788 Staff Training jobs in the United Kingdom

We are looking for a passionate and proactive Training, Learning & Development Specialist to join our Customer Relationship Centre team.

This role is key to empowering our frontline staff and team leaders with the skills, knowledge, and confidence they need to deliver exceptional customer experiences.

The successful candidate will design and deliver engaging training programmes, support continuous learning, work closely with our Cultural Development Lead and help embed a culture of development across the service centre.

Your work will directly contribute to improved performance, customer satisfaction, and team morale.

Key Responsibilities:

• Design, develop, and deliver training programmes for frontline agents and team leaders, both in-person and virtually.
li>Conduct training needs analysis to identify skill gaps and learning opportunities.
• Create learning materials, guides, and e-learning content tailored to customer service operations.
• Facilitate onboarding programmes for new hires, ensuring a smooth transition into the business.
• Support leadership development through coaching, workshops, and targeted learning interventions.
• Monitor training effectiveness and gather feedback to continuously improve learning experiences.
• Collaborate with operational leaders to align training with business goals and customer expectations.
• Champion a culture of continuous learning and professional growth.
• Help develop a yearly core skills programme for all levels in the CRC

Required Skills & Experience:

• Proven experience in training, learning & development, ideally within a customer service or contact centre environment.
• Strong facilitation and presentation skills, with the ability to engage diverse audiences.
• Experience designing and delivering training content across multiple formats (classroom, virtual, e-learning).
• Excellent communication and interpersonal skills.
• Ability to assess training impact and adapt programmes based on feedback and performance data.
• Strong organisational and time management skills; self-motivated and proactive.

Preferred Qualifications:

• Certification in training, coaching, or instructional design (e.g., CIPD, Train the Trainer).
• Experience with learning management systems (LMS) and digital learning tools.
• Familiarity with customer experience principles and service excellence frameworks.

If you are interested and have the skills and experience required Apply Now!

We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information, please refer to our privacy notice, a copy of which can be found on our website. – Select Engineering Limited.

We are looking for a passionate and proactive Training, Learning & Development Specialist to join our Customer Relationship Centre team.

This role is key to empowering our frontline staff and team leaders with the skills, knowledge, and confidence they need to deliver exceptional customer experiences.

The successful candidate will design and deliver engaging training programmes, support continuous learning, work closely with our Cultural Development Lead and help embed a culture of development across the service centre.

Your work will directly contribute to improved performance, customer satisfaction, and team morale.

Key Responsibilities:

• Design, develop, and deliver training programmes for frontline agents and team leaders, both in-person and virtually.
li>Conduct training needs analysis to identify skill gaps and learning opportunities.
• Create learning materials, guides, and e-learning content tailored to customer service operations.
• Facilitate onboarding programmes for new hires, ensuring a smooth transition into the business.
• Support leadership development through coaching, workshops, and targeted learning interventions.
• Monitor training effectiveness and gather feedback to continuously improve learning experiences.
• Collaborate with operational leaders to align training with business goals and customer expectations.
• Champion a culture of continuous learning and professional growth.
• Help develop a yearly core skills programme for all levels in the CRC

Required Skills & Experience:

• Proven experience in training, learning & development, ideally within a customer service or contact centre environment.
• Strong facilitation and presentation skills, with the ability to engage diverse audiences.
• Experience designing and delivering training content across multiple formats (classroom, virtual, e-learning).
• Excellent communication and interpersonal skills.
• Ability to assess training impact and adapt programmes based on feedback and performance data.
• Strong organisational and time management skills; self-motivated and proactive.

Preferred Qualifications:

• Certification in training, coaching, or instructional design (e.g., CIPD, Train the Trainer).
• Experience with learning management systems (LMS) and digital learning tools.
• Familiarity with customer experience principles and service excellence frameworks.

If you are interested and have the skills and experience required Apply Now!

We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information, please refer to our privacy notice, a copy of which can be found on our website. – Select Engineering Limited.

We are excited to welcome a passionate and experienced Training Manager to our Talent Management team. In this role, you'll collaborate closely with the Head of Talent Management and provide essential support within our HR function.

Your contributions will be vital in helping our HR team design and deliver tailored training modules that align with our business goals. Additionally, you'll play a crucial part in improving the quality, consistency, and effectiveness of our external campaigns by upskilling our Brand Ambassadors (BAs) with the necessary knowledge and confidence to proudly represent our brands in the field. This is an important opportunity to foster a culture of excellence through training.

About N2O

N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing.

Trusted by some of the world’s most successful brands, N2O specialises in crafting insight-driven, relevant, engaging, and measurable campaigns that deliver results at home, in-store, out-of-home, and online.

Our headquarters is in Maidenhead, with additional sites in Welwyn Garden City, Hook, and Bedford.

Key Responsibilities

Internal Employee Training:

• Work closely with HR to assess internal training needs across departments.
• Design, recommend, and implement scalable and effective technical / role / interpersonal specific learning solutions aligned to business objectives such as sales and CRM.
• Develop and monitor training calendars, ensuring timely and efficient rollout of learning initiatives.
• Evaluate training effectiveness through feedback, performance metrics, and KPIs to continuously improve delivery and content.
• Stay informed on learning and development trends and bring innovative ideas into the business.
• Promote a learning culture across the organisation that encourages continuous improvement.

External Campaign Briefing (Brand Ambassador Excellence):

• Collaborate closely with Campaign Management teams to deliver engaging and quality-focused briefings for Brand Ambassadors.
• Create and deliver campaign briefings that ensure BAs fully understand brand messaging, product features, campaign goals, and expected quality standards.
• Develop structured onboarding and refresher sessions for BAs to drive consistent, high-impact field execution.
• Create or coordinate the development of high-quality briefing materials, including briefs, toolkits, and digital content.
• Ensure briefings are delivered in a way that reflects brand standards and improves field performance.
• Monitor and evaluate the quality of campaign delivery through field observations, feedback loops, and performance KPIs. Identify any gaps or inconsistencies that impact field quality and take corrective actions quickly.
• Lead efforts to raise the bar on quality standards, from materials and delivery to impact and outcomes.
• Partner with QA or field managers to ensure training directly contributes to a measurable uplift in field performance and customer experience.

Requirements

• Proven experience in training, learning & development, or quality-focused talent roles.
• Strong background in creating and delivering training that directly impacts quality and performance metrics.
• Confident communicator and facilitator with experience training both internal teams and external partners.
• Excellent planning and organisational skills, with strong attention to detail.
• Comfortable using data to assess training impact and identify improvement opportunities.
• Ability to create engaging training materials and adapt style for different audiences (in-person and virtual).
• Experience in fast-paced environments, ideally in marketing, retail, or brand activations.

Benefits

• Salary £35k - £45k gross per annum (DOE)
• Hybrid working opportunities - 3 days in the office and 2 days working from home.
• 23 days annual leave plus bank holidays increasing each completed year to 30
• Flex buy/ sell holiday scheme
• Life Assurance
• Employee Assistance and Wellbeing Programmes
• Digital 24/7 GP Service available from Day 1
• Free private medical and dental  healthcare after 2 years of service.
• Salary Sacrifice pension/ cycle to work and car lease schemes
• Season Ticket Loans.
• Retail Discount Scheme
• Our Head Office location has multiple perks including a free onsite gym, free breakfasts, calendar of wellbeing events, free parking, and an onsite cafe.

Gallagher isn't just a company; it's a global community driven by shared values and an unyielding commitment to excellence. With over 52,000 passionate professionals, we are the architects of the future, designing customized solutions to protect businesses and fuel their extraordinary growth. As a member of our team, you'll experience empowerment, creativity, and the exhilarating journey of making a real difference in the lives of our clients. Join us and become part of a story that transforms aspirations into reality.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Pen Driver Training are seeking a dedicated and experienced Training Consultant to join our team and deliver high-quality training to our clients within  PDP (Petroleum Driver Passport) and DCPC (Driver Certificate of Professional Competence). If you have a passion for teaching and a background in fuel tanker operations, we want to hear from you!

Key Responsibilities:

• Deliver classroom training and practical assessments at client locations.
• Provide one-to-one training sessions (3.5 hours classroom + 3.5 hours practical, plus breaks).
• Ensure timely arrival at client premises (30 minutes before course start) for setup and candidate registration.
• Conduct end-of-day debriefs with candidates and submit paperwork to Pen Driver Training.
• Follow training schedules planned up to a year in advance.

• Qualifications & Requirements:

• Full LGV License.
• ADR Certificate.
• Minimum of 3 years’ experience delivering fuel.
• Teaching qualification (beneficial but not essential; training can be provided).

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

New Training Partner role, based in Uxbridge!

Do you posses a passion for training & development within the engineering or manufacturing sector?

Location: Uxbridge

Term: Full time & Permanent

Salary: Up to 45k

Working Pattern: 4.5 days a week (Friday is half a day)

I am working with one of my clients as they look to recruit a Training Partner to join them on an a permanent basis.

The Training Partner will develop and deliver training experiences for all colleagues across the business, supporting team leaders and managers with their training requirements.

The Role: Training Partner

Key Responsibilities:

• Create and develop training programmes around skill requirements, including creating development pathways, identifying training course options, always supporting personal development of colleagues and overall development plans across teams.
• Define and deliver training session content including materials, exercises and identifying the required skill levels and standards.
• Develop tools and relevant assessment methods needed to establish competence and to certify skills.
• Ensure that training records are collated and inputted within the learning management system, also maintaining KPI and metric reporting including quality assurance and peer review of training resources.
• Continually connect with stakeholders relating to critical training requirements.

About You:

• Experience of manufacturing processes in Engineering - Aerospace / Defence / Automotive industries (Preferable)
• A qualification in Mechanical / Electrical Engineering, or equivalent technical training.
• Proven experience working as a trainer or similar.
• Experience of training and developing people.
• Excellent communication and presentation skills.
• Ability to develop strong internal and external relationships.
• Understanding of engineering drawings used by manufacturing teams.

If you are interested in learning more about this exciting new role, please do not hesitate to get in touch for more information on (phone number removed) or email

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

Training Manager (with Delivery Responsibilities)
Location: Liverpool City Centre (Fully office-based)
Department: Training & Development
Salary: £31,500 – £45,000 DOE
Contract: Full-time, Permanent

Are you passionate about learning and development? Do you have the drive to design, deliver, and shape impactful training programmes that empower people to thrive? We’re looking for an experienced Training Manager to join a growing Legal Company in Liverpool. This is a hands-on role where you’ll combine strategy with delivery, helping to create a culture of continuous learning across the business.

• Designing and rolling out a comprehensive training strategy that supports both business goals and employee growth.

• Delivering engaging training sessions across onboarding, skills development, compliance, and leadership.

• Using a mix of delivery methods – in-person, virtual, and blended learning – to reach all learners effectively.

• Coaching, mentoring, and supporting employees to help them apply their skills on the job.

• Partnering with managers and leadership to make sure training is relevant, impactful, and future-focused.

• Tracking and reporting on training performance, making improvements where needed.

• Keeping up to date with new learning trends, tools, and technologies.

• 5 years’ experience in a Training Manager or similar L&D role.

• Strong background in training design, delivery, and programme management.

• Confident delivering training in classroom, virtual, and on-the-job settings.

• Excellent communication and presentation skills – able to inspire and engage all levels.

• Organisational skills to manage multiple projects at once.

• Knowledge of FCA processes is an advantage but not essential.

• Familiarity with Learning Management Systems (LMS) would be a plus.

• Degree in HR, Business, Education, or a related field (preferred but not essential).

• Training or instructional design certifications (e.g., CPLP, ATD) are a bonus.

• On-site parking

• Bupa healthcare

• Opportunities for professional growth and career progression

• Supportive and collaborative work culture
  
  This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

Do you love assisting potential new learners with theenrolment stage of theirtraining course?

Would you thrive in a role that makes use of your great customer services skills?

Do you enjoy making sure documentation is 100% compliant?

As a Training Advisor, you will be accountable for liaising with potential learners and employers, to provide advice and guidance on the nature, duration and commitment required for every course provided by our client, ensuring that both the learner and employer understand the intricacies of the course before they makean informed decision on the correct path for them.

You will be responsible for completing relevant paperwork, ensuring its accuracy and compliance

What you will be doing:

• Providing professional and informative advice and guidance to potential learners
• Ensuring that all learners enrol on to appropriate courses and understand what is expected of them.
• Liaising and building relationships with employers to ensure that training provisions meet their business requirements.
• Discussing funding options with potential learners and employers based on the eligibility criteria and DFE guidelines.
• Carrying out enrolment interviews with potential learners over a virtual platform which are recorded to use as evidence of suitability.
• Facilitating a smooth enrolment process, ensuring learners and employers understand the course content, course duration, mode of delivery and expected weekly amount of study time during and outside of normal working time.
• Ensuring learner hasagreed course details and all detailsare correctly entered onto the Digital Apprenticeship Service for employers to approve.
• Arranging initial online functional skills assessments with learners and providing feedback and advice on their scores as appropriate.
• Presenting enrolment paperwork to both the learner and employer, ensuring both fully understand the terms and conditions of training and who is funding their training.
• Achieving contractual targets as defined by the company, to include a reduction in the number of learner withdrawal statistics each month.
• Provide a positive and warm approach to both new learner and employer.

Administration and compliance

• Setting expectations for when completed course application paperwork needs to be returned by the learner and employer, ensuring internal deadlines are met.
• Maintaining accurate learner records on theinternal database
• Must have extensive administration skills and the ability to move from one software system to another, quickly whilst checking and storing data
• Accurately maintaining the database of candidates, ensuring that all potential learners are informed of exactly where they are in the enrolment process.
• This role requires a positive, upbeat personality to encourage new learners with their enrolment and learning journey
• Completing all relevant company paperwork to a compliant

This role is vacant due to an internal promotion. This is a great opportunity to join a market leader in the provision of training in the workplace.

Job title : Training Administrator

Job Type: Contract

IR35 Status: Inside

Start date: Immediate

Duration: 31/12/2025 (Extension possible beyond this)

Pay rate: 16.88 per hour, depending on experience, PAYE/Umbrella.

Location: Hinkley Point

Hours of work: 37 hours per week, 5 days

Our client, a leader in Nuclear Generation require a Training Administrator to join their team based at Hinkley Point. You will be responsible for ensuring training standards and procedures are met, fostering excellence and high-quality training delivery.

Applicants should be able to demonstrate of the following skills/experience:

• Excellent team working skills.
• Strong organising and planning skills with the ability to prioritize tasks effectively.
• Outstanding interpersonal, communication, and written skills, with great attention to detail.
• Experience in planning and implementing large training programs.
• Enthusiastic and energetic, able to engage with people at all levels of the organization.
• Experience with minute-taking.
  

Role information:

• Coordinating critical parts of the training curriculum to support NSA training processes effectively.
• Mailbox Management
• Supporting Instructors
• Assisting the training team with routine activities related to role training compliance.
• Managing team documentation uploads.
• Taking minutes during training meetings.
• Prioritizing nuclear safety in all activities and responsibilities.

Interested in this position? please click "apply now"

We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion.

This vacancy is being advertised by Rullion Ltd acting as an employment business Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.

We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

New Training Partner role, based in Uxbridge!

Do you posses a passion for training & development within the engineering or manufacturing sector?

Location: Uxbridge

Term: Full time & Permanent

Salary: Up to 45k

Working Pattern: 4.5 days a week (Friday is half a day)

I am working with one of my clients as they look to recruit a Training Partner to join them on an a permanent basis.

The Training Partner will develop and deliver training experiences for all colleagues across the business, supporting team leaders and managers with their training requirements.

The Role: Training Partner

Key Responsibilities:

• Create and develop training programmes around skill requirements, including creating development pathways, identifying training course options, always supporting personal development of colleagues and overall development plans across teams.
• Define and deliver training session content including materials, exercises and identifying the required skill levels and standards.
• Develop tools and relevant assessment methods needed to establish competence and to certify skills.
• Ensure that training records are collated and inputted within the learning management system, also maintaining KPI and metric reporting including quality assurance and peer review of training resources.
• Continually connect with stakeholders relating to critical training requirements.

About You:

• Experience of manufacturing processes in Engineering - Aerospace / Defence / Automotive industries (Preferable)
• Level 4 (HNC) or higher-level qualification in Mechanical / Electrical Engineering, or equivalent technical training.
• Proven experience working as a trainer or similar.
• Experience of training and developing people.
• Excellent communication and presentation skills.
• Ability to develop strong internal and external relationships.
• Understanding of engineering drawings used by manufacturing teams.

If you are interested in learning more about this exciting new role, please do not hesitate to get in touch for more information on (phone number removed) or email

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.