1,371 Support Analyst jobs in the United Kingdom

D365 CE Support Analyst - Basingstoke (Hybrid) - 40k

Join an established, forward-thinking Microsoft Partner, delivering essential support and development across a range of industries to help clients implement and optimise their solutions!

Roles and Responsibilities

• Log, manage, and resolve D365 support tickets using Dynamics 365

• Apply updates such as new fields, form updates, workflows, or Power Automate flows

• Communicate effectively with clients and internal stakeholders

• Support onboarding and improvements for new and existing clients

Skills and Qualifications

• Experience with D365 CE customisations (fields, forms, workflows, security roles)

• Strong data handling skills (importing/exporting/validating data)

• Minimum 2 years in a support or helpdesk role

• Microsoft certs and knowledge of Power Platform, JavaScript, or Active Directory are a bonus

Benefits

• Starting Salary - up to 40k

• Tailored training and mentorship aligned to your career goals

• Exposure to Power Platform, scripting, and development tools

• Join a growing, supportive team with opportunities to progress

MSite has an exciting opportunity for an Support Analyst  to join our team working in Liverpool.  Hybrid working is available after probation, typically 3 days in the office and 2 days working from home. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.

We are an extraordinary technology brand looking for extraordinary people.

From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world’s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services.

From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more.

The  Support Analyst role:

MSite has an IT estate of over 100 endpoints, including PCs, Macs, and mobile devices, supported by a Microsoft 365 cloud infrastructure. The Support Analyst plays a vital role in ensuring the smooth running of these systems by acting as a key point of contact for IT support.

This role provides the opportunity to gain hands-on experience with a wide variety of technologies including cloud services, endpoint devices, and enterprise applications. Analysts will encounter new and varied challenges daily, building technical knowledge and problem-solving skills that form the foundation for a long-term IT career.

The initial focus will be on supporting colleagues and systems at MSite in Liverpool, where the Analyst will provide hands-on support and close collaboration on-site, alongside hybrid home-working. Once settled in, the role will expand to include remote support for the wider Infobric Group IT function, assisting over 250 users across Scandinavia (Sweden and Norway). This progression ensures a balance of local, in-person collaboration and international, remote responsibility — building both technical depth and confidence in working across diverse teams.

What you will do as our Support Analyst:

• Acting as a key point of contact for IT support, logging and prioritising requests effectively.
li>Providing hands-on technical support and collaboration in the Liverpool office, resolving issues directly with colleagues.
• Delivering remote support when working from home or assisting colleagues across Scandinavia (Sweden and Norway).
• Troubleshooting and resolving issues across a broad range of technologies, including PCs, Macs, mobile devices, cloud services, and enterprise applications.
li>Supporting both office-based and remote staff, ensuring a consistent and reliable IT experience.
• Deploying, configuring, and managing client devices and peripherals, maintaining accurate records of assets and stock.
li>Assisting with Azure (Entra) Active Directory administration, including account creation, password resets, MFA and access management through conditional access policies.
• Providing support and administration for Microsoft 365 services including Outlook, Teams, and SharePoint.

Our ideal Support Analyst will have:

li>Educated to BTEC / A-Level (ideally with an IT-related subject), but more important is a genuine passion for technology and a strong interest in building an IT career.
• A calm and logical approach to troubleshooting, even under pressure, with the ability to instil confidence in users.
• Curiosity and enthusiasm for learning about emerging technologies and applying them in real-world scenarios.
• A collaborative mindset, willing to share knowledge with colleagues and support the development of others.
• A positive outlook, with a “we can help” attitude that makes staff feel supported and valued.
• Prior IT support experience is desirable but not essential — more important is the ability to demonstrate problem-solving capability and a commitment to professional development.
< i>Familiarity with Intune endpoint management — you don’t need to be an expert yet, but you should demonstrate awareness and be motivated to develop your skills, with the ambition to become highly proficient or even a subject matter expert over time.

MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit-based approach to hiring, promotion, and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members.

If you require any support during the interview process, please let us know.  

If you feel you have the necessary skills and experience to be successful in this Support Analyst  role click ‘apply’ today. We’d love to hear from you!

We have a current opportunity for a Support Analyst on a permanent basis. The position will be based in London. For further information about this position please apply.

• 5-8 years of work experience in a Trade Floor Environment.
• Experience with troubleshooting excel, managing add ins and quant library installs.
• Understand excel formulas (nested) for complex data manipulation.
• Able to trace workflows within Excel to find and resolve issues.
• Exposure to real time data feeds: Market data and BBG, Risk/Pvs, Trade Blotter
• Understanding of the Rates trading business: Futures, Swaps, Xccy Swaps, FX forwards
• Good Communication skills
• Quickly understand from the trader what issues they are experiencing.
• Keep the trader regularly updated with progress.
• Articulate the observed issue to other IT teams to help resolve the issue if necessary.
• Articulate the problem to the trader and how it was fixed.
• Works well in a high-pressure, fast environment.
• Basic Python skills, able to debug code and suggest fixes for issues.
• Comfortable with Excel and coding in VBA
• Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions.
• Possesses strong technical and/or business functional knowledge of systems, timing and dependencies.
• Conducts independent analysis and assessment to resolve strategic issues.
• /B.A. in computer science, engineering, information systems, math or business.

To find out more about Huxley, please visit (url removed)

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales

Our team is the best in the industry - is it time for you to join us?

The Role:

Based in our Glasgow Head Office, an excellent opportunity has arisen in our IT Department for an IT Support Analyst to provide general 1st Line Network support to users throughout the UK, and assist with administering systems including Active Directory, Exchange 2013, Web and Mail Filters. We are interested in hearing from highly motivated candidates who have an IT related degree or experience of working within an IT team who are looking to gain exposure to a wide range of technologies. This position will help guide the future infrastructure developments from conception to implementation.

Successful applicants should demonstrate the following:

• Sound understanding of Active Directory and Windows 2008/2012 servers
• General hardware repair/build and network support skills
• IT Qualification (or knowledge gained through experience)
• Strong problem solving techniques
• Well-developed communication skills with the ability to communicate effectively at all levels and with a wide variety of people
• Excellent organisational skills with the ability to remain calm during busy periods and meet tight deadlines
• Good team-player with a flexible approach to work activities

GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab

So what next?

If you think you fit the profile we would love to hear from you!

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

MSite has an exciting opportunity for an Support Analyst  to join our team working in Liverpool.  Hybrid working is available after probation, typically 3 days in the office and 2 days working from home. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.

We are an extraordinary technology brand looking for extraordinary people.

From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world’s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services.

From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more.

The  Support Analyst role:

MSite has an IT estate of over 100 endpoints, including PCs, Macs, and mobile devices, supported by a Microsoft 365 cloud infrastructure. The Support Analyst plays a vital role in ensuring the smooth running of these systems by acting as a key point of contact for IT support.

This role provides the opportunity to gain hands-on experience with a wide variety of technologies including cloud services, endpoint devices, and enterprise applications. Analysts will encounter new and varied challenges daily, building technical knowledge and problem-solving skills that form the foundation for a long-term IT career.

The initial focus will be on supporting colleagues and systems at MSite in Liverpool, where the Analyst will provide hands-on support and close collaboration on-site, alongside hybrid home-working. Once settled in, the role will expand to include remote support for the wider Infobric Group IT function, assisting over 250 users across Scandinavia (Sweden and Norway). This progression ensures a balance of local, in-person collaboration and international, remote responsibility — building both technical depth and confidence in working across diverse teams.

What you will do as our Support Analyst:

• Acting as a key point of contact for IT support, logging and prioritising requests effectively.
li>Providing hands-on technical support and collaboration in the Liverpool office, resolving issues directly with colleagues.
• Delivering remote support when working from home or assisting colleagues across Scandinavia (Sweden and Norway).
• Troubleshooting and resolving issues across a broad range of technologies, including PCs, Macs, mobile devices, cloud services, and enterprise applications.
li>Supporting both office-based and remote staff, ensuring a consistent and reliable IT experience.
• Deploying, configuring, and managing client devices and peripherals, maintaining accurate records of assets and stock.
li>Assisting with Azure (Entra) Active Directory administration, including account creation, password resets, MFA and access management through conditional access policies.
• Providing support and administration for Microsoft 365 services including Outlook, Teams, and SharePoint.

Our ideal Support Analyst will have:

li>Educated to BTEC / A-Level (ideally with an IT-related subject), but more important is a genuine passion for technology and a strong interest in building an IT career.
• A calm and logical approach to troubleshooting, even under pressure, with the ability to instil confidence in users.
• Curiosity and enthusiasm for learning about emerging technologies and applying them in real-world scenarios.
• A collaborative mindset, willing to share knowledge with colleagues and support the development of others.
• A positive outlook, with a “we can help” attitude that makes staff feel supported and valued.
• Prior IT support experience is desirable but not essential — more important is the ability to demonstrate problem-solving capability and a commitment to professional development.
< i>Familiarity with Intune endpoint management — you don’t need to be an expert yet, but you should demonstrate awareness and be motivated to develop your skills, with the ambition to become highly proficient or even a subject matter expert over time.

MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit-based approach to hiring, promotion, and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members.

If you require any support during the interview process, please let us know.  

If you feel you have the necessary skills and experience to be successful in this Support Analyst  role click ‘apply’ today. We’d love to hear from you!

D365 CE Support Analyst - Basingstoke (Hybrid) - 40k

Join an established, forward-thinking Microsoft Partner, delivering essential support and development across a range of industries to help clients implement and optimise their solutions!

Roles and Responsibilities

• Log, manage, and resolve D365 support tickets using Dynamics 365

• Apply updates such as new fields, form updates, workflows, or Power Automate flows

• Communicate effectively with clients and internal stakeholders

• Support onboarding and improvements for new and existing clients

Skills and Qualifications

• Experience with D365 CE customisations (fields, forms, workflows, security roles)

• Strong data handling skills (importing/exporting/validating data)

• Minimum 2 years in a support or helpdesk role

• Microsoft certs and knowledge of Power Platform, JavaScript, or Active Directory are a bonus

Benefits

• Starting Salary - up to 40k

• Tailored training and mentorship aligned to your career goals

• Exposure to Power Platform, scripting, and development tools

• Join a growing, supportive team with opportunities to progress