61 Student Affairs jobs in the United Kingdom

Student Experience Manager, One-year MBA

London, London London Business School

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Job Description

Student Experience Manager, One-year MBA The Role

Are you passionate about delivering a world-class experience for our MBA students?

London Business School are thrilled to be looking for a collaborative Student Experience Manager, One-year MBA, to join Degree Education on a permanent basis. The Student Experience Manager will support the overall MBA student experience with focus on successful delivery and support of the new One-year MBA programme and its students. You will be responsible for the design and delivery of MBA1Y specific elements of the programme as well as working alongside the wider MBA team to support and deliver on shared programme activities.

The Student Experience Manager will deliver high quality processes and programme elements as well as professional, knowledgeable and timely information to all programme team members and students in key decision-points throughout the programme.

Main Responsibilities
  • Act as a dedicated point of contact for the One-year MBA class as well as being the point of contact for One-year MBA within the MBA team.
  • Guide the student journey and provide knowledgeable information and insight to support the student experience throughout the programme, including the information and support through key student decision-points and times of personal challenge.
  • Work independently for the One-year MBA with the wider MBA team of Student Experience Managers and Senior Managers to develop and deliver a programme of targeted inclusive student activities, to ensure relationship building within the One-year MBA cohort and amongst the MBA programme as a whole.
  • Work with the MBA Programme Delivery Manager and Senior Manager (communications) to deliver information as needed in a student-friendly format.
  • Act as a point of contact for students who are seeking support and help either in academic or personal issues and understanding when to make additional School services aware of different situations in order to fully support the student, responding to student welfare issues and providing pastoral care and/or referrals to other sources of guidance or counselling.
Who we are looking for
  • Excellent stakeholder engagement skills with experience of managing a large range of different stakeholders.
  • Experience of using software related to own team or department to extract, analyse and report on data. Microsoft Office Suite – and in particular Microsoft Excel – competency required
  • Sound understanding of the wider School’s offerings and those of competitors.
  • Sound project management skills.
  • Excellent organisational skills and meticulous attention to detail.
  • Strong analytical and problem solving skills.
  • Demonstrable knowledge of business education and/or relevant sector.
  • Events and higher education experience desirable
Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us
  • Generous annual leave of 27 days plus extra between Christmas and New Year
  • Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
  • Free onsite gym and swimming pool
  • Amazing range of professional development to support your career path
  • Enhanced cycle to work scheme
  • Wellbeing offering to support your physical, mental and financial health
  • Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.

For this role specifically, you will be expected to be on campus at least 3 days per week, being flexible for ad-hoc events too.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work

Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

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Student Support worker

London, London £15 Hourly Supreme Recruitment

Posted today

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Job Description

temporary

Student Support Assistant

Supreme Recruitment is currently working alongside one of the leading FE Colleges in West London to recruit Student Support Workers to work 3 days a week on a temporary on-going basis.

There are variious full time and part timeroles

Looking for someone to work offsite in SSA to work with our Supported Learning intern students at the Hounslow Site. It will be from 8.45 to 3.30pm.

Salary: 14.53 Includes Holiday Pay

Supporting SEN pupils assisting with their college work, including English and Maths. You will be joining a dedicated and committed SEN team supporting students to ensure they have the best possible education.

The successful candidate will have experience as a Learning Support Assistant or Support Worker working alongside younger adults or children with additional needs.

Responsibilities:

  • Working in the Inclusion department, you will be working with a variety of learners and be expected to meet the College's standards of work
  • Delivering support to learners, either 1:1 or within small groups

Supreme Recruitment and our schools are committed to safeguarding and promoting the welfare of children and young people, and expect all teachers and learning support assistants to share this commitment. Enhanced DBS checks are required for all successful applicants. All applicants will be required to provide two suitable references.

Requirements:

  • Right to work & DBS ONLINE
  • Experienced Learning Assistant or Support Worker with experience within SEN
  • English & Maths GCSE or equivalent
  • Ability to work effectively as part of a team
  • Knowledge of safeguarding
  • Flexible approach to working
  • Immediately available

If you are interested, please apply today.

This advertiser has chosen not to accept applicants from your region.

Student Support Worker

Rugby, West Midlands £24242 - £26001 Annually Novus

Posted today

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Job Description

permanent

Are you passionate about making a real difference in the lives of Learners? We're looking for an enthusiastic and dedicated Learning and Support Worker to join our team! If you're driven by helping others reach their full potential, providing one-on-one support, and creating an inclusive, nurturing environment, this is your chance to be part of something truly rewarding. Bring your compassion, creativity, and commitment to support our students in their learning journey and empower them to succeed!

We have a great opportunity available to join Novus, our prison education provider at HMP Rye Hill, working as a Learning Support Worker. This role is offered on a permanent, full-time basis, working 37 hours per week.

Who are Novus?

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated "Good" by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information

HMP Rye Hill Prison is located in the rural setting of Willoughby, which is situated near Rugby in Warwickshire. It is a Category C prison that houses adult male inmates. The prison's regime, facilities, and support services are designed to address the diverse needs of its population, promoting rehabilitation and reducing reoffending rates. The prison's mission is to provide a secure, safe, and rehabilitative environment that encourages positive change and prepares inmates for a successful reintegration into society.

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities. Specific details pertaining to the nature of the role are shared during the interview process.

Skills, Qualifications and Experience

To be successful in this role, you will need:

  • Hidden Difficulties Level 2 or equivalent (or be willing to work towards within an agreed timeframe)
  • To hold Level 2 qualifications in Literacy and Numeracy (or be willing to work towards within an agreed timeframe)
  • Achievement of performance targets
  • Accurate and timely reporting
  • Positive team working

Benefits

  • 35 days annual leave plus 8 bank holidays
  • 2 hours for wellbeing / personal development per week
  • Significant Pension contributions
  • Retail Discounts
  • Employee Assistance Program
  • Cycle to work scheme

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK's rich diversity and vibrancy.

The closing date for this job advert is 27/08/2025. However, sometimes the job advert may close early if we receive a good response!

This advertiser has chosen not to accept applicants from your region.

Runner (Student Support)

Sheffield, Yorkshire and the Humber £13 Hourly Pertemps Leeds

Posted today

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Job Description

temporary
Runner (Student Support)
Location: Sheffield City Centre
Pay Rate: 12.60 P/H

This booking is working 6 days in row - no days off for this period. There will be an induction day either 1 or 2 weeks before the scheduled working.

Assisting the market leading student accommodation provider with their new arrivals who will be starting their first year at university.

There are 4 sites across the city requiring assistance
The role itself will be to ensure families and students receive great customer service and are welcomed to the area, providing them with directions to the halls and other areas of the university.

Start date:
30th of August - 6th of September - This is a short term assignment.
Working hours 10:00 - 16:00

Site locations:
x 2Candidates required @ Brass Foundersaccomodation
x 3 candidates required @ St Vincents accomodation
x 3 candidates required @ Westhill Hall accomodation
x 2 candidates required @Archways accomodation

Duties will include:
  • Meeting/greeting
  • Welcoming students and family members
  • Show new arrivals to their room
  • Room inspections
  • Auditing rooms
  • Emptying bins in the communal areas
  • Ensuring the halls are tidy for the next wave of people over the coming days
  • You will be on your feet most of the day so comfortable footwear is advised - There is also heavy lifting involved.
If the above is of interest to you, click to apply! Or, if you would like more information please email (url removed)

Incomplete or missing information from CV's will not be considered.

Please note that all assignments may be subject to short notice changes or cancellations this is entierly dependant upon the needs of the business.

If you require any further information then please do feel free to give me a call!


This advertiser has chosen not to accept applicants from your region.

Student Support Assistant

London, London £105 - £110 Daily EdEx

Posted today

Job Viewed

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Job Description

contract

Student Support Assistant

An Outstanding Secondary School based in Hackney are seeking a Student Support Assistant to join their friendly, vibrant, and high-achieving team for a September 2025 Start.

As a Student Support Assistant, you will be supporting pupils with their academic attainment, but also their wellbeing, social skills and those requiring additional support.

What will you do as a Student Support Assistant?

  • Run small, targeted interventions in groups and 1:1 for students who are struggling academically
  • Run booster sessions for students inside and outside of the classroom across various subjects - depending on your subject speciality!
  • Support class teachers across different subjects and support students development academically

If you are interested in this fantastic Student Support Assistant opportunity, then please read further details below!

Student Support Assistant Job Description

  • Student Support Assistant
  • Teacher Training Offered for successful candidates
  • 105 - 110 per day (Term-time only)
  • September 2025 Start
  • Located in the Borough of Hackney
  • 'Outstanding' School, 2022

School Details

  • High Achieving students with supportive staff
  • Great transport links and onsite carpark
  • Constant offers of CPD
  • Opportunities to work with specialists in all areas
  • Modern and up-to-date classrooms & technology

Student Support Assistant Person Specification

  • Must have a Degree from a reputable university
  • Individuals who are genuinely passionate about assisting students from all backgrounds
  • Confident in communicating with a range of individuals
  • Must be a team player

So, if you are interested in this Student Support Assistant opportunity, interviews/trials can be arranged ASAP!

Apply by sending your CV to Maddie at EdEx. You will then be contacted within 24 hours if you are successful.

Student Support Assistant

INDTA

This advertiser has chosen not to accept applicants from your region.

Student Support Worker

CV21 Rugby, West Midlands Novus

Posted 3 days ago

Job Viewed

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Job Description

full time

Are you passionate about making a real difference in the lives of Learners? We're looking for an enthusiastic and dedicated Learning and Support Worker to join our team! If you're driven by helping others reach their full potential, providing one-on-one support, and creating an inclusive, nurturing environment, this is your chance to be part of something truly rewarding. Bring your compassion, creativity, and commitment to support our students in their learning journey and empower them to succeed!

We have a great opportunity available to join Novus, our prison education provider at HMP Rye Hill, working as a Learning Support Worker. This role is offered on a permanent, full-time basis, working 37 hours per week.

Who are Novus?

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated "Good" by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information

HMP Rye Hill Prison is located in the rural setting of Willoughby, which is situated near Rugby in Warwickshire. It is a Category C prison that houses adult male inmates. The prison's regime, facilities, and support services are designed to address the diverse needs of its population, promoting rehabilitation and reducing reoffending rates. The prison's mission is to provide a secure, safe, and rehabilitative environment that encourages positive change and prepares inmates for a successful reintegration into society.

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities. Specific details pertaining to the nature of the role are shared during the interview process.

Skills, Qualifications and Experience

To be successful in this role, you will need:

  • Hidden Difficulties Level 2 or equivalent (or be willing to work towards within an agreed timeframe)
  • To hold Level 2 qualifications in Literacy and Numeracy (or be willing to work towards within an agreed timeframe)
  • Achievement of performance targets
  • Accurate and timely reporting
  • Positive team working

Benefits

  • 35 days annual leave plus 8 bank holidays
  • 2 hours for wellbeing / personal development per week
  • Significant Pension contributions
  • Retail Discounts
  • Employee Assistance Program
  • Cycle to work scheme

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK's rich diversity and vibrancy.

The closing date for this job advert is 27/08/2025. However, sometimes the job advert may close early if we receive a good response!

This advertiser has chosen not to accept applicants from your region.

Student Support worker

Hounslow, London Supreme Recruitment

Posted 3 days ago

Job Viewed

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Job Description

temporary

Student Support Assistant

Supreme Recruitment is currently working alongside one of the leading FE Colleges in West London to recruit Student Support Workers to work 3 days a week on a temporary on-going basis.

There are variious full time and part timeroles

Looking for someone to work offsite in SSA to work with our Supported Learning intern students at the Hounslow Site. It will be from 8.45 to 3.30pm.

Salary: 14.53 Includes Holiday Pay

Supporting SEN pupils assisting with their college work, including English and Maths. You will be joining a dedicated and committed SEN team supporting students to ensure they have the best possible education.

The successful candidate will have experience as a Learning Support Assistant or Support Worker working alongside younger adults or children with additional needs.

Responsibilities:

  • Working in the Inclusion department, you will be working with a variety of learners and be expected to meet the College's standards of work
  • Delivering support to learners, either 1:1 or within small groups

Supreme Recruitment and our schools are committed to safeguarding and promoting the welfare of children and young people, and expect all teachers and learning support assistants to share this commitment. Enhanced DBS checks are required for all successful applicants. All applicants will be required to provide two suitable references.

Requirements:

  • Right to work & DBS ONLINE
  • Experienced Learning Assistant or Support Worker with experience within SEN
  • English & Maths GCSE or equivalent
  • Ability to work effectively as part of a team
  • Knowledge of safeguarding
  • Flexible approach to working
  • Immediately available

If you are interested, please apply today.

This advertiser has chosen not to accept applicants from your region.

Student Support Mentor

Scunthorpe, Yorkshire and the Humber Tradewind Recruitment

Posted 3 days ago

Job Viewed

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Job Description

contractor

Are you driven by a desire to uplift young people facing social, emotional, and mental health hurdles?

Tradewind Recruitment is actively seeking dedicated Student Support Mentors to provide crucial one-on-one guidance for Key Stage 3 (Years 7-9) and Key Stage 4 (Years 10-11) pupils within Social, Emotional, and Mental Health (SEMH) schools across the Scunthorpe area.

We're searching for an individual with genuine passion and empathy, eager to forge meaningful connections and offer tailored assistance. Can you empower young individuals to develop self-management skills, build resilience, and adopt constructive coping mechanisms? If you're ready to guide students towards success, we want to hear from you.

About the Opportunity

As a Student Support Mentor , you'll have a profound impact, delivering bespoke, student-centric backing. Your primary focus will be to cultivate a secure, trusting, and nurturing environment where young people can safely process their challenges, master healthy ways to cope, and foster essential resilience. Your interventions will be carefully designed to address specific areas such as emotional regulation, managing anxiety, processing trauma, boosting self-esteem, enhancing peer interactions, and improving academic engagement. This ultimately aims to enable students to thrive within their educational setting and beyond. This role is vital for providing intensive emotional and behavioural guidance.

Core Responsibilities

  • Individualised Student Guidance: Devise, implement, and deliver highly effective one-to-one mentoring and coaching sessions for students identified as requiring focused emotional and behavioural assistance.

  • Relationship Cultivation: Build and sustain strong, positive, and professional rapports with students, cultivating an atmosphere of trust, respect, and psychological safety.

  • Holistic Needs Assessment: Conduct informal evaluations to understand students' unique emotional and behavioural landscapes, then craft bespoke support plans that champion well-being and positive coping.

  • Fostering Emotional Intelligence: Actively assist students in developing emotional awareness, self-calming techniques, personal fortitude, and effective strategies for navigating personal difficulties, including stress and frustration.

  • Promoting Engagement & Positive Conduct: Work collaboratively with students to enhance their participation in learning activities, mitigate disruptive behaviours, and encourage constructive involvement within the school environment.

  • Child Protection Compliance: Strictly uphold all child protection and safeguarding protocols, adhering rigorously to school policies and national directives ("Keeping Children Safe in Education"). Ensure prompt identification and reporting of any safeguarding concerns to the Designated Safeguarding Lead (DSL).

  • Cross-Functional Collaboration: Engage effectively with teaching staff, pastoral leads, SENCOs, families, and external agencies (e.g., CAMHS, social care, educational psychologists) to ensure a comprehensive and integrated support framework for students.

  • Championing School Culture: Positively contribute to the inclusive, supportive, and therapeutic ethos prevalent throughout the SEMH school.

The Ideal Candidate Will Demonstrate

Qualifications:

  • A pertinent qualification in fields such as Counselling, Therapeutic Practice, Psychology, Social Work, Mental Health Nursing, Youth Work, or a related discipline (e.g., a Psychology Degree, Counselling Diploma, Level 3/4 Diploma in Youth Work Practice with an SEMH emphasis, or relevant Health & Social Care qualifications).

Experience:

  • Substantial practical experience (preferably 2+ years) directly supporting young people aged 11-18 in a one-on-one capacity, ideally within a secondary school or SEMH environment.

  • Proven capability in applying effective de-escalation methods, trauma-informed practices, restorative approaches, and strategies for supporting emotional regulation.

  • Extensive background in assisting young people with intricate Social, Emotional, and Mental Health (SEMH) needs , challenging behaviours, and/or Special Educational Needs and Disabilities (SEND) .

Skills & Attributes:

  • Outstanding active listening and empathetic communication skills, with the ability to swiftly establish deep rapport and trust with young people from diverse and often challenging backgrounds.

  • Profound patience, empathy, and resilience when navigating highly complex situations and varied student needs.

  • A non-judgemental, profoundly supportive, and solution-oriented approach to working with young individuals.

  • Robust organisational abilities, including managing a caseload and maintaining precise, confidential records.

  • A proactive, adaptable, and flexible mindset for problem-solving, particularly during challenging moments.

Safeguarding:

  • A thorough comprehension of UK safeguarding legislation and "Keeping Children Safe in Education" guidelines.

  • An Enhanced Disclosure and Barring Service (DBS) check (on the Update Service is highly advantageous) or a willingness to undergo one.

Application Procedure

To apply for this profoundly rewarding and influential position, please submit your CV along with a compelling covering letter (not exceeding two A4 pages). In your letter, detail your relevant experience in providing one-on-one support for young people with SEMH needs and how your skills align with this person specification.

Email: (url removed) Call: (phone number removed)

This advertiser has chosen not to accept applicants from your region.
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Student Support Assistant

Hackney, London EdEx

Posted 3 days ago

Job Viewed

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Job Description

contract

Student Support Assistant

An Outstanding Secondary School based in Hackney are seeking a Student Support Assistant to join their friendly, vibrant, and high-achieving team for a September 2025 Start.

As a Student Support Assistant, you will be supporting pupils with their academic attainment, but also their wellbeing, social skills and those requiring additional support.

What will you do as a Student Support Assistant?

  • Run small, targeted interventions in groups and 1:1 for students who are struggling academically
  • Run booster sessions for students inside and outside of the classroom across various subjects - depending on your subject speciality!
  • Support class teachers across different subjects and support students development academically

If you are interested in this fantastic Student Support Assistant opportunity, then please read further details below!

Student Support Assistant Job Description

  • Student Support Assistant
  • Teacher Training Offered for successful candidates
  • 105 - 110 per day (Term-time only)
  • September 2025 Start
  • Located in the Borough of Hackney
  • 'Outstanding' School, 2022

School Details

  • High Achieving students with supportive staff
  • Great transport links and onsite carpark
  • Constant offers of CPD
  • Opportunities to work with specialists in all areas
  • Modern and up-to-date classrooms & technology

Student Support Assistant Person Specification

  • Must have a Degree from a reputable university
  • Individuals who are genuinely passionate about assisting students from all backgrounds
  • Confident in communicating with a range of individuals
  • Must be a team player

So, if you are interested in this Student Support Assistant opportunity, interviews/trials can be arranged ASAP!

Apply by sending your CV to Maddie at EdEx. You will then be contacted within 24 hours if you are successful.

Student Support Assistant

INDTA

This advertiser has chosen not to accept applicants from your region.

Runner (Student Support)

S1 Sheffield, Yorkshire and the Humber Pertemps Leeds

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

temporary
Runner (Student Support)
Location: Sheffield City Centre
Pay Rate: 12.60 P/H

This booking is working 6 days in row - no days off for this period. There will be an induction day either 1 or 2 weeks before the scheduled working.

Assisting the market leading student accommodation provider with their new arrivals who will be starting their first year at university.

There are 4 sites across the city requiring assistance
The role itself will be to ensure families and students receive great customer service and are welcomed to the area, providing them with directions to the halls and other areas of the university.

Start date:
30th of August - 6th of September - This is a short term assignment.
Working hours 10:00 - 16:00

Site locations:
x 2Candidates required @ Brass Foundersaccomodation
x 3 candidates required @ St Vincents accomodation
x 3 candidates required @ Westhill Hall accomodation
x 2 candidates required @Archways accomodation

Duties will include:
  • Meeting/greeting
  • Welcoming students and family members
  • Show new arrivals to their room
  • Room inspections
  • Auditing rooms
  • Emptying bins in the communal areas
  • Ensuring the halls are tidy for the next wave of people over the coming days
  • You will be on your feet most of the day so comfortable footwear is advised - There is also heavy lifting involved.
If the above is of interest to you, click to apply! Or, if you would like more information please email (url removed)

Incomplete or missing information from CV's will not be considered.

Please note that all assignments may be subject to short notice changes or cancellations this is entierly dependant upon the needs of the business.

If you require any further information then please do feel free to give me a call!


This advertiser has chosen not to accept applicants from your region.

Student Support Officer

William College

Posted 7 days ago

Job Viewed

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Job Description

Company: William College

Job Title: Student Support Officer

Location: ON-SITE, London, UK

Salary: £26,000- £35,000 per annum (Depending on Experience)

Employment Type: Full-Time, Monday to Friday (9am-5pm) & Part Time (weekends)


Department: Student Support.

Reporting to: Student Support Coordinator & Student Support Manager.



About The Role:


As a Student Support Officer, you will play a vital role in ensuring the smooth operation of our educational institution. You will be responsible for providing administrative support to various departments and assisting students with their queries and concerns. Your attention to detail, excellent organisational skills, and strong communication abilities will contribute to the overall efficiency and effectiveness of our administrative processes.



Responsibilities:

  • Provide exceptional customer service to students, staff, and visitors, both in person and over the phone.
  • Assist students with their inquiries, including admissions, course registrations, timetables, and general information.
  • Maintain accurate student records and databases, ensuring data confidentiality and compliance with data protection regulations.
  • Assist in organizing and coordinating events, workshops, and student activities.
  • Handle general administrative tasks such as photocopying, filing, and managing office supplies.
  • Support the admissions process by processing applications, conducting interviews, and assisting with enrolment procedures.
  • Collaborate with various departments to ensure smooth communication and coordination of administrative tasks.
  • Undertake any other administrative duties as required by the management team.



Education and Qualifications:

  • Bachelor’s degree from a recognised university



Experience & Knowledge:


Essential

  • Knowledge in Customer Service Standards
  • Ability to prioritise competing deadlines and workloads, while maintaining a high level of accuracy
  • Highly developed oral and written communication skills
  • Ability to work on own initiative, demonstrating a positive approach to problem solving.
  • Willingness to learn and develop and contribute to the wider activities of Student Support and of the school.
  • Demonstrate empathy to understand and address students’ concerns.
  • Ability to maintain confidentiality and handle sensitive information with professionalism.
  • Strong interpersonal skills for building rapport and trust with students.
  • Capacity to assess situations and provide practical solutions.
  • Ability to adapt to changing circumstances and student needs.
  • Proficiency in using IT technology to record and search student data base.


Desirable

  • Higher Education Experience
  • Knowledge of counselling techniques to provide emotional support.



Benefits:

  • Annual leave (7.2 weeks including bank holidays)
  • Workplace pension scheme
  • Company Sick Policy
  • Statutory maternity/paternity pays
  • Career development opportunities
  • Training and self-development opportunities
  • Gym membership discounts
  • Retail discount schemes
  • Cinema discounts
  • Grocery discounts
  • Cycle to work
  • Investing and savings opportunities
  • Financial wellbeing – personal debt advise.
  • Financial wellbeing education
  • My Mind Pal (mental fitness)
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  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
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  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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