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HR Shared Services Manager
Posted 311 days ago
Job Viewed
Job Description
Are you a skilled HR professional with a passion for driving excellence and efficiency? Do you thrive in dynamic environments and enjoy leading teams to success? If so, our client is looking for you to join their team as an HR Shared Services Manager !
As the HR Shared Services Manager in London, England , you will be responsible for building and managing a high-performance HR shared services team to deliver efficient, high-quality HR services across the organization. This role ensures the seamless execution of HR SOPs and processes, the implementation of best practices, and the continuous improvement of service delivery within established SLAs. You will drive ongoing improvements through standardizing, automating, and consolidating processes in support of HR strategy goals. Identify problem areas in service delivery processes, troubleshoot issues, and recommend solutions. Drive operational performance and service excellence within the HR Shared Service team ensuring workload is distributed effectively and monitoring the performance of the team against defined performance/quality standards.
Your key job responsibilities as the HR Shared Services Manager in London, England will include:
Build and develop a strong, multiskilled HR team that is highly motivated and engaged.Coach and develop colleagues to maximize their potential.Provide overall governance on the full range of employee services within Shared Services.Effectively manage change, ensuring teams are always change-ready.Adopt best practices by learning from other organizations, industry developments, and emerging ideas in shared services.Develop and manage KPIs and KRIs, ensuring services meet these indicators.Design efficient processes that support people practices.Communicate the ongoing vision of service development and delivery against agreed outcomes such as SLAs, KPIs, and KRIs.Establish and manage SLA’s for business requests.Oversee the effective delivery of HR services according to established SOPs and SLAs.Ensure quality assurance on all HR processes, ensuring efficient and timely execution, and accurate data management.Develop and implement standardized HR processes and procedures to enhance consistency and efficiency.Identify opportunities for process improvements and drive initiatives to optimize HR operations.Stay updated on industry best practices and integrate them into the shared services model.Serve as the primary point of contact for escalated HR issues and ensure prompt resolution.Build and maintain strong relationships with internal stakeholders and external partners.Conduct regular feedback sessions to understand and address business needs.Define, design, and create appropriate MI (Management Information) in conjunction with relevant stakeholders.Prepare and submit HR reports, data analytics, metrics, and dashboards to the CPO.Support internal and external audits by providing necessary documentation and information.Ensure compliance with all relevant global employment laws, regulations, and company policies.Stay abreast of the external HR Tech landscape and work with vendors, IT, and other stakeholders to ensure the technology used is fit for purpose.Provide training on all HRIS modules to the global HR team.Ensure data integrity and security within HR systems.Lead the implementation of new HR technologies and system upgrades.Budget and Resource ManagementManage the HR shared services budget, ensuring efficient use of resources.Monitor and control costs associated with HR operations and identify opportunities for cost savings.RequirementsRequirements for this HR Shared Services Manager job in London, England :
Bachelor’s degree in Human Resources, Business Administration, or a related field.CIPD qualification is highly desirable.Minimum of 5 years of experience in HR, with at least 2 years in a management or supervisory role.Experience in a shared services environment is preferred.Proven track record of implementing process improvements and managing HR projects.Forward-thinking, anticipating future HR trends and challenges.Understanding the broader business context and aligning HR services to organizational goals.Process-oriented with a focus on streamlining and standardizing processes.Proficient in using HR technologies and systems to improve service delivery.Customer-centric approach, prioritizing internal customer needs and expectations.In-depth knowledge of HR processes and best practices.Decisiveness with a resourceful approach to overcoming challenges.Strong leadership skills with proven experience in managing HR teams.Collaborative, diplomatic, and influential with excellent verbal and written communication skills.Strong organizational skills with a proactive approach to identifying and solving problems.Join our client and lead their HR business partnering efforts to new heights. Apply today to become a key player in shaping the future of their organization!
Human Resources Shared Services Manager
Posted 6 days ago
Job Viewed
Job Description
HRLife are working with a growing business undergoing significant change and are looking for a pro-active People Services Manager to lead and develop the HR Operations / People Services team ensuring smooth and efficient delivery of the full employee lifecycle. Working in a shared services environment, reporting into the Head of HR Shared Services, this role will suit someone who thrives in a fast-paced, operationally focused environment who has a strong understanding of HR processes, systems and administration with a passion for continuous improvement.
You'll have previously worked in a similar role where delivery is key - managing and overseeing a small team you will be proactive, be detail-oriented, enjoy getting into the detail and data and have experience of optimising HR operations to help the wider, longer- term strategic business goals.
You will be prepared to roll up your sleeves and challenge the status quo to propose alternative solutions, improve existing process and introduce and embed new effective ways of working. You'll be a great communicator, like data, and be used to analysing trends and using reports to allow for informed business decision making. You'll be able to juggle multiple projects, have great stakeholder management skills and be systems savvy!
Main Responsibilities
- Lead and develop the People Services team, driving efficiency and effective delivery of all HR Services
- Maintain SuccessFactors and other HR Systems to ensure the data is correct and updated
- Support the implementation of HR Systems/system integration including data, reporting etc.
- Represent the People Services function at the senior meetings as required
- Ensure best practice with regards to HR Compliance and SuccessFactors
- Oversee the accurate and timely verification of Right to Work documentation for all new hires for UK and Ireland and overseeing the end-to-end vetting process for new hires and existing employees, ensuring compliance
- Oversee the auditing and compilation of People files ensuring all required documentation is in order
- Support ad hoc projects particularly around process improvement and delivery
- Work with managers to upskill them, ensuring systems are used and processes followed, providing training as needed
- Work collaboratively with the Payroll Team and HR Business Partners to ensure all payroll changes are made and deadlines met
You will have previous team management experience, come from an HR Operations / shared services background. Ideally you'll have experience of working in a fast-paced business that has undergone significant change and have the ability to build trust and work collaboratively with all levels and stakeholders in a complex, high-touch business.
3 days a week in the office - Hertfordshire based
Salary 60-70k plus great benefits package
Interim HR Shared Services Manager
Posted 3 days ago
Job Viewed
Job Description
Interim Global HR Shared Services Manager
West London
Tech/SaaS
£350 per day - rolling contract
A leading global business at the forefront of sports technology is looking for an experienced Interim Global HR Shared Services Manager to join their HR leadership team. This is a critical interim hire to drive operational excellence, lead a global team and ensure high-quality delivery of HR services a.
WHJS1_UKTJ
Managing Consultant- HR Transformation- Shared Services - London
Posted 2 days ago
Job Viewed
Job Description
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.
YOUR ROLE
In this role you will play a key role in:
· Design, implement, and optimize Shared Service Centers for global organizations.
· Drive efficiency and scalability across HR functions, leveraging GBS frameworks to align with business objectives.
· Define KPIs and SLAs to measure and track the effectiveness of shared services and GBS operations.
· Build trusted relationships with clients, ensuring their needs are met and their objectives achieved.
· Mentor and develop junior consultants, fostering a culture of collaboration, innovation, and high performance.
Design, implement and optimize HR Operating Models for medium and global organisations.
As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:
· Business Development – Leading proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
· Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
· Learning & development – Training to support your career development and the skills demand within the company, certifications etc.
YOUR PROFILE
- Extensive experience in HR Shared Services to drive operational efficiency.
- Skilled in HR process optimization, identifying and implementing improvements to enhance service delivery.
- Proficient in managing the full system implementation lifecycle—from requirements gathering to post-go-live support.
- Expertise in developing detailed business requirements and process documentation.
- Strong stakeholder management skills, with a proven track record of engaging and influencing diverse teams.
- Effective in aligning HR strategy with business goals through strategic transformation initiatives.
WHAT YOU'LL LOVE ABOUT WORKING HERE
You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible.
We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 5 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page
NEED TO KNOW
At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.
CSR
We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.
Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
ABOUT CAPGEMINI
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Managing Consultant- HR Transformation- Shared Services 1 - London
Posted 2 days ago
Job Viewed
Job Description
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.
YOUR ROLE
In this role you will play a key role in:
· Design, implement, and optimize Shared Service Centers for global organizations.
· Drive efficiency and scalability across HR functions, leveraging GBS frameworks to align with business objectives.
· Define KPIs and SLAs to measure and track the effectiveness of shared services and GBS operations.
· Build trusted relationships with clients, ensuring their needs are met and their objectives achieved.
· Mentor and develop junior consultants, fostering a culture of collaboration, innovation, and high performance.
Design, implement and optimize HR Operating Models for medium and global organisations.
As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:
· Business Development – Leading proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
· Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
· Learning & development – Training to support your career development and the skills demand within the company, certifications etc.
YOUR PROFILE
- Extensive experience in HR Shared Services to drive operational efficiency.
- Skilled in HR process optimization, identifying and implementing improvements to enhance service delivery.
- Proficient in managing the full system implementation lifecycle—from requirements gathering to post-go-live support.
- Expertise in developing detailed business requirements and process documentation.
- Strong stakeholder management skills, with a proven track record of engaging and influencing diverse teams.
- Effective in aligning HR strategy with business goals through strategic transformation initiatives.
WHAT YOU'LL LOVE ABOUT WORKING HERE
You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible.
We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 5 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page
NEED TO KNOW
At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.
CSR
We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.
Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
ABOUT CAPGEMINI
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Business Execution Consultant - CIB Heightened Customer Risk Team EMEA/Shared Services Operations
Posted 1 day ago
Job Viewed
Job Description
Wells Fargo has anopportunity to join the Wells Fargo Corporate and Investment Banking (CIB) EMEA Heightened Customer Risk Team.
Join us in assisting with the Enhanced Due Diligence (EDD) process, focusing on onboarding and reviewing high-risk CIB customers. Your role will involve collaborating with various KYC stakeholders, Operations/Client Maintenance, relationship managers, regional MLROs, and financial crimes governance functions to ensure thorough CIP verification, Customer Due Diligence, high-risk assessments, and client onboarding/exit decisions.
As part of the team, you will delve deep into Wholesale Banking, Corporate, and Regional policies, staying up-to-date on legal and regulatory frameworks that impact these areas. You will develop expertise in the Corporate risk rating program and play a key role in validating customer risk ratings while proactively addressing data discrepancies affecting high-risk clients. Join us in this dynamic role where your knowledge and skills will drive impactful risk management strategies.
Your journey with us involves more than just a job; it's a chance to be part of something exceptional. We take pride in our award-winning culture where inclusivity is not just embraced; it's celebrated. When you join Wells Fargo, you become a part of a dynamic global bank, where excellence and belonging combine to provide you with a workplace culture in which you can truly thrive and excel.
**In this role, you will:**
+ Compile customer-level written risk assessments documenting all aspects of financial crimes and reputational risk of high-risk customers.
+ Review and assess customers with high-risk attributes, adverse news, and PEPs and escalate to appropriate stakeholders for regional approval.
+ Facilitate client onboarding and periodic reviews; partner with CIB lines of business and corporate stakeholders to enable efficient and transparent front to end processing.
+ Provide status updates to CIB stakeholders for each onboarding and review, including detailed risk analysis of each customer.
+ Assist in obtaining client information and documentation required to meet legal and regulatory obligations.
+ Investigate ownership and control structures to identify beneficiaries and possible PEPs for KYC and risk management purposes; assist with the disposition of any items of negative news or other AML related items during the review process.
+ Maintain proficiency with all applicable regulatory, regional AML and Bank Secrecy Act, UK Regulations, Joint Money Laundering Steering Group guidance, legal and operational rules/policies impacting client onboarding and client data.
+ Drive consistency for Client Data and Onboarding operational practices and procedures.
+ Take accountability for entire process from receipt of work to resolution and closure.
+ Participate in projects and initiatives.
+ Act as an advisory function to the Customer Due Diligence team.
+ Advocate for and drive change to improve compliance practices and customer experience.
**Required Qualifications:**
+ Experience in Business Operations, Leadership, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
**Desired Qualifications:**
+ Experience in financial crimes compliance.
+ Familiarity with requirements of BSA / AML programs, including all aspects of CIP/CDD/Enhanced Due Diligence.
+ Familiarity with EMEA regulatory requirements (FCA, EU, FINMA, e.g.) and Joint Money Laundering Steering Committee and other regional body guidance (FATF, e.g).
+ Knowledge of MiFID, EMIR and other key regulatory policies and rules
+ Understanding of key operational risk components.
+ Excellent written communication skills.
+ Strong communication, negotiation, and collaboration skills, including the ability to negotiate with numerous parties and reach agreeable solutions.
+ Strong organizational skills, attention to detail, and adherence to strict deadlines in a fast paced environment.
+ Ability to effectively multi-task and successfully work on several unrelated projects at the same time and deliver critical solutions related to regulatory change.
+ Prior success in AML-related project management strongly preferred.
+ Financial Crimes Investigations or exposure to regulatory controls in a financial services environment strongly preferred.
+ Degree or equivalent in business, finance, or economics, or equivalent experience.
**Posting End Date:**
12 Aug 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-478282
Sr Manager, Product Management, Amazon Freight
Posted 8 days ago
Job Viewed
Job Description
Amazon Freight (AF) is Amazon's middle-mile transportation solution, enabling reliable, scalable, and technology-driven freight movement across Europe. By leveraging Amazon's supply chain expertise and advanced logistics network, AF offers external shippers access to the same high-performing middle-mile capabilities that power Amazon's own deliveries. We are building a freight business that is customer-obsessed, operationally resilient, and designed to scale rapidly across markets. From expanding into new geographies to creating innovative cost-recovery mechanisms and seamless billing experiences, Amazon Freight is redefining how freight moves in Europe.
The Sr Manager role will lead key product and operational charters within the Billing & Payments ecosystem and Chargebacks, as well as drive geographical expansion and Internal partnership strategies across the EU. You will lead and develop a high performing cross-geo team and manage a portfolio that sits at the intersection of product innovation, process design, stakeholder management, and people leadership. You will be responsible for building scalable, compliant, and customer-obsessed solutions across multiple countries, collaborating with stakeholders from Tech, Legal, Finance, Ops, and Tax. This role offers a unique opportunity to shape core product capabilities, influence business expansion, and drive bottom-line impact through strategic programs.
Key job responsibilities
- Hire, develop, and lead a high-performing, cross-geo team, fostering a culture of ownership, customer obsession, and operational excellence.
- Create and own the long-term vision for key charters, translating strategic goals into actionable roadmaps and leading them from concept to execution.
- Drive product and program strategies that unlock operational scale, automation, and revenue growth across geographies.
- Lead go-to-market execution for new country launches and internal freight partnerships, ensuring cross-functional alignment and measurable impact.
- Improve cost recovery, billing accuracy, and payment flows by partnering with Tech, Legal, Finance, and Operations.
- Manage and deliver high-impact programs including tool migrations, accessorial expansion, and compliance initiatives.
About the team
At Amazon Freight, we blend advanced technology with Amazon's network of 6,500+ owned trailers and 13,000+ trusted carrier partners across UK & EU to move freight-simply and reliably. We apply the same customer obsession that we are known for in the consumer business to the Business to Business segment, aiming to partner with our customers to meet the demands of today while helping to navigate the road ahead. The team is diverse and intercultural with passionate members with a team-focused attitude. Across Amazon, we have committed to reach net-zero carbon by 2040, ten years ahead of the Paris Agreement and we take this commitment seriously in Amazon Freight too. We're not there yet but if this sounds interesting, maybe you can help us get there.
Basic Qualifications
- Experience directly managing teams of 6 or more
- Experience in product or program management, product marketing, business development or technology
- Experience recruiting and developing high performing teams that deliver outsized results
- Strong analytical skills and the ability to make data-driven decisions
- Proven success in managing cross-functional initiatives across tech and non-tech teams
Preferred Qualifications
- Experience in freight/logistics, billing systems, or enterprise payment flows
- Experience leading geo-expansion or international go-to-market programs
- Experience in finance/accounting related field
- Experience managing operations teams across countries or time zones
- MBA or Master's degree preferred
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Sr. Manager, Product Management, Enterprise Tools & Services, Fire TV
Posted 8 days ago
Job Viewed
Job Description
Are you passionate about building world-class scaling capabilities to power the development, deployment, and management of Fire TV as the operating system for millions of smart TVs? Amazon's Fire TV organization is seeking an experienced Senior Manager of Product Management to lead our Enterprise Tools & Services team.
Join us as we set the scene for what's next in TV.
Key job responsibilities
1. Lead a team of Principal and Senior Product Managers distributed across the world
2. Own the strategy and roadmap for Fire TV's enterprise tools ecosystem, including:
- Customization and management tools
- Partner validation and factory tools
- Device management and analytics platforms
- Application development and certification systems
3. Work closely with engineering leadership in Bengaluru to deliver high-quality solutions
4. Driver operational excellence in tool development and deployment
5. Develop and maintain strong relationships with internal stakeholders and external partners, such as TCL, Hisense, Xiaomi, and Panasonic
6. Mentor and grow product management talent within the organization
7. Serve as an example of Amazon's Day 1 culture both for your site and across the global organization
A day in the life
- Define and execute the long-term vision for Fire TV's enterprise tools platform
- Drive improvements in partner experience and operational efficiency
- Lead cross-functional initiatives spanning teams around our development sites in Bengaluru, Hyderabad, Seattle, Sunnyvale, London, and Madrid
- Represent the tools organization in senior leadership forums
- Build and maintain relationships with your stakeholders in key TV manufacturing partners
- Establish metrics and drive continuous improvement in tool adoption and effectiveness
About the team
We power Fire TV's expansion across the global smart TV landscape by building the enterprise tools and services that enable TV manufacturers to bring Fire TV to millions of customers. Our diverse, international team embodies Amazon's "Day 1" mindset - we're scrappy problem-solvers who find creative ways to deliver results, but we never lose our sense of humor along the way. Whether we're streamlining factory processes in China or debugging validation tools in Bengaluru, we're laser focused on our partners' success. If you're energized by complex challenges and passionate about building tools that scale, we'd love to have you join us.
Basic Qualifications
- Experience in product management or technical product management
- Experience leading product managers
- Experience managing distributed teams across multiple geographies
- Track record of delivering complex enterprise software solutions
- Strong technical background with understanding of operating systems, tools development, and enterprise systems
- Excellence in stakeholder management across multiple organizational levels
Preferred Qualifications
- MBA or Master's degree in technical field
- Experience with smart TV or consumer electronics ecosystem
- Background in developer tools, enterprise software, or platform products
- Experience working with international manufacturing partners
- Strong understanding of software development lifecycle and DevOps practices
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Sr. Product Manager, Amazon Business Europe
Posted 8 days ago
Job Viewed
Job Description
Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable business customers find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customers, so we are reinventing how we add and display business selection, price products, and provide the right customer experience. Amazon's approach to this segment is peculiar, and unique because we are combining the Amazon marketplace dynamic with B2B procurement and selling policies to iterate and improve our current experience. We are building new solutions to enable our global business customers to find and buy products from the Amazon marketplace and be in compliant with their procurement and business policies. We are disrupting the status quo of B2B by delivering new, efficient solutions to individual proprietors, to small-medium businesses, to global organizations (and everything in between).
We are seeking a seasoned product manager to help lead Availability and Bulk purchases for Amazon Business in the EU and join the Amazon Business EU Product Management team. AB faces a totally different set of challenges to the Consumer business. The person in this role will need to understand the needs of European customers, re-define and iterate on new processes and define appropriate goals. You will also provide the EU requirements to drive the tech roadmap. In this highly visible position, you will interact with the senior management team within Amazon Business EU to create and demonstrate new value to business customers.
The ideal candidate will have a strong track record of delivering results on complex projects for customers in ambiguous environments. S/he will be a thought leader who can build new business models, address unmet customer needs and invent new solutions. This role can be based in Luxembourg or London.
Key job responsibilities
Our environment is very fast-paced, and requires someone who is highly enthusiastic, flexible, detail-oriented, analytical, and comfortable working with multiple teams in a complex space. Key responsibilities include:
· Work with SCOT and worldwide AB Availability team to define and implement the availability strategy for Amazon Business EU and to align on goals
· Work cross functionally with European customer teams and worldwide product teams to define and implement the plan and roadmap for bulk purchases in EU
· Help build and drive a multi-year roadmap for both availability and bulk in Europe.
· Provide European product requirements to worldwide Product and Tech teams
· Dive deep into customer and business data to derive actionable insights and implement mechanisms to drive business benefit from these insights.
· Leverage Amazon's know-how and industry trends to identify the right strategy and solutions that will delight the business customer buying experiences across multiple use cases and personas.
Basic Qualifications
- Bachelor's degree or equivalent
- 5+ years in product and/or program management.
- Demonstrated ability to lead distributed, virtual teams with influence rather than authority.
- Demonstrated ability to independently solve ambiguous problems.
- Experience in leading cross-functional teams in order to continuously improve the business and define what is next.
- Strong data analysis skills; the ability to extract and synthesize data in order to make data-backed business decisions.
- Outstanding oral and written communication skills including the ability to communicate complex concepts clearly and persuasively across different audiences at all levels in the organization.
- Coordinate multiple product, program and marketing efforts from internal teams to guarantee success of our programs.
Preferred Qualifications
- MBA or other Master's Degree.
- Experience communicating with senior management (Director level decision-makers).
- Comfort and proven track record of results in ambiguous business environments.
- Industry experience a plus.
- Prior experience in Retail.
- Knowledge of SQL.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Sr Director. Product Management (Global Payroll)
Posted 8 days ago
Job Viewed
Job Description
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the Role:
As the Senior Director of Product Management at One View, you will spearhead the strategic vision and execution of UKG's One View Product and play a pivotal role in driving our product innovation strategy forward. This role requires a balance of high-level strategic thinking, people leadership, and hands-on execution. You will be responsible for ensuring that our One View product delivers seamless, user-centric experiences that align with our broader business objectives and customer needs.
This is a high-impact leadership role where you will be responsible for defining the future of our One View Product, enhancing performance, features, and global compliance, ensuring UKG continues to provide world-class, reliable solutions to millions of users.
Key Responsibilities:
Strategic Leadership & Vision:
+ Develop and execute the strategic vision and roadmap for the One View platform, ensuring alignment with UKG's overall product strategy and business goals.
+ Working with the broader suite Product team to ensure that our strategy and execution align to the suite vision.
+ Lead cross-functional collaboration with engineering, Cloud, UX, and business teams to deliver a unified and compelling user experience.
+ Advocate for and drive the adoption of innovative technologies and practices that enhance the One View platform's capabilities and user satisfaction.
+ Identifying new revenue streams and growing the product offering
Execution & Product Development:
+ Own the full product lifecycle for One View-from research and ideation to launch and continuous improvement.
+ Define KPIs and success metrics to measure the platform's impact on user engagement, satisfaction, and operational efficiency.
+ Collaborate with engineering leadership to prioritize development efforts and manage technical debt effectively.
+ Work closely with our Customer Experience Teams to ensure the platform is delivering for both internal and external stakeholders.
+ Leverage AI to ensure we are constantly looking at how we revolutionize the complex world of global payroll.
Customer & Market Focus:
+ Engage with customers, internal stakeholders, and industry leaders to understand evolving needs and challenges related to integrated platform solutions.
+ Formulate competitive differentiation strategies to ensure One View continues to revolutionize the complex world of global payroll.
+ Evangelize the benefits and improvements of One View across the company, ensuring alignment with business and customer needs.
+ Working in collaboration with the Customer experience teams to run formal feedback forums and build advocacy for the Product
Cross-Functional Collaboration & Leadership:
+ Lead and mentor a high-performing team of product managers and UX professionals, fostering a culture of innovation, collaboration, and ownership.
+ Partner closely with engineering, managed services, and other business units to ensure One View's success aligns with UKG's strategic objectives.
+ Influence executive leadership on the One View strategy, ensuring alignment with overall corporate goals.
+ Working with the broader product teams to work on suite level initiatives to deliver meaningful outcomes for customers.
Qualifications & Experience:
Required:
+ 10-15+ years of product management experience in a technology-driven organization, with a proven track record of leading and mentoring teams.
+ Strong understanding of integrated platform solutions and user experience design principles.
+ Experience in enterprise SaaS and a deep understanding of HCM or related industries.
+ Experience working in high-availability and compliance-driven environments.
+ Analytical, metrics-driven thinker with a user-centred, data-driven approach to product development and decision-making.
+ Excellent leadership, stakeholder management, and communication skills, with the ability to influence across all levels of the organization.
Preferred:
+ Experience in leading SaaS product management organizations and a deep understanding of the HCM industry.
+ Proven track record of entering new spaces and rapidly building expertise.
+ Background in change management and a demonstrated growth mindset.
Why Join UKG?
+ Be at the forefront of transforming how businesses manage their human capital through innovative platform solutions.
+ Lead a high-impact initiative within a customer-focused and innovative environment.
+ Collaborate with some of the best minds in the industry, driving real impact for businesses worldwide.
+ Competitive compensation, equity opportunities, comprehensive benefits, and a culture that truly values work-life balance.
Ready to shape the future of integrated platform solutions at UKG? Apply today!
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
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