3,987 Strategic Operations Manager jobs in the United Kingdom
Strategic Operations Manager
Posted today
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Job Description: Strategic Operational Manager
Reporting to: General / Accountable Manager
Location: Castle Air Academy, Gloucestershire
Contract Type: Full Time, Permanent
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Primary Objective of the Role
To support the Accountable Manager in delivering strategic, operational, and financial goals across Castle Air Academy, Gloucester and support the CTKI and FSTD Manager roles. This high-impact role acts as a strategic coordinator, analytical advisor, and operational enabler. It ensures the smooth execution of key initiatives, regulatory compliance, and commercial performance as the Academy scales.
The postholder will be a proactive, analytical individual able to anticipate needs, manage complexity, and contribute meaningfully to strategic initiatives within a dynamic aviation training environment. A strong ability to build trust across stakeholders, both internal and external, is essential.
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Key Competencies & Behaviours
1. Strategic Thinking & Commercial Acumen
Definition: Understands broader business goals, identifies growth opportunities, and supports strategic decision-making.
Behaviours:
• Anticipates business needs and proactively gathers insights (e.g., new courses, training contracts, fleet strategy).
• ynthesises financial data (e.g., course-level breakeven, margin modelling) into executive-ready outputs.
• T acks KPIs for scaling and profitability; identifies cost drivers and margin risks.
• B nchmarks course pricing and supports commercial strategy and decision-making.
• C ntributes data to board briefings, management reviews, and business plans.
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2. Aviation Industry Awareness & Regulatory Insight
Definition: Understands helicopter flight training operations and associated UK CAA regulatory frameworks.
Behaviours:
• P epares documentation and audit materials for CAA inspections and internal reviews.
• I terprets and briefs changes to UK aviation regulations (e.g., Part-FCL, ORA, ORS4/5/9).
• S pports maintenance of CAA-approved manuals (e.g., TM, OM, SMS, CMM).
• L aises with regulators and external ATOs to maintain operational compliance.
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3. Project Coordination & Execution
Definition: Manages Academy strategic and operational projects from planning to completion.
Behaviours:
• C eates and monitors project plans.
• D velops and tracks Gantt charts and dashboards for strategic initiatives.
• T acks and oversees project milestones and risks—e.g., training throughput vs revenue goals.
• Coo dinates project delivery across training, operations, finance, and marketing.
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4. Stakeholder Management, Communication & Relationship Building
Definition: Builds trusted relationships and represents the Academy professionally across internal and external interfaces.
Behaviours:
• D monstrates a personable, professional and customer-oriented approach.
• P ioritises long-term stakeholder and client relationships.
• A ts as liaison for key partners, regulators, prospective clients and cadet sponsors.
• P epares communications, stakeholder briefings, and board papers.
• M nages sensitive communications tactfully (e.g. pricing, complaints, regulatory discussions).
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5. Operational Agility & Problem Solving
Definition: Responds flexibly to changing needs and applies sound judgement under pressure.
Behaviours:
• H ndles critical tasks or escalations discreetly and efficiently.
• S pports continuity of operations while progressing strategic priorities.
• D agnoses operational or compliance gaps and recommends improvements.
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6. Information & Workflow Management
Definition: Structures and manages the flow of communications and data to and from the AM.
Behaviours:
• S reens and prioritises meeting requests and correspondence based on relevance and urgency.
• M intains briefing packs and high-level reporting for strategic meetings.
• O ganises shared digital workspaces and maintains compliance-ready records.
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7. High-Level Discretion & Professional Integrity
Definition: Handles sensitive matters with complete confidentiality and loyalty.
Behaviours:
• A ts as a trusted advisor to the AM, raising concerns respectfully and offering solutions.
• M intains confidentiality on finance, HR, and regulatory matters.
• U holds the Academy’s brand, values, and professionalism in all dealings.
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8. Change Readiness & Growth Mindset
Definition: Embraces change and seeks to improve operations through innovation and feedback.
Behaviours:
• Ide tifies inefficiencies and suggests improvements across departments or processes.
• P omotes a culture of agility, learning, and cross-functional support.
• T kes ownership of internal transformation projects (e.g. onboarding digitisation, simulator expansion programme).
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9. Time Management & Prioritisation
Definition: Plans and executes tasks efficiently in a fast-paced training environment.
Behaviours:
• M intains a forward-looking executive calendar aligned to key Academy cycles.
• P ans ahead for strategic priorities, while handling urgent tasks effectively.
• R solves scheduling and deadline conflicts with foresight and professionalism.
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Desired Qualifications & Experience
• M nimum 5 years’ experience in a senior executive support, operations, or strategy coordination role.
• Pro en ability to learn and adapt quickly in regulated or complex industries.
• S rong business acumen, ideally with relevant postgraduate qualifications (e.g., MSc/MBA in Business, Management, or related field).
• E cellent organisational, written, and verbal communication skills, with experience preparing materials for executive-level meetings.
• H gh proficiency with collaborative digital project management tools and financial modelling platforms (e.g., the complete MS Suite, Smartsheet, Trello, SharePoint, Asana, Notion).
• D monstrated interest in aviation, education, or training sectors and a willingness to develop deeper regulatory and operational understanding.
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Strategic Operations Manager
Posted 1 day ago
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As the Strategic Operations Manager, you will be responsible for managing day-to-day operations, including resource allocation, workflow optimization, and quality control. You will work closely with various department heads to ensure alignment with strategic goals and to identify areas for improvement. This includes developing and monitoring key performance indicators (KPIs), implementing best practices, and ensuring compliance with industry standards and regulations. The role demands a proactive approach to problem-solving and a commitment to continuous improvement.
Key Responsibilities:
- Develop, implement, and monitor operational strategies to achieve business objectives.
- Oversee daily operations, ensuring efficiency, quality, and cost-effectiveness.
- Manage and develop a team of operational staff, fostering a high-performance culture.
- Identify and implement process improvements to streamline workflows and enhance productivity.
- Develop and track KPIs to measure operational performance and identify areas for development.
- Manage budgets and control operational expenditure.
- Ensure compliance with relevant regulations and industry best practices.
- Collaborate with other departments to support business growth and innovation.
- Lead change management initiatives to support organizational development.
Qualifications and Skills:
- Extensive experience in operations management, preferably within the services industry.
- Proven track record in developing and implementing successful operational strategies.
- Strong understanding of business process optimization and project management methodologies.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in relevant software and operational management tools.
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Experience in budget management and financial oversight.
Strategic Operations Manager
Posted 2 days ago
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Job Description
Key Responsibilities:
- Develop and implement operational strategies and plans.
- Oversee daily operations and manage cross-functional teams.
- Drive process improvements and efficiency initiatives.
- Manage budgets and control operational costs.
- Ensure compliance with regulatory and industry standards.
- Monitor and report on key performance indicators (KPIs).
- Lead change management efforts and support business growth.
Qualifications:
- Master's degree in Business Administration, Operations Management, or a related field.
- 7+ years of experience in operations management or a similar leadership role.
- Demonstrated success in process improvement and strategic planning.
- Strong financial acumen and budget management skills.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in project management methodologies.
Strategic Operations Manager
Posted 3 days ago
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Strategic Operations Manager
Posted 5 days ago
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Job Description
As the Strategic Operations Manager, your responsibilities will encompass:
- Developing and implementing comprehensive operational strategies aligned with the company's overall business goals.
- Overseeing daily operations, ensuring maximum efficiency, productivity, and cost-effectiveness.
- Establishing and monitoring key performance indicators (KPIs) to measure operational success and identify areas for improvement.
- Managing budgets and resource allocation to support operational initiatives.
- Implementing and refining operational processes and workflows to enhance scalability and performance.
- Leading, mentoring, and developing a high-performing remote operations team.
- Identifying and mitigating operational risks and challenges.
- Collaborating with senior leadership to forecast future needs and plan accordingly.
- Driving innovation in operational methodologies and technologies.
- Ensuring compliance with all relevant industry regulations and best practices.
- Facilitating effective communication and collaboration among remote teams.
- Analyzing operational data to provide actionable insights and recommendations to stakeholders.
- Managing vendor relationships and ensuring the quality of outsourced services.
The ideal candidate will possess a Bachelor's degree in Business Administration, Operations Management, or a related field, coupled with a minimum of 8 years of progressive experience in operational leadership roles. Proven success in developing and executing strategic operational plans is essential. Experience in managing remote teams and distributed operations is highly preferred. Exceptional leadership, communication, analytical, and problem-solving skills are crucial. A proactive approach, strong organizational abilities, and a passion for driving operational excellence are key requirements. This is a remote-first position, ideal for a self-starter who thrives in an autonomous work environment, supporting operations based in or around Stoke-on-Trent, Staffordshire, UK .
Remote Strategic Operations Manager
Posted 3 days ago
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Job Description
Key Responsibilities:
- Develop and implement strategic operational plans to improve efficiency and productivity.
- Analyze business processes, identify bottlenecks, and recommend solutions.
- Oversee the execution of strategic initiatives across various departments.
- Monitor key performance indicators (KPIs) and report on operational performance.
- Collaborate with cross-functional teams to ensure alignment and successful project delivery.
- Conduct market research and competitive analysis to identify growth opportunities.
- Optimize resource allocation and manage operational budgets effectively.
- Develop and maintain strong relationships with internal and external stakeholders.
- Drive continuous improvement through process optimization and innovation.
- Master's degree in Business Administration, Operations Management, or a related field.
- Minimum of 7 years of experience in strategic operations, management consulting, or business analysis.
- Proven track record of successfully implementing strategic initiatives and driving operational improvements.
- Strong analytical, problem-solving, and critical thinking skills.
- Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and project management software.
- Excellent communication, presentation, and interpersonal skills.
- Ability to manage multiple projects and work effectively in a remote team environment.
- Experience in strategic planning and business development.
- Demonstrated leadership capabilities.
Senior Strategic Operations Manager
Posted 5 days ago
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Job Description
The ideal candidate will possess a proven track record in strategic planning, operational efficiency, and project management within a fast-paced corporate environment. Your responsibilities will encompass analyzing current business operations, identifying areas for improvement, and developing and executing strategies to enhance productivity, reduce costs, and improve overall business performance. You will collaborate closely with department heads across sales, marketing, product development, and finance to ensure alignment and seamless execution of strategic initiatives.
Key skills include strong analytical abilities, proficiency in process mapping and re-engineering, and extensive experience with project management methodologies. You must be adept at data analysis, performance metrics tracking, and leveraging technology solutions to drive operational improvements. Excellent communication, leadership, and stakeholder management skills are critical, as you will be influencing decision-making at all levels of the organisation. The ability to thrive in a remote work environment, demonstrate proactivity, and maintain a results-oriented approach is paramount. A Master's degree in Business Administration, Operations Management, or a related field, combined with substantial relevant experience, is required.
Key Responsibilities:
- Develop and implement strategic operational plans to support business growth.
- Analyze and optimize existing business processes for efficiency and effectiveness.
- Lead cross-functional project teams to execute strategic initiatives.
- Develop and monitor key performance indicators (KPIs) to track operational performance.
- Identify and implement process improvements and best practices.
- Manage vendor relationships and ensure adherence to service level agreements.
- Prepare business cases and proposals for strategic investments and changes.
- Facilitate effective communication and collaboration across departments.
- Provide leadership and mentorship to operational teams.
- Drive a culture of continuous improvement and operational excellence.
- MBA or Master's degree in Operations Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in operations management, strategic planning, or project management.
- Proven experience in process improvement methodologies (e.g., Lean, Six Sigma).
- Strong analytical and problem-solving skills.
- Proficiency in project management software and business analytics tools.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage complex projects and deliver results in a remote setting.
- Experience in the technology sector is highly preferred.
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Remote Strategic Operations Manager
Posted 6 days ago
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Key Responsibilities:
- Analyse and assess the effectiveness of current business operations, identifying bottlenecks and areas for optimisation.
- Develop and implement strategic operational plans and initiatives to improve efficiency, productivity, and profitability.
- Design and implement new operational processes and workflows, ensuring they align with company goals.
- Manage key performance indicators (KPIs) and operational metrics, providing regular reports to stakeholders.
- Lead and mentor cross-functional teams on operational best practices and continuous improvement methodologies.
- Conduct feasibility studies and cost-benefit analyses for proposed operational changes.
- Collaborate with department heads to ensure seamless integration of operational strategies.
- Stay informed about industry trends and best practices in operations management and technology.
- Develop and manage operational budgets, ensuring cost-effectiveness.
- Drive a culture of performance, accountability, and continuous improvement within the organisation.
Qualifications:
- Proven experience in operations management, strategic planning, or a similar senior role.
- Strong analytical, problem-solving, and critical thinking skills.
- Expertise in process improvement methodologies such as Lean, Six Sigma, or Agile.
- Excellent understanding of business operations, financial principles, and project management.
- Exceptional communication, negotiation, and interpersonal skills.
- Proficiency in data analysis and reporting tools, including advanced Excel and BI platforms.
- Demonstrated ability to lead and influence teams in a remote or hybrid environment.
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field; MBA or advanced degree preferred.
- Experience in managing large-scale projects and driving organisational change.
This is a pivotal role for a seasoned operations leader who thrives in a remote setting and is passionate about driving impactful business improvements.
Remote Strategic Operations Manager
Posted 6 days ago
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Job Description
Senior Strategic Operations Manager - Remote
Posted 6 days ago
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Job Description
Key Responsibilities:
- Develop and implement strategic operational plans to improve efficiency, productivity, and cost-effectiveness.
- Oversee and optimize day-to-day business operations across various departments.
- Identify, analyze, and implement process improvements and business re-engineering initiatives.
- Manage and lead cross-functional teams to achieve operational goals and project objectives.
- Develop and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
- Implement best practices in operational management, including lean methodologies and quality management systems.
- Manage budgets for operational departments and ensure efficient resource allocation.
- Oversee technology implementations and integrations to support operational needs.
- Develop and maintain strong relationships with internal stakeholders and external vendors.
- Ensure compliance with all relevant regulations and company policies.
- Lead and mentor operations teams, fostering a culture of continuous improvement and accountability.
- Prepare regular operational reports and present findings and recommendations to senior leadership.
- Drive strategic projects from conception to completion.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field; MBA or Master's degree preferred.
- Minimum of 8 years of progressive experience in operations management, with a focus on strategic planning and process improvement.
- Proven track record of successfully managing complex operational projects and driving significant efficiency gains.
- Strong understanding of operations management principles, supply chain, and business process re-engineering.
- Experience with performance management frameworks and KPIs.
- Proficiency in project management methodologies (e.g., Agile, Waterfall) and tools.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong leadership, communication, and interpersonal skills.
- Ability to effectively manage and motivate teams in a remote environment.
- Experience with ERP systems and operational software is a plus.
- Six Sigma or Lean certification is highly desirable.