Senior Retail Store Operations Lead

RG1 1AA Reading, South East £40000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a prominent retailer known for its exceptional customer experience, is seeking an experienced and results-driven Senior Retail Store Operations Lead for their busy store in Reading, Berkshire, UK . This key role is responsible for overseeing all aspects of store operations, ensuring maximum efficiency, profitability, and adherence to brand standards. You will lead a team of store associates and assistant managers, fostering a positive and productive work environment, and driving sales performance through outstanding customer service and effective operational management. The ideal candidate will possess a strong background in retail management, exceptional leadership skills, and a keen understanding of operational best practices within a high-volume retail setting.

Key Responsibilities:
  • Manage the day-to-day operations of the retail store, ensuring smooth and efficient functioning.
  • Drive sales performance and achieve store targets through effective sales strategies and customer engagement.
  • Lead, train, and motivate the store team to deliver exceptional customer service.
  • Oversee inventory management, stock control, and visual merchandising standards.
  • Ensure compliance with all company policies, procedures, and health and safety regulations.
  • Manage store budgets, expenses, and profitability.
  • Implement operational improvements to enhance efficiency and customer experience.
  • Handle customer inquiries, issues, and escalations with professionalism and a focus on resolution.
  • Collaborate with regional management on strategy, performance, and talent development.
  • Maintain store appearance and organization to the highest standards.

Qualifications:
  • Proven experience in retail management, with a minimum of 5 years in a leadership role (e.g., Store Manager, Assistant Manager).
  • Demonstrated success in driving sales, managing operations, and leading teams in a retail environment.
  • Strong understanding of retail KPIs, P&L statements, and inventory management.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to motivate and develop staff.
  • Customer-focused mindset with a passion for service excellence.
  • Proficiency in retail POS systems and inventory management software.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong organizational and problem-solving skills.

This is a vital on-site role based in our Reading store. If you are a seasoned retail operations leader ready to inspire a team and drive success, we encourage you to apply.
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Operations Management Director

RG1 1AX Reading, South East £85000 Annually WhatJobs

Posted 17 days ago

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full-time
Our client is a leading organisation in the technology sector, seeking a highly experienced and strategic Operations Management Director to lead their critical operational functions. This is a pivotal, permanent role based in **Reading, Berkshire, UK**, requiring on-site presence to drive operational excellence and manage a dedicated team. You will be responsible for overseeing all aspects of operational strategy, planning, and execution, ensuring alignment with the company's overarching business goals. Key duties include managing budgets, optimising workflows, implementing process improvements, and fostering a culture of continuous enhancement. The ideal candidate will possess a proven track record in senior management, demonstrating exceptional leadership capabilities, strategic foresight, and a deep understanding of operational best practices within a complex organisational structure. You will be instrumental in developing and implementing robust operational frameworks, ensuring efficiency, quality, and cost-effectiveness across all departments. This role demands strong analytical skills, the ability to make data-driven decisions, and excellent stakeholder management abilities, enabling effective collaboration with various departments and external partners. You will also be responsible for risk management, resource allocation, and performance monitoring, ensuring the smooth and efficient running of daily operations. We are looking for a results-oriented leader who can inspire teams, navigate challenges, and drive significant improvements in operational performance. The ability to develop and mentor staff, cultivate a high-performance culture, and ensure compliance with all relevant standards is essential. This position offers a significant opportunity to shape the operational landscape of a thriving company.

Key Responsibilities:
  • Develop and execute comprehensive operational strategies to support business objectives.
  • Oversee day-to-day operational functions, ensuring efficiency, quality, and adherence to standards.
  • Manage departmental budgets, resources, and P&L to achieve financial targets.
  • Implement process improvements and operational enhancements to optimise workflows and reduce costs.
  • Lead, mentor, and develop a team of operational managers and staff.
  • Establish key performance indicators (KPIs) and monitor operational performance against targets.
  • Identify and mitigate operational risks, ensuring business continuity.
  • Collaborate with cross-functional teams, including sales, marketing, finance, and technology, to ensure seamless operations.
  • Drive innovation in operational processes and adopt best-in-class technologies.
  • Ensure compliance with all relevant health, safety, and regulatory requirements.
Qualifications:
  • Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
  • Minimum of 10 years of progressive experience in senior operations management roles.
  • Proven track record of successfully leading and transforming operations within a large organisation.
  • Strong strategic thinking, planning, and execution capabilities.
  • Excellent leadership, team management, and interpersonal skills.
  • Proficiency in financial management, budgeting, and P&L responsibility.
  • Expertise in process improvement methodologies (e.g., Lean, Six Sigma).
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Excellent communication and presentation skills, with the ability to engage with stakeholders at all levels.
  • Experience working in a demanding, fast-paced operational environment.
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Director of Operations Management

RG2 1AA Reading, South East £90000 Annually WhatJobs

Posted 18 days ago

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full-time
Our client is seeking a strategic and results-oriented Director of Operations Management to lead key operational functions from their **Reading** office. This is a hybrid role, offering a blend of remote work and in-office collaboration. You will be responsible for optimizing business processes, driving efficiency, and ensuring the successful execution of strategic initiatives across various departments.

Responsibilities:
  • Develop and implement comprehensive operational strategies aligned with the company's long-term goals.
  • Oversee and manage daily operations, ensuring efficiency, productivity, and quality across all functional areas.
  • Lead and mentor a team of operations managers and supervisors, fostering a culture of accountability and continuous improvement.
  • Identify opportunities for process improvement, cost reduction, and operational excellence, implementing data-driven solutions.
  • Manage departmental budgets, forecasting expenditures, and ensuring financial objectives are met.
  • Develop and monitor key performance indicators (KPIs) to track operational performance and identify areas requiring attention.
  • Collaborate with senior leadership and cross-functional teams to ensure seamless execution of business objectives.
  • Oversee resource allocation, capacity planning, and workflow optimization.
  • Ensure compliance with all relevant industry regulations and company policies.
  • Drive innovation in operational practices and champion the adoption of new technologies and methodologies.
Qualifications:
  • Master's degree in Business Administration, Operations Management, or a related field.
  • 10+ years of progressive experience in operations management, with at least 5 years in a senior leadership role.
  • Proven track record of successfully managing complex operations and driving significant improvements in efficiency and profitability.
  • Expertise in Lean, Six Sigma, or other operational excellence methodologies.
  • Strong financial acumen and experience managing departmental budgets.
  • Excellent leadership, strategic thinking, and problem-solving skills.
  • Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
  • Experience with enterprise resource planning (ERP) systems and other operational software.
  • Ability to balance strategic vision with tactical execution.
  • Demonstrated success in leading and developing high-performing teams.
This is a pivotal leadership position for an experienced operations executive looking to make a substantial impact within a growing organization. You will be responsible for shaping the operational landscape and driving the company towards greater efficiency and success.
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Director of Operations Management

RG1 1LL Reading, South East £90000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client, a rapidly growing organization, is seeking a highly strategic and experienced Director of Operations Management to lead their operational functions in Reading, Berkshire, UK . This senior leadership role is responsible for overseeing and optimizing all aspects of the company's operational strategy, ensuring efficiency, quality, and cost-effectiveness across various departments. You will drive process improvements, manage cross-functional teams, and implement best practices to support the company's growth objectives and maintain a high level of service delivery.

Key Responsibilities:
  • Develop and implement operational strategies that align with the company's overall business goals.
  • Oversee the day-to-day management of operational departments, including logistics, supply chain, customer service, and production (as applicable).
  • Drive continuous improvement initiatives to enhance operational efficiency, reduce costs, and improve quality.
  • Develop and manage operational budgets, ensuring financial targets are met.
  • Establish key performance indicators (KPIs) and monitor operational performance, taking corrective action as needed.
  • Lead, mentor, and develop a high-performing team of operational managers and staff.
  • Ensure compliance with all relevant regulations, policies, and industry standards.
  • Collaborate with other senior leaders to integrate operational plans with strategic initiatives.
  • Manage vendor relationships and negotiate contracts to optimize resource allocation.
  • Implement and manage robust operational risk management strategies.
  • Champion a culture of operational excellence, innovation, and employee engagement.

Qualifications:
  • Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. An MBA or Master's degree is highly desirable.
  • A minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
  • Proven track record of successfully managing complex operational environments and driving significant improvements.
  • Strong understanding of lean manufacturing, Six Sigma, or other process improvement methodologies.
  • Excellent financial acumen and experience in budget management.
  • Demonstrated leadership and team-building skills, with the ability to inspire and motivate staff.
  • Exceptional strategic thinking, problem-solving, and decision-making abilities.
  • Outstanding communication, negotiation, and interpersonal skills.
  • Experience in change management and implementing new systems or processes.
  • Proficiency in relevant ERP and operational management software.

This is a pivotal role for an accomplished operations leader looking to make a substantial impact in a forward-thinking company.
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Director of Operations Management

RG1 1AA Reading, South East £80000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
A prominent organization in Reading, Berkshire, UK is actively seeking a highly accomplished Director of Operations Management. This senior leadership position is responsible for overseeing and optimizing all operational functions to ensure maximum efficiency and profitability. You will develop and implement strategic operational plans, setting key performance indicators (KPIs) and monitoring performance across departments. Responsibilities include managing budgets, streamlining processes, improving quality control, and ensuring compliance with all relevant regulations. You will lead and mentor a team of operations managers and staff, fostering a culture of continuous improvement and operational excellence. This role requires a deep understanding of supply chain management, logistics, production, and resource allocation. The ideal candidate will possess a Master's degree in Business Administration, Operations Management, or a related field, with extensive experience in a senior operational leadership role. Proven success in driving significant improvements in efficiency, cost reduction, and quality is essential. Excellent strategic planning, analytical, and problem-solving skills are a must. You should be an adept communicator and negotiator, capable of building strong relationships with internal teams, suppliers, and other stakeholders. Experience in implementing new technologies and operational systems is highly desirable. This is a critical role for an experienced leader who can drive operational strategy and execution.
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Remote Operations Management Lead

RG1 1AA Reading, South East £80000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client is actively seeking a strategic and experienced Remote Operations Management Lead to drive operational excellence across their organization. This is a fully remote role, offering unparalleled flexibility and the opportunity to shape and influence operational strategies from anywhere in the UK. You will be responsible for overseeing and optimizing all aspects of business operations, ensuring efficiency, cost-effectiveness, and alignment with the company's overarching goals. This leadership position requires a strong understanding of process improvement, performance management, and cross-functional team collaboration. You will be a key player in implementing best practices and fostering a culture of continuous improvement.

Key Responsibilities:
  • Develop, implement, and monitor operational strategies and processes to enhance efficiency and productivity.
  • Lead and manage cross-functional operational teams, fostering a collaborative and high-performance environment.
  • Establish key performance indicators (KPIs) for operational effectiveness and track progress against them.
  • Identify areas for improvement and implement solutions to streamline workflows and reduce costs.
  • Oversee budget management for operational departments, ensuring financial targets are met.
  • Ensure compliance with all relevant regulations and industry standards.
  • Manage vendor relationships and third-party service providers.
  • Develop and implement robust reporting mechanisms to communicate operational performance to stakeholders.
  • Lead change management initiatives to drive successful adoption of new processes and technologies.
  • Foster a culture of continuous improvement, encouraging innovation and best practice sharing.
  • Develop and mentor operational staff, promoting professional growth and development.
  • Conduct risk assessments and implement mitigation strategies for operational challenges.
  • Optimize resource allocation and utilization across all operational functions.
Qualifications and Experience:
  • Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree is a plus.
  • Minimum of 7-10 years of progressive experience in operations management, with at least 3 years in a leadership capacity.
  • Proven track record of successfully managing complex operational environments and driving significant improvements.
  • Strong understanding of process optimization methodologies (e.g., Lean, Six Sigma).
  • Exceptional leadership, team management, and interpersonal skills.
  • Excellent analytical, strategic thinking, and problem-solving abilities.
  • Proficiency in operations management software and ERP systems.
  • Strong financial acumen and experience in budget management.
  • Demonstrated ability to manage change effectively and influence stakeholders at all levels.
  • Excellent communication and presentation skills, tailored for a remote working environment.
This is a unique opportunity for a visionary leader to make a significant impact from a remote location, contributing to the success of our client based in **Reading, Berkshire, UK**. We are looking for an experienced and motivated individual ready to embrace the challenges and rewards of remote leadership.
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Head of Operations Management (Remote)

RG1 1AB Reading, South East £75000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client is seeking a visionary and results-oriented Head of Operations Management to lead their expanding remote operational teams. This critical leadership position requires a strategic thinker with a proven ability to drive efficiency, optimize processes, and foster a culture of continuous improvement within a fully remote environment. You will be responsible for overseeing the day-to-day operations, ensuring seamless service delivery, and achieving key performance indicators across various departments. The ideal candidate will have extensive experience in operational management, a deep understanding of best practices, and a demonstrated ability to lead and motivate geographically dispersed teams. As a remote leader, you will leverage advanced digital collaboration tools to foster strong communication channels, drive strategic initiatives, and ensure alignment across the organization. Responsibilities include developing and implementing operational strategies, managing budgets, identifying areas for process enhancement, and ensuring the highest standards of quality and customer satisfaction. You will work closely with senior management to align operational goals with the overall business objectives. This role demands exceptional leadership, strong analytical skills, and the ability to make data-driven decisions. The successful candidate will be adept at managing change, building high-performing teams, and cultivating a positive and productive remote work culture. This fully remote role supports our broad organizational needs and has a strategic focus on supporting our business functions that interact with the Reading, Berkshire, UK region, requiring excellent cross-functional collaboration skills.

Responsibilities:
  • Develop and execute strategic operational plans to optimize efficiency and performance.
  • Oversee daily operations across multiple departments in a remote setting.
  • Manage operational budgets and ensure cost-effectiveness.
  • Implement and refine operational processes and workflows.
  • Lead, mentor, and develop remote operational teams.
  • Monitor key performance indicators (KPIs) and implement strategies for improvement.
  • Ensure high standards of quality and customer satisfaction.
  • Drive continuous improvement initiatives throughout the organization.
  • Collaborate with senior leadership to align operational goals with business strategy.
  • Manage change effectively and foster a positive remote work culture.
Qualifications:
  • Bachelor's degree in Business Administration, Management, or a related field; Master's degree preferred.
  • Significant experience in operations management, with a proven track record of success.
  • Demonstrated leadership experience, particularly in managing remote teams.
  • Strong understanding of operational best practices and process improvement methodologies.
  • Excellent analytical, strategic thinking, and problem-solving skills.
  • Exceptional communication, interpersonal, and stakeholder management abilities.
  • Proficiency in using project management and collaboration software.
  • Ability to manage multiple priorities and thrive in a fast-paced environment.
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Head Chef (Remote Operations Management)

RG1 2LS Reading, South East £40000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client, a dynamic hospitality group, is seeking an innovative and experienced Head Chef to oversee culinary operations and menu development from a fully remote position. This is an exceptional opportunity for a creative culinary leader to drive excellence in food quality, consistency, and menu innovation across multiple establishments without being physically present in a kitchen 24/7. You will be responsible for designing, testing, and refining menus that align with brand standards, seasonality, and customer preferences. The role demands a strong understanding of food costs, inventory management, and supplier relations, as well as the ability to develop and train culinary teams virtually. You will collaborate closely with F&B managers and unit chefs to ensure the smooth execution of menus and maintain high standards of food hygiene and safety. This position requires exceptional organisational skills, a keen eye for detail, and the ability to communicate culinary vision effectively through digital platforms. Proficiency in recipe development software, cost control tools, and virtual meeting platforms is essential. The ideal candidate will have a proven track record of culinary leadership in reputable establishments and a passion for creating memorable dining experiences. You must be a self-starter, capable of managing your workload effectively in a remote environment and driving culinary innovation from afar.
Responsibilities:
  • Develop and implement innovative and profitable menus.
  • Conduct thorough food cost analysis and implement cost-control measures.
  • Source high-quality ingredients and manage supplier relationships.
  • Establish and maintain high standards of food quality, presentation, and hygiene.
  • Train and guide kitchen teams on menu execution and culinary techniques (remotely).
  • Collaborate with F&B management to ensure consistency across all outlets.
  • Monitor food trends and customer feedback to drive menu evolution.
  • Develop standard operating procedures for kitchen operations.
  • Manage kitchen inventory and waste reduction initiatives.
Qualifications:
  • Significant experience as a Head Chef or Executive Chef in a high-volume establishment.
  • Proven expertise in menu creation, food costing, and inventory management.
  • Excellent understanding of food safety and hygiene standards (e.g., HACCP).
  • Strong leadership, communication, and training skills.
  • Proficiency in culinary software and digital collaboration tools.
  • Ability to manage projects and teams remotely.
  • Creative flair and a passion for innovative cuisine.
  • Culinary degree or equivalent professional qualification is desirable.
This role offers a competitive salary, benefits, and the unique opportunity to shape culinary direction within a flexible, remote working model. Our client is committed to fostering a creative and supportive environment. If you are a culinary visionary with a knack for remote leadership, we want to hear from you. The job location is tied to operations in Reading, Berkshire, UK , but the role itself is fully remote.
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Head Chef - Remote Operations Management

RG1 2SE Reading, South East £45000 Annually WhatJobs

Posted 20 days ago

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full-time
Are you a culinary visionary with a passion for operational excellence? Our client is seeking an experienced and innovative Head Chef to lead and develop our catering services, operating entirely remotely. This pivotal role involves overseeing menu creation, quality control, supplier relations, and team management, all from a remote-first perspective. You will be instrumental in shaping our culinary offerings and ensuring consistent high standards across all operations, collaborating with virtual teams and leveraging technology to maintain efficiency and creativity.

Responsibilities:
  • Develop and implement creative, seasonal menus that align with our brand and customer expectations, considering diverse dietary requirements.
  • Manage and train remote culinary teams, fostering a culture of excellence and continuous improvement.
  • Oversee all aspects of food production, from ingredient sourcing to final presentation, ensuring adherence to strict hygiene and safety standards.
  • Source and manage relationships with high-quality suppliers, negotiating prices and ensuring reliable delivery of ingredients.
  • Control food costs and manage budgets effectively to maximise profitability.
  • Maintain impeccable kitchen hygiene and safety standards, ensuring compliance with all relevant regulations.
  • Innovate and introduce new dishes and concepts to keep our offerings fresh and exciting.
  • Conduct virtual quality control checks and provide feedback to culinary teams.
  • Collaborate with marketing and sales teams to develop catering packages and promotions.
  • Stay abreast of industry trends and best practices in catering and hospitality management.

Qualifications:
  • Proven experience as a Head Chef or Senior Sous Chef, with a strong portfolio of culinary creations.
  • Demonstrable experience in menu planning, costing, and inventory management.
  • Excellent leadership and team management skills, with the ability to motivate and develop staff remotely.
  • Sound knowledge of food safety, hygiene regulations, and health and safety best practices.
  • Exceptional organisational and problem-solving abilities.
  • Proficiency in using virtual communication and project management tools.
  • Strong negotiation and supplier management skills.
  • Creative flair and a passion for delivering high-quality food and service.
  • A professional culinary qualification is highly desirable.

This is a unique opportunity for a seasoned culinary professional to lead and innovate within a remote-first catering operation. You will be contributing to our client's success from Reading, Berkshire, UK , but with the flexibility of a fully remote role.
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Head Chef - Remote Operations Management

RG1 1DN Reading, South East £55000 Annually WhatJobs

Posted 20 days ago

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full-time
Our client, a pioneering virtual restaurant group and meal kit delivery service, is seeking an innovative and experienced Head Chef to lead their culinary operations from a remote-first perspective. This unique role involves overseeing menu development, quality control, and supply chain management for a network of distributed kitchen partners. You will be instrumental in maintaining exceptional food standards and driving culinary excellence across all our client's brands, all while working from your home office.

Key Responsibilities:
  • Design, develop, and refine menus for various culinary concepts, ensuring profitability, scalability, and adherence to dietary trends and customer preferences.
  • Establish and enforce rigorous food quality and safety standards across all operational locations, conducting virtual audits and reviews.
  • Source and manage relationships with suppliers, negotiating prices and ensuring the consistent availability of high-quality ingredients.
  • Develop and implement standardized recipes and cooking procedures for efficient and consistent preparation.
  • Train and support kitchen teams remotely through virtual sessions, providing clear guidance and feedback on culinary techniques and execution.
  • Monitor food costs and inventory levels, implementing strategies to minimize waste and maximize profitability.
  • Stay current with industry trends, competitor analysis, and emerging culinary technologies.
  • Collaborate with marketing and operations teams to launch new menu items and promotional campaigns.
  • Troubleshoot culinary challenges and provide solutions for kitchen partners remotely.
  • Ensure compliance with all relevant food safety regulations and certifications.
  • Contribute to the strategic vision of the company's culinary future.
  • Create engaging content for recipe development and culinary training materials.
This is an extraordinary opportunity for a talented chef who is adept at remote collaboration and possesses a strong understanding of operational logistics within the food service industry. You must have a proven ability to maintain high standards, manage costs effectively, and inspire culinary teams from a distance. A passion for innovation, creativity, and a commitment to delivering exceptional dining experiences are essential. If you are a visionary culinary leader ready to shape the future of food service in a remote-first environment, this role is for you. The successful candidate will demonstrate exceptional organizational skills, a keen eye for detail, and the ability to thrive in a fast-paced, evolving business landscape. Your expertise will be crucial in driving the success of our client's innovative culinary model.
Location highlight: While this role is entirely remote, our client has a significant presence and operational hub within Reading, Berkshire, UK .
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