What Jobs are available for Specialist Roles in Bolton?
Showing 20 Specialist Roles jobs in Bolton
Product Specialist
Runcorn, North West
ConvaTec
Posted today
Job Viewed
Job Description
**About Convatec**
**Pioneering trusted medical solutions to improve the lives we touch:** Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec's revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit Overview:**
The Product Specialist plays a pivotal role within the Customer Interaction Centre, serving as a knowledgeable and empathetic representative of Convatec, you will guide customers with integrity and expertise, embodying the company's values in every interaction. In this role, you will engage directly with end users to support informed patient choice, ensuring that every interaction reflects Convatec's commitment to delivering high-quality, ethical healthcare solutions.
You will be responsible for articulating the value of Convatec's products and services with clarity and empathy, helping customers navigate their options with confidence. Your ability to communicate effectively, combined with a proactive and solutions-focused mindset, will be key to enhancing customer satisfaction, strengthening brand reputation, and driving sustainable growth in market share.
Success in this role requires a deep understanding of customer needs, a passion for improving patient outcomes, and a collaborative spirit that contributes to a high-performing team environment.
**Key Responsibilities:**
+ Engage directly with End Users and Healthcare Professionals to provide expert guidance on Convatec solutions.
+ Achieve agreed Key Performance Indicators (KPIs), including Convatec new customer starts (NCS) and Net Promoter Score (NPS).
+ Conduct follow-ups with End Users to discuss products and services, applying solution-based selling techniques to facilitate conversions to Convatec offerings.
+ Generate new sales opportunities through inbound and outbound calls, email, and Live Chat channels.
+ Demonstrate awareness of wound, stoma, and continence conditions, offering tailored product recommendations that meet individual customer needs.
+ Drive personal performance by embodying Convatec's values and consistently meeting sales KPIs.
+ Effectively manage workload and maintain an up-to-date sales pipeline while delivering world-class service to End Users.
+ Stay informed about new products and services to ensure accurate and current information is shared with customers.
+ Use databases proficiently to capture essential customer information and identify further opportunities through data insights.
+ Adhere to departmental Standard Operating Procedures (SOPs), understanding the rationale behind them and actively seeking opportunities for continuous improvement.
**Skills & Experience:**
+ High levels of empathy with active listening skills
+ Problem solver, able to deal effectively and professionally with end user and healthcare professionals queries
+ Ability to work collaboratively with internal and external stakeholders
+ High Level of organisational skills and an ability to prioritise workload whilst multitasking
+ Excellent verbal, written and face to face communication skills
+ Strong Keyboard skills, including advanced knowledge of Word, Excel and note writing
+ Ability to work independently and as a team
+ Proven track record of working towards KPI's and targets
+ Attention to detail with a high level of accuracy
+ Telephony and CRM system experience
**Qualifications/Education:**
+ Proven track record in a Sales Role
+ Experience of recognising sales opportunities
**Working Conditions:**
+ Hybrid working 3 days per week in the office
Our transformation will change your career. For good. You'll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you'll be supported to bring them to life. There'll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.
This is stepping outside of your comfort zone.
This is work that'll **move** you.
#LI-GM1
#LI-Hybrid
**Beware of scams online or from individuals claiming to represent Convatec**
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at .
**Equal opportunities**
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
**Notice to Agency and Search Firm Representatives**
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
**Already a Convatec employee?**
**If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!**
**Pioneering trusted medical solutions to improve the lives we touch:** Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec's revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit Overview:**
The Product Specialist plays a pivotal role within the Customer Interaction Centre, serving as a knowledgeable and empathetic representative of Convatec, you will guide customers with integrity and expertise, embodying the company's values in every interaction. In this role, you will engage directly with end users to support informed patient choice, ensuring that every interaction reflects Convatec's commitment to delivering high-quality, ethical healthcare solutions.
You will be responsible for articulating the value of Convatec's products and services with clarity and empathy, helping customers navigate their options with confidence. Your ability to communicate effectively, combined with a proactive and solutions-focused mindset, will be key to enhancing customer satisfaction, strengthening brand reputation, and driving sustainable growth in market share.
Success in this role requires a deep understanding of customer needs, a passion for improving patient outcomes, and a collaborative spirit that contributes to a high-performing team environment.
**Key Responsibilities:**
+ Engage directly with End Users and Healthcare Professionals to provide expert guidance on Convatec solutions.
+ Achieve agreed Key Performance Indicators (KPIs), including Convatec new customer starts (NCS) and Net Promoter Score (NPS).
+ Conduct follow-ups with End Users to discuss products and services, applying solution-based selling techniques to facilitate conversions to Convatec offerings.
+ Generate new sales opportunities through inbound and outbound calls, email, and Live Chat channels.
+ Demonstrate awareness of wound, stoma, and continence conditions, offering tailored product recommendations that meet individual customer needs.
+ Drive personal performance by embodying Convatec's values and consistently meeting sales KPIs.
+ Effectively manage workload and maintain an up-to-date sales pipeline while delivering world-class service to End Users.
+ Stay informed about new products and services to ensure accurate and current information is shared with customers.
+ Use databases proficiently to capture essential customer information and identify further opportunities through data insights.
+ Adhere to departmental Standard Operating Procedures (SOPs), understanding the rationale behind them and actively seeking opportunities for continuous improvement.
**Skills & Experience:**
+ High levels of empathy with active listening skills
+ Problem solver, able to deal effectively and professionally with end user and healthcare professionals queries
+ Ability to work collaboratively with internal and external stakeholders
+ High Level of organisational skills and an ability to prioritise workload whilst multitasking
+ Excellent verbal, written and face to face communication skills
+ Strong Keyboard skills, including advanced knowledge of Word, Excel and note writing
+ Ability to work independently and as a team
+ Proven track record of working towards KPI's and targets
+ Attention to detail with a high level of accuracy
+ Telephony and CRM system experience
**Qualifications/Education:**
+ Proven track record in a Sales Role
+ Experience of recognising sales opportunities
**Working Conditions:**
+ Hybrid working 3 days per week in the office
Our transformation will change your career. For good. You'll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you'll be supported to bring them to life. There'll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.
This is stepping outside of your comfort zone.
This is work that'll **move** you.
#LI-GM1
#LI-Hybrid
**Beware of scams online or from individuals claiming to represent Convatec**
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at .
**Equal opportunities**
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
**Notice to Agency and Search Firm Representatives**
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
**Already a Convatec employee?**
**If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!**
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
Cybersecurity Leadership - Subject Matter Expert (SME)
Manchester, North West
RS Consult
Posted 25 days ago
Job Viewed
Job Description
Your Mission
We are looking for a Subject Matter Expert (SME) with a strong business background in Cybersecurity Management. We see this as an ideal opportunity for a senior practitioner between contracts or roles, or is able to take extended leave to work on an interesting and challenging project. In particular, an opportunity to influence the next generation of cybersecurity management and leadership as well as adding Cambridge University to your resume.
As a Subject Matter Expert in cybersecurity at FourthRev, you will leverage your expertise to shape a transformative online learning experience with our academic partner, Professional and Continuing Education, University of Cambridge. You will work at the forefront of curriculum development, ensuring that every learner is equipped with industry-relevant skills, setting them on a path to success in the digital economy.
What your day to day will look like with us
- Partner with the Programme Development team in the design of the curriculum, with a focus on strategic thinking and leadership skills specific to cybersecurity contexts
- Offer critical perspectives during design and development, aligning course content with real-world applications and desired career outcomes.
- Develop and refine course specifications to curate a learning journey that's not only engaging but also maps directly to tangible career advancements for learners.
- Lead the design and execution of assessments, weekly assignments, and hands-on activities, aligning with FourthRev's commitment to project-based learning.
- Collaborate in the creation of content, ranging from written materials, storyboards, video scripts, animations, to in-depth tutorials and real-world case studies.
- Participate in regular team meetings, bringing to the table a wealth of resources, case studies, and scenarios to enhance the curriculum.
- Engage in asynchronous collaboration, providing timely answers and solutions to questions from the team.
- Champion FourthRev's core values, mission, and strategic vision, acting as an ambassador both internally and externally.
Requirements
What you'll need to succeed
Education:
- Preferably an Advanced degree (Ph.D. or Masters) in Cybersecurity, or a related field and/or equivalent industry experience. However, if you tick most of the experience requirement boxes please apply.
Experience:
7+ years’ senior leadership experience in cybersecurity, with demonstrable depth across several of the areas below. Whether you’ve owned end-to-end security programmes or specialised in key domains, we’d like to hear from you:
- Business & technology strategy: set cyber strategy aligned to business goals; three-year roadmaps and investment cases.
- Budgeting & procurement: own budgets; vendor selection, RFPs, contract negotiation, and value realisation.
- Programme & project delivery: lead multi-workstream security transformations; portfolio governance, KPIs, and benefits tracking.
- Governance, Risk & Compliance (GRC): design/run frameworks (e.g., ISO 27001, NIST CSF, PCI DSS), define risk appetite, and report to audit/board.
- Communication & business storytelling: translate technical risk into business impact; clear board-level updates and incident communications.
- Building and leading high-performing teams: org design, hiring, coaching, supplier/partner management, and succession planning.
- Strategic leadership & corporate governance: executive/board engagement, policy setting, crisis management, and resilience planning.
Skills:
- Strong communication and collaboration skills.
- Ability to translate complex technical concepts into understandable and actionable insights for learners.
- Proficient in designing and crafting real-world problems and scenarios for project-based learning.
- An innovative mindset with a passion for continuous learning and growth.
Benefits
Spend your days making a difference.
FourthRev builds world class online learning programmes that lead to qualifications from leading universities, certifications from the world's best technology companies and digital technology jobs with a global network of employer partners.
It's our vision to become the world's leading enabler of employability outcomes for students and lifelong learners. In doing so, and helping close the digital skills gap, our purpose is to create social and economic value on a global scale.
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This advertiser has chosen not to accept applicants from your region.
1
Talent Acquisition Specialist - Tech & Digital Roles
M1 6EU Manchester, North West
£45000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is a rapidly growing technology firm seeking a proactive and results-driven Talent Acquisition Specialist to manage the end-to-end recruitment process for their tech and digital teams. This is a fully remote role, allowing you to source and engage top talent from across the UK. The operational hub for administrative purposes is located in Manchester, Greater Manchester, UK .
As a Talent Acquisition Specialist, you will be responsible for identifying, attracting, and hiring skilled professionals in areas such as software development, data science, UX/UI design, and digital marketing. You will partner closely with hiring managers to understand their needs, develop effective sourcing strategies, and ensure a positive candidate experience. This role requires a deep understanding of the tech recruitment landscape, excellent communication skills, and a passion for building high-performing teams. You will leverage various recruitment tools and platforms to identify and engage passive and active candidates.
Key Responsibilities:
Qualifications:
As a Talent Acquisition Specialist, you will be responsible for identifying, attracting, and hiring skilled professionals in areas such as software development, data science, UX/UI design, and digital marketing. You will partner closely with hiring managers to understand their needs, develop effective sourcing strategies, and ensure a positive candidate experience. This role requires a deep understanding of the tech recruitment landscape, excellent communication skills, and a passion for building high-performing teams. You will leverage various recruitment tools and platforms to identify and engage passive and active candidates.
Key Responsibilities:
- Manage the full recruitment lifecycle for technical and digital roles, from job posting to offer negotiation.
- Develop and execute creative sourcing strategies to attract top talent, utilizing various channels including LinkedIn Recruiter, job boards, and professional networks.
- Partner with hiring managers to understand their hiring needs, define job requirements, and develop effective interview processes.
- Screen resumes, conduct initial interviews, and assess candidate qualifications and cultural fit.
- Provide a high-quality candidate experience throughout the recruitment process.
- Build and maintain a strong talent pipeline for critical roles.
- Track recruitment metrics and provide regular reports on hiring progress and key performance indicators.
- Stay up-to-date with industry trends and best practices in talent acquisition.
- Collaborate with the HR team on onboarding processes and talent management initiatives.
- Represent the company at virtual career fairs and networking events.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum of 3-5 years of experience in full-cycle recruitment, with a strong focus on technology and digital roles.
- Proven experience sourcing and hiring for positions such as Software Engineers, Data Analysts, UX Designers, and Digital Marketers.
- Proficiency with applicant tracking systems (ATS) and recruitment marketing tools.
- Excellent understanding of sourcing techniques and candidate engagement strategies.
- Strong interpersonal, communication, and negotiation skills.
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced, remote environment.
- A proactive approach and a commitment to delivering excellent results.
- Experience working in a start-up or high-growth tech environment is a plus.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Senior Technical Specialist (Water Networks)
Warrington, North West
Stantec
Posted 22 days ago
Job Viewed
Job Description
Ready to take your career to the next level with a global leader?
Stantec, ranked the #1 engineering consultancy in the NCE listings, is looking for a **Senior Technical Specialist/Technical Director** . This role can be based in any of our Northern offices.
We are searching for a leader to enhance our water network modelling and infrastructure solutions for our clients in the region. You'll play a key role in delivering exciting, long-term projects and strategic resource schemes.
**About the Role**
This is an opportunity to provide strategic direction and innovative solutions to complex water infrastructure challenges. As a senior leader, you'll be at the forefront of our business, driving the strategic direction of our water network modelling and developing new capital investment solutions.
You'll use your global network to bring new opportunities to the business, provide technical insight for strategic bids, and mentor staff to foster professional growth. Your expertise and leadership will be vital to our success.
**About You**
We are seeking a candidate who is a recognised thought leader with a proven ability to influence technical direction. The ideal person will have:
+ A strong commercial aptitude and understanding of business risk and contract models.
+ The credibility to lead the technical governance of large, complex projects and programs.
+ A track record of compelling presentations and publications, with active involvement in key professional institutions.
+ The ability to leverage a global network to stay ahead of industry trends.
A degree in civil or environmental engineering is essential. Chartership or advanced progression with professional bodies such as CIWEM, ICE, or the Institute of Water is strongly preferred.
Please get in touch even if you don't fulfil all requirements; we value diverse backgrounds and skillsets and support professional development.
**About Stantec**
The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.
Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities.
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.
Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply.
At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact we will talk to you about how we can support you.
**ReqID:** 7791
Stantec, ranked the #1 engineering consultancy in the NCE listings, is looking for a **Senior Technical Specialist/Technical Director** . This role can be based in any of our Northern offices.
We are searching for a leader to enhance our water network modelling and infrastructure solutions for our clients in the region. You'll play a key role in delivering exciting, long-term projects and strategic resource schemes.
**About the Role**
This is an opportunity to provide strategic direction and innovative solutions to complex water infrastructure challenges. As a senior leader, you'll be at the forefront of our business, driving the strategic direction of our water network modelling and developing new capital investment solutions.
You'll use your global network to bring new opportunities to the business, provide technical insight for strategic bids, and mentor staff to foster professional growth. Your expertise and leadership will be vital to our success.
**About You**
We are seeking a candidate who is a recognised thought leader with a proven ability to influence technical direction. The ideal person will have:
+ A strong commercial aptitude and understanding of business risk and contract models.
+ The credibility to lead the technical governance of large, complex projects and programs.
+ A track record of compelling presentations and publications, with active involvement in key professional institutions.
+ The ability to leverage a global network to stay ahead of industry trends.
A degree in civil or environmental engineering is essential. Chartership or advanced progression with professional bodies such as CIWEM, ICE, or the Institute of Water is strongly preferred.
Please get in touch even if you don't fulfil all requirements; we value diverse backgrounds and skillsets and support professional development.
**About Stantec**
The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.
Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities.
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.
Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply.
At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact we will talk to you about how we can support you.
**ReqID:** 7791
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Senior Technical Specialist (Water Networks)
Manchester, North West
Stantec
Posted 22 days ago
Job Viewed
Job Description
Ready to take your career to the next level with a global leader?
Stantec, ranked the #1 engineering consultancy in the NCE listings, is looking for a **Senior Technical Specialist/Technical Director** . This role can be based in any of our Northern offices.
We are searching for a leader to enhance our water network modelling and infrastructure solutions for our clients in the region. You'll play a key role in delivering exciting, long-term projects and strategic resource schemes.
**About the Role**
This is an opportunity to provide strategic direction and innovative solutions to complex water infrastructure challenges. As a senior leader, you'll be at the forefront of our business, driving the strategic direction of our water network modelling and developing new capital investment solutions.
You'll use your global network to bring new opportunities to the business, provide technical insight for strategic bids, and mentor staff to foster professional growth. Your expertise and leadership will be vital to our success.
**About You**
We are seeking a candidate who is a recognised thought leader with a proven ability to influence technical direction. The ideal person will have:
+ A strong commercial aptitude and understanding of business risk and contract models.
+ The credibility to lead the technical governance of large, complex projects and programs.
+ A track record of compelling presentations and publications, with active involvement in key professional institutions.
+ The ability to leverage a global network to stay ahead of industry trends.
A degree in civil or environmental engineering is essential. Chartership or advanced progression with professional bodies such as CIWEM, ICE, or the Institute of Water is strongly preferred.
Please get in touch even if you don't fulfil all requirements; we value diverse backgrounds and skillsets and support professional development.
**About Stantec**
The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.
Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities.
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.
Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply.
At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact we will talk to you about how we can support you.
**ReqID:** 7791
Stantec, ranked the #1 engineering consultancy in the NCE listings, is looking for a **Senior Technical Specialist/Technical Director** . This role can be based in any of our Northern offices.
We are searching for a leader to enhance our water network modelling and infrastructure solutions for our clients in the region. You'll play a key role in delivering exciting, long-term projects and strategic resource schemes.
**About the Role**
This is an opportunity to provide strategic direction and innovative solutions to complex water infrastructure challenges. As a senior leader, you'll be at the forefront of our business, driving the strategic direction of our water network modelling and developing new capital investment solutions.
You'll use your global network to bring new opportunities to the business, provide technical insight for strategic bids, and mentor staff to foster professional growth. Your expertise and leadership will be vital to our success.
**About You**
We are seeking a candidate who is a recognised thought leader with a proven ability to influence technical direction. The ideal person will have:
+ A strong commercial aptitude and understanding of business risk and contract models.
+ The credibility to lead the technical governance of large, complex projects and programs.
+ A track record of compelling presentations and publications, with active involvement in key professional institutions.
+ The ability to leverage a global network to stay ahead of industry trends.
A degree in civil or environmental engineering is essential. Chartership or advanced progression with professional bodies such as CIWEM, ICE, or the Institute of Water is strongly preferred.
Please get in touch even if you don't fulfil all requirements; we value diverse backgrounds and skillsets and support professional development.
**About Stantec**
The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.
Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities.
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.
Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply.
At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact we will talk to you about how we can support you.
**ReqID:** 7791
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Technical SEO Specialist
Rainford, North West
Paramount Digital Ltd
Posted 10 days ago
Job Viewed
Job Description
Location: Rainford, St Helens
Salary: £30,000.00-£35,000.00 per year
Role Overview
At Paramount Digital, we have been delivering outstanding digital marketing services for over eight years. As our team expands, we are looking for a highly motivated Technical SEO Specialist to join the team.
As a Technical SEO Specialist, you will be responsible for identifying, understanding, scheduling and fixing technical issues related to SEO, either directly or alongside SEO Specialists or SEO Developers, to deliver positive results for the client. Initially reporting to the Head of SEO, you will take a hands-on approach to project performance by auditing, fixing and enhancing the SEO capabilities of client websites.
Depending on the project’s budget and unique requirements, you will either lead the overall strategy or work as part of a wider team. Therefore, strong client communication skills are a requirement, especially for explaining complex issues.
Role Expectations
Key Responsibilities
- Conduct in depth technical audits, action audit points directly or with the assistance of SEO specialists, SEO Developers etc .
- Plan and oversee platform migrations, domain migrations and other complicated, high risk SEO projects, with detailed impact assessments.
- Work on different campaign types including lead gen and e commerce.
- Collaborate with other departments, including content, UX and PPC teams, ensuring alignment with broader campaigns.
- Help to present strategies and performance reports to clients.
- Mentor SEO specialists and assist in training initiatives.
- Drive innovation by testing new tools, methodologies and automation.
- Be highly proficient in all aspects of technical SEO and advanced optimisation techniques, including programmatic SEO.
- Measure success through organic traffic growth, search rankings, ROI and client retention.
- Support other roles by providing expertise and guidance.
- Be responsible for client retention, relationship building and measurable results.
- Assist in pre deal analysis, pitching new clients and on boarding.
- Oversee quality standards across project work.
- Bring industry experience and best practices into the team.
Ongoing Objectives
- You maintain strong collaborative relationships with your internal colleagues and actively support junior team members with SEO guidance.
- Take ownership of Technical SEO tasks, ensuring they are delivered effectively and on time.
- Demonstrates proficiency with SEO tools and processes, with a continuous drive to enhance quality and streamline workflows.
- Proactively research and adopt emerging SEO strategies, applying relevant techniques to client campaigns and sharing insights with the wider team.
- Contribute measurable results to client campaigns, including improved rankings, organic traffic growth, and increased conversions.
- Build and maintain strong relationships with key clients through consistent delivery of high-quality work and clear, professional communication.
- Continuously refine skills and knowledge through training opportunities and self directed learning to stay ahead in best SEO practices.
- Collaborate effectively within the SEO team and across departments, supporting the delivery of integrated digital strategies.
Success Metrics
- Your success will be measured by:
- Organic traffic growth.
- Improvements in search rankings.
- Completing tasks within the hours allocated.
- Client satisfaction and retention.
Who We're Looking For:
Were looking for a confident and highly skilled Technical SEO Specialist with a passion for driving performance through smart, scalable and technically sound strategies. You’ll bring deep expertise in technical SEO, from audits and advance optimisation to complex migrations and programmatic tactics, and apply it across a variety of campaigns, including lead generation and e-commerce.
The ideal candidate is both strategic and hands-on, capable of owning technical SEO delivery while collaborating across departments to ensure alignment within integrated digital campaigns. You’ll be comfortable presenting to clients, mentoring junior team members and contributing to pre-sale efforts, all while staying at the forefront of SEO innovation and quality standards.
What You'll Bring:
- Experience: 3+ years of hands-on Technical SEO experience, with demonstrated expertise in identifying problems and resolving them.
- Technical Skills: Advanced knowledge of internal linking structure, schema markup, site and domain migrations, Core Web Vitals, backlink profiling, crawling and indexing.
- Problem Solving Ability: A proactive mindset with the ability to troubleshoot issues and implement effective solutions.
- Initiative: Capable of operating independently, identifying opportunities, and driving projects forward with minimal guidance.
- Soft Skills : Strong communication skills and the ability to work at a high level in a fast-paced environment.
Tools and proficiency:
Working knowledge of:
- Google Analytics 4 (GA4)
- Google Tag Manager (GTM)
- Google Search Console (GSC)
- Bing Webmaster Tools
- IndexNow
- Screaming Frog
- Ahrefs
- Majestic
- KWFinder
Soft Skills:
- Strong attention to detail.
- Eagerness to learn and grow within the SEO field.
- Teamwork and collaboration skills.
- Passion for digital marketing and a proactive attitude toward improvement.
What We Offer:
A full range of additional benefits, including:
- 22 days holiday plus bank holidays (increasing to 24 days after 5 years service)
- Both in-house and externally led training opportunities (by some of the best names in the SEO industry)
- Cross department training opportunities
- Customised development plan and clear career progression
- SEO conferences and events
- Pension scheme
- Free eye tests
- Mental well-being support
- Discounts with our partners
- Regular company events
- Weekly yoga wellness sessions
- And everything else you’d expect from a top digital agency!
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5
Senior Technical Support Specialist
M1 6EU Manchester, North West
£30000 Annually
WhatJobs
Posted 23 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced Senior Technical Support Specialist to join their customer-centric team, operating in a fully remote capacity. In this vital role, you will be the primary point of contact for customers encountering technical issues with our client's software and hardware products. You will leverage your deep technical knowledge and exceptional problem-solving skills to diagnose, troubleshoot, and resolve complex issues, ensuring customer satisfaction and minimizing downtime. Your responsibilities will include providing advanced technical assistance via phone, email, and chat, documenting customer interactions and resolutions in a ticketing system, and escalating critical issues to appropriate internal teams. You will also be responsible for creating and maintaining a knowledge base of common issues and their solutions, contributing to customer self-service resources. The ideal candidate will possess a comprehensive understanding of IT systems, network infrastructure, operating systems (Windows, macOS, Linux), and common software applications. Proven experience in a technical support role, with a focus on diagnosing and resolving complex technical problems, is essential. You should be adept at communicating technical information clearly and concisely to both technical and non-technical users. This remote position demands excellent organizational skills, the ability to manage multiple priorities effectively, and a strong commitment to customer service. You will be a key player in maintaining our client's reputation for outstanding support and ensuring a seamless user experience for their clients.
Responsibilities:
Responsibilities:
- Provide expert-level technical support to customers via multiple channels (phone, email, chat).
- Diagnose and troubleshoot complex hardware, software, and network issues.
- Document all support interactions, issues, and resolutions accurately in a ticketing system.
- Escalate unresolved issues to engineering or development teams with detailed information.
- Develop and maintain comprehensive technical documentation and knowledge base articles.
- Assist in the training and mentoring of junior support staff.
- Identify recurring technical issues and provide feedback for product improvement.
- Manage customer expectations and ensure timely resolution of support requests.
- Proactively identify potential customer issues and offer preventative solutions.
- Contribute to the continuous improvement of support processes and tools.
- Ensure adherence to service level agreements (SLAs).
- Extensive experience in technical support or helpdesk roles.
- Strong proficiency in diagnosing and resolving issues with operating systems (Windows, macOS, Linux).
- Excellent understanding of network protocols and troubleshooting.
- Familiarity with common software applications and IT infrastructure.
- Proven ability to manage and prioritize multiple support tickets.
- Exceptional customer service and communication skills.
- Experience with remote support tools and ticketing systems (e.g., Zendesk, ServiceNow).
- Ability to work independently and effectively in a remote environment.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified are advantageous.
- Strong analytical and problem-solving capabilities.
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6
Remote Technical Support Specialist
M1 1AA Manchester, North West
£30000 Annually
WhatJobs
Posted 25 days ago
Job Viewed
Job Description
Our client is seeking a motivated and customer-focused Remote Technical Support Specialist to join their expanding IT department. This is a fully remote position, allowing you to work from anywhere within the UK. You will be the primary point of contact for users experiencing technical difficulties with hardware, software, and network issues. Your role will involve diagnosing and resolving a wide range of technical problems through various communication channels, including phone, email, and live chat. This requires excellent troubleshooting skills and the ability to explain technical solutions in a clear and understandable manner to both technical and non-technical users. You will be responsible for maintaining detailed records of support requests and resolutions in a ticketing system, ensuring efficient case management and knowledge base contribution. Proactively identifying trends in user issues and recommending improvements to systems and processes will be a key aspect of the role. This position demands a high level of self-discipline, excellent time management, and the ability to work autonomously. You must possess strong communication and interpersonal skills, a patient demeanor, and a passion for helping others. A foundational understanding of operating systems (Windows, macOS), common software applications, networking concepts (TCP/IP, DNS, DHCP), and basic hardware troubleshooting is essential. Previous experience in a technical support role, ideally in a remote setting, is highly advantageous. This is an excellent opportunity to advance your career in IT support within a flexible, remote-first work environment.
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7
Technical Support Specialist (Tier 2)
M1 1AE Manchester, North West
£30000 Annually
WhatJobs
Posted 20 days ago
Job Viewed
Job Description
Our client, a fast-growing SaaS company, is seeking a highly skilled Technical Support Specialist (Tier 2) to join their dedicated support team in **Manchester**. This role offers a hybrid working arrangement, blending in-office collaboration with the flexibility of remote work.
As a Tier 2 Technical Support Specialist, you will be responsible for resolving complex technical issues reported by customers that cannot be solved by the Tier 1 support team. Your duties will include diagnosing and troubleshooting software and hardware problems, providing in-depth technical assistance via phone, email, and remote desktop sessions, and escalating unresolved issues to the development or engineering teams with detailed documentation. You will also be responsible for managing and maintaining the company's knowledge base, creating helpful articles, and contributing to training materials for both customers and junior support staff. A key aspect of this role involves identifying recurring issues and collaborating with product teams to implement long-term solutions, thereby improving the overall customer experience and product stability.
The ideal candidate will possess a strong technical background, with demonstrable experience in IT support, troubleshooting complex systems, and customer service. Proficiency in operating systems (Windows, macOS, Linux), networking concepts (TCP/IP, DNS, DHCP), and common software applications is essential. Experience with SaaS platforms, cloud technologies (AWS, Azure), and ticketing systems (e.g., Zendesk, Jira Service Desk) is highly desirable. You should have excellent analytical and problem-solving skills, with the ability to quickly diagnose and resolve technical challenges. Strong communication and interpersonal skills are crucial for interacting with customers from diverse technical backgrounds and for collaborating effectively with internal teams. This is an excellent opportunity to advance your technical support career within a dynamic and supportive environment, contributing directly to customer satisfaction and product excellence. The ability to adapt to new technologies and provide exceptional service under pressure is key.
Key Responsibilities:
As a Tier 2 Technical Support Specialist, you will be responsible for resolving complex technical issues reported by customers that cannot be solved by the Tier 1 support team. Your duties will include diagnosing and troubleshooting software and hardware problems, providing in-depth technical assistance via phone, email, and remote desktop sessions, and escalating unresolved issues to the development or engineering teams with detailed documentation. You will also be responsible for managing and maintaining the company's knowledge base, creating helpful articles, and contributing to training materials for both customers and junior support staff. A key aspect of this role involves identifying recurring issues and collaborating with product teams to implement long-term solutions, thereby improving the overall customer experience and product stability.
The ideal candidate will possess a strong technical background, with demonstrable experience in IT support, troubleshooting complex systems, and customer service. Proficiency in operating systems (Windows, macOS, Linux), networking concepts (TCP/IP, DNS, DHCP), and common software applications is essential. Experience with SaaS platforms, cloud technologies (AWS, Azure), and ticketing systems (e.g., Zendesk, Jira Service Desk) is highly desirable. You should have excellent analytical and problem-solving skills, with the ability to quickly diagnose and resolve technical challenges. Strong communication and interpersonal skills are crucial for interacting with customers from diverse technical backgrounds and for collaborating effectively with internal teams. This is an excellent opportunity to advance your technical support career within a dynamic and supportive environment, contributing directly to customer satisfaction and product excellence. The ability to adapt to new technologies and provide exceptional service under pressure is key.
Key Responsibilities:
- Provide advanced technical support to customers for complex software and hardware issues.
- Diagnose, troubleshoot, and resolve technical problems via remote tools, phone, and email.
- Escalate unresolved issues to senior technical staff or development teams with comprehensive details.
- Manage and update the company's knowledge base with solutions and troubleshooting guides.
- Identify trends in support requests and collaborate with product teams for bug fixes and feature enhancements.
- Assist in training Tier 1 support staff and creating user documentation.
- Ensure timely and effective resolution of customer issues, maintaining high satisfaction rates.
- Document all support interactions and resolutions accurately in the ticketing system.
- Contribute to the continuous improvement of support processes and tools.
- Proven experience in a Tier 2 or Senior Technical Support role.
- Strong understanding of operating systems, networking, and common software applications.
- Experience with SaaS products and cloud environments is a plus.
- Proficiency with ticketing systems and remote support tools.
- Excellent problem-solving, analytical, and diagnostic skills.
- Strong written and verbal communication abilities.
- Customer-focused mindset with a passion for delivering excellent service.
- Ability to work effectively in a hybrid team environment.
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8
Senior Technical Support Specialist - SaaS
M1 1AA Manchester, North West
£38000 Annually
WhatJobs
Posted 21 days ago
Job Viewed
Job Description
Join a leading software company as a Senior Technical Support Specialist, operating in a fully remote capacity. Our client is dedicated to providing exceptional customer service and technical assistance for their cutting-edge Software-as-a-Service (SaaS) platform. This role is perfect for experienced support professionals who excel at problem-solving and possess a deep understanding of complex software systems. You will be responsible for handling escalated technical issues, diagnosing and resolving intricate software bugs, and providing expert guidance to clients and internal teams. Your key duties will include analyzing customer inquiries, replicating issues, developing effective solutions, and documenting troubleshooting steps and knowledge base articles. You will collaborate closely with development and product management teams to provide valuable customer feedback and contribute to product improvements. The ideal candidate will have a minimum of 3-5 years of experience in technical support, preferably within a SaaS environment. A strong understanding of cloud technologies, web applications, and common IT infrastructure is required. Proficiency in SQL and scripting languages (e.g., Python, JavaScript) is highly desirable. Excellent communication, active listening, and interpersonal skills are essential for providing clear and concise technical assistance to a global customer base. You must be adept at managing multiple priorities, working independently, and thriving in a fast-paced remote work environment. A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. If you are a motivated problem-solver passionate about delivering outstanding technical support, we invite you to apply and become a vital part of our remote-first team.
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9