44 Store Operations jobs in Wokingham
Senior Retail Store Operations Lead
Posted 3 days ago
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Job Description
Key Responsibilities:
- Manage the day-to-day operations of the retail store, ensuring smooth and efficient functioning.
- Drive sales performance and achieve store targets through effective sales strategies and customer engagement.
- Lead, train, and motivate the store team to deliver exceptional customer service.
- Oversee inventory management, stock control, and visual merchandising standards.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Manage store budgets, expenses, and profitability.
- Implement operational improvements to enhance efficiency and customer experience.
- Handle customer inquiries, issues, and escalations with professionalism and a focus on resolution.
- Collaborate with regional management on strategy, performance, and talent development.
- Maintain store appearance and organization to the highest standards.
Qualifications:
- Proven experience in retail management, with a minimum of 5 years in a leadership role (e.g., Store Manager, Assistant Manager).
- Demonstrated success in driving sales, managing operations, and leading teams in a retail environment.
- Strong understanding of retail KPIs, P&L statements, and inventory management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and develop staff.
- Customer-focused mindset with a passion for service excellence.
- Proficiency in retail POS systems and inventory management software.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong organizational and problem-solving skills.
This is a vital on-site role based in our Reading store. If you are a seasoned retail operations leader ready to inspire a team and drive success, we encourage you to apply.
Operations Management Director
Posted 17 days ago
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Job Description
Key Responsibilities:
- Develop and execute comprehensive operational strategies to support business objectives.
- Oversee day-to-day operational functions, ensuring efficiency, quality, and adherence to standards.
- Manage departmental budgets, resources, and P&L to achieve financial targets.
- Implement process improvements and operational enhancements to optimise workflows and reduce costs.
- Lead, mentor, and develop a team of operational managers and staff.
- Establish key performance indicators (KPIs) and monitor operational performance against targets.
- Identify and mitigate operational risks, ensuring business continuity.
- Collaborate with cross-functional teams, including sales, marketing, finance, and technology, to ensure seamless operations.
- Drive innovation in operational processes and adopt best-in-class technologies.
- Ensure compliance with all relevant health, safety, and regulatory requirements.
- Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
- Minimum of 10 years of progressive experience in senior operations management roles.
- Proven track record of successfully leading and transforming operations within a large organisation.
- Strong strategic thinking, planning, and execution capabilities.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in financial management, budgeting, and P&L responsibility.
- Expertise in process improvement methodologies (e.g., Lean, Six Sigma).
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent communication and presentation skills, with the ability to engage with stakeholders at all levels.
- Experience working in a demanding, fast-paced operational environment.
Director of Operations Management
Posted 18 days ago
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Job Description
Responsibilities:
- Develop and implement comprehensive operational strategies aligned with the company's long-term goals.
- Oversee and manage daily operations, ensuring efficiency, productivity, and quality across all functional areas.
- Lead and mentor a team of operations managers and supervisors, fostering a culture of accountability and continuous improvement.
- Identify opportunities for process improvement, cost reduction, and operational excellence, implementing data-driven solutions.
- Manage departmental budgets, forecasting expenditures, and ensuring financial objectives are met.
- Develop and monitor key performance indicators (KPIs) to track operational performance and identify areas requiring attention.
- Collaborate with senior leadership and cross-functional teams to ensure seamless execution of business objectives.
- Oversee resource allocation, capacity planning, and workflow optimization.
- Ensure compliance with all relevant industry regulations and company policies.
- Drive innovation in operational practices and champion the adoption of new technologies and methodologies.
- Master's degree in Business Administration, Operations Management, or a related field.
- 10+ years of progressive experience in operations management, with at least 5 years in a senior leadership role.
- Proven track record of successfully managing complex operations and driving significant improvements in efficiency and profitability.
- Expertise in Lean, Six Sigma, or other operational excellence methodologies.
- Strong financial acumen and experience managing departmental budgets.
- Excellent leadership, strategic thinking, and problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
- Experience with enterprise resource planning (ERP) systems and other operational software.
- Ability to balance strategic vision with tactical execution.
- Demonstrated success in leading and developing high-performing teams.
Director of Operations Management
Posted 20 days ago
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Job Description
Key Responsibilities:
- Develop and implement operational strategies that align with the company's overall business goals.
- Oversee the day-to-day management of operational departments, including logistics, supply chain, customer service, and production (as applicable).
- Drive continuous improvement initiatives to enhance operational efficiency, reduce costs, and improve quality.
- Develop and manage operational budgets, ensuring financial targets are met.
- Establish key performance indicators (KPIs) and monitor operational performance, taking corrective action as needed.
- Lead, mentor, and develop a high-performing team of operational managers and staff.
- Ensure compliance with all relevant regulations, policies, and industry standards.
- Collaborate with other senior leaders to integrate operational plans with strategic initiatives.
- Manage vendor relationships and negotiate contracts to optimize resource allocation.
- Implement and manage robust operational risk management strategies.
- Champion a culture of operational excellence, innovation, and employee engagement.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. An MBA or Master's degree is highly desirable.
- A minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
- Proven track record of successfully managing complex operational environments and driving significant improvements.
- Strong understanding of lean manufacturing, Six Sigma, or other process improvement methodologies.
- Excellent financial acumen and experience in budget management.
- Demonstrated leadership and team-building skills, with the ability to inspire and motivate staff.
- Exceptional strategic thinking, problem-solving, and decision-making abilities.
- Outstanding communication, negotiation, and interpersonal skills.
- Experience in change management and implementing new systems or processes.
- Proficiency in relevant ERP and operational management software.
This is a pivotal role for an accomplished operations leader looking to make a substantial impact in a forward-thinking company.
Director of Operations Management
Posted 20 days ago
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Job Description
Remote Operations Management Lead
Posted 20 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop, implement, and monitor operational strategies and processes to enhance efficiency and productivity.
- Lead and manage cross-functional operational teams, fostering a collaborative and high-performance environment.
- Establish key performance indicators (KPIs) for operational effectiveness and track progress against them.
- Identify areas for improvement and implement solutions to streamline workflows and reduce costs.
- Oversee budget management for operational departments, ensuring financial targets are met.
- Ensure compliance with all relevant regulations and industry standards.
- Manage vendor relationships and third-party service providers.
- Develop and implement robust reporting mechanisms to communicate operational performance to stakeholders.
- Lead change management initiatives to drive successful adoption of new processes and technologies.
- Foster a culture of continuous improvement, encouraging innovation and best practice sharing.
- Develop and mentor operational staff, promoting professional growth and development.
- Conduct risk assessments and implement mitigation strategies for operational challenges.
- Optimize resource allocation and utilization across all operational functions.
- Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree is a plus.
- Minimum of 7-10 years of progressive experience in operations management, with at least 3 years in a leadership capacity.
- Proven track record of successfully managing complex operational environments and driving significant improvements.
- Strong understanding of process optimization methodologies (e.g., Lean, Six Sigma).
- Exceptional leadership, team management, and interpersonal skills.
- Excellent analytical, strategic thinking, and problem-solving abilities.
- Proficiency in operations management software and ERP systems.
- Strong financial acumen and experience in budget management.
- Demonstrated ability to manage change effectively and influence stakeholders at all levels.
- Excellent communication and presentation skills, tailored for a remote working environment.
Head of Operations Management (Remote)
Posted 19 days ago
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Job Description
Responsibilities:
- Develop and execute strategic operational plans to optimize efficiency and performance.
- Oversee daily operations across multiple departments in a remote setting.
- Manage operational budgets and ensure cost-effectiveness.
- Implement and refine operational processes and workflows.
- Lead, mentor, and develop remote operational teams.
- Monitor key performance indicators (KPIs) and implement strategies for improvement.
- Ensure high standards of quality and customer satisfaction.
- Drive continuous improvement initiatives throughout the organization.
- Collaborate with senior leadership to align operational goals with business strategy.
- Manage change effectively and foster a positive remote work culture.
- Bachelor's degree in Business Administration, Management, or a related field; Master's degree preferred.
- Significant experience in operations management, with a proven track record of success.
- Demonstrated leadership experience, particularly in managing remote teams.
- Strong understanding of operational best practices and process improvement methodologies.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Exceptional communication, interpersonal, and stakeholder management abilities.
- Proficiency in using project management and collaboration software.
- Ability to manage multiple priorities and thrive in a fast-paced environment.
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Head Chef (Remote Operations Management)
Posted 20 days ago
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Job Description
Responsibilities:
- Develop and implement innovative and profitable menus.
- Conduct thorough food cost analysis and implement cost-control measures.
- Source high-quality ingredients and manage supplier relationships.
- Establish and maintain high standards of food quality, presentation, and hygiene.
- Train and guide kitchen teams on menu execution and culinary techniques (remotely).
- Collaborate with F&B management to ensure consistency across all outlets.
- Monitor food trends and customer feedback to drive menu evolution.
- Develop standard operating procedures for kitchen operations.
- Manage kitchen inventory and waste reduction initiatives.
- Significant experience as a Head Chef or Executive Chef in a high-volume establishment.
- Proven expertise in menu creation, food costing, and inventory management.
- Excellent understanding of food safety and hygiene standards (e.g., HACCP).
- Strong leadership, communication, and training skills.
- Proficiency in culinary software and digital collaboration tools.
- Ability to manage projects and teams remotely.
- Creative flair and a passion for innovative cuisine.
- Culinary degree or equivalent professional qualification is desirable.
Head Chef - Remote Operations Management
Posted 20 days ago
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Job Description
Responsibilities:
- Develop and implement creative, seasonal menus that align with our brand and customer expectations, considering diverse dietary requirements.
- Manage and train remote culinary teams, fostering a culture of excellence and continuous improvement.
- Oversee all aspects of food production, from ingredient sourcing to final presentation, ensuring adherence to strict hygiene and safety standards.
- Source and manage relationships with high-quality suppliers, negotiating prices and ensuring reliable delivery of ingredients.
- Control food costs and manage budgets effectively to maximise profitability.
- Maintain impeccable kitchen hygiene and safety standards, ensuring compliance with all relevant regulations.
- Innovate and introduce new dishes and concepts to keep our offerings fresh and exciting.
- Conduct virtual quality control checks and provide feedback to culinary teams.
- Collaborate with marketing and sales teams to develop catering packages and promotions.
- Stay abreast of industry trends and best practices in catering and hospitality management.
Qualifications:
- Proven experience as a Head Chef or Senior Sous Chef, with a strong portfolio of culinary creations.
- Demonstrable experience in menu planning, costing, and inventory management.
- Excellent leadership and team management skills, with the ability to motivate and develop staff remotely.
- Sound knowledge of food safety, hygiene regulations, and health and safety best practices.
- Exceptional organisational and problem-solving abilities.
- Proficiency in using virtual communication and project management tools.
- Strong negotiation and supplier management skills.
- Creative flair and a passion for delivering high-quality food and service.
- A professional culinary qualification is highly desirable.
This is a unique opportunity for a seasoned culinary professional to lead and innovate within a remote-first catering operation. You will be contributing to our client's success from Reading, Berkshire, UK , but with the flexibility of a fully remote role.
Head Chef - Remote Operations Management
Posted 20 days ago
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Job Description
Key Responsibilities:
- Design, develop, and refine menus for various culinary concepts, ensuring profitability, scalability, and adherence to dietary trends and customer preferences.
- Establish and enforce rigorous food quality and safety standards across all operational locations, conducting virtual audits and reviews.
- Source and manage relationships with suppliers, negotiating prices and ensuring the consistent availability of high-quality ingredients.
- Develop and implement standardized recipes and cooking procedures for efficient and consistent preparation.
- Train and support kitchen teams remotely through virtual sessions, providing clear guidance and feedback on culinary techniques and execution.
- Monitor food costs and inventory levels, implementing strategies to minimize waste and maximize profitability.
- Stay current with industry trends, competitor analysis, and emerging culinary technologies.
- Collaborate with marketing and operations teams to launch new menu items and promotional campaigns.
- Troubleshoot culinary challenges and provide solutions for kitchen partners remotely.
- Ensure compliance with all relevant food safety regulations and certifications.
- Contribute to the strategic vision of the company's culinary future.
- Create engaging content for recipe development and culinary training materials.
Location highlight: While this role is entirely remote, our client has a significant presence and operational hub within Reading, Berkshire, UK .