What Jobs are available for Specialty Shops in East Grinstead?

Customer Service Representative
Location: Hove
Hours: Full-time, 37.5 hours per week
Salary: Up to 26,000 (depending on experience)

We're working with a well-established engineering and manufacturing business to find a proactive Customer Service Representative to join their friendly team in Hove.

You'll be responsible for supporting customers with their orders and enquiries, managing accounts, processing orders through the ERP system, and ensuring excellent service throughout the sales process.

What you'll need:

• Previous experience in a customer service or order processing role

• Confident communication skills and attention to detail

• Strong Microsoft Office skills (especially Excel and Word)

• Ability to prioritise and work well under pressure

• Experience using ERP/MRP systems (advantageous but not essential)

What's on offer:

• Salary up to 26,000

• 33 days holiday (including bank holidays)

• Private healthcare after probation

• Pension scheme and profit share

• Employee rewards and discounts

• Cycle-to-work scheme

If you are enthusiastic, friendly, and have a passion for supporting others, this position is perfect for you.
Apply now to join our client's team.

If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) .

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We are recruiting on behalf of our client for a Customer Service & Account Executive to join their friendly, close-knit team. This role offers the perfect mix of customer service, telesales, and account management, making it an excellent opportunity for someone who enjoys building relationships and driving sales.

Salary: £26,000 (pro rata, with bonus potential)
Hours: Monday – Thursday: 9:00am – 5:30pm (½ hour lunch), Friday: 9:00am – 1:00pm (no lunch)

The Role

You will act as the first point of contact for customers, ensuring a smooth and efficient service while maximising sales opportunities. Alongside handling day-to-day enquiries, you will be responsible for managing your own portfolio of key accounts covering multiple practices, some with regular purchasing needs and others requiring more proactive contact.

Key responsibilities include:

• Handling customer queries with professionalism and patience, including delivery issues, order errors, and stock availability.
• Processing orders quickly and accurately.
• Building rapport with customers and promoting additional products through upselling and link-selling.
• Managing a portfolio of client accounts, ensuring each practice is contacted regularly with updates on promotions and special offers.
• Working to grow sales across your accounts on a quarterly basis, with a focus on targeted product campaigns.
• Carrying out administration tasks such as processing emailed orders and maintaining accurate account records.
• Collaborating closely with a small, supportive team while confidently managing your own workload.

About You

Our client is looking for someone who has:

• Strong customer service and telephone skills with a calm, professional approach.
• Experience in telesales, account management, or a similar customer-facing role.
• Confidence in upselling, link-selling, and building lasting client relationships.
• Excellent organisational skills, with the ability to manage diaries, accounts, and admin tasks efficiently.
• A proactive, team-focused attitude and the ability to work independently.

If you are a motivated customer service professional with a talent for relationship-building and sales, we’d love to hear from you.

For your information:
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.

A great company in central Brighton are looking for a Customer Service Executive to join them. They offer a great range of benefits as listed below and as a company they offer a professional service to their clients and customers. The Brighton office is modern and vibrant, great place to work.

The customer service role involves administration, customer service via phone calls, webchat and emails and working with multiple systems so excellent customer service skills, the ability to problem solve and being able to remain calm under pressure is key as well as having a good technical aptitude for databases, Google Drive and Microsoft Office.

As a Customer Service Executive you will:

• Work with customers on the phone, via live chat and email to help them use and understand the service and the data provided, working within set SLAs
• Handle general client queries and monitor / handle external and internal emails
• Place customer orders using multiple and sometimes complex systems
• Learn and maintain product and service knowledge
• Set up client accounts and provide support to new customers including quotations
• Promote existing and new products and services where required

Skills & experience required:

• Previous phone / office based customer service experience ideally
• Good computer literacy and administration skills
• High attention to detail and good accuracy levels
• An aptitude for problem solving
• Previous experience with Google Drive, technical systems and CRM systems is a strong advantage

Salary, hours & company benefits:

• 25,260 per annum
• Monday to Friday 9am to 5.30pm
• Flexible working - hybrid with 3 days per week in the office and 2 from home
• 25 days holiday plus public holiday plus Birthday day off and option to buy or sell holiday
• Share incentive plan
• Pension scheme
• Life assurance scheme
• Income protection plan
• Comprehensive discounts at major retailers
• Wellbeing centre
• Access to free health and fitness classes and other perks
• Volunteer days

Wild Recruitment Ltd T/A First Recruitment Services are acting as an Employment Agency in relation to this vacancy.

Customer Service Executive – Dive into a Role with Real Impact!

Coolham, West Sussex | £26,000 – £27,000 per annum (depending on experience)

Join Waterstream – home of Compass Pools, one of the UK’s leading luxury swimming pool specialists!

At Waterstream , we don’t just build pools — we create the ultimate lifestyle experience. As our business continues to grow, we’re looking for a friendly, organised, and proactive Customer Service Executive to join our busy Service Department.

If you love keeping things running smoothly, enjoy helping customers, and thrive in a role where no two days are the same — this could be your perfect next move!

Why You’ll Love Working with Us:

• Be part of a respected, growing company known for quality, innovation, and excellence.
• Join a friendly, supportive, and professional team that genuinely cares.
• Enjoy career growth and development opportunities as we continue to expand.
• Earn a competitive salary and benefits package.

Key Responsibilities of the Customer Service Executive:

• Be the first point of contact for customer enquiries via phone and email — you’ll make every interaction count.
• Provide professional advice and support on maintenance, repairs, and all things pool care.
• Prepare and send accurate quotes and invoices — you’ll keep things flowing seamlessly.
• Schedule engineers’ workloads to ensure smooth, efficient service delivery.
• Act as the communication hub between customers, engineers, and internal teams.
• Keep accurate records and lend a hand with general admin in the Service Department.

What We’re Looking For:

• A customer service star with excellent communication and people skills.
• Highly organised, detail-oriented, and ready to multitask.
• Confident with Microsoft Office and scheduling systems.
• A proactive problem-solver who can think on their feet.
• Experience in customer service, scheduling, or admin — especially in a technical, engineering, or maintenance environment — would be a real plus.

What’s Next?

If you’re enthusiastic, organised, and love delivering first-class customer service, we want to hear from you! Apply today for immediate consideration.

Due to increased workload and a recent company acquisition, we now require an additional Customer Service Administrator to join our team. You will be supporting the order processing for several of our well known retail brands. The role would suit candidates with previous administration experience but this could have been gained in an office, retail, hospitality or leisure based role. You should also have good customer service skills via phone and email and be PC literate and able to learn new IT systems. In return we can offer Mon to Fri working hours, weekly pay, onsite parking and paid holidays.

The main focus of the role initially will administrative but will also include customer service tasks.

Processing customer orders received by email onto the system for our trade customers across the UK.
Supporting several of our brands.
Using Shopify and Sage.
Taking payments and processing accordingly.
Setting up new customer details onto the system.
Tracking orders.
Answering customer calls and emails regarding orders and deliveries.
Liaising with courier companies if necessary.
General office admin support - filing, scanning and recording of documents.

The role is to start asap and will give you the opportunity to join our business at an exciting time as the company grows and develops. You should be happy working in a busy office environment and comfortable inputting up to 40 orders per day working from manual sheets entering information accurately onto the system to ensure the timely and correct despatch of orders to our trade customers.

In return we can offer weekly pay, paid holiday, free onsite parking and a professional and friendly working environment. if you have previous admin experience or are seeking the opportunity to move out of a retail or hospitality role and into office work, then please submit your CV asap for immediate consideration.

Our client is seeking a reliable Administrator with strong interpersonal skills and the ability to adapt to new systems quickly and efficiently. You will be responsible for emails, letters, data entry and customer liaison via the telephone and email. You will be able to work on your own initiative as well as part of a team and undertake any administrative tasks given from by the management team.  This is basic administrative role and would someone who is not looking to progress but to work within a lovely team and be happy to assist with basic duties and then go home at the end of the day with a sense of satisfaction.

This role is full time and office based and you will be local to Esher.

37.5 hours per week
£12.21P.H.
Esher

Freightserve recruitment are looking for an Import Air / Sea Operator for a well-established Freight Forwarder based in the Sunbury-on-Thames area.

Responsibilities:-

• Quotations
• Arranging shipment and monitoring though to delivery
• Dealing with Air and Oceanfreight Imports
• Telephone and emails enquires
• Dealing with overseas offices
• General office duties

The role would suit someone looking for more of a Customer Service role away from customs entries. Would suit a second jobber level person with some experience in import airfreight or ocean movements.

Hours would be Monday to Friday 0900 - 17:30

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Customer Service Executive- 25K Basic

Role Overview

Every Customer Service Executive isan integral part of the Companies home departmentbusiness ensuring efficient customer service and scheduling that puts our customers first and foremost. This is a multi-skilled role working closely with our field teams and Directors as a key part of the team.

Key Duties

• Ambassador for thebrand
• Dealing with telephone queries and responding to online email queries within agreed SLA's
• Handling of large volumes of inbound and outbound calls
• Create and maintain detailed customer records
• Resolving complaints
• Understanding CompanyProducts and services
• Meet or exceed Key Performance Indicators
• Working within a team to complete goals and objectives
• Mange the eGOS notification process

About you

Essential skills and experience

• Excellent customer service and organisational skills
• Systems literate, able to use different IT systems effectively including Office 365
• Having an excellent customer service executive approach, able to provide support and reassurance to customers and their families/carers
• You must have your own car with a full drivers licence

Desirable skills and experience

• Previous experience of working as a customer service executive
• Previous use of customer service/call centre CRM
• Local marketing and/or social media experience

About The Company

The Company aimsto deliver outstanding customer service, combined with sound dispensing advice and product recommendations that best suit individual customer needs. In additionto the highest quality equipment, theyaim to provide both theirstore staff and our customers with an excellent overall environment thattreat people as we would wish to be treated. Theirexpectation is that you will share theirvision to provide theirpatients with the very best professional service as well as having exceptional customer service executive approach

The Customer Service Manager will oversee daily operations within the customer service department, ensuring excellent service delivery and satisfaction. This role is perfect for someone with a proven track record in managing customer service teams in the business services industry.

Client Details

This organisation is a well-established, medium-sized player in the business services sector. Known for its commitment to professional excellence, it offers a structured and supportive working environment for its employees.

Description

• Manage and lead the customer service team, setting clear goals and objectives.
• Develop and implement strategies to improve customer satisfaction and retention.
• Monitor and report on team performance using key metrics.
• Handle escalated customer issues with professionalism and efficiency.
• Collaborate with other departments to ensure seamless service delivery.
• Maintain up-to-date knowledge of industry trends and best practices.
• Oversee training and development programmes for team members.
• Ensure compliance with company policies and procedures.

Profile

• Proven experience in managing customer service teams within the business services industry.
• Strong leadership and organisational skills.
• Excellent problem-solving abilities and attention to detail.
• Proficiency in customer service software and CRM systems.
• The ability to work under pressure and meet deadlines effectively.
• Exceptional communication and interpersonal skills.

Job Offer

• Competitive salary of 35,000 to 38,000 per annum.
• On-site parking for added convenience.
• Access to a company pension scheme.
• A permanent position with opportunities for career growth.
• A supportive and structured workplace culture.