367 Solutions Management jobs in the United Kingdom

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Corporate Solutions - Program Management Office (PMO) Director - B2B Acceptance
Role Overview - Corporate Solutions - Program Management Office (PMO) Director - B2B Acceptance
The Program Management Office (PMO) team serves as the strategic backbone of the Corporate Solutions Large Market organization, driving value and alignment across programs. Our mission is to enable strategic and operational excellence through cross-functional oversight, timely reporting, and support for B2B platform commercialization.
The Director will lead the PMO Center of Excellence for B2B Acceptance, supporting Mastercard's global strategy to scale commercial card payments. This role will mobilize cross-functional teams, deliver scalable solutions through data-driven decision-making, and partner with Product and Engineering to define the roadmap and long-term strategy for B2B Acceptance.
Role
Program Execution & Stakeholder Management
Partner with the Head of B2B Acceptance Product and Engineering to deliver solutions that streamline supplier onboarding, enable straight-through processing, and enhance reconciliation.
Drive execution by:
- Managing complex product launches, guiding teams through Mastercard's Studio framework to accelerate delivery, ensure quality, and enable scalable solutions
- Leading governance forums that ensure visibility, accountability, and timely decision-making for senior leadership
- Translating strategic priorities into structured, actionable roadmaps
- Facilitating regular meetings between Global Product and Regional Product teams (AP, EEMEA, EUR, LAC, NAM) to enhance and evolve product design.
- Objective setting and performance tracking (e.g., scorecards, KPIs)
Project Leadership Across Lifecycle Phases
- Initiate and scope projects with clear plans and realistic stakeholder expectations
- Support business case development and benefit realization tracking
- Produce core documentation: project plans, risk/issue logs, status reports
- Lead business analysis and requirements definition
- Oversee testing and implementation
- Communicate progress and risks to senior stakeholders
-Ensure ongoing project management and quality assurance
-Maintain end-to-end plans and coordinate daily execution
- Identify dependencies and implement mitigation strategies
- Collaborate cross-functionally to resolve issues and sustain momentum
- Provide consistent updates and facilitate stakeholder communications
- Ensure compliance with program standards and integrate learnings to improve speed and scale
All About You
Essential knowledge, skills and experience:
- Bachelor's degree in Business Administration, Finance, Engineering, or related field
- Significant experience in program or project management (experience in financial services, management consulting, B2B payments, or enterprise SaaS strongly preferred)
- Strong domain knowledge in acquiring, commercial card payments, or AR/AP platforms.
- Familiarity in supplier lifecycle flows - from onboarding to reconciliation.
- Proven change management skills including business case definition, project plan creation, risk articulation, and status reporting
- Strong communication and interpersonal skills, confident in interactions with senior stakeholders
- Proven ability to navigate matrixed organizations, aligning priorities across multiple business units, functions, and geographies
- Ability to lead structured governance forums to sustain alignment and accelerate decision-making across regions
- Demonstrated ability to manage multiple projects simultaneously, maintaining high standards of quality, timeliness, and stakeholder engagement
- Ability to manage, mentor, and guide junior PMO team members to grow capability within the team and ensure delivery excellence.
- Must have experience in fast-paced, dynamic settings, sustaining performance through demanding project cycles, and working seamlessly with teams across time zones
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Specialist, Business Solutions page is loaded Specialist, Business Solutions Apply locations CAN, Ontario, London time type Full time posted on Posted 5 Days Ago job requisition id R

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.nFCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.nJob Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.nAs a Business Solutions Specialist, you will be a point of contact for management/executive level external customers to ensure positive customer experience and satisfaction. You will be responsible for fostering and maintaining positive customer relationships via assessing and fulfilling customer initiatives, requests, and implementations. You will work directly with Business Development Directors and FCT internal departments to pursue new business opportunities and identify additional revenue sources within existing client relationships. In this customer centric role, you will need to be self-motivated, have the ability to learn quickly, take initiative and work independently while maintaining excellent time management skills, prioritization skills, and interface effectively with cross functional teams with both internal and external stakeholders.

HERE’S HOW YOU’LL CONTRIBUTE:nRelationship Management

- Ensuring positive customer experience and satisfaction. You will accomplish this by providing support, information, and guidance about our products, services, and industry to existing, new, and potential customers. This includes but not limited to; acting as the first point of engagement or escalation for management/executive level external customers, participating in sales meetings, facilitating platform and process training sessions, reviewing and coordinating client program changes, requests, enhancements, handling dispute resolution etc.nRecognize and Seek New Business opportunities -

Work directly with the Business Development team and other FCT teams to pursue new business opportunities and identify areas to improve or grow existing client relationships. A Business Solutions Specialist will need to analyze current programs and processes with clients, assess their organizational needs, recognize areas needing improvement, and suggest new FCT services whenever possiblen“Know Your Customer” -

Understand client’s internal processes, identify gaps and assist in the development of new solutions. The “Know Your Customer” aspect of this position is integral to the success of new business opportunities and ensure continued customer satisfaction.nCoordinate Assessments of or for FCTDS –

Facilitating the intake, review, internal coordination, execution, communication, and resolution of customer and vendor audits and assessments.nPerforms All Necessary Training-

Providing training for products and services to new and existing clients, business partners and third party vendors using various methods (i.e. onsite, webinar, teleconference etc.). May also involve providing demonstrations of FCT-DS products/offering/services for new and potential clients during business development opportunitiesnHERE’S WHAT YOU’LL BRING:nExperience in collections and recovery, insolvency or related industry experience an assetnExperience in a customer facing solutions role an assetnProficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook and Internet Explorer)nUniversity or college an assetnHERE’S WHAT SETS US APART:nThrough mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.nComprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

Group retirement savings plan with company match

Paid holidays and generous paid time off

Hybrid work arrangements

Paid volunteer opportunities and charitable donation matching

Employee recognition programs that include referral incentives

Potential for performance-based incentives

The opportunity to participate in our stock purchase plan

And more!

*A s per terms of the employment agreementnThe Great Place to Work Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces in North America.nBy joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.nThank you for considering FCT. We look forward to meeting you.nIn accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.nTo avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.nFCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.

About Us

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us!

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Leading automotive services company providing fleet management solutions is on the lookout for an experienced Solutions Architect to join them on a 12-month contract. This role sits at the heart of a major transformation programme that touches every part of their operations — from front-end user experience, through supplier integrations, to back-office systems, focusing mainly on the "vehicle maintenance" operational processes. The role is for 12 months and can be based in Wiltshire or Birmingham 2-3 days/week, and is looking at staring ASAP. As the Solutions Architect, you will be: Assessing and shaping the current architecture across a mix of custom-built and heavily modified legacy systems . Designing future-ready solutions that optimise "vehicle maintenance" operations while respecting the constraints of existing platforms. Working on changes spanning; user experience of the customers, supplier and partner integrations, and operational systems supporting fleet maintenance and management. Collaborating with a supportive team of developers, Enterprise Architects, and fellow Solution Architects. A self-starter who can quickly get up to speed — you’ll have access to the right people and systems, but we need someone who can figure things out fast (which comes with experience!) Someone with excellent communication skills, able to engage stakeholders and bring clarity to complex problems. Someone passionate about technology — perhaps even a tinkerer outside of work. It’s a fantastic opportunity for someone who thrives in complex, legacy-heavy environments and can design solutions to move the business forward without starting from scratch. Interviews will start to take place this week - Send your CV now with a cover note addressing your relevant experience including any fleet management, vehicle/asset maintenance solutions experience, and I shall be in touch to discuss.

Overview

Leading automotive services company providing fleet management solutions is on the lookout for an experienced

Solutions Architect

to join them on a 12-month contract.nThis role sits at the heart of a major transformation programme that touches every part of their operations — from front-end user experience, through supplier integrations, to back-office systems, focusing mainly on the

"vehicle maintenance" operational processes.nThe role is for 12 months and can be based in Wiltshire or Birmingham 2-3 days/week, and is looking at starting ASAP.nAs the Solutions Architect, you will be:nResponsibilities

Assessing and shaping the current architecture across a

mix of custom-built and heavily modified legacy systems .nDesigning future-ready solutions that

optimise "vehicle maintenance" operations

while respecting the constraints of existing platforms.nWorking on changes spanning; user experience of the customers, supplier and partner integrations, and operational systems supporting

fleet maintenance and management .nCollaborating with a supportive team of developers, Enterprise Architects, and fellow Solution Architects.nA

self-starter

who can quickly get up to speed — you’ll have access to the right people and systems, but we need someone who can figure things out fast (which comes with experience!)nSomeone with excellent

communication skills , able to engage stakeholders and bring clarity to complex problems.nSomeone passionate about technology — perhaps even a tinkerer outside of work.nIt’s a fantastic opportunity for someone who thrives in complex, legacy-heavy environments and can design solutions to move the business forward without starting from scratch.nApplication:

Interviews will start to take place this week. Send your CV now with a cover note addressing your relevant experience including any fleet management, vehicle/asset maintenance solutions experience, and I shall be in touch to discuss.nDetails

Seniority level: Mid-Senior levelnEmployment type: ContractnJob function: Design and Information TechnologynIndustries: Repair and Maintenance and IT System Operations and Maintenance

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Business Solutions Architect (Consultant)

Department:

ConsultancynEmployment Type:

Full TimenLocation:

LondonnReporting To:

Rob HawtinnDescription

As a Business Solutions Architect at Actica, you will have the opportunity to provide support to a wide range of high-profile UK public sector and defence organisations. Your help will enable them to get the maximum benefit from their technology investments, and in doing so play a key role in nationally critical projects which make a real difference to people’s everyday lives.nYou will use your architecture skills across a range of consulting projects and clients to provide high-value strategy, business analysis, technology and procurement consultancy to ensure any solution aligns with business strategy and aspirations. With expertise in using architectural practices across business and solution domains to enable large, complex businesses to plan, design and implement transformation programmes and projects, you will help clients to make informed decisions that provide real benefit.nCandidates must be eligible and willing to gain high level UK Security Clearance to apply for this position.nKey Responsibilities

Providing architecture services in complex transformation programmes to enable alignment and drive coherent delivery based on value streams;nDeveloping baseline and transition architectures to support the client's strategic and/or implementation planning of ICT services within a business change programme;nDeveloping architecture views to describe all aspects of a client's organisation, such as its business, applications and data architecture.nSkills, Knowledge and Expertise

The following attributes and areas of experience are essential for this role:nExperience in using enterprise or business architecture frameworks and practices such as TOGAF to enable a large, complex business to plan, deliver and govern change;nExperience producing architecture documentation, such as options assessments, suitable to engage business stakeholders in both informal and formal governance settings;nA flexible, consulting mindset. The fast-moving nature of the ICT environment, together with the need to resource multiple, ad-hoc assignments, requires our consultants to be quick thinkers, proactive and self-motivated and have the ability to apply a structured approach to often unfamiliar subject matter;nExcellent interpersonal, presentation and written communication skills.nThe following desirable attributes and areas of experience will make you particularly suited to this role with Actica:nExperience in the public sector, defence or financial services, preferably within the ICT context on enterprise solutions;nConsulting experience in the public sector or defence;nArchitectural expertise in one or more of business, solutions or service architecture domains.nAlmost all of our roles require a high degree of technical skill. That being said, we are consultants and therefore a wide and varied background is preferable as the capability to adapt quickly to change is often required.nAll candidates must be eligible and willing to gain UK Security Clearance to apply for this position.nAbout Actica:nActica Consulting is a growing digital consultancy that works on some of the most nationally critical technology projects. We specialise in delivering complex projects to limited timescales. Our customers include a wide range of public sector organisations; such as, the Home Office, the Ministry of Defence, HM Treasury, the Ministry of Justice, Police Forces, Fire Services and the NHS.nWe are a digital consultancy, working primarily for the UK Public Sector and Critical National Infrastructure organisations. Fundamentally our work is focused on making our clients more efficient, effective and secure.nWe aim to nurture a diverse workforce through inclusive working practices, promoting equality in our recruitment activities, and by employing candidates on the basis of merit. We are keen to continue to improve diversity within our organisation and the industries in which we work, and hope to employ individuals who share that view.nWorking Arrangements:

Hybrid working model, with an office base in Guildford, Surrey and access to our other offices in London, Swindon and Cheltenham.nTypical working week might involve 2-3 days working at clients’ premises or other locations and the remainder at home or at one of our offices.nSome projects may require up to 5 days per week on-site with colleagues.nThe practicalities of some project work means that individuals may need to stay away from home during the working weeknTeam-based project environment with opportunities to participate in internal initiatives.nBenefits

25 days of paid leave per annum plus 8 UK bank holidaysnParticipation in a discretionary bonus schemenParticipation in our stakeholder pension schemenParticipation in cycle to work schemenEmployee Assistance ProgrammenElectric Car leasing Scheme

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Solution Consultant, Engineering Information Management Hybrid, UK About the role The Idox Group is an AIM-listed plc, a multinational company with a UK HQ and an international outlook. We build software for government and industry to work better and comply with regulations, and are market leaders, with a broad portfolio of Products and providing services built on insight and honed with technological advances and smart apps. With the success of our specialist Development and Testing activities, this is an excellent career opportunity for a Solution Consultant looking to join a company able to provide a sustainable career path in international business and technology. Reporting to the Global Delivery Manager, you will be designing, implementing and training on Idox Engineering Information Management (EIM) software designed to facilitate project collaboration and ensure the accuracy and integrity of information on complex capital projects, for example oil and gas, renewable energy, manufacturing and construction sectors. Bringing the power of digital to engineering and construction, our on-premise and cloud-based solutions enable the efficient build and management of critical assets and infrastructure through better data integrity, easier collaboration and tighter control of costs. Please follow the link for more information: With Idox, you will learn about the software itself, build industry knowledge and develop a set of strong business skills. You will have a buddy from day one, to make sure you can make the most of learning opportunities in the business. We offer a comprehensive benefits package and flexible working to support your wellbeing as well as your professional development. Key responsibilities • Gather and document customer’s business and functional requirements • Design and configure solutions that leverage the Idox EIM product portfolio based on customer business requirements • Create and guide subsequent solution design documents • Oversee the implementation of the solution design ensuring that the customer’s business problems are addressed • Provide Installation and infrastructure support as required to the Infrastructure Specialist • Advise and influence customers on business and solution issues during workshops • Liaise between customers and Product Development teams to ensure all queries are handled appropriately • Assist in creating and updating technical/user guides, knowledge bases, surveys and other communications • Provide end user support and training of our products as required during project phases • Develop and maintain good customer relationships, particularly with decision makers, influencers, and with key end-users • Support Sales, as and when required, to assist in selling efforts • Assist in the continuous improvement and maintenance of the Design and Delivery Methodology • Adherence to Idox Information Security policies and protocols. To be successful, you’ll need to bring: • Minimum 2 years’ experience of one or more of the following: Content Management, Engineering Document Management, workflow or knowledge management • Excellent communication skills, written, verbal, and presentations • Delivery of IT solutions encompassing infrastructure, packaged software, custom application development, business process improvement and culture change • Strong technical background • Strong problem-solving skills • Self-motivated and works with little supervision • Fluency in spoken and written English. • Flexibility with time management, working hours, traveling, etc Additional desirable qualities: • Experience in document management • Advanced functional understanding of EIM product portfolio, including DCTM thru current release and FileNet thru current release • Technical background HTML, XML, Java Script • Background in industry: engineering, construction, energy, Oil & Gas • Migrating data to controlled environments About Idox Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more. We employ around 700 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required. Our Values, Our Culture We are ambitious in working together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. Idox is a company where we can all be ourselves and succeed on merit, where we respect all our employees, customers and communities in which we live, work and are a part of. We recruit and reward employees based on capability and performance – regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. Each office location worldwide, is free to respond to local needs to create a culturally sensitive workplace for everyone. In doing so, we want every employee to feel our commitment to showing respect for all and encouraging open collaboration and communication. How to apply Please submit a CV, and a short cover letter (maximum 500 words - including salary expectation, and current remuneration) explaining why you feel you would be suited to this role. Please note successful applicants will need to satisfy the necessary background verification as a standard part of hiring process. This is in order to help us make safer recruitment decisions and prevent unsuitable people from working with access to personal and sensitive data. Privacy notice As part of the recruitment process, we will collect data about you in a variety of ways including the information you would normally include in a CV or a job application cover letter, or notes made by our recruiting officers during a recruitment interview. Please read our Recruitment Data Privacy Policy here: © Idox Solution Consultant EIM (2 years) July 2025

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Management (Interchange Solutions)
Overview
Our Interchange Solutions team within the Commercial New Payment Flows organization is seeking to build a diverse strategic and consultative workforce of world-class product managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate based on customer intimacy, product and solution strength, and partnership orientation.
The Interchange Solutions team is looking for Manager, Product Management to assure our flexible interchange solutions evolve with customer needs and remain the best and most innovative in the market to ensure our customers have access to the best Mastercard solutions available. The ideal candidate has experience in B2B Travel, general B2B corporate/commercial payments and combines a strong technical and product knowledge with a passion to interact with customers and external partners, is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role
Join our team as a Product Manager focused on driving innovation in B2B card payments. You'll lead the development and lifecycle of virtual card solutions and flexible payment programs tailored for the travel industry.
What You'll Do
- Become a subject matter expert in wholesale travel payments, B2B non-travel flows and virtual card solutions.
- Collaborate with internal teams and external partners to shape product strategy and deliver impactful solutions.
- Manage the full product lifecycle for flexible payment programs, from concept to rollout.
- Drive enhancements to our interchange management tools and support strategic initiatives for key accounts.
- Provide consultative support to partners and clients, helping them navigate operational challenges and unlock new opportunities.
- Translate market trends and customer insights into actionable product improvements.
- Lead cross-functional projects to launch new products and optimize existing ones.
- Support strategic accounts through implementation and ongoing technical guidance.
- Own and maintain product documentation and external-facing materials.
All About You
- Strong understanding of payment systems and digital product development.
- Experience working across teams and with external stakeholders.
- Analytical mindset with the ability to identify opportunities and solve problems proactively.
- Skilled in Excel, PowerPoint, and data tools such as Tableau/Power BI.
- Self-driven, collaborative, and passionate about delivering customer-centric solutions.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.