43 Support Functions jobs in Marble Arch Station

An experienced Administrative Support Officer is required to provide cover during a project. The applicant must have experience of working for a Local Authority, ideally within the Waste environment.

This is an office based role and the applicant will need to be able to work under pressure using their own initiative. They will be working as part of a team and dealing with enquiries so excellent communication skills are needed.

The applicant needs to have good computer skills and an understanding of systems and the ability to quickly learn them.

Business Support AdministratorBusiness Support AdministratorBusiness Support AdministratorBusiness Support AdministratorBusiness Support Administrator

• Delivering high-volume, routine administrative tasks to support effective and efficient service delivery within Children’s Social Care.
li>Facilitating office organization and communication within social work teams and across the Children’s Social Care division. < i>Supporting the accuracy, maintenance, and development of data and information systems in response to changing needs.
• Receiving, sorting, and distributing incoming and outgoing post, including electronic systems.
• Maintaining electronic or paper filing systems using key systems like LCS, EHM, and ContrOCC.
• Supporting the organization and delivery of events, training courses, statutory visits, meetings, and case conferences.
• Managing basic internal queries and information requests.
• Undertaking ICT and mobile phone requests, training new staff, setting up user accounts, and maintaining communication lists.
• Raising Purchase Orders and processing invoices.
• Supporting Business Continuity and Health & Safety processes and maintaining corporate registers or contract lists.
• Collating information for complaints and Freedom of Information requests.
• Supporting the organization of induction and training sessions for new staff.
• Providing a comprehensive reception function when required and managing enquiries professionally.
• Issuing stationery, supplies, and other equipment following standard approval processes.
• Receiving deliveries and checking goods against purchase order forms.
• Maintaining storage spaces and public areas, ensuring compliance with Health & Safety requirements.
• Managing routine customer enquiries and providing basic information on services and procedures.
• Creating, maintaining, and updating customer information on systems and databases.
• Arranging payments to customers in accordance with Council financial regulations.
• Booking appointments for customers using the Council’s electronic room booking system.
< i>Producing and distributing public information materials.
• Booking interpretation and translation services as requested.
• Extracting basic information from systems or databases and providing reports to managers.
• Providing basic project management support as requested.
• Ensuring highly sensitive information is dealt with appropriately.
• Working flexibly within teams and across the business support Hub to provide cover for other officers as required.

• Knowledge of administrative and business support processes.
• Working knowledge of business administration in the public sector.
• Knowledge of handling sensitive data and information, particularly in relation to the Data Protection Act 1998 and General Data Protection Regulations 2018.
• Awareness of financial procedures and regulations, Health & Safety Regulations, and good customer service provision.
• Ability to deliver a wide range of administrative, business support, and customer contact processes.
• Ability to work effectively under supervision and deliver allocated tasks within a changing environment.
• Discretion in dealing with sensitive and confidential information.
• Ability to work on own initiative and identify when to seek advice or refer issues to a senior officer.
• Good ICT skills, including spreadsheets, databases, and word processing.
• Effective verbal and written communication skills with a good level of numeracy.
• Well-developed customer care skills and the ability to maintain good relationships with internal and external partners.
• Well-developed organizational and time management skills.
• Demonstrable experience of providing high-quality administrative service and dealing effectively with the public.
• Experience of working within a busy team and handling confidential issues effectively.
• Experience in prioritizing and organizing conflicting workloads in a pressurized environment.
• Experience of liaising effectively with both statutory and non-statutory agencies.

Business Support Supervisor

• Pay Rate:17.29 per hour
• Location: Hemel Hempstead
• Service Area: Hospital Discharge Service
• Contract Type: Temporary (ASAP - 16 November 2025)
• Hours: 37 per week (Monday to Friday, 09:00-17:00)

Job Summary:

This role supports the Hospital Discharge Service , working across Watford and Apsley . The post holder will supervise staff, manage high-level administrative tasks, and be responsible for reporting and presenting information. They will apply both practical and theoretical knowledge to deliver high-quality business support, ensuring smooth operations and effective communication across the service

Main Duties & Responsibilities:

• Supervise and support staff within the discharge service, ensuring quality and consistency.
• Provide analysis, interpretation, and reasoned advice within a defined framework of systems and procedures.
• Present and report information clearly to stakeholders and management.
• Undertake high-level administrative tasks with accuracy and professionalism.
• Apply specialised processes and procedures with a thorough understanding gained through experience.
• Organise own workload and plan ahead for others, considering priorities and impacts.
• Review data to identify cause and effect, selecting the best solution from known alternatives.
• Communicate effectively to guide and support others.

Person Specification:

Essential:

• Demonstrated experience working at a senior administrative level.
• Educated to a good standard, with strong written and verbal communication skills.
• Competent administrator with advanced Microsoft Office skills.
• Confident first point of contact for managers and stakeholders.
• Excellent customer care and team support skills.
• Professional, self-motivated, and approachable.
• Willingness to undertake a variety of administrative tasks.

Desirable:

• Recognised vocational qualification or degree.
• Working towards a professional qualification or graduate-level with practical experience.
• Detailed knowledge of specialised processes/procedures.
• Understanding of the organisation's political environment.
• Experience gained through progressively demanding roles.

if this is of interest and you hold the relevant skills, apply today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

• Provide high-level executive support to the Director of Social Investment and Property (SIP).
li>Assist other areas of the department as needed.
• Ensure effective communication and collaboration with council members and officers from other departments.
• Manage the Director of SIP's office, including diary management, meeting organization, and correspondence screening.
• Organize administrative support activities, such as booking meetings and document provision.
• Work with the Freedom of Information (FOI) and Complaints team to manage and respond to complaints and FOI queries.
• Liaise with key council officers, Councillors, staff, and external agencies on behalf of the Director.
• Sign documents on behalf of the Director as required.
• Support effective communication with Housing Needs and Housing Management, council members, and other departments.
• Support internal meetings and key service partnership meetings, including agenda setting and minute taking.
• Administer SIP Management Team meetings, including compiling agendas and ensuring follow-up on actions.
• Contribute to the development and maintenance of clerical and administrative support systems and processes.
• Use office IT systems effectively to manage archiving and maintenance of records in line with data protection principles.
• Continuously increase knowledge of the office's function and purpose, including understanding other areas of the directorate and external agencies.
• Perform any other ad hoc duties relevant to the role that may arise.

• Demonstrate an understanding of and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery.
• Possess A levels or higher qualifications.
• Previous experience as an Executive Support Assistant or PA is preferred.
• Experience in a social housing environment is preferable but not essential.
• Ability to manage complex and highly confidential information.
• Comfortable working autonomously across multiple tasks and reporting into different project teams.
• Excellent administrative and organizational skills.
• Strong interpersonal skills, able to operate with diplomacy, tact, and empathy.
• Keen attention to detail and ability to work to tight deadlines.
• Proficiency in Microsoft Suite and strong IT skills.
• Clear communication skills and ability to engage with internal and external stakeholders professionally.
• Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently.

• Support, guide, and mentor the Admin Assistants on all aspects of the work, including providing input into the PES process as required.
li>Receive, sort, and distribute incoming and outgoing post (including via electronic systems) for the division.
• File records accurately and maintain electronic or paper filing systems.
• Photocopy, scan, and index documents to ensure information can be distributed to intended recipients.
• Collate, print, and distribute documents or materials as required by the team.
• Take accurate minutes or notes at meetings, panels, or other events, ensuring confidentiality is maintained at all times.
• Support the maintenance of records and monitoring for service budgets and contract registers.
• Manage all internal queries and information requests, including more complex casework.
• Raise Purchase Orders (POs) and process invoices, ensuring compliance with the Council's financial procedures and regulations.
• Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes.
• Research and collate information for complaints and Freedom of Information (FOI) requests, liaising with staff and managers to ensure deadlines are met.
• Coordinate recruitment activity for temporary and permanent staff in conjunction with individual services and HR.
• Coordinate induction and training sessions for new staff within the department.
• Work flexibly across the commercial operations and development service to provide cover for other officers as required.
• Order and issue stationery, supplies, and other equipment, ensuring the safe and secure storage of items.
• Receive deliveries and check goods received against purchase order forms.
• Manage both routine and more complex enquiries from customers via telephone, face-to-face, web, or email in a sensitive, courteous, and professional manner.
• Provide basic information on individual services, processes, or legislation/procedures and signpost to other sources of information.
• Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational, or national reporting requirements.
• Undertake both basic and more complex information searches when required.
• Provide project management support as requested.

• Carry out the duties of the post with due regard to the Council's Equal Opportunities Policy and core values.
• Participate in the Performance Evaluation Scheme (PES) and undertake appropriate training and development.
• Comply with the Council's Health & Safety policies and procedures at all times.
• Assist in carrying out the Council's Environmental Policy within the day-to-day activities of the post.
• Undertake other duties, commensurate with the grade, as may reasonably be required.
• Consideration will be given to restructuring the duties of this post for a disabled postholder.

• Excellent understanding of the organisation, management, and control of administrative and customer contact processes.
• Working knowledge of one or more of the core services supported by the admin team.
• Good working knowledge of the requirements relating to handling sensitive data and information, particularly in relation to the Data Protection Act 1998 and General Data Protection Regulations 2018.
• Knowledge of financial procedures and regulations.
• Working knowledge of Health & Safety in the workplace.
• Good knowledge of customer service provision.

• Ability to effectively develop and implement a wide range of administrative, business support, and customer contact processes.
• Ability to research information and produce accurate management information in a range of formats.
• Ability to work with minimal supervision, planning and organising a varied workload within a changing environment to meet tight deadlines on a day-to-day basis.
• Able to maintain discretion when dealing with confidential information.

• Excellent ICT skills including spreadsheets, databases, and word processing.
• Confident user of core business ICT systems.
• Excellent verbal and written communication skills, with a high level of numeracy.
• Highly developed customer care skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners.
• Highly developed organisational and time management skills.

• Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards.
• Good demonstrable experience of dealing with the public face-to-face, by telephone, and via web enquiries.
• Experience of working within a busy team.
• Experience of mentoring, guiding, and training other staff on a daily basis.
• Good demonstrable experience in handling contentious and confidential issues in an effective manner.
• Experience in working within a pressurised environment, prioritising and organising conflicting workloads.
• Experience of working on own initiative, but identifying when it is necessary to seek advice or refer on to a senior officer any highly complex or contentious issues.

• Good standard of general education.

• Responsive and customer-focused attitude to work.
• Flexible approach to meeting the needs of the service and a willingness to learn new skills.

• Able to attend meetings in the evenings, to work outside normal office hours, and to work beyond minimum hours as and when required to achieve deadlines.

Role holders will have a workload requiring the application of both applied and theoretical knowledge. Application of methods, systems and procedures based on a thorough understanding gained through significant experience. Role holders provide analysis, interpretation and reasoned advice (rather than simply conveying facts) based on a level of theoretical understanding of methods, systems and procedures. It does not, however, require a level of understanding to design or fundamentally change the process. Communication skills will be involved in giving relevant advice or guidance within specialised area, and supervising a team in some cases, holding others to account on the quality of work.

* Recognised vocational qualification plus broad experience in area of expertise or degree qualified. May be working towards a professional qualification or be of graduate entry level with sound practical experience.

* Detailed knowledge of the practical application of specialised processes/procedures relevant to the role, typically gained through extensive practical experience.

* Understanding of the organisation's political environment.

* Significant practical experience acquired through a combination of training and working in a relevant area; demonstrating development through a series of progressively more demanding roles.

* Ability to work independently within a framework of systems/procedures.

* Able to organise own work, or plan ahead for others, taking account of priorities and the impact on other people.

* Ability to work independently within a framework of systems/procedures.

* Ability to review available data and identify cause and effect and choose the best solution from a range of known alternatives.

* Ability to communicate and cause understanding in others.

• Perform data entry and verification tasks to ensure accuracy and integrity of information.
li>Manage inventory to maintain an organized and efficient system.
• Configure simple devices as part of the telecare support services.
• Prepare installation reports to document the implementation process.
• Conduct process reconciliation to ensure smooth operations and adherence to protocols.

• Ability to pivot between tasks efficiently, demonstrating strong multitasking skills.
• Intuitive and detail-oriented approach to work.
• Proficiency in using Microsoft SharePoint, Excel, and Word for data entry and other tasks.
• Dexterity and capability for practical manual tasks.
• Availability for 21 hours per week in Ladywell, with flexibility on fixed working times.

We are looking for an enthusiastic individual with strong customer service experience and excellent communication skills to work in the Household Support Fund team.

You will be working in a lively, supportive team, helping to deliver financial support to our residents who are currently in need of some additional help. The work is varied and each day is different. You may find yourself working across a variety of teams within the Compliance and Strategy team, helping to make a difference to our Bromley residents.

This role has some scope to work from home, however you will be required to work in the office for a minimum of 3 days each week with the ability to be flexible and respond to the needs of the business.

SKILLS & ABILITIES 1. Strong customer service skills including excellent communication skills

2. Proven ability to maintain administrative and business support systems and comply with procedures

3. Good IT skills using a range of software and applications and the ability to produce high quality correspondence

4. Ability to maintain high standards of confidentiality

Business Support Officer Business Support Officer Business Support Officer Business Support Officer

VolkerHighways is a market leader in the delivery of highways and street lighting term maintenance contracts. We build strong collaborative relationships with our clients to drive improvements and efficiency in all our activities.

We have the capability to deliver major surfacing and public realm infrastructure projects. Our specialist in-house traffic management division provides expert advice and support across the industry, whilst assisting with our own, in-house contracts.

We have an excellent opportunity for a Business Support Assistant to join our Highways business, based out of our Head Office in Hoddesdon, Hertfordshire.

The successful candidate will provide support to the Business Support Manager and the administrative and cost management function of VolkerHighways.

The purpose of the Business Support team is to provide a bridge between project sites, the central accounts teams, and where necessary, the supply chain to help ensure proper and efficient processes operate within the business, particularly as they relate to the 'procure to pay' cycle.

About you

• Educated to at least 4 GSCE Level standard or equivalent including English and Maths
• Excellent communication skills including written English
• Excellent IT skills including; Word, Excel, Powerpoint, E-Mail and Internet. Practical experience of an ERP system would also be advantageous
• Ability to use initiative
• Discretion and confidentiality
• Time management skills
• Relationship building expertise

If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.

Why work with us?

VolkerHighways is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.

By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerHighways are able to ensure our staff provide unrivalled resources and expertise to our clients.

We offer competitive rewards and benefits, recognising the value we place on our employees.

We offer a range of benefits, including:

• Competitive salary
• Competitive annual leave and an additional day off on your birthday
• Option to buy additional annual leave
• Private medical care
• Pension
• Life Assurance
• Cycle to Work scheme
• Shopping and restaurants vouchers, rewards, and discounts
• Training and development opportunities-comprehensive skills-based training
• Family friendly polices including enhanced maternity benefits
• Employee Assistance programme
• Mental health, physical health, and financial support
• 24/7 Virtual GP service

Fairness, inclusion and respect

We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.

If you need support with your application, please contact us at

Additional information

Note for Recruitment Agencies:

Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release.

We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed

VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

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