1205 Store Operations jobs in Colchester

Join Our Client as an Account Executive

Are you passionate about delivering exceptional customer service and ready to transform how small businesses, freelancers, sole traders, charities, and community groups experience insurance? Adecco is proud to be recruiting on behalf of our client for a dedicated Account Executive to join their dynamic team based in .

Our client's mission is simple: to make insurance easy -whether customers prefer to quote and buy online or speak directly with a friendly expert.

As an Account Executive, you'll be a key member of the broking team, acting as the first point of contact for customers. You'll provide expert advice, tailored insurance solutions, and outstanding service, helping to grow and maintain a loyal client base.

• Engage with new and existing clients to understand their unique insurance needs
• Provide bespoke insurance solutions using internal quoting systems
• Convert quotes into sales while prioritising customer satisfaction
• Handle queries, mid-term adjustments, and renewals with care and accuracy
• Collaborate with colleagues to share knowledge and support team success

• A proactive and positive team player
• Adaptable and comfortable in a fast-paced environment
• Eager to learn and develop in the insurance industry
• Customer-focused with strong communication skills
• Tech-savvy and confident using digital tools
• Honest, empathetic, and committed to doing the right thing for the customer

• Salary: 23,500 - 30,000 per annum
• Hours: Full-time, 37.5 hours per week (Monday to Friday) with a hybrid policy after initial probation period
• Location: Near Martlesham, Ipswich
• Culture: Supportive, collaborative, and welcoming team environment

You bring energy, empathy, and a genuine desire to help people. You're a strong communicator, a quick learner, and someone who thrives in a team that values innovation, creativity, and mutual support.

Ready to Apply?
Submit your CV and we will be in touch!

Let's make insurance easier-together.

Adecco is a disability-confident employer. We are committed to inclusive recruitment and encourage candidates of all backgrounds and abilities to apply. If you require any reasonable adjustments during the recruitment process, please let us know-we're here to support you every step of the way.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Temporary Customer Service Administrator - Chelmsford Outskirts - 12.21ph

We're working with a client based on the outskirts of Chelmsford who is looking for a Temporary Customer Service Administrator to join their young, dynamic team. This is a full-time role, working Monday to Friday, 8:00am - 5:00pm, starting ASAP and continuing through until Christmas.

Due to the location, you must be a driver , as the site is not accessible via public transport.

• Handling incoming calls and email enquiries from customers
• Providing administrative support across departments
• Updating internal databases and Excel spreadsheets
• Drafting letters and monitoring ticket responses
• Assisting colleagues with day-to-day office tasks

• Has previous customer service or administrative experience
• Communicates confidently both over the phone and in writing
• Maintains high levels of accuracy and attention to detail
• Works well under pressure and thrives in a busy environment

If this sounds like the right role for you, please apply with your CV and Laura will be in touch. #officejobs

Job type: Permanent, Full time

Hours : 40 hours per week, Monday to Friday, 08.30 - 5.00

Benefits: 30 days per annum rising to 23/25 days on length of service including bank holidays, Employee referral scheme, discount on vehicle hire, Specsavers Eye care vouchers, Perkbox benefits and discounts with selected automotive companies.

Company Overview:

VMS (Fleet Management) Ltd is part of the fast growing VMS Automotive Group offering a range of services comprising of Contract Hire & Fleet Management, Accident Management as well as offering Maintenance Services from our inhouse workshops and a leading provider of transport refrigeration systems, air conditioning solutions and converting panel vans into commercial, refrigerated vehicles.  VMS Automotive operate nationwide with workshops and vehicle hire sites throughout the UK with our Head Office based in Stevenage and our Operations centre based in Bury St Edmunds.

We are now actively seeking Customer Service Advisors to be part of our growing team and join a company that continues to expand across the UK.

Responsibilities:

• p>To take incoming calls from our customers in a timely manner

• Manage vehicle defects through the repair process, recording and updating all necessary information and systems

• Ensuring our customers are updated throughout the repair process maintaining a professional manner at all times

• Deal with ongoing vehicle repairs and updating all relevant systems correctly

• Manage all vehicle repairs via telephone and email

• To co-ordinate and escalate repair times with the Team Leader/Operations Manager

• Ensure all daily workload is completed

• Additional Ad-Hoc roles as required by the business.

Personal Qualities:

• Self-Motivated and strive to be the best and succeed in all you do - service level targets inspire you

• A natural communicator, building rapport with our customers to fully understand their needs

• Fast learner and inquisitive

• Passionate about helping others - be it customers or colleagues

• Excellent communication skills, both written and verbal

• Able to deal with ambiguity and change whilst maintaining the tenacity and perseverance required to achieve the required objectives

• Adhere to agreed priorities, procedures and processes

• Able to work to challenging deadlines

• Strong customer focus and service skills

• Team player

If invited to interview, you will need to provide evidence of your right to work in the UK

No Agencies

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to your performance and the overall success of Solus.
• Company pension scheme with employer contributions.
• 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
• Save money with up to 40% discount on Aviva products and other retailer discounts.
• Share in Aviva's success through the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer's leave.
• Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

Customer Service Coordinator required to join a growing and established new build, new homes organisation. Hours of work will be Monday - Friday, 8.30am - 5.30pm. Yearly salary is between 31,000 - 33,000 .

Duties:

• Breakdown issues reported into specific defects
• Produce relevant remedial work instructions
• Keep purchasers regularly updated regarding the progress of individual issues
• Deal with all administrative functions as directed by other team members
• Liaising with clients on a daily basis booking in technicians and subcontractors in what is a heavily telephone orientated position this person must be able to work under pressure

Benefits:

• 31,000 - 33,000 per annum
• Parking
• 25 days holiday plus bank holidays
• Life Insurance
• Death in service
• Pension

Experience required:

• Previous new build, new homes customer care, housing, social housing experience
• Ability to multi-task and remain calm under pressure
• Excellent communication skills, both verbal and written
• Good eye for detail
• Excellent empathy and professionalism but also able to be assertive

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our web.

Customer Service Administrator
28,500 per annum
Braintree, Essex
Monday-Friday, 9am-5pm, 35 hours

Please note, you must drive and have access to a vehicle due to location

Are you passionate about making a difference? Do you have a knack for providing empathetic support to vulnerable individuals? Our client is currently seeking a Customer Service Administrator to join their team on a permanent basis. This is a fantastic opportunity to contribute to the well-being of people.

As a Customer Service Administrator, you will play a crucial role in supporting emotionally sensitive individuals through telephone and face-to-face advice. This fast-paced environment demands resilience and adaptability, as you'll be working with the Regional Assistant Manager to reprioritise your tasks based on evolving needs and priorities. Your efforts will directly impact the lives of our clients, and the satisfaction you derive will be immeasurable.

To succeed in this role, you should be target driven, friendly, and possess proven experience of working under pressure and within deadlines. If you thrive in a dynamic working environment and are eager to make a difference, we want to hear from you!

Responsibilities include:

• Supporting vulnerable individuals with completing applications accurately and within required KPIs and timescales
• Providing detailed induction briefings and offering advice and guidance to clients throughout the process
• Collaborating with the regional team to ensure compliance with regulatory requirements, health and safety standards, and policies
• Ensuring clients are aware of eligibility criteria and their obligations to provide supporting evidence within specified timescales
• Handling inbound and outbound calls effectively, while maximising support provided to those in need
• Undertaking casework, including complex or safeguarding cases, as required
• Maintaining accurate case records, completing case follow-ups within prescribed time scales, and conducting necessary administrative tasks
• Providing face-to-face outreach support for clients with additional needs as scheduled at designated locations

Qualifications and Skills:

• Proven experience of providing advice and support in sensitive and emotionally demanding situations
• Ability to work under pressure and meet deadlines
• Experience working towards challenging performance KPIs
• Empathetic approach to assisting individuals facing transition and uncertainty
• Ability to learn quickly and adapt to change

Recruitment Process:

• Counter Terrorism Check (CTC) is required - this will be complete by the client on your behalf
• A fully enhanced DBS certificate is required
• Must have 5 years continuous residency in the UK
• A valid passport

Join our client's team and be part of a dynamic organisation that values its employees' well-being and personal growth. Apply now and make a positive impact on vulnerable individuals in our community!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

A large national FM and maintenance company is looking for an experienced Subcontractor/Planner to be based at a large static site in and around the area of Essex. This is a fantastic role for the right person to join an established maintenance team working.

Job Title: Subcontractor/Planner
Permanent - Full Time
Salary - up to 27,500 per annum
Location - Based in basildon
No hybrid working
CM11 2UF

Due to continued growth, we're looking to recruit a Customer Service Planner to join our team in the Barleylands.
About the Role
Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email.

Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.

Responsibilities:

• Previous administration experience.
• Proven experience in scheduling/planning within a Social Housing or Contractor repairs environment.
• Competent in communicating with direct operatives, subcontractors and residents.
• Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks.
• Planning knowledge of what works can be sequenced or can be undertaken concurrently.
• Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
• Previous experience dealing with high volumes of calls and customer repair related enquiries.
• Good level of written & verbal English.
• Good working knowledge of Microsoft Office.
• Good organisation & communication skills e.g. ability to communicate with different stakeholders at different levels.
• Passionate about service delivery and customer satisfaction.

Note, no hybrid working, must be able to work from an office located at Barleylands.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying