Lead Store Operations Manager

SW1A 0AA London, London £48000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client, a leading high-street retailer, is looking for a highly experienced and dynamic Lead Store Operations Manager to oversee multiple flagship stores in London, England, UK . This pivotal role is responsible for driving operational excellence, ensuring exceptional customer experiences, and achieving ambitious sales targets across a portfolio of busy retail environments. You will be a key player in shaping the future of retail operations, leading a team of dedicated store managers and contributing to the overall strategic direction of the company.

As the Lead Store Operations Manager, your primary responsibilities will include:
  • Developing and implementing operational strategies to enhance store performance and profitability.
  • Setting and monitoring key performance indicators (KPIs) for all assigned stores, including sales, customer satisfaction, inventory management, and staff productivity.
  • Providing leadership, coaching, and support to store managers to ensure consistent execution of company policies and procedures.
  • Identifying areas for operational improvement and implementing effective solutions to streamline processes and reduce costs.
  • Ensuring a high standard of visual merchandising and store presentation across all locations.
  • Managing inventory levels, minimising shrinkage, and optimising stock flow.
  • Recruiting, training, and developing high-calibre store teams.
  • Driving a culture of exceptional customer service and ensuring a positive shopping experience for every visitor.
  • Collaborating with marketing and merchandising teams to execute in-store promotions and product launches effectively.
  • Maintaining a safe and secure working environment for all employees and customers.
  • Acting as a brand ambassador and upholding the company's values and ethos.
The ideal candidate will have a proven track record of success in multi-site retail management, with a deep understanding of retail operations, P&L management, and team leadership. You must possess strong analytical skills, excellent communication abilities, and a passion for delivering outstanding customer service. A proactive and results-driven approach is essential. This role is based in London and requires regular travel between stores within the city. If you are a strategic retail leader ready to make a significant impact, we want to hear from you.
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Director of Operations Management

EC2N 1DN London, London £100000 annum + ben WhatJobs

Posted 2 days ago

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full-time
Our client is seeking a highly strategic and results-oriented Director of Operations Management to lead their extensive operational functions in the heart of London, England, UK . This is a critical leadership role responsible for overseeing and optimizing all aspects of the company's day-to-day operations, ensuring efficiency, quality, and cost-effectiveness across the board. The successful candidate will drive operational excellence, implement best practices, and foster a culture of continuous improvement.

As the Director of Operations Management, you will be responsible for developing and executing operational strategies aligned with the company's overall business objectives. This includes managing supply chain logistics, process improvement initiatives, resource allocation, and performance management. You will lead and mentor a large team of operations managers and staff, empowering them to achieve departmental goals and uphold high standards of performance. Strong leadership, decision-making, and stakeholder management skills are essential for this senior position.

The role requires a deep understanding of operational frameworks, project management methodologies, and performance metrics. You will be expected to analyze operational data, identify areas for enhancement, and implement innovative solutions to streamline processes and reduce costs. Collaboration with other senior leaders across departments, such as finance, sales, and technology, will be crucial to ensure integrated and effective business operations. The ability to manage complex budgets and drive significant operational changes is a key requirement.

Responsibilities:
  • Oversee and manage all aspects of company operations.
  • Develop and implement strategic operational plans and initiatives.
  • Drive operational efficiency, productivity, and cost optimization.
  • Lead, mentor, and develop a high-performing operations team.
  • Establish and monitor key performance indicators (KPIs) for operational success.
  • Implement and refine best practices in process management and quality control.
  • Manage budgets, resources, and supply chain logistics.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Identify and implement innovative solutions for operational challenges.
  • Ensure compliance with all relevant regulations and standards.
Qualifications:
  • Master's degree in Business Administration, Operations Management, or a related field.
  • Minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
  • Proven track record of successfully managing large-scale operations and driving significant improvements.
  • Expertise in process optimization, lean methodologies, and supply chain management.
  • Strong financial acumen and experience managing substantial budgets.
  • Excellent leadership, team-building, and people management skills.
  • Exceptional analytical, strategic thinking, and problem-solving abilities.
  • Outstanding communication and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Experience in a fast-paced, dynamic business environment.
This is a vital role offering the opportunity to significantly shape the operational future of a leading organization in London.
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Head of Operations Management

WC2B 6AA London, London £90000 Annually WhatJobs

Posted 13 days ago

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full-time
Our client is seeking an accomplished and visionary Head of Operations Management to lead their expansive operational functions. This influential role, based in **London, England, UK**, offers a dynamic hybrid working environment, blending strategic leadership from the office with the flexibility of remote work. You will be instrumental in shaping and executing the company's operational strategy, driving efficiency, optimizing processes, and ensuring the seamless delivery of services across all departments. This position requires a strategic thinker with a proven track record in managing large-scale operations, optimizing resource allocation, and implementing best practices to achieve ambitious business objectives. You will be responsible for overseeing key operational areas, including supply chain management, logistics, customer service, quality assurance, and business process improvement. The ideal candidate will possess exceptional leadership qualities, strong analytical skills, and the ability to foster a high-performance culture. You will lead and mentor a team of operational managers and staff, promoting collaboration, innovation, and continuous improvement. Key responsibilities include developing operational budgets, managing P&L, identifying cost-saving opportunities, and ensuring compliance with all relevant regulations and standards. A deep understanding of operational excellence frameworks and the ability to leverage technology to enhance operational performance are essential. We are looking for a decisive leader who can navigate complex challenges, drive change initiatives, and deliver measurable results. This is a critical leadership role with significant impact on the company's overall success and growth.

Key Responsibilities:
  • Develop and implement comprehensive operational strategies aligned with business goals.
  • Oversee daily operations across various departments, ensuring efficiency and effectiveness.
  • Lead, mentor, and develop a team of operational managers and staff.
  • Manage operational budgets, P&L, and resource allocation to optimize performance.
  • Implement and refine operational processes, procedures, and systems for continuous improvement.
  • Ensure the highest standards of quality, compliance, and customer satisfaction.
  • Drive strategic initiatives for supply chain optimization, logistics, and process enhancement.
  • Analyze operational data to identify trends, challenges, and opportunities for improvement.
  • Manage relationships with key vendors, suppliers, and external partners.
  • Foster a culture of innovation, collaboration, and accountability within the operations team.
Qualifications:
  • Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
  • Extensive experience in a senior operations management role, with a proven track record of success.
  • Demonstrated expertise in optimizing complex operational processes and driving efficiency.
  • Strong leadership, strategic planning, and decision-making skills.
  • Excellent financial acumen and experience managing operational budgets and P&L.
  • In-depth knowledge of supply chain, logistics, and quality management principles.
  • Proficiency in using operational management software and analytics tools.
  • Exceptional communication, interpersonal, and stakeholder management skills.
  • Experience in a hybrid working environment and managing remote teams is desirable.
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Director of Operations Management

SW1A 0AA London, London £90000 Annually WhatJobs

Posted 15 days ago

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Job Description

full-time
Our client, a rapidly expanding organisation known for its innovative business practices, is seeking a visionary and experienced Director of Operations Management to lead their operational strategies. This is a pivotal fully remote role, enabling you to shape and optimise operational frameworks from anywhere in the UK. You will be responsible for overseeing all aspects of operations, driving efficiency, implementing best practices, and ensuring the seamless execution of business objectives.

Key Responsibilities:
  • Develop and implement strategic operational plans that align with the company's growth objectives and market position.
  • Oversee and manage day-to-day operational activities across various departments, ensuring efficiency and effectiveness.
  • Establish key performance indicators (KPIs) for operational success and monitor performance against these metrics.
  • Drive continuous improvement initiatives, identifying opportunities to streamline processes, reduce costs, and enhance productivity.
  • Develop and implement robust operational policies, procedures, and guidelines.
  • Lead, mentor, and develop a high-performing team of operational managers and staff.
  • Manage budgets for operational departments, ensuring financial targets are met.
  • Oversee supply chain management, logistics, and inventory control where applicable.
  • Ensure compliance with all relevant health, safety, and environmental regulations.
  • Collaborate with other senior leaders to integrate operational strategies with overall business goals.
  • Implement and manage technology solutions to optimise operational workflows.
  • Conduct regular performance reviews and provide constructive feedback to team members.
Qualifications:
  • A Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. An MBA or Master's degree is highly preferred.
  • A minimum of 10 years of progressive experience in operations management, with a significant portion in leadership roles.
  • Proven track record of successfully managing complex operational environments and driving significant improvements.
  • Expertise in process optimisation, Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.
  • Strong financial acumen, with experience in budgeting and financial management.
  • Excellent leadership, team-building, and motivational skills.
  • Exceptional analytical, problem-solving, and decision-making abilities.
  • Outstanding communication and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Experience with project management methodologies and tools.
  • Proficiency in operations management software and ERP systems.
  • Ability to work autonomously and lead effectively in a fully remote setting.
This is a unique opportunity to lead significant operational transformations within a forward-thinking company and make a substantial impact on its success. If you are a strategic operations leader with a passion for excellence and a proven ability to drive results, we invite you to apply. This role is ideal for experienced leaders who can effectively manage dispersed teams, drawing on their experience within the competitive business landscape typically associated with London .
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Head of Operations Management

SW1A 0AA London, London £90000 Annually WhatJobs

Posted 22 days ago

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full-time
Our client is looking for a seasoned and strategic Head of Operations Management to lead their operational functions within a prominent organization based in London, England, UK . This leadership role is responsible for overseeing and optimizing all aspects of the company's operational efficiency, driving strategic initiatives to enhance productivity, reduce costs, and ensure the highest standards of service delivery. You will lead a diverse team of operational professionals, fostering a culture of continuous improvement and innovation. Key responsibilities include developing and implementing operational strategies aligned with corporate goals, managing budgets, overseeing supply chain management, and ensuring regulatory compliance. The ideal candidate will possess a deep understanding of operational best practices, lean methodologies, Six Sigma principles, and advanced performance metrics. Exceptional leadership, communication, and change management skills are crucial for this position, as you will be instrumental in driving operational excellence across the organization. Proven experience in managing complex operational environments, particularly within fast-paced sectors, is essential. A bachelor's degree in Business Administration, Operations Management, or a related field is required; an MBA or equivalent master's degree is highly preferred. A minimum of 10 years of progressive leadership experience in operations management is necessary. This is a fantastic opportunity to shape the operational future of a leading company and make a tangible impact on its success.
This advertiser has chosen not to accept applicants from your region.

Head of Operations Management

SW1A 0AA London, London £80000 Annually WhatJobs

Posted 23 days ago

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Job Description

full-time
Our client is a leading financial services firm seeking a strategic and results-driven Head of Operations Management to oversee their extensive operations in **London, England, UK**. This senior leadership position is critical to ensuring the efficient and effective functioning of all operational departments, driving process improvements, and maintaining the highest standards of service delivery. The Head of Operations Management will be responsible for developing and implementing operational strategies that align with the company's overall business objectives. Key responsibilities include managing departmental budgets, optimising resource allocation, and leading a large team of operational professionals. You will champion operational excellence, implementing best practices in areas such as workflow management, performance metrics, and quality assurance. The role requires a strong understanding of financial services operations, regulatory compliance, and risk management. You will collaborate closely with executive leadership, IT, compliance, and other departments to ensure seamless integration and continuous improvement across the organisation. This position demands exceptional leadership skills, with the ability to motivate and develop teams, foster a culture of accountability, and drive change initiatives. The ideal candidate will have a proven track record of successfully managing complex operational environments and delivering significant improvements in efficiency and productivity. Strong analytical and problem-solving skills are essential, as is the ability to make strategic decisions in a fast-paced and demanding market. We are looking for a visionary leader who can shape the future of our operations and contribute to the sustained success of the firm. This is a high-impact role offering the opportunity to lead significant change and make a tangible difference to the company's performance.

Responsibilities:
  • Develop and execute strategic operational plans to enhance efficiency and productivity.
  • Oversee all day-to-day operations of multiple departments within the firm.
  • Manage departmental budgets, resources, and operational performance metrics.
  • Lead, mentor, and develop a team of operational managers and staff.
  • Implement best practices in process improvement, quality assurance, and risk management.
  • Ensure compliance with all relevant regulatory requirements and industry standards.
  • Collaborate with executive leadership and other departments to align operational strategies with business goals.
  • Drive innovation and implement new technologies to optimise operational processes.
  • Monitor key performance indicators (KPIs) and report on operational effectiveness.
  • Resolve complex operational issues and implement long-term solutions.
Qualifications:
  • Master's degree in Business Administration, Finance, Operations Management, or a related field.
  • 10+ years of progressive experience in operations management, preferably within the financial services industry.
  • Proven experience in leading and managing large operational teams and complex projects.
  • Strong understanding of financial services operations, regulations, and market dynamics.
  • Demonstrated success in implementing process improvements and driving operational excellence.
  • Exceptional leadership, communication, and interpersonal skills.
  • Strong analytical, strategic thinking, and problem-solving abilities.
  • Proficiency in operational management tools and methodologies.
  • Experience in change management and driving organisational transformation.
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Director of Operations Management

SW1A 0AA London, London £90000 Annually WhatJobs

Posted 25 days ago

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Job Description

full-time
Our client is seeking a strategic and results-oriented Director of Operations Management to lead their operational divisions. This is a key leadership role, based in our central **London, England, UK** headquarters, with a hybrid working arrangement that balances essential on-site collaboration with flexible remote work. You will be responsible for overseeing the planning, execution, and optimisation of all operational activities, ensuring alignment with the company's strategic goals and objectives. This includes driving efficiency, implementing best practices, managing budgets, and fostering a culture of continuous improvement and high performance across multiple departments. The ideal candidate will possess extensive experience in operations management, supply chain, process improvement, and team leadership within a complex organisational structure. You will lead and mentor a team of operations managers and staff, setting clear performance targets and providing the necessary support for their success. Strong analytical skills, a deep understanding of operational metrics, and the ability to make data-driven decisions are crucial. You will play a vital role in developing and implementing operational strategies, managing resources effectively, and ensuring the delivery of exceptional products or services. Excellent stakeholder management, negotiation, and problem-solving abilities are essential for navigating this challenging and influential position. We are looking for a visionary leader who can inspire teams, drive significant operational improvements, and contribute to the overall success and profitability of the organisation.

Key Responsibilities:
  • Develop and implement comprehensive operational strategies to achieve business objectives.
  • Oversee daily operations, ensuring efficiency, quality, and cost-effectiveness.
  • Lead, mentor, and develop a team of operations managers and staff.
  • Establish and monitor key performance indicators (KPIs) for operational effectiveness.
  • Drive process improvement initiatives and implement best practices across all operational functions.
  • Manage operational budgets, resource allocation, and financial performance.
  • Ensure compliance with all relevant regulations and company policies.
  • Collaborate with senior leadership and other departments to align operational plans with overall strategy.
  • Identify and mitigate operational risks.
  • Foster a culture of innovation, collaboration, and continuous improvement.
Qualifications:
  • Master's degree in Business Administration, Operations Management, or a related field.
  • Significant experience in a senior operations management role, with a proven track record of success.
  • Demonstrated experience in leading large teams and managing complex operational functions.
  • Strong understanding of lean principles, Six Sigma, or other process improvement methodologies.
  • Excellent analytical, strategic thinking, and problem-solving skills.
  • Exceptional leadership, communication, and interpersonal skills.
  • Experience with financial management and budget control.
  • Proficiency in operations management software and tools.
  • Ability to influence and collaborate effectively with stakeholders at all levels.
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Head of Operations Management

EC1A 1BB London, London £100000 Annually WhatJobs

Posted 25 days ago

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Job Description

full-time
Our client is searching for an accomplished and strategic Head of Operations Management to lead and optimise their operational functions. This is a fully remote leadership role, offering the flexibility to manage operations from anywhere in the UK. You will be responsible for developing and implementing efficient operational strategies, ensuring seamless execution across all departments, and driving continuous improvement initiatives to enhance productivity and reduce costs. Your key duties will include overseeing workflow processes, managing supply chains, optimising resource allocation, implementing best practices in quality control, and leading a high-performing operations team. You will be instrumental in setting operational goals, monitoring key performance indicators (KPIs), and ensuring alignment with the company's overall strategic objectives. This role demands exceptional leadership, strategic thinking, and a deep understanding of operational management principles within a dynamic business environment. The ability to analyse complex data, identify areas for improvement, and implement effective solutions is critical. You will foster a culture of accountability, innovation, and collaboration within the operations team. We are looking for a candidate with extensive experience in operations management, preferably in a senior leadership capacity. A strong track record of successfully managing complex operational processes, improving efficiency, and delivering significant cost savings is essential. Excellent communication, negotiation, and stakeholder management skills are paramount. This is a unique opportunity to lead critical operational functions from a remote setting, driving significant impact and growth for a forward-thinking organisation. Your strategic vision and hands-on approach will be key to achieving operational excellence and competitive advantage.
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Agency Management Operations

Bromley, London Bank of America

Posted 13 days ago

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Agency Management Operations
Bromley, United Kingdom
**To proceed with your application, you must be at least 18 years of age.**
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**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
**Job Title** : **Agency Management - Team Lead**
**Corporate Title: VP**
**Location: Bromley**
**Company Overview:**
**At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.**
**One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.**
**Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.**
**Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!**
**Location:**
**Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you will find plentiful and easy commuting routes, with central London just 15 minutes away by train.**
**The Team:**
**The Agency Management Team is responsible for performing the Facility and Security Agent roles on all EMEA Syndicated Credit Agreements where Bank of America entity is either the main Facility Agent or a Sub Agent. The team scope cuts across both syndication, export credit finance and leasing deals.**
**The team is an integral part of the Global Syndicated & Corporate Lending Operations for the Bank.**
**Role Description:**
**This role is responsible for preparing and reviewing funding QA processes and documentation in accordance with bank policies and procedures. Key responsibilities include working on routine to more complex scenarios and supporting the Documentation and Fulfilment operations for EMEA Leasing business line.**
**Responsibilities:** ***
**Acting as the primary contact/coordinator for internal and external business partner and issuer requests and inquiries related to moderately complex syndicated or club credit facilities for which Bank of America acts as Administrative Agent.**
**Supporting the Regional Ops Head and your team lead as one of the senior persons on the team, responsible for the day-to-day resolution of complex problems and the execution of complex transactions.**
**Reviewing all credit agreements where we are agent in line with the Bank risk appetite and Loan Market Association agency provisions.**
**Responsible for communication and compliance with regulatory** **requirements.**
**Acting as first point of contact for clients of the business and lenders and liaising between business lines with particular focus on leverage finance partners and debt trading.**
**Working on routine to more complex documentation as** **assigned and interfacing working with company vendors, legal counsel, line partners, and clients to ensure world-class documentation accuracy.**
**Reviewing loan agreement drafts for clarity, agency issues, and operational feasibility to ensure that final documents are workable for all parties; closing new deals, amendments, waivers, and consents.**
**Proactively and strategically resolving complex issues related to portfolio**
**Taking the role of a subject matter expert within the team.**
**What we are looking for:**
**Advanced knowledge of credit products and syndication process and governing documents, including highly complex unsecured/secured credits and troubled deals.**
**Experience with the Syndicated Loan environment and process**
**Knowledge of GCB/GIB environment, organizational alignment, strategic priorities**
**Cross Border and/or Multicurrency lending or operations experience**
**Skills that will help:**
**Ability to coordinate with multiple stakeholders and conflicting priorities**
**Ability to manage timelines, display sound judgment, and identify points for escalation;**
**Collaborative, experienced in working with business partners to achieve goals and successfully complete projects;**
**Previous agency management and/or document experience specific to the syndication loan market space.**
**Experience of acting as a point of escalation.**
**Loan IQ experience would be an advantage.**
**Benefits of working at Bank of America**
**UK**
**Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner**
**Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons**
**20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum**
**The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc**
**Use of a flex fund to use towards benefits**
**Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services**
**Ability to donate to charities of your choice directly through payroll and the bank will match your contribution**
**Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions**
**Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area**
**Bank of America**
**Good conduct and sound judgment are crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.**
**We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependents, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.**
**We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.**
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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Agency Management Operations

Bromley, London Bank of America

Posted 6 days ago

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Agency Management Operations
Bromley, United Kingdom
**To proceed with your application, you must be at least 18 years of age.**
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Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
Job Title: **Agency Management Operations**
Corporate Title **: Assistant Vice President**
Location: **Bromley**
Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Location Overview:
Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train.
The Team:
We are an established team of 8 people based in our Bromley office, with daily interaction with our Booking and Servicing & Ops teams. The team is core to our product offering as a firm and is an integral part of the global Syndicated & Corporate Lending Operations for the Bank.
The Agency Management Team is responsible for performing the Facility and Security Agent roles on all EMEA Syndicated Credit Agreements where a Bank of America entity is either the main Facility Agent or a Sub Agent.
Responsibilities:
This job is responsible for preparing and reviewing documentation in accordance with bank policies and procedures to facilitate closings with the client. Key responsibilities include working on routine to more complex documentation as assigned and interfacing working with company vendors, legal counsel, line
partners, and clients to ensure world-class documentation accuracy.
The team scope cuts across both syndication, export credit finance and leasing deals.
+ You will manage your own portfolio of agency deals.
+ You will support the Regional Ops Head and your team lead as one of the Senior persons on
+ the team.
+ You will be responsible for the day-to-day resolution of complex problems and the execution
+ of complex transactions.
+ You will review all credit agreements where we are agent in line with the Bank risk appetite
+ and Loan Market Association agency provisions.
+ You will have the ability to work under tight deadlines.
+ You will build influential relationships with key leaders across the enterprise and industry.
+ You will be responsible for communication and compliance with regulatory requirements.
+ You will become familiar with and liaise between several lines of business with particular
+ focus on Leverage Finance partners and debt trading.
+ You will be the first point of contact for clients of the business and lenders.
What we are looking for:
+ Ability to coordinate with multiple stakeholders and conflicting priorities
+ Ability to manage timelines, display sound judgment, and identify points for
+ escalation
+ Collaborative, experienced in working with business partners to achieve goals and
+ successfully complete projects and initiatives You will have previous agency management and/or document experience specific
+ to the syndication loan market space.
+ You will have experience liaising with internal partners up to executive level.
+ Negotiation experience will be essential in this role.
+ You will have experience as a project or deal coordinator in a previous role.
+ Act as point of escalation and handle responsibilities.
+ Loan IQ experience would be an advantage.
Skills that will help:
+ Attention to Detail
+ Customer and Client Focus
+ Data Collection and Entry
+ Due Diligence
+ Prioritization
+ Adaptability
+ Business Acumen
+ Oral Communications
+ Written Communications
+ Research.
Benefits of working at Bank of America:
UK
+ At Bank of America, we strive to prioritise employees' health and wellbeing - it's what makes us a Great Place to Work.
+ Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
+ Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
+ We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
+ 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
+ The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
+ Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.
+ Access to an Employee Assistance Program for confidential support and help for everyday matters.
+ Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
+ Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions.
+ Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
Bank of America:
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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