporting and measurement opportunities.nPartner with various cross-functional teams (including Consumer, Content, Product, and Revenue teams) to organize and implement complex global projects.nAct as an internal client advocate and knowledge center: forecast marketing beats and content launches, anticipate KPIs and identify opportunities for growth.nBuild marketing materials that help guide best practices across creative, ad products, and measurement.nCommunicate with a clear & candid approach, effectively driving value for cross-functional and local partners.nManage and track global investments & projects by building and maintaining trackers.nQualifications
Minimum QualificationsnDemonstrated experience working in digital media, advertising, or tech platformsnExperience in account management / client services, managing media budgets and campaignsnAbility to project manage and collaborate with multiple cross-functional stakeholdersnComfortable working in a startup culture: demonstrates flexibility and is quick to adapt to changesnStrong XLS and PPT skills and the ability to analyse data and identify insights to assess campaign performance and provide recommendationsnHigh attention to detail and very organizednPreferred QualificationsnSelf-starter, a fast learner who has critical thinking skillsnPassionate to excel in the media and tech landscapenComfort in working with Google Suite and Microsoft Office (namely Excel and Powerpoint)nExperience working with global partners in different time zones & culturesnPassion for data and technologynHumble and open-mindednAbout TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.nWhy Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.nWe strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.nDiversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
#J-18808-Ljbffrn
The Global Account team works with leading multinational partners to deliver innovative technology solutions and serve to advocate and educate the market to help accelerate the overall growth of TikTok Global Business Solutions. The team plays a critical role in establishing and leading strategic partnerships between TikTok and the world's largest advertisers. This team is consultative in nature and leads the long-term growth of each global account.nAbout the Role
We are looking for a detail-oriented Global Client Solutions Specialist to join our growing Global Agency & Accounts (GA&A) team that is a vital role in our Sales team in meeting objectives and providing best in class customer service to global clients. Through establishing and building trusted cross-functional relationships, our GCSS have a key focus on reporting, analytics, advertiser education & advertiser added value management. Success in this position requires a focus on media acumen, account management, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite.nResponsibilities
Coordinate & execute established global account workstreams to empower global teams and local (country) markets both internally & externally.nTeam product expert, develop a strong knowledge base for TikTok product offering and advanced client reporting and measurement opportunities.nPartner with various cross-functional teams (including Consumer, Content, Product, and Revenue teams) to organize and implement complex global projects.nAct as an internal client advocate and knowledge center: forecast marketing beats and content launches, anticipate KPIs and identify opportunities for growth.nBuild marketing materials that help guide best practices across creative, ad products, and measurement.nCommunicate with a clear & candid approach, effectively driving value for cross-functional and local partners.nManage and track global investments & projects by building and maintaining trackers.nQualifications
Minimum QualificationsnDemonstrated experience working in digital media, advertising, or tech platformsnExperience in account management / client services, managing media budgets and campaignsnAbility to project manage and collaborate with multiple cross-functional stakeholdersnComfortable working in a startup culture: demonstrates flexibility and is quick to adapt to changesnStrong XLS and PPT skills and the ability to analyse data and identify insights to assess campaign performance and provide recommendationsnHigh attention to detail and very organizednPreferred QualificationsnSelf-starter, a fast learner who has critical thinking skillsnPassionate to excel in the media and tech landscapenComfort in working with Google Suite and Microsoft Office (namely Excel and Powerpoint)nExperience working with global partners in different time zones & culturesnPassion for data and technologynHumble and open-mindednAbout TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.nWhy Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.nWe strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.nDiversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
#J-18808-Ljbffrn
This advertiser has chosen not to accept applicants from your region.
9