1857 Store Operations jobs in Enfield

Customer Service - Broadband Advisor

£28,000

Monday to Friday, 9:00am - 5:30pm

Location Requirement: Must be local to Brent

We're on the lookout for a personable, dependable, and well-organised individual to join our expanding team as a Broadband Advisor. In this customer-focused role, you'll ensure our clients enjoy a seamless experience, from onboarding to ongoing support, making sure every interaction is smooth and positive.

Key Responsibilities:

As the first point of contact for our customers, you'll manage a variety of support and administrative tasks, including:

• Handling customer enquiries via phone and email, covering billing, contracts, and general account support
• Processing orders, returns, and equipment replacements
• Guiding new customers through the onboarding process, ensuring smooth setup and clear communication
• Addressing and resolving complaints with empathy and professionalism
• Collaborating with internal teams (technical support, operations) to deliver a cohesive customer experience

What we're looking for:

• Previous experience in customer service, administration, or operations (telecoms/broadband experience is a plus, but not essential)
• Strong communication skills: confident, clear, and approachable both verbally and in writing
• Excellent organisational skills and attention to detail, with the ability to juggle multiple tasks
• Comfortable using systems to manage orders, returns, and maintain accurate records
• A proactive team player who's dependable and ready to pitch in wherever needed

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

We have an exciting opportunity to work for a nationally recognised food manufacturer, considered to be the leader in its field. Pay rate £28.808 per annum. The role of Customer Service is based in West London, Greenford.

Experience working on Defacto system would be an advantage, but not compulsory.

Key Duties and responsibilities:

• Accurately process orders in line with specific customer requirements, reporting any anomalies.
• Handle consignment orders and support the invoicing process efficiently.
• Respond to customer inquiries via telephone and email, ensuring SLA compliance.
• Arrange third-party transport for applicable orders as needed.
• Collaborate with internal teams and customers to address special requirements.
• Maintain high service standards and meet all customer expectations.
• Foster clear and effective communication with key business departments.
• Contribute to Health & Safety, Food Safety, and Socio-Environmental/Energy values while supporting company-wide objectives.
• Achieve all KPIs and goals, including set objectives.

Shift:

Monday to Friday 06:30 to 16:30

We offer full support for you to succeed in your role! First Call Contract Services is an employer of choice for candidates from many backgrounds, such as MHE drivers, delivery drivers, warehouse, customer service, support worker, retail associate, cleaner and many more.

Why work with First Call?

• Working with First Call Contract Services gives you many additional benefits!
• Money-saving offers and discounts at your fingertip.
• 24/7 GP helpline
• Discounted Gym membership in over 2500 gyms
• Online Payslip Access
• Personal Insurance
• Weekly Pay

This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development.

First Call Contract Services ltd is acting as an Employment Business in relation to this vacancy.

Customer Service Speciliast

Watford | 30,609 + Exceptional Benefits | Hybrid Option After Probation

Are you ready to join a company that's award-winning, fast-growing, and genuinely passionate about its people?

We're hiring on behalf of a reputable and forward-thinking organisation that's expanding its customer service team. If you're someone who thrives in a positive, high-energy environment, values structured development, and wants to be part of a supportive culture, this could be your next big move.

Why You'll Love Working Here

• Culture-Driven : Work in a bright, colourful office where collaboration, wellbeing, and fun are part of everyday life.
• Training That Sets You Up for Success: A 2-month induction programme delivered in cohort groups to help you build strong peer relationships and feel supported from day one.
• Hybrid Flexibility : After completing your 6-month training and probation, you'll enjoy the freedom of hybrid working.
• Tailored Career Progression : Your growth path is shaped around your goals - whether that's leadership, specialisation, or personal development.

What You'll Be Doing

- Managing customer orders and quotes

- Updating customers and internal systems

- Collaborating with internal and external teams

- Handling inbound calls and general admin

Who We're Looking For

- Excellent communicator with a passion for customer service

- Experience in a customer support role

- Confident using CRM systems and Outlook

- A team player with great interpersonal skills

- Able to commute to Watford for training

Benefits That Go Beyond the Basics

- Starting salary: 30,609 per annum

- Annual pay rise every April

- Bonus schemes

- Salary sacrifice car leasing and electric car charging

- Private medical benefits

- Increasing annual leave with service

- Generous pension contributions

- Retail discounts and financial services perks

- Company share schemes

- Death in service cover

- Free shuttle bus from Watford Junction to Croxley Business Park

- On-site parking

Location Convenience

Easily accessible by car (M1) or public transport (Overground from Euston, St Albans, Hemel Hempstead, or from London on the Metropolitan Line).

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

About the Role:

One of my govermant clientsis seeking a dedicated Customer Service Officer to join our frontline services team. This is a great opportunity to work within a dynamic and public-facing role, ensuring high levels of customer satisfaction and service delivery.

Key Responsibilities:

• Responding to enquiries from residents via phone, email, and in person.

• Logging and updating information on internal systems accurately.

• Providing clear, helpful, and timely advice on a range of council services.

• Escalating complex queries to appropriate departments.

• Working closely with internal teams to resolve customer issues efficiently.

About You:

• Proven experience in a customer service or contact centre environment.

• Strong communication and interpersonal skills.

• Ability to work independently and manage a high-volume workload.

• Familiarity with public sector or local government processes is an advantage.

• Proficient in MS Office and customer management systems.

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

Are you driven, energetic and customer-focused?
Do you love working in a fast-paced environment where every interaction makes a difference?

My client a leading pathology company are looking for a motivated Biomedical Customer Service Assistant to join their dynamic customer service team! The role is based in Kings Cross and there is hybrid working available. In this role, you’ll be a key point of contact, ensuring every customer receives exceptional support — all while working alongside passionate colleagues in a collaborative environment.

Why this role is exciting:

• You’ll connect daily with patients, GPs, hospitals, labs and internal teams , making each day varied and rewarding.
• Use your excellent communication skills to manage phone and electronic enquiries — both incoming and outgoing — and handle key administration tasks with ease.
• Leverage your science background to translate terminology and ideas between the scientific community and the public — a unique blend of customer service and scientific insight!
• Be part of a supportive team of 30 staff in a corporate service centre where teamwork and positive energy make all the difference.

What you’ll bring:

• Solid experience working in a high-volume call environment , with the ability to stay organised and professional.
• Strong administration skills and confidence using Microsoft Office and multiple systems .
• Fluency and excellent command of the English language, both written and spoken.
• Ability to multitask, prioritise, and thrive under pressure.
• A degree in a Science subject (Biological Sciences particularly welcome) to communicate effectively with both clients and scientific professionals.
• A proactive mindset and genuine passion for delivering top-tier customer service.

Shift details:

• Full-time hybrid role (40 hours per week) on a rotating shift pattern.
• Shifts vary between 07:00 – 23:00 (Monday to Friday) .
• Flexibility to work Saturdays (07:00 – 23:00), Sundays (09:00 – 18:00), and Bank Holidays (09:00 – 17:30) .
• Weekend and Bank Holiday shifts are remote and paid as overtime.

Your day-to-day will include:

• Delivering a seamless, positive customer journey from first contact to resolution.
• Handling a mix of simple and complex queries via phone, email, and internal systems.
• Acting as a bridge between scientists and the public, using your science knowledge to add real value.
• Leaving every customer feeling supported, understood and appreciated.

A client of ours are currently seeking an experienced customer service advisor. The company is an electrical goods manufacturer based in NW9.

Job details:

• Handle customer complaints and resolve issues in a professional and timely manner
• Must have experience in customer services and familiar with a CRM system
• Hours will be 9am - 5.30pm
• Having a background in logistics is desirable

Customer Service Advisor

Salary: 32-38k depending on experience

Location: East London

Hours: 37.5 hours 8:30am-5:00pm Monday-Friday

Working Pattern: This role will be full time office based

What We Offer :

• A friendly and supportive work environment
• Potential monthly and yearly bonus depending on company performance

London Bridge Office Angels have a great new opportunity for a Customer Service Advisor to join a leading manufacturer in the Beauty and Wellness Market.

What You'll Do :

• Manage and process sales orders, confirmations, invoices, and purchase orders
• Provide exceptional support to customers, via phone and email
• Work to internal timelines to ensure timely order fulfilment
• Investigate and resolve customer inquiries and complaints
• Manage data and documentation
• Collaborate with various departments to ensure order accuracy and smooth processes
• Stay up-to-date with product knowledge to enhance customer service
• Other duties and as when required

What We're Looking For :

• Experience in a similar Customer Advisor role within an office environment is desirable
• Experience within a similar industry is desirable
• Confident IT skills
• Awareness of ISO Standards, health and safety and data protection
• Excellent communication skills, both written and verbal

This role is advertised by London Bridge

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

• Handle customer service duties via telephone and email
• Process sales orders, returns, and credits
• Manage order and credit processing
• Handle enquiries related to: Deliveries, Orders, Discounts, Part numbers, Pricing, Product specifications, Complaints.
• Liaise with warehouse and transport teams to resolve delivery and stock issues
• Support Sales Team/Account queries

• Customer service experience via telephone and email
• Strong customer focus and excellent service skills
• Team player with the ability to work independently
• Computer literate and experienced using CRM software/ MS Office (Excel, Word, Outlook)
• Calm and professional telephone manner
• Effective communication and interpersonal skills
• Commutable to the Thurrock RM20 postcode on a daily basis
• Competent using multiple systems
• Proactive approach to problem-solving and business operations

• £13.53 per hour 
• Monday-Friday 8:30-5pm (1 hour lunch break)
• 6-12 month fixed term contract

1. "This is the job for me! When can I start?" - Call now and let’s talk through your experience. Ask for Emma Gimore (phone number removed) between 7.30am - 4.30pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know

Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service and/or administration experience? We have multiple job opportunities available being recruited for ASAP!

Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter.

Salary - 30,609

Benefits include:

• Enhanced pension (up to 15% employer contribution)
• Annual salary review
• Up to 27 days annual leave + bank holidays
• Discretionary bonus paid twice annually
• Salary sacrifice car scheme from day 1
• Private healthcare

Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and growing team.

Role overview:

• Support the order process and ensure high levels of customer service are received
• Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process
• Process all deliveries for all orders placed online
• Reply to emails in a timely and professional manner
• Provide a high level of support to customers throughout the process
• Handling customer queries and problems as they arise
• Working well as part of a team
• Contact customers if there is an issue with their delivery

Candidate requirements:

• Previous experience within customer service
• Relationship building skills
• Previous administration experience
• Strong team player
• Good communication skills on all levels
• Able to commute to the Watford office - hybrid working is available after training

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support