1552 Superdry jobs in Cheltenham

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry.

Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee plus commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Red Recruitment is recruiting a Customer Service Advisor in Evesham to join our client for an immediate start on a temporary basis.

Benefits and Package for a Collections Agent:

• Salary: 12.21 per hour
• Hours: Monday - Friday, 8am - 5pm (with potential to flex these hours after training)
• Contract Type: Temporary, with opportunities to apply to a permanent role
• Duration: 2 Weeks
• Location: Evesham
• Start date: Immediate start, Thursday 25th September
• On-site parking
• New, modern office
• Excellent transport links
• Smart-casual dress
• Full training provided

Key Responsibilities of a Collections Agent:

• Respond to inbound customer enquiries via email and chat, ensuring first-contact resolution wherever possible
• Use all relevant systems as tools to deliver exceptional service and maintain the 360-degree view of our customers
• Escalate complex or high-priority cases to supervisors in a timely manner, while aiming to resolve all matters in the first instance wherever possible
• Maintain up-to-date knowledge of products, services, and processes
• Accurately document all customer interactions in line with internal processes, on relevant systems such as CRM etc.

Key Skills and Experience of a Collections Agent:

• Previous customer service experience
• Ability to work in a fast-paced, high-volume environment
• Clear, professional communication skills (written and verbal)
• Strong problem-solving mindset and ability to work independently
• Basic computer literacy and confidence using customer service platforms
• Team player with a positive attitude and a passion for customer satisfaction
• Experience using CRM systems is desirable

If you are immediately available, interested in this position and have the relevant experience required, then please apply now!

Red Recruitment (Business)

The Recruitment Group is hiring!

We're on the lookout for a Customer Services Coordinator  to join our client who are a growing company in the exciting renewable heating sector based in Carterton

What are we the company looking for:

Our client are looking for a Customer Services Coordinator to join their amazing Technical Support team at their head office in West Oxfordshire.

Don't be put off if you don't have much (or any) experience with heat pumps - you'll be provided with all the training you need. If you are the type of person who likes speaking with customers, diagnosing problems and has an interest in new and innovative technologies, then we would love to receive your application

Duties (are not limited too):

• As a member of the Technical Support team, you are responsible for providing a number of services to our clients. This includes answering inbound calls from customers, organising call backs with our technical support engineers and booking in engineer visits.
• Whilst you will carry out a lot of your work on your own, you will be part of the technical team, which includes a team of excellent engineers as well as office-based technical support team.

About You:

• Have experience with call handling and aren’t afraid to have a conversation with our customers. Many of our customers have been with us for years, and we like to make sure they get the personal touch when they speak to us.
• Are able to manage their time and be self-motivated. This is so important, as our customers are busy people who rely on us and expect great customer service
• Enjoy solving challenging technical problems, by deploying logical problem solving methods
• Are happy being in the office. This is an office based role.
• Are comfortable and confident working with a computer.
• Take satisfaction from finishing the job and doing it accurately and completely
• Are dynamic, able to manage their time and be self-motivated.

Working Hours:

The job is an office job. Office hours are 8.30am – 5.00pm. The type of work you'll be carrying out will be largely computer based, so you’ll need to be comfortable and confident working with a computer.

Salary: Salary: £24,000 - £25,000 per year

For more information and to apply, get in touch with Roxie at our Oxford branch on (phone number removed) or click 'Apply Now' to submit your application.

We wish you the best of luck in your job search!

If you would like to know how we will store and process your data, please visit (url removed) to read our GDPR Data Protection Statement.

• Handle customer service duties via telephone and email
• Process sales orders, returns, and credits
• Manage order and credit processing
• Handle enquiries related to: Deliveries, Orders, Discounts, Part numbers, Pricing, Product specifications, Complaints.
• Liaise with warehouse and transport teams to resolve delivery and stock issues
• Support Sales Team/Account queries

• Customer service experience via telephone and email
• Strong customer focus and excellent service skills
• Team player with the ability to work independently
• Computer literate and experienced using CRM software/ MS Office (Excel, Word, Outlook)
• Calm and professional telephone manner
• Effective communication and interpersonal skills
• Commutable to the Gloucester postcode on a daily basis
• Competent using multiple systems
• Proactive approach to problem-solving and business operations

• £13.53 per hour 
• 37.5 hours Monday-Friday 8:30-5pm (1 hour lunch break)
• 12-month fixed-term contract - maternity cover

1. "This is the job for me! When can I start?" - Call now and let’s talk through your experience. Ask for Emma Gimore (phone number removed) between 7.30am - 4.30pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know

Customer Service Advisor – Join a Growing Fintech Team!

Location: Home-based (UK)

Salary: £24,000 - £26,000 dependent on experience

Benefits – 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company

Our Client

Our client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improvements sector. Their mission is to expand into new verticals such as Dentistry and Home Furnishings, becoming the go-to fintech platform across multiple industries.

They partner with some of the UK’s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!).

The role

Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. You’ll be the first point of contact, resolving queries, building relationships, and making sure everything runs smoothly behind the scenes.

This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company.

What you’ll do

• Be the first point of contact for partners and customers via email, phone, and IM
• Build and strengthen relationships with our retail partners
• Help partners maximise use of our platform to drive business growth
• Ensure smooth daily payments to retailers in line with SLAs
• Manage retailer onboarding (full training provided)
• Handle complaints with professionalism and care
• Ensure retailers follow processes and procedures
• Support with FCA compliance (training provided)
• Provide ad hoc reporting and insights as needed

What they’re looking for

• A natural relationship builder who enjoys working with people
• Highly organised, able to prioritise, and thrives under pressure
• Strong communication skills – written, verbal, and presentation
• Confident problem-solver with attention to detail
• Resilient, proactive, and able to manage your own workload
• Experience in customer service, operations, or fintech/finance (preferred but not essential)

Why join

• Work from home with a supportive and collaborative team
• Be part of a fast-growing fintech business with exciting expansion plans
• Full training and development opportunities
• Make a real impact in a company where agility and innovation come first

Ready to grow your career in fintech Apply today and be part of our clients' journey to change the way industries offer finance.

• Handling customer queries via phone, email, and live chat.
• Managing orders and liaising with clients.
• Preparing quotations and advising on suitable products.
• Investigating and resolving complaints and delivery queries.
• Updating and maintaining accurate service records.

• A recent graduate or someone seeking seasonal work in a busy office environment.
• Friendly, approachable, and confident when speaking with customers.
• Strong communicator with excellent listening skills.
• IT savvy with good numeracy skills.
• Resilient and able to handle challenging conversations.
• Flexible to work evenings and weekends during peak periods (particularly Christmas).
• Previous customer service experience (face-to-face or call centre) is beneficial but not essential.

Perfect Personnel are currently recruiting for a customer service administrator to work for our client based in Droitwich.

This job description is not prescriptive but an indication of what is expected of a member of our Customer Service/Administration department. You may be required to undertake any duties, which are reasonably deemed to be within your capabilities.

Main purpose of Job

Customer service and administration assistant

To assist with the efficient operation of the Customer Services department. Altering shifts of 9am until 6pm and 10:30am until 19:30pm

Duties and Responsibilities :

• Assist all departments within the Traffic Office within your capability.
• Booking in jobs, contacting customers, entering jobs on the computer.
• Deal with initial telephone enquiries directing them to other colleagues if you are unable to deal with the query.
• Accurately take and relay messages taken on behalf of colleagues.
• Check and scan delivery notes.
• Process all paperwork according to Company procedure in a timely manner.
• Debriefing of drivers on their arrival back to base
• Perform all other administration duties including (but not limited to) filing, data entry, photocopying, making telephone calls, arranging appointments, etc.
• Be polite and courteous at all times

Other duties will include

Ensure all visitors to the site are registered properly following Company

procedure.

To ensure all work is conducted with due regard to health, safety and welfare of both employees and customers or visitors.

To maintain and improve standards of work through the undertaking of training, attending courses and keeping up to date with technical information and undertake new methods of work introduced by the Directors or Customer Services Manager in order to improve efficiency.

Customer Service Assistant Vacancy

Our client, a well-established firm within the luxury goods industry, based in Pershore, has an exciting new opportunity for a Customer Service Assistant to join their team on a temporary basis for a seasonal contract to cover the Christmas peak.

The successful Customer Service Assistant should have:

• A love of working with people – customers are at the heart of everything our client does!
• Excellent communication skills (Previous customer service experience is advantageous but not essential)
• The ability to multitask and navigate multiple systems with ease
• Resilience to handle sensitive or challenging conversations with customers, and potential complaints
• Flexibility with working hours during the busy Christmas period, including some evenings and weekends

In this role, the Customer Service Assistant will be responsible for:

• Handling customer service queries via phone, email, and live chat
• Planning corporate orders and liaising with corporate clients
• Producing quotations and advising customers on suitable products
• Investigating and resolving customer complaints, as well as managing and resolving delivery queries
• Keeping accurate customer service records

Our client is offering the successful Customer Service Assistant a salary in the region of £12.21 an hour, plus holiday pay. This is a great opportunity to gain valuable customer service experience, build your professional skills, and work as part of a supportive team during our busiest and most exciting season. If you are a recent graduate or looking for seasonal administration work in a fast-paced environment apply now to discuss this opportunity further.

COM1

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry.

Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee plus commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying