1,091 Solutions jobs in the United Kingdom
Technical Solutions Engineer
Job Viewed
Job Description
Location: Swansea (One day a week in the office in Swansea)
Duration: Maternity Cover Contract
Summary
Our client is a multi-award-winning international customer experience tech company. Their software can seamlessly integrate into a client's technology stack and can increase sales conversions by 40%, achieve a reduction in transaction times and vastly improve the customer experience net promoter score.
As the Technical Solutions Engineer, you will be responsible for understanding the client's needs, documenting the requirements and designing tailored technical solutions fit for purpose. We need someone who understands software as a service implementation, has an analytical and technical mind, and understands Restful APIs and rules engines. We also need someone who has the capability and desire to work in a technical product support role.
The Technical Solutions Engineer will also be expected to support the wider customer implementation, for example, troubleshooting, solution design, testing, customer education and post-implementation support.
This role could suit a Developer who wants to be more business solution-focused, someone early in their application support career with a technical background OR an experienced implementations consultant/engineer with a technical background. Future opportunities could include a move into QA, Product, Cor ustomer Experience.
Remuneration package
- Maternity cover contract
- 25 days annual leave (+ 8 bank holidays)
- 5 days of unpaid leave can be taken
- Cycle to work scheme
- Life Assurance (x4)
- Pension Scheme
Responsibilities
- Acting as the primary technical point of contact during project implementations.
- Build and maintain strong relationships with customers, ensuring their technical needs are met.
- Understanding and gathering customer requirements.
- Implementing tailored SaaS solutions to meet customer needs.
- Identify opportunities for improving implementation processes and customer workflows.
- Support testing cycles, diagnose and resolve technical challenges encountered during the implementation phase.
- Manage frequent configuration deployments during pre-scheduled change windows, with weekly releases outside customers' business hours.
- Develop and maintain comprehensive technical documentation for solutions and best practices.
- Develop strong relationships with key internal stakeholders, particularly Sales, Product, Engineering and Support.
Experience Needed
- Proven experience in a customer-facing technical solutions or implementations role.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
- Excellent problem-solving skills and ability to troubleshoot technical issues.
Nice to Have's
- Familiarity with cloud platforms and cloud application architecture. Understand REST as an architecture for developing integration services.
- Second language proficiency (French most preferable)
- Worked for a start-up/scale-up software SaaS business
Company details
Our client is a tech company that has been recognised in the Deloitte Fast 50 and the Sunday Times Hiscox Tech Track 100. They have been shortlisted for awards in the Best Use of Technology and Best Innovation in Customer Service.
This company will give the Technical Services Engineer a chance to work in enterprise software and work with international customers in Wales, London, Germany, Israel and the United States. The company value their workforce and regularly hosts events, puts on lunches and partners with a leading family support charity.
We will be reviewing applications and interviewing candidates on an ongoing basis, and encourage you to submit your application early. We reserve the right to close this vacancy once a successful candidate is appointed. We may close this vacancy earlier than the deadline as applications are being reviewed regularly throughout the advertised period and interviews may take place for suitable candidates
For immediate consideration please send your CV today
Required Skills:Interviewing Technical Documentation Customer Requirements Assurance French Customer Experience Architecture Interpersonal Skills Integration Troubleshooting Windows Education Documentation Software Testing Design Engineering Customer Service Business Training Sales Communication
#J-18808-LjbffrJob No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Solutions Architect, Solutions Architecture, UK
Posted 1 day ago
Job Viewed
Job Description
Amazon Web Services (AWS) is looking for experienced and motivated technologists with expertise in cloud technologies, AI, Generative AI, and data analytics to join our UK Solutions Architecture team.
Our Solutions Architecture team is a diverse group of technologists from various backgrounds. We work closely with AWS customers in the Travel and Hospitality industry to understand their unique needs and challenges. Our Solutions Architects leverage their expertise to offer valuable insights and provide tailored guidance on how to best utilize AWS technology to create business value and drive innovation in the industry.
As part of this team, you will blend business acumen with technical guidance to effectively engage with organizations at all stages of cloud adoption, helping them reinvent their businesses using AWS technology and guiding them on their cloud journey. You will encourage innovation and drive change to achieve better customer outcomes. You will manage the overall technical relationship between our customers and AWS, and lead activities such as architecture reviews, white-boarding sessions, creating and delivering demos, and technical workshops. You will engage at all levels of the organization to influence decision-makers.
Internally, you'll be the voice of the customer, sharing their needs and requirements to inform the roadmap of AWS features while collaborating with other teams such as account management, professional services, support, and the AWS partner ecosystem.
In this role, you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible.
You will create and share best practices at scale, including through the creation of technical content and reference architectures, for a variety of use cases, e.g., Artificial Intelligence & Machine Learning, Serverless and Container-based architectures, Analytics and Big Data, DevOps, and Security.
You will have the support to grow your expertise in industry and technology areas in depth.
Practical knowledge of the AWS platform is desired but not required, provided you have a sound technical foundation and a desire to learn.
At Amazon, you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent, and build on behalf of customers.
Key job responsibilities
- Work directly with customers to accelerate complex projects and align technological solutions with their long-term business objectives
- Build relationships with customers, including the C-suite and Line of Business stakeholders, to establish yourself as their trusted advisor.
- Share the voice of the customer to inform the roadmap of AWS features.
- Participate in the creation and sharing of best practices, technical content and new reference architectures
- Evangelise and educate about AWS technology through workshops, meetups, public speaking etc
- Develop areas of depth in technical domains relevant to your customeru2019s outcomes and your interests.
A day in the life
A typical day might start by preparing for a customer meeting, reviewing their current business goals and how technology could help achieve them. During the meeting, you'll listen to the customer's challenges, ask probing questions, bringing a point of view rich with industry context and value, offering strategic advice on possible solutions. After lunch, you could find yourself diving deep into your customer's technical architecture, collaborating with internal teams to design a custom solution. Later, you might lead a workshop to educate customers on new AWS features or write a blog post sharing best practices. Throughout the day, you'll balance relationship-building with technical work, continually learning to keep up to date with evolving technologies.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience in IT development or implementation/consulting in the software or Internet industries
Preferred Qualifications
- Experience working within software development or Internet-related industries
- Experience migrating or transforming legacy customer solutions to the cloud
- Experience working with AWS technologies from a dev/ops perspective
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Solutions Architect, Solutions Architecture, UK
Posted 1 day ago
Job Viewed
Job Description
Amazon Web Services (AWS) is looking for experienced and motivated technologists with expertise in cloud technologies, AI, Generative AI, and data analytics to join our UK Solutions Architecture team.
Our Solutions Architecture team is a diverse group of technologists from various backgrounds. We work closely with AWS customers in the Travel and Hospitality industry to understand their unique needs and challenges. Our Solutions Architects leverage their expertise to offer valuable insights and provide tailored guidance on how to best utilize AWS technology to create business value and drive innovation in the industry.
As part of this team, you will blend business acumen with technical guidance to effectively engage with organizations at all stages of cloud adoption, helping them reinvent their businesses using AWS technology and guiding them on their cloud journey. You will encourage innovation and drive change to achieve better customer outcomes. You will manage the overall technical relationship between our customers and AWS, and lead activities such as architecture reviews, white-boarding sessions, creating and delivering demos, and technical workshops. You will engage at all levels of the organization to influence decision-makers.
Internally, you'll be the voice of the customer, sharing their needs and requirements to inform the roadmap of AWS features while collaborating with other teams such as account management, professional services, support, and the AWS partner ecosystem.
In this role, you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible.
You will create and share best practices at scale, including through the creation of technical content and reference architectures, for a variety of use cases, e.g., Artificial Intelligence & Machine Learning, Serverless and Container-based architectures, Analytics and Big Data, DevOps, and Security.
You will have the support to grow your expertise in industry and technology areas in depth.
Practical knowledge of the AWS platform is desired but not required, provided you have a sound technical foundation and a desire to learn.
At Amazon, you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent, and build on behalf of customers.
Key job responsibilities
- Work directly with customers to accelerate complex projects and align technological solutions with their long-term business objectives
- Build relationships with customers, including the C-suite and Line of Business stakeholders, to establish yourself as their trusted advisor.
- Share the voice of the customer to inform the roadmap of AWS features.
- Participate in the creation and sharing of best practices, technical content and new reference architectures
- Evangelise and educate about AWS technology through workshops, meetups, public speaking etc
- Develop areas of depth in technical domains relevant to your customeru2019s outcomes and your interests.
A day in the life
A typical day might start by preparing for a customer meeting, reviewing their current business goals and how technology could help achieve them. During the meeting, you'll listen to the customer's challenges, ask probing questions, bringing a point of view rich with industry context and value, offering strategic advice on possible solutions. After lunch, you could find yourself diving deep into your customer's technical architecture, collaborating with internal teams to design a custom solution. Later, you might lead a workshop to educate customers on new AWS features or write a blog post sharing best practices. Throughout the day, you'll balance relationship-building with technical work, continually learning to keep up to date with evolving technologies.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience in IT development or implementation/consulting in the software or Internet industries
Preferred Qualifications
- Experience working within software development or Internet-related industries
- Experience migrating or transforming legacy customer solutions to the cloud
- Experience working with AWS technologies from a dev/ops perspective
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Solutions Architect, Solutions Architecture, UK
Posted 8 days ago
Job Viewed
Job Description
Amazon Web Services (AWS) is looking for experienced and motivated technologists with expertise in cloud technologies, AI, Generative AI, and data analytics to join our UK Solutions Architecture team.
Our Solutions Architecture team is a diverse group of technologists from various backgrounds. We work closely with AWS customers in the Travel and Hospitality industry to understand their unique needs and challenges. Our Solutions Architects leverage their expertise to offer valuable insights and provide tailored guidance on how to best utilize AWS technology to create business value and drive innovation in the industry.
As part of this team, you will blend business acumen with technical guidance to effectively engage with organizations at all stages of cloud adoption, helping them reinvent their businesses using AWS technology and guiding them on their cloud journey. You will encourage innovation and drive change to achieve better customer outcomes. You will manage the overall technical relationship between our customers and AWS, and lead activities such as architecture reviews, white-boarding sessions, creating and delivering demos, and technical workshops. You will engage at all levels of the organization to influence decision-makers.
Internally, you'll be the voice of the customer, sharing their needs and requirements to inform the roadmap of AWS features while collaborating with other teams such as account management, professional services, support, and the AWS partner ecosystem.
In this role, you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible.
You will create and share best practices at scale, including through the creation of technical content and reference architectures, for a variety of use cases, e.g., Artificial Intelligence & Machine Learning, Serverless and Container-based architectures, Analytics and Big Data, DevOps, and Security.
You will have the support to grow your expertise in industry and technology areas in depth.
Practical knowledge of the AWS platform is desired but not required, provided you have a sound technical foundation and a desire to learn.
At Amazon, you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent, and build on behalf of customers.
Key job responsibilities
- Work directly with customers to accelerate complex projects and align technological solutions with their long-term business objectives
- Build relationships with customers, including the C-suite and Line of Business stakeholders, to establish yourself as their trusted advisor.
- Share the voice of the customer to inform the roadmap of AWS features.
- Participate in the creation and sharing of best practices, technical content and new reference architectures
- Evangelise and educate about AWS technology through workshops, meetups, public speaking etc
- Develop areas of depth in technical domains relevant to your customer's outcomes and your interests.
A day in the life
A typical day might start by preparing for a customer meeting, reviewing their current business goals and how technology could help achieve them. During the meeting, you'll listen to the customer's challenges, ask probing questions, bringing a point of view rich with industry context and value, offering strategic advice on possible solutions. After lunch, you could find yourself diving deep into your customer's technical architecture, collaborating with internal teams to design a custom solution. Later, you might lead a workshop to educate customers on new AWS features or write a blog post sharing best practices. Throughout the day, you'll balance relationship-building with technical work, continually learning to keep up to date with evolving technologies.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience in IT development or implementation/consulting in the software or Internet industries
Preferred Qualifications
- Experience working within software development or Internet-related industries
- Experience migrating or transforming legacy customer solutions to the cloud
- Experience working with AWS technologies from a dev/ops perspective
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Customer Solutions Engineer, Marketing Solutions
Posted 9 days ago
Job Viewed
Job Description
Join us to transform the way the world works.
This role will be based in London, United Kingdom
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The LinkedIn API Program enables customers and partners to maximize their performance on LinkedIn and is a core part of how we plan to scale LinkedIn's Marketing Solutions business into the future. We are looking for a Customer Solutions Engineer to play a key role in supporting this Program globally with a focus on advertiser demand. As a Customer Solutions Engineer, you will operate as the connective tissue between LinkedIn Marketers, our Partner Platforms, and our API ecosystem, helping marketers grow and advance their business through partner solutions or direct integrations.
**Responsibilities: **
+ Work with sales and partner teams to interpret customer requirements and deliver integrated solutions that will drive end-customer success.
+ Develop and maintain relationships with key strategic partners; build trust through your deep technical expertise of their platforms and customer needs.
+ Collaborate with cross-functionally with Sales and Product teams to develop, manage and grow partner relationships with a focus on technical aspects (i.e. technical presentations, trainings, consultations, and best practices).
+ Be an expert on LinkedIn's API capabilities and partner offerings from a technical lens; partner with sales teams to recommend partner solutions and deploy or advance successful customer integrations.
+ Advocate for API improvements with internal product and partner engineering teams that will benefit end-customers; highlight issues, trends, and opportunities for integration enhancements.
+ Develop integration guides and best practices to accelerate API adoption, improve time to-revenue and deliver a great customer experience.
+ Maintain subject matter expertise on marketing technology and API trends.
**Basic Qualifications : **
+ 3+ years' experience in troubleshooting technical issues in a client facing role and/or technical account management experience.
+ 3+ years working with AdTech/marketing technology platforms OR API partner and developer programs .
+ 1+ year experience with Marketing Technologies and knowledge of 1st party data collection
**Preferred Qualifications :**
+ Bachelor's degree in a quantitative major, such as Marketing or Engineering
+ Comfortable in operating with ambiguity and being proactive in finding solutions
+ Experience in Solutions Engineering or Technical Consulting is strongly preferred
+ Experience working with conversion tracking methodologies (Server to Server integrations, container tags, conversion tags, etc).
+ Familiarity with development and API technologies, such as JavaScript and REST
+ Proficiency in online media, ad technology, marketing technology and API partner and developer programs.
+ Proven track record of solving complex technical problems and providing an excellent experience for customers in the process.
+ Passionate about partner ecosystems and businesses; you enjoy staying informed about industry advances and new innovations in the space.
+ Skilled in interacting with sales/partner business leads and technical stakeholders and translating complex customer needs.
+ Excellent communicator; experience in technical writing.
+ Outstanding organizational and planning skills, demonstrated ability to work with complex cross-functional teams and prioritize multiple projects simultaneously in a rapidly growing and changing environment.
+ Enthusiastic, can-do attitude; enjoy working with customers, solving their problems, and innovating in a fast-paced environment
**Suggested skills:**
+ Experience with Digital Marketing
+ Consultative Approach
+ Knowledge of API workflows and how they operate through Partner Integrations
+ Presentation Skills to internal and external stakeholders
**Global Data Privacy Notice for Job Candidates **
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants:
Customer Solutions Engineer, Marketing Solutions
Posted today
Job Viewed
Job Description
Customer Solutions Engineer, Marketing Solutions. This role will be based in London, United Kingdom. The LinkedIn API Program enables customers and partners to maximize their performance on LinkedIn and is a core part of how we plan to scale LinkedIn’s Marketing Solutions business into the future. We are looking for a Customer Solutions Engineer to support this Program globally with a focus on advertiser demand. You will operate as the connective tissue between LinkedIn Marketers, our Partner Platforms, and our API ecosystem, helping marketers grow their business through partner solutions or direct integrations. The work location is hybrid, performed both from home and from a LinkedIn office on select days as determined by business needs.nResponsibilities
Work with sales and partner teams to interpret customer requirements and deliver integrated solutions that drive end-customer success.nDevelop and maintain relationships with key strategic partners; build trust through your deep technical expertise of their platforms and customer needs.nCollaborate cross-functionally with Sales and Product teams to develop, manage and grow partner relationships with a focus on technical aspects (technical presentations, trainings, consultations, and best practices).nBe an expert on LinkedIn’s API capabilities and partner offerings from a technical lens; partner with sales teams to recommend partner solutions and deploy or advance successful customer integrations.nAdvocate for API improvements with internal product and partner engineering teams that benefit end-customers; highlight issues, trends, and opportunities for integration enhancements.nDevelop integration guides and best practices to accelerate API adoption, improve time to revenue and deliver a great customer experience.nMaintain subject matter expertise on marketing technology and API trends.nQualifications
Basic Qualifications:
3+ years’ experience in troubleshooting technical issues in a client facing role and/or technical account management.n3+ years working with AdTech/marketing technology platforms OR API partner and developer programs.n1+ year experience with Marketing Technologies and knowledge of 1st party data collectionnPreferred Qualifications:
Bachelor’s degree in a quantitative major, such as Marketing or EngineeringnComfortable operating with ambiguity and being proactive in finding solutionsnExperience in Solutions Engineering or Technical Consulting is strongly preferrednExperience with conversion tracking methodologies (Server to Server integrations, container tags, conversion tags, etc).nFamiliarity with development and API technologies, such as JavaScript and RESTnProficiency in online media, ad technology, marketing technology and API partner/developer programsnProven track record of solving complex technical problems and delivering excellent customer experiencenStrong interest in partner ecosystems and industry advances; ability to stay informed and innovatenSkilled in interacting with sales/partner business leads and technical stakeholders; ability to translate complex customer needsnExcellent communication and technical writing skillsnStrong organizational and planning skills with the ability to manage multiple projects in a fast-growing environmentnEnthusiastic, can-do attitude; enjoy working with customers to solve problemsnAdditional Information
Global Data Privacy Notice for Job Candidates: Please follow this link to access the document that provides transparency around how LinkedIn handles personal data of employees and job applicants:
Solutions Architect
Posted 3 days ago
Job Viewed
Job Description
Join our team as a Solutions Architect at our head office in Sunderland. This role offers a hybrid working arrangement, combining in-office collaboration with the flexibility of working from home, to enhance our dynamic team environment.
- Annual Salary: 65,000
- Location: Doxford Park, Sunderland
- Job Type: Full-time, Hybrid
Day-to-day of the role:
Interpret Business Needs:
- Translate business and technical requirements into architectural blueprints to achieve business objectives.
- Work closely with product owners and systems owners to ensure a robust architectural runway for future business requirements.
- Understand business drivers, capabilities, and determine corresponding enterprise solution designs.
Assess Technology:
- Monitor current-state solution portfolio to identify deficiencies and align with business requirements.
- Assess global trends and disruptions for effective decision-making.
- Support end-of-life product decisions and refresh or retire services or systems.
Apply Technology:
- Lead the design and analysis for the implementation of a solutions architecture across specific business applications or technologies.
- Develop a roadmap for the evolution of the enterprise solution portfolio from current to future state.
- Create architectural designs, standards, and patterns to guide solution development.
Provide Enterprise Guidance:
- Deliver standard definitions, reference models, and architecture designs for architectural governance.
- Support a community of practice (CoP) to align with enterprise architecture governance and assurance.
- Design and direct governance activities to ensure solutions architecture assurance and compliance.
Required Skills & Qualifications:
- Bachelor's degree in computer science, information technology, engineering, system analysis, or a related field, or equivalent experience.
- Extensive experience in IT solution development disciplines, including architecture, application development, and integrations.
- Proficient in developing architecture blueprints, strategies, and roadmaps.
- Skilled in delivering presentations to senior-level executives and technical audiences.
- Exposure to diverse technologies, platforms, and processing environments.
- Strong understanding of strategic and emerging technology trends and their application to business models.
- Knowledge of product/system management, agile principles, and development methodologies.
Benefits:
- 31 days annual leave (plus bank holidays), with the option to purchase up to 5 additional days per year.
- Early finish on Fridays.
- Flexible and hybrid working arrangements.
- Free Health Cash Plan, with cashback for various health-related expenses.
- Access to private healthcare through the Health Cash Plan.
- Competitive pension scheme with up to 10% contribution.
- Salary sacrifice electric vehicle scheme.
- Enhanced family-friendly leave.
- Car mileage allowance for business use.
- Life assurance cover to the value of 3 times your annual salary.
To apply for the Solutions Architect position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Solutions Architect
Posted 3 days ago
Job Viewed
Job Description
Join our team as a Solutions Architect at our head office in Sunderland. This role offers a hybrid working arrangement, combining in-office collaboration with the flexibility of working from home, to enhance our dynamic team environment.
- Annual Salary: 65,000
- Location: Doxford Park, Sunderland
- Job Type: Full-time, Hybrid
Day-to-day of the role:
Interpret Business Needs:
- Translate business and technical requirements into architectural blueprints to achieve business objectives.
- Work closely with product owners and systems owners to ensure a robust architectural runway for future business requirements.
- Understand business drivers, capabilities, and determine corresponding enterprise solution designs.
Assess Technology:
- Monitor current-state solution portfolio to identify deficiencies and align with business requirements.
- Assess global trends and disruptions for effective decision-making.
- Support end-of-life product decisions and refresh or retire services or systems.
Apply Technology:
- Lead the design and analysis for the implementation of a solutions architecture across specific business applications or technologies.
- Develop a roadmap for the evolution of the enterprise solution portfolio from current to future state.
- Create architectural designs, standards, and patterns to guide solution development.
Provide Enterprise Guidance:
- Deliver standard definitions, reference models, and architecture designs for architectural governance.
- Support a community of practice (CoP) to align with enterprise architecture governance and assurance.
- Design and direct governance activities to ensure solutions architecture assurance and compliance.
Required Skills & Qualifications:
- Bachelor's degree in computer science, information technology, engineering, system analysis, or a related field, or equivalent experience.
- Extensive experience in IT solution development disciplines, including architecture, application development, and integrations.
- Proficient in developing architecture blueprints, strategies, and roadmaps.
- Skilled in delivering presentations to senior-level executives and technical audiences.
- Exposure to diverse technologies, platforms, and processing environments.
- Strong understanding of strategic and emerging technology trends and their application to business models.
- Knowledge of product/system management, agile principles, and development methodologies.
Benefits:
- 31 days annual leave (plus bank holidays), with the option to purchase up to 5 additional days per year.
- Early finish on Fridays.
- Flexible and hybrid working arrangements.
- Free Health Cash Plan, with cashback for various health-related expenses.
- Access to private healthcare through the Health Cash Plan.
- Competitive pension scheme with up to 10% contribution.
- Salary sacrifice electric vehicle scheme.
- Enhanced family-friendly leave.
- Car mileage allowance for business use.
- Life assurance cover to the value of 3 times your annual salary.
To apply for the Solutions Architect position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Be The First To Know
About the latest Solutions Jobs in United Kingdom !
Solutions Agent
Posted 12 days ago
Job Viewed
Job Description
Kilmarnock
£25,000 plus monthly bonus
Customer Solution Specialist
Fantastic opportunity to join one of the UK’s largest buyers and collectors of unpaid loans and other forms of credit.
As a Collections Agent, you will handle inbound and outbound calls to help customers become debt-free.
You’ll receive best-in-class training to provide you with the skills required to perform successfully in your role.
Once trained, you will work within a Voice team and become a valued member of our wider Collections team.
This is a fantastic opportunity to develop a long-term career with a multi-national company based in our ‘award-winning’ and ‘low carbon’ HALO Kilmarnock site.
Key Skills required:
- Excellent written and communication skills li>Previous call centre or customer service experience
- Ability to work towards targets
- A team player
- Ability to show empathy whilst being resilient
Salary: £5,000pa and opportunity to earn up to 00 bonus per month*
- li>Hybrid working 3 days in our Kilmarnock office and 2 days working at home (after 3 months)
- 37.5 hours per week (Mon-Thu Shifts across 8am – 8pm, Fri 9am – 5pm & 1 in 3 Sat 8am – 2pm)
- < >28 days holidays (increasing to 31 days after 5 years)
- Pension (5% employee and minimum 4% employer contributions)
- Life Assurance (3 x annual salary)
- Free medical, dental and optical healthcare cash plan
Additional Benefits:
- Staff discounts at a huge number of shops and online retailers
- Health and Wellbeing programme
- Employee Assistance Scheme
- Modern Apprenticeship Scheme
All successful candidates will be subject to background checks which include 5-year work references, criminal background checks and basic credit checks.
Interested? Get in touch with David Colquhoun at (url removed) for a confidential chat about this exciting new role.
HRC Recruitment is an equal opportunities employer, and all applications will be treated as such If you are interested in this position please apply
*Bonus payable after training is complete
Solutions Manager
Posted today
Job Viewed
Job Description
Role: Solutions Manager
Business Unit: Pulse Solutions (part of Pulse Group)
Reports to: Director of Solutions
Location: London / Hybrid
About the Company
Pulse Solutions serves as the strategic consultancy arm within Pulse Group. We partner with higher education institutions, charities, and other organisations to deliver impactful programmes and transformative technology initiatives. Our approach blends deep expertise in programme management and technology delivery with the extensive network of Pulse Recruit to source and deploy high-calibre teams.
About the Role
To act as a strategic partner to the Director of Solutions, supporting all aspects of business development and project delivery. The incumbent will be instrumental in identifying new opportunities, cultivating client relationships, shaping project scopes, and ensuring successful execution of initiatives that align with client objectives and organisational goals.
Responsibilities
- Lead efforts to identify, qualify, and secure new project opportunities across Pulse’s core sectors.
- Cultivate and maintain trusted relationships with clients, serving as their consistent day-to-day contact point.
- Collaborate with the leadership team to develop project frameworks, craft compelling proposals, and optimise pricing strategies.
- Oversee project execution, ensuring deliverables meet client expectations and desired outcomes.
- Partner closely with Pulse Recruit to source and mobilise the right expertise for each engagement.
- Monitor project financials, ensuring profitability and adherence to invoicing schedules.
- Promote Pulse Solutions’ brand positioning within the marketplace, positioning us as a trusted consultancy partner.
Qualifications
- Demonstrable experience in consulting, solutions delivery, or project management within technology or business transformation.
- Strong commercial acumen with a proven ability to convert opportunities into successful projects.
- Hands-on management experience with a focus on project execution and delivery oversight.
- Thrive in dynamic, entrepreneurial environments with a proactive approach.
- Exceptional communication skills and ability to engage effectively with clients.
- Knowledge of higher education, charitable, or public sector landscapes (desirable but not essential).
Pay range and compensation package
- Competitive salary plus uncapped commission, targeting £150k+ (OTE).
- Commission structure based on net margin from secured and delivered projects, aligned with Pulse Solutions’ tiered scheme.
- Flexible working arrangements with access to London office.
- Opportunity to contribute to a rapidly expanding business within Pulse Group.
Equal Opportunity Statement
Pulse Solutions is committed to diversity and inclusivity in the workplace.
Solutions Consultant
Posted today
Job Viewed
Job Description
Solution Consultant - Engineering Information Management
Hybrid (commutable to Glasgow office)
Up to £55,000 DOE + Benefits
Are you a Solution Consultant looking to work on high-impact capital projects across engineering, construction, energy, and manufacturing? Do you enjoy delivering complex software solutions that support collaboration, data integrity and compliance?
We’re hiring a Solution Consultant to join a growing product team delivering digital transformation across global infrastructure and asset operations. This is a hybrid position – applicants must be within commutable distance to Glasgow and willing to attend the office on a flexible basis.
What You'll Be Doing:
- Gathering and documenting customer business and functional requirements
- Designing, configuring, and implementing Engineering Information Management (EIM) solutions
- Supporting infrastructure setup and providing end-user training
- Liaising with internal product teams and customers throughout delivery
- Delivering clear documentation and guiding successful solution adoption
- Supporting sales activity and continuous improvement of delivery methodology
- You’ll work with a wide range of clients and use both on-premise and cloud-based platforms, enabling them to control cost, ensure data integrity and manage critical projects with efficiency and confidence.
Required Experience:
- 2+ years in content management, document control, EIM, workflow, or knowledge management systems
- Strong understanding of delivering IT solutions: infrastructure, software implementation, or process improvement
- Excellent written and verbal communication skills
- Strong technical background and confident troubleshooting complex problems
- Comfortable working independently and flexibly with occasional travel
Desirable Skills:
- Experience with EIM platforms such as Documentum (DCTM), FileNet
- Exposure to HTML, XML, or JavaScript
- Sector experience in engineering, energy, oil & gas, or construction
- Data migration to structured environments
What’s in it for You?
- Up to £55,000 basic salary depending on experience
- Hybrid working (Glasgow-based)
- Work on high-value global projects
- Excellent career progression in a global tech organisation
- Inclusive, diverse, and collaborative culture
If you’re a hands-on Solution Consultant ready to shape the future of engineering and asset operations, click apply now to find out more and begin your application.