3,986 Strategic Account Director jobs in the United Kingdom

Strategic Account Director

Environment Bank

Posted 7 days ago

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Job Description

Permanent

About us

At Environment Bank, we’re working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. 

Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. 

From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. 

Environment Bank is a market-leading organisation in a sector that’s experiencing rapid growth. We’ve already built a highly skilled team of experts and we’re actively looking to expand our team in the coming months. 

We’re incredibly proud of all we achieved so far and we’re still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. 

About the role

We’re looking for a driven and strategic individual to grow, nurture, and expand sales of BNG Units for Environment Bank, focusing on a defined portfolio of Strategically Important Accounts (Developers).

You’ll build a strong business pipeline and play a key role in delivering Environment Bank’s growth strategy by meeting ambitious sales targets. This is an exciting opportunity to work with some of the UK’s most influential land developers on nationally significant projects.

High performers will have the chance to shape our strategic account plans and may progress into a leadership role following a period of trust-building and consistent, high-quality delivery.

 Key responsibilities

  • Provide expert consultation to help prospective customers meet their BNG requirements at both project and organisational levels.
  • Own the full sales cycle—from initiating relationships and qualifying opportunities to scoping, pipeline management, and closing deals.
  • Use a consultative sales approach to build strategic, long-term relationships with new and existing clients.
  • Identify and develop new business opportunities within your account portfolio over the short and medium term.
  • Drive growth within each account through a proactive, multi-threaded engagement strategy.
  • Collaborate closely with the Partnerships team, Senior Leadership, and other Sales functions to deliver the best outcomes for our customers and Environment Bank.

EDI & Belonging

At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values.

At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status.

Requirements

  • Proven strong sales operator in any of the following fields:
    • Enterprise B2B Sales
    • Planning or Ecological Consultancy
    • Multi-Disciplinary Consultancy
  • Strong communicator as comfortable sharing a coffee with one decision-maker as presenting to a full executive team of a prospective client
  • Able to pivot between strategic deal-making and tactical application of skills as suits the opportunity.
  • Knowledge of the development sector
  • Managing complex, longer term deal cycles with multiple stakeholders
  • Organised and self-sufficient

Benefits

As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we’re creating a space where our team can thrive, both personally and professionally – providing flexible working arrangements, mental wellbeing support, and more.  

We offer. 

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Strategic Account Director

Moneyhub

Posted 628 days ago

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Job Description

Permanent

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Global Strategic Account Director

Amersham, South East Danaher Corporation

Posted 6 days ago

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Job Description

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible.
The Global Strategic Account Director is responsible for growth and expansion of direct sales and profit margins within assigned accounts and/or territory/region on products or services. Establishes professional relationships with key personnel in customer accounts. Meets assigned targets for profitable sales volume and margin dollars.
This position reports to the Senior Director of Global Strategic Accounts, is part of the Direct Sales team under Commercial Operations, and will be fully remote.
What you will do:
+ Develop and lead strategy, partnerships and teams supporting Cytiva's largest global accounts.
+ Create and lead executive interactions, collaborations, and negotiations. Develop lasting and impactful relationships at the C-suite level that position Cytiva and Danaher as strategic partners.
+ Resolve complex or unusual business problems by applying advanced critical thinking-coordinates company-wide resources to provide comprehensive solutions based on the entire product and services portfolio across Cytiva.
+ Negotiate with knowledge and capacity when dealing with highly complex relationships which could occur simultaneously with customers, partners, competitors or suppliers within a multi-cultural context.
Who you are:
+ Must have a natural executive presence with prior senior-level experience in Life Science or a similar industry.
+ A creative and visionary mindset with demonstrated leadership ability to implement overall customer strategy and drive growth.
+ Ability to negotiate with senior leaders across the business and influences the opinions of others within Cytiva and Danaher and in external organizations, exercising sensitivity to the audience.
+ 10 years+ experience in the life sciences, biotechnology and biopharmaceutical industry and market trends, as well as readily assimilate technical knowledge and translate into business opportunities.
+ Bachelor's required. Advanced scientific degree and an MBA are preferred.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Ability to travel - up to 50% travel (overnight, international and by air)
+ Must have a valid driver's license with an acceptable driving record
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
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Strategic Account Director - UK Defence

London, London Microsoft Corporation

Posted 9 days ago

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The Microsoft UK Public Safety and National Security (PS&NS) business focuses on partnering with our Government customers and industry partners to achieve strategic goals. PS&NS sites within the UK Public Sector business, and covers our Defence, Policing, Justice & National Security customers. This team is responsible for providing a differentiated Customer experience for these unique customers, delivering solutions that result in strategic business outcomes and driving revenue growth for Microsoft.
As a Strategic Account Director, you will be accountable for driving transformation in partnership with the UK Ministry of Defence, one of the largest and most complex customers in our UK business. You will lead our engagements across AI, Copilot and Security, to achieve both Microsoft and customer business outcomes. Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, you will engage at the most senior levels across the UK Ministry of Defence and bring industry-relevant solutions to accelerate adoption and embrace digital technologies at scale.
With a proven history of leading teams (in a matrix organisation), achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your leadership skills and sales experience to refresh and execute against our strategic partnership with UK Ministry of Defence.
Microsoft's mission is to empower every person and every organisation on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realise our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ **Customer Advocate** : You will be a charismatic and emotionally intelligent leader, acting as the key advocate for UK Ministry of Defence within Microsoft, and driving effective account governance to deliver a mutually successful strategic relationship.
+ **Relationship Builder** : You will cultivate relationships and use effective sales strategies across all parts of the UK Ministry of Defence (e.g., Front Line Commands, Enabling Organisations, etc) to accelerate digital transformation, AI exploitation and cyber resilience.
+ **Outcome Focussed** : Lead the refresh and execution of a clear and compelling account strategy for Microsoft's engagement with UK Ministry of Defence focused on its strategic priorities and Microsoft's business growth objectives.
+ **Industry Relevant** : You will demonstrate gravitas in this sector to drive customer satisfaction and lead influential engagements with the most senior business decision makers across all customer functions (Digital, Commercial, Finance, etc).
+ **Sales Excellence** : An accomplished sales professional, you will meet or exceed revenue growth targets through leading and empowering solution sales specialists and industry partners.
+ **Customer Lifecycle** : You will partner with our Customer Success and Industry Solutions teams to ensure we are driving the UK Ministry of Defence to maximise business value and demonstrable ROI.
+ **Compelling Communicator** : As an expert communicator, you will develop and present compelling value propositions that showcase Microsoft's portfolio, generate business and energise the customer, the account team and partners.
**Qualifications**
**Required Qualifications**
+ Demonstrable experience of delivering digital solutions in the Defence (or similarly regulated) industry
+ Demonstrable experience in making recommendations to and/or collaborating with senior level executives
+ Clear track record of success in leading business development and closing large and complex agreements
+ Proven success in leading virtual teams in matrix organisations
+ This role requires a UK citizen who is able to attain SC and/or DV security clearance
**Preferred Qualifications**
+ Experience with delivery / governance of Digital Transformation programmes
+ Relevant experience working with highly federated customer organisations
+ Demonstrable experience in driving cloud migrations, AI adoption and/or cyber security solutions
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Strategic Account Director (m/f/d) Data Center

Harlow, Eastern Danfoss

Posted 4 days ago

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Job Description

Strategic Account Director (m/f/d) Data Center
Requisition ID: 45761
Job Location(s):
Voisins-Le-Bretonneux, FROffenbach Am Main, DEReyrieux, FRHarlow, UK, GB
Employment Type: Full Time
Segment: Danfoss Climate Solutions Segment
Job Function: Sales
Work Location Type: Hybrid
**The Impact You'll Make**
The Strategic Account Director (m/f/d) - European Data Center Sales is responsible for leading key customer relationships and driving commercial growth across all Danfoss product lines within the European data center market. This role focuses on building strategic partnerships with colocation providers, cloud service providers, design and engineering firms, and general contractors to support the adoption of advanced energy and thermal management solutions.
The position plays a central role in coordinating regional sales efforts, collaborating with local account teams, and aligning business development activities with broader European and global strategies. The Strategic Account Director also leads the planning and execution of marketing initiatives and industry event participation across the region.
The position can be located in London, Paris or Frankfurt as preferred locations but position holder must be located in Europe for this role.
**What You'll Be Doing**
In this role, you'll
- Cultivate and manage high-level relationships with leading colocation operators, general contractors, design firms, and cloud service providers across Europe.
- Promote Danfoss thermal and power management solutions by influencing early-stage project design, embedding products into specifications, and aligning customer needs with the Danfoss portfolio.
- Collaborate with Danfoss Data Center Solutions team and align customer needs to develop unique product solutions that support ongoing decarbonization and improve energy and water usage efficiency.
- Own the development and execution of the full EMEA data center sales strategy, ensuring alignment with global objectives.
- Lead and support Strategic Account Managers (SAMs) across the region, providing guidance on opportunity pipeline, key account development, and project execution.
- Support the European data center event strategy and partner with regional marketing teams to ensure consistent branding, messaging, and lead follow-up processes.
**What We're Looking For**
+ Bachelor's degree in business, engineering or a related discipline
+ Minimum five years of commercial HVAC/R industry experience, preferably emphasis on data center infrastructure, cooling, and electronics thermal management.
+ First management experience is preferred.
+ Strong knowledge and network of Data Center stakeholders (consultants, integrators, large end-users) preferred.
+ Business fluent English skills, every other language is a plus.
+ Project management skills and experience managing a variety of different priorities.
**What You'll Get from Us**
1. We promote from within and support your learning with mentoring, training, and access to global opportunities.
2. You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
3. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
4. You'll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they're worth asking about-we think they're pretty great.
**Ready to Make a Difference?**
If this role excites you, we'd love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.
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Client Relations Manager (Acquiring)

London, London payabl.

Posted 6 days ago

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Job Description

Permanent

payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.

About the Role:

Our Client Relations Team is expanding, and we’re looking for a proactive, client-focused professional to join us! If you thrive in a dynamic, fast-paced environment and are eager to be part of a rapidly growing European fintech company, this could be the perfect opportunity for you. We value transparency, collaboration, and innovation, and we’re seeking a talented Client Relations Manager who can build lasting client relationships, drive success, and make a meaningful impact.

Reporting Line: This role reports directly to the Group Chief Growth Officer

Key responsibilities:

As a Client Relations Manager , you will play a crucial role in managing and enhancing client relationships while ensuring seamless service delivery. Your responsibilities will include:

  • Client Relationship Management: Serve as the primary point of contact for an assigned portfolio of clients, fostering strong, long-term relationships and acting as their trusted advisor.
  • Client Success & Optimization: Provide expert guidance on system usage, offering insights and recommendations to help clients maximize efficiency and value.
  • Issue Resolution & Performance Monitoring: Monitor system performance, proactively identify potential issues, and coordinate with internal teams to resolve challenges swiftly.
  • Liaison & Coordination: Act as a bridge between clients and suppliers, ensuring that client requirements are clearly communicated and met.
  • Project Oversight: Manage client-driven projects from inception to completion, ensuring alignment with specifications, deadlines, and quality standards.
  • Collaboration with Sales & Product Teams: Work closely with the Sales team to provide clients with updates on product enhancements, ensuring they are fully informed and engaged.

Who You Are:

You’re a client champion—driven, strategic, and obsessed with delivering exceptional service. You thrive in fast-paced environments, effortlessly building relationships, retaining key clients, and driving business growth. You don’t just manage accounts; you elevate them. With deep expertise in the fintech and payments space, you anticipate industry shifts, adapt quickly, and always stay one step ahead.

  • Fintech & Payments Expert – You bring 3+ years of experience in client relations, business development, or sales within fintech, payments, or financial services. You understand acquiring, cross-border payments, and merchant solutions inside out.
  • Client-Centric & Growth-Driven – You know how to build strong, long-lasting relationships. You proactively engage clients, drive retention, and contribute to market expansion.
  • Industry Insider – You have a deep understanding of the payments ecosystem, emerging trends, regulatory landscapes, and competitive dynamics.
  • Data-Driven & Strategic – You leverage customer success metrics and KPIs to make informed decisions and maximize client value.
  • Exceptional Communicator – Whether it’s negotiating deals, delivering impactful presentations, or resolving complex client needs, you communicate with confidence and clarity.
  • Fast-Paced & Adaptable – You thrive in a dynamic, ever-changing environment and can pivot quickly to meet evolving business needs.
  • Multilingual & Globally Minded – Fluent in English (additional languages are a plus). You understand diverse markets and are ready to engage clients across regions.
  • Always on the Move – You’re willing to travel as needed to strengthen client relationships, attend key industry events, and drive business success

The perks of being a payabl.er:  

  • Drive in Style:  Enjoy the added perk of a company car, provided upon completing one year of employment—subject to performance and availability.
  • Future-Proof Your Finances:  Jump on board, and after your probation period, we'll kickstart your Provident Fund.
  • Grow Without Limits:  Our environment is all about nurturing your talents and fuelling your ambition with endless opportunities for professional development.
  • Speak Like a Local:  Greek language classes, offered twice a week for all team members.
  • Shop and Save:  Get exclusive access to a discount card at various local businesses.
  • Multicultural Workplace:  Thrive in a company that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard.
  • Lead the Charge in Pioneering Projects:  Be at the forefront of innovation by playing a key role in groundbreaking projects.
  • Max Out Your Downtime:  With 25 days off plus public holidays, and an extra 10 days for when you're under the weather, we make sure you have ample time to relax, recharge, and return brighter.
  • Support for Your Educational Aspirations:  We're here to support your educational pursuits because we believe in investing in your growth. 
  • Wolt Your Way Through Lunch:  Enjoy a Wolt lunch allowance of €150 per month.

This advertiser has chosen not to accept applicants from your region.

Client Relations Manager (Acquiring)

London, London payabl.

Posted 26 days ago

Job Viewed

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Job Description

Permanent

payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.

About the Role:

Our Client Relations Team is expanding, and we’re looking for a proactive, client-focused professional to join us! If you thrive in a dynamic, fast-paced environment and are eager to be part of a rapidly growing European fintech company, this could be the perfect opportunity for you. We value transparency, collaboration, and innovation, and we’re seeking a talented Client Relations Manager who can build lasting client relationships, drive success, and make a meaningful impact.

Reporting Line: This role reports directly to the Head of Client Management

Key responsibilities:

As a Client Relations Manager , you will play a crucial role in managing and enhancing client relationships while ensuring seamless service delivery. Your responsibilities will include:

  • Client Relationship Management: Serve as the primary point of contact for an assigned portfolio of clients, fostering strong, long-term relationships and acting as their trusted advisor.
  • Client Success & Optimization: Provide expert guidance on system usage, offering insights and recommendations to help clients maximize efficiency and value.
  • Issue Resolution & Performance Monitoring: Monitor system performance, proactively identify potential issues, and coordinate with internal teams to resolve challenges swiftly.
  • Liaison & Coordination: Act as a bridge between clients and suppliers, ensuring that client requirements are clearly communicated and met.
  • Project Oversight: Manage client-driven projects from inception to completion, ensuring alignment with specifications, deadlines, and quality standards.
  • Collaboration with Sales & Product Teams: Work closely with the Sales team to provide clients with updates on product enhancements, ensuring they are fully informed and engaged.

Who You Are:

You’re a client champion—driven, strategic, and obsessed with delivering exceptional service. You thrive in fast-paced environments, effortlessly building relationships, retaining key clients, and driving business growth. You don’t just manage accounts; you elevate them. With deep expertise in the fintech and payments space, you anticipate industry shifts, adapt quickly, and always stay one step ahead.

  • Fintech & Payments Expert – You bring 3+ years of experience in client relations, business development, or sales within fintech, payments, or financial services. You understand acquiring, cross-border payments, and merchant solutions inside out.
  • Client-Centric & Growth-Driven – You know how to build strong, long-lasting relationships. You proactively engage clients, drive retention, and contribute to market expansion.
  • Industry Insider – You have a deep understanding of the payments ecosystem, emerging trends, regulatory landscapes, and competitive dynamics.
  • Data-Driven & Strategic – You leverage customer success metrics and KPIs to make informed decisions and maximize client value.
  • Exceptional Communicator – Whether it’s negotiating deals, delivering impactful presentations, or resolving complex client needs, you communicate with confidence and clarity.
  • Fast-Paced & Adaptable – You thrive in a dynamic, ever-changing environment and can pivot quickly to meet evolving business needs.
  • Multilingual & Globally Minded – Fluent in English (additional languages are a plus). You understand diverse markets and are ready to engage clients across regions.
  • Always on the Move – You’re willing to travel as needed to strengthen client relationships, attend key industry events, and drive business success

The perks of being a payabl.er:  

  • Drive in Style:  Enjoy the added perk of a company car, provided upon completing one year of employment—subject to performance and availability.
  • Future-Proof Your Finances:  Jump on board, and after your probation period, we'll kickstart your Provident Fund.
  • Grow Without Limits:  Our environment is all about nurturing your talents and fuelling your ambition with endless opportunities for professional development.
  • Speak Like a Local:  Greek language classes, offered twice a week for all team members.
  • Shop and Save:  Get exclusive access to a discount card at various local businesses.
  • Multicultural Workplace:  Thrive in a company that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard.
  • Lead the Charge in Pioneering Projects:  Be at the forefront of innovation by playing a key role in groundbreaking projects.
  • Max Out Your Downtime:  With 25 days off plus public holidays, and an extra 10 days for when you're under the weather, we make sure you have ample time to relax, recharge, and return brighter.
  • Support for Your Educational Aspirations:  We're here to support your educational pursuits because we believe in investing in your growth. 
  • Wolt Your Way Through Lunch:  Enjoy a Wolt lunch allowance of €150 per month.

Please note:  The benefits listed above are for Cyprus only. As this role is open to multiple locations, the benefits and employment conditions may vary depending on your location. A full overview of applicable benefits and conditions will be discussed during your first interview with our Talent Acquisition team.

This advertiser has chosen not to accept applicants from your region.
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European Client Relations - French Speaking

London, London Tradeweb

Posted 5 days ago

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**Group Details:**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**
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Lead Aesthetician & Client Relations Specialist

LS1 1AA Leeds, Yorkshire and the Humber £35000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client is seeking a highly skilled and experienced Lead Aesthetician & Client Relations Specialist to join their dynamic, remote-first team. In this pivotal role, you will be responsible for delivering exceptional skincare treatments and consultations, while also taking a leading role in fostering strong, long-lasting relationships with our valued clientele. You will be expected to maintain the highest standards of client care, provide expert advice on product selection and treatment plans, and ensure client satisfaction at every touchpoint. As a remote-first position, you will leverage cutting-edge communication tools to connect with clients, manage their treatment journeys, and provide ongoing support. This role requires a proactive approach to identifying client needs and offering bespoke solutions.

Responsibilities include:
  • Conducting in-depth skin consultations to assess client needs and recommend appropriate treatments and homecare regimes.
  • Performing a wide range of advanced aesthetic treatments, including facials, chemical peels, microdermabrasion, and non-invasive rejuvenation therapies.
  • Developing personalised treatment plans to address specific skin concerns and achieve client goals.
  • Educating clients on skincare principles, product ingredients, and application techniques.
  • Maintaining detailed and accurate client records, ensuring confidentiality.
  • Proactively engaging with clients to build rapport, offer follow-up support, and encourage repeat business.
  • Identifying opportunities for client retention and upselling of services and products.
  • Staying abreast of the latest industry trends, techniques, and technologies in aesthetic skincare.
  • Collaborating with the wider team to enhance service offerings and client experience.
  • Ensuring compliance with all health, safety, and hygiene regulations within a remote context.

Qualifications:
  • NVQ Level 3 or equivalent in Beauty Therapy is essential.
  • A minimum of 5 years of experience as a qualified Aesthetician.
  • Proven experience in client relationship management and exceptional communication skills.
  • Strong knowledge of various skin types, conditions, and advanced treatment modalities.
  • Proficiency in using virtual consultation platforms and CRM software.
  • A passion for the beauty and wellness industry and a commitment to continuous professional development.
  • Self-motivated, organised, and able to manage time effectively in a remote setting.
  • Excellent interpersonal skills with a friendly and professional demeanour.
This is an exciting opportunity to join a forward-thinking organisation and make a significant impact on client satisfaction and business growth, all from the comfort of your own home. The role is based in Leeds, West Yorkshire, UK , but operates entirely remotely.
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Lead Aesthetician & Client Relations Manager

CV1 1AA Coventry, West Midlands £35000 annum + com WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client is seeking an exceptional Lead Aesthetician & Client Relations Manager to manage their prestigious Beauty & Wellness clinic. This role is based in Coventry, West Midlands, UK , and requires a hands-on approach to client care and team leadership. You will be responsible for providing a full range of advanced aesthetic treatments, while also overseeing client satisfaction, managing client relationships, and ensuring the smooth operation of the clinic. This position demands not only technical expertise in aesthetic treatments but also outstanding interpersonal skills and a passion for delivering unparalleled client experiences. You will lead by example, setting the standard for excellence in both treatment delivery and client service.

Key Responsibilities:
  • Perform a wide range of advanced aesthetic treatments, including facials, skin peels, micro-needling, laser treatments, and injectables (if qualified and licensed).
  • Conduct thorough client consultations, assessing skin concerns and recommending personalized treatment plans.
  • Educate clients on skincare routines, product recommendations, and post-treatment care.
  • Build and maintain strong, long-term relationships with clients, ensuring their satisfaction and loyalty.
  • Manage client appointments, bookings, and scheduling to optimize clinic flow.
  • Address client inquiries, feedback, and concerns professionally and efficiently.
  • Supervise and mentor junior aesthetician staff, providing training and support.
  • Ensure adherence to all health, safety, and hygiene standards and protocols.
  • Contribute to marketing efforts by promoting services, products, and special offers to clients.
  • Manage inventory of skincare products and treatment supplies, and oversee retail sales.

Qualifications:
  • NVQ Level 3 or Level 4 in Beauty Therapy or equivalent qualification.
  • Proven experience as an Aesthetician with a strong portfolio of advanced treatments.
  • Demonstrated experience in client relations management and customer service.
  • Excellent knowledge of skincare science, ingredients, and aesthetic modalities.
  • Strong communication, interpersonal, and consultation skills.
  • Ability to build rapport and trust with a diverse clientele.
  • Experience in leading or mentoring a team is highly desirable.
  • Proficiency in clinic management software is a plus.
  • A passion for the beauty and wellness industry and a commitment to continuous learning.
  • Professional and well-presented, with a friendly and approachable demeanor.
This is an on-site role requiring the candidate to be based in or able to commute to Coventry, West Midlands, UK .
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