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Retail Sales Advisor, Watford - 10 hours per week Fixed Term

• Salary: £12.30 - Estimated annual OTE on top of basic: £
li>Starting date: Immediately – 4th January 2026

RETAIL SALES ADVISOR BENEFITS AND PERKS

Competitive base salary, monthly bonus, commission on every item sold
• Exciting incentives
• Up to £20 per year (pro-rata) jewellery allowance
li>65% off discount
• Your birthday off
• Enhanced holiday entitlement starting at 28 days including bank holidays and increasing to 31 days after one year of service (pro-rata for part time colleagues)
• Holiday purchase scheme
• Length of service rewards
• Volunteering days
• Free 24/7 access to Employee & Family Assistance Programme via Retail Trust offering wellbeing and financial support as well as discounts
• Enhanced sickness and emergency paid leave *
• Pay on demand available *
• Cycle to work scheme *
• Cash plan health insurance *
• Referral rewards *
• Nationwide opportunities across Boutiques and Concession Counters
• Frequent training to aid your career growth and progression within THOMAS SABO

*Subject to successful completion of probation

THE CANDIDATE

We are looking for passionate, sales-driven brand ambassadors. To be a THOMAS SABO brand ambassador, you must be passionate about the brand, our products and our customers.

THE REQUIREMENT

• Passionate, driven individuals with strong customer service skills
• Proven sales track record and the demonstrated ability to meet and exceed your personal sales KPIs
• Premium retail experience
• Ability to work well in a team environment
• Flexible to work in other local stores as required 

TH E COMPANY

THOMAS SABO is an innovative, international lifestyle company, with a passion for creating unique, highly expressive jewellery and accessories that allow you to express your personality.

At its core, the THOMAS SABO vision is inextricably linked to that of Thomas Sabo himself: our founder, visionary and mentor.   We take our responsibility to the environment seriously and are committed to our relationships with customers, partners and place paramount importance on our colleagues. 

THE COMMITMENT

At THOMAS SABO our aim is to foster a supportive and collaborative culture, providing our colleagues with the positive working environment we believe they deserve and as with our eclectic jewellery collections, we celebrate diversity.

We are passionate about inclusivity and promote equality. We are committed to providing a supportive workplace where everyone in our team feels valued, included and most importantly, can be themselves at work.

We strive to provide opportunities for career growth and encourage individual successes, recognising talent and celebrating achievements.

THOMAS SABO is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Please note that due to large volume of applicants only successful candidates will be contacted for an interview.

Retail Sales Advisor

• Greet customers warmly and provide them with outstanding service.
• Assist customers in finding products, answering their questions, and offering personalised recommendations.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain knowledge of current products, promotions, and store policies.
• Contribute to achieving store sales targets and key performance indicators (KPIs).
• Handle customer inquiries and resolve any issues or complaints with professionalism and empathy.
• Ensure the store is clean, organised, and visually appealing at all times.
• Assist with stock management, including receiving deliveries, replenishing stock, and visual merchandising.
• Follow all company procedures regarding cash handling, security, and loss prevention.
• Collaborate with team members to create a positive and productive work atmosphere.
• Participate in store meetings and training sessions to enhance product knowledge and sales skills.

• Previous experience in a customer service or retail role is desirable but not essential.
• Excellent communication and interpersonal skills.
• A friendly, approachable, and positive attitude.
• Ability to work effectively as part of a team.
• Strong customer focus and a genuine desire to help.
• Basic numeracy skills for handling transactions.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Ability to stand for extended periods and perform light lifting duties.
• A proactive approach to sales and customer engagement.
• Enthusiasm for the products and brand.

• Greet and engage customers in a friendly and welcoming manner, understanding their needs and preferences.
• Provide expert product knowledge and advice, helping customers make informed purchasing decisions.
• Drive sales performance by actively promoting products, services, and loyalty programs.
• Assist customers with fitting room selections, offering styling suggestions and alternatives.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain the visual merchandising standards of the store, ensuring products are displayed attractively and logically.
• Replenish stock on the shop floor and ensure the store is clean, tidy, and well-organized.
• Handle customer inquiries and resolve any issues or complaints professionally and promptly.
• Contribute to achieving individual and store sales targets.
• Participate in team meetings and training sessions to enhance product knowledge and sales skills.
• Assist with inventory management, including stock counts and receiving new merchandise.
• Create a welcoming atmosphere that encourages customer loyalty and repeat business.
• Adhere to all company policies and procedures, including those related to health, safety, and security.
• Build strong relationships with customers, fostering a sense of community and brand advocacy.
• Stay updated on current fashion trends and competitor activities.

• Previous experience in a retail sales role is highly desirable.
• Excellent communication and interpersonal skills, with a natural ability to connect with people.
• A passion for customer service and a genuine desire to help customers.
• Strong sales aptitude and the ability to meet and exceed sales targets.
• A keen interest in fashion and an understanding of retail trends.
• Ability to work effectively as part of a team in a dynamic retail environment.
• Reliable, punctual, and possesses a strong work ethic.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as required by the business needs.
• Basic numeracy skills for handling transactions and stock management.
• Enthusiasm and a positive attitude towards work and customers.
• Ability to work under pressure and manage multiple tasks efficiently.
• Experience with POS systems and visual merchandising is a plus.

• Deliver outstanding customer service, assisting customers with product selection and inquiries.
• Achieve and exceed personal and store sales targets through effective selling techniques and customer engagement.
• Build and maintain a loyal customer base by fostering strong relationships and providing personalized recommendations.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Assist with stock management, including receiving, unpacking, and merchandising new arrivals.
• Contribute to maintaining the store’s visual presentation standards, ensuring a clean and inviting atmosphere.
• Provide product knowledge and demonstrate features and benefits to customers.
• Support the training and development of new sales associates.
• Handle customer complaints and returns professionally and efficiently.
• Collaborate with the store team to achieve overall store objectives.
• Stay up-to-date with product knowledge, promotions, and company policies.

• Previous experience in a retail sales role, preferably in a similar sector.
• Demonstrable success in achieving sales targets and KPIs.
• Excellent communication and interpersonal skills.
• A genuine passion for customer service and creating positive shopping experiences.
• Ability to work effectively as part of a team.
• Flexibility to work varied shifts, including weekends and holidays.
• Strong product presentation and selling skills.
• Experience with visual merchandising is an advantage.
• Basic understanding of inventory management processes.
• A positive attitude and a proactive approach to work.

• Engage proactively with customers, understand their needs, and provide expert product recommendations.
• Achieve and exceed personal and store sales targets.
• Maintain a high standard of visual merchandising and store presentation.
• Process sales transactions accurately and efficiently using the POS system.
• Assist in inventory management, including stock takes and receiving deliveries.
• Train and mentor new sales associates, sharing best practices and product knowledge.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Contribute to creating a positive and welcoming store atmosphere.
• Stay up-to-date with product knowledge, promotions, and industry trends.
• Participate in team meetings and contribute ideas for sales improvement.
• Potentially manage administrative tasks or reporting remotely during designated times.

• Proven experience in a retail sales environment, with a track record of exceeding targets.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and a passion for fashion/retail.
• Ability to work effectively both independently and as part of a team.
• Experience with POS systems and inventory management.
• Leadership potential and experience in mentoring others is highly desirable.
• Flexibility to work a variety of shifts, including weekends and holidays.
• A professional and positive attitude.
• Familiarity with hybrid work environments and remote task management.
• Passion for the brand and its products.

• Greet and assist customers in a friendly and professional manner, understanding their needs and recommending suitable products.
• Achieve and exceed personal and store sales targets through effective selling techniques and product knowledge.
• Maintain a high standard of merchandising and visual presentation within the store, ensuring products are attractively displayed and stock is replenished.
• Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
• Handle customer inquiries, complaints, and returns with empathy and professionalism, aiming for satisfactory resolutions.
• Assist in stocktaking, inventory management, and receiving deliveries.
• Contribute to a positive and collaborative team environment, offering support and guidance to colleagues.
• Stay up-to-date with product knowledge, promotions, and company policies.
• Open and close the store as required, ensuring security procedures are followed.
• Participate in team meetings and training sessions to enhance skills and product understanding.
• Uphold the brand's image and values at all times.
• Assist with creating an engaging shopping experience that encourages customer loyalty.
• Proactively identify opportunities to upsell and cross-sell products.
• Ensure the store is clean, tidy, and welcoming for all customers.
• Manage customer appointments or consultations if applicable to the product range.

• Proven experience in a retail sales role, with a track record of meeting sales targets.
• Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse customer base.
• Strong product knowledge and a keen interest in the retail sector.
• Ability to work effectively both independently and as part of a team.
• Proficiency in using POS systems and basic computer skills.
• A proactive and results-oriented approach with a passion for customer service.
• Flexibility to work various shifts, including weekends and public holidays, as required by the business needs.
• Previous supervisory or leadership experience is advantageous but not essential.
• A genuine enthusiasm for fashion, electronics, or the specific product category of our client.
• Ability to lift and move stock, within safe handling limits.
• A positive attitude and a strong work ethic are essential for success in this role.

• Engage with customers, understand their needs, and provide expert product recommendations.
• Drive sales by effectively communicating product features and benefits.
• Achieve and surpass individual and store sales targets on a consistent basis.
• Build and nurture a loyal customer base through exceptional service and follow-up.
• Assist in maintaining store appearance and visual merchandising standards according to brand guidelines.
• Process transactions accurately and efficiently using the point-of-sale (POS) system.
• Handle customer inquiries, complaints, and returns professionally and courteously.
• Stay up-to-date with product knowledge, promotions, and industry trends.
• Collaborate with the store management team to achieve store objectives.
• Participate in inventory management, including receiving and processing stock.
• Contribute to a positive and productive team environment.
• Ensure the store environment in Nottingham, Nottinghamshire, UK is welcoming and well-organized.

• Proven experience as a retail sales associate, with at least 2 years in a senior or key holder role.
• Demonstrated success in meeting and exceeding sales targets.
• Exceptional customer service and interpersonal skills.
• Strong product knowledge and presentation abilities.
• Experience with POS systems and basic inventory management.
• Ability to work effectively in a fast-paced retail environment.
• A keen eye for visual merchandising and store presentation.
• Excellent communication and persuasive skills.
• Must be available to work flexible hours, including weekends and holidays, at our Nottingham, Nottinghamshire, UK location.