Customer Support Coordinator

New
Peterborough, Eastern CRG TEC

Posted today

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Job Description

permanent

Customer Support Coordinator

Peterborough

£26,000 Benefits include private health, 26 days holiday (+8 bank holidays), pension etc.

Working hours are 9-5:00, full time on site.


The company

This is a customer facing role based in Peterborough working for this UK based altnet. These are a well-funded FTTP ISP that are looking to keep diversifying their markets, with both UK and International aspirations.








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Spanish Speaking Customer Support

Werrington, Eastern £25000 - £28000 Annually Exact Sourcing Limited

Posted 18 days ago

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Job Description

permanent

Our client based in Peterborough are now seeking a bilingual Customer Support Representative (Spanish/English) to join their dynamic support team. The ideal candidate will be responsible for delivering exceptional customer service to Spanish and UK speaking clients, ensuring a seamless and positive customer experience across all communication channels.

Key Responsibilities:

  • Provide prompt, friendly, and professional support to Uk and Spanish clients, speaking customers via phone, email, chat, or social media
  • Troubleshoot product or service issues, guiding customers through solutions efficiently
  • Translate and localize customer communications and documentation as needed
  • Escalate complex issues to the appropriate internal teams and follow up to ensure resolution
  • Maintain accurate records of customer interactions and actions taken in CRM systems
  • Collaborate with team members to improve processes and customer satisfaction
  • Represent the company’s values and commitment to excellent service in every interaction

Requirements:

  • Fluent in both Spanish and English (written and spoken)
  • Previous experience in customer service, support, or administration
  • Strong communication and interpersonal skills
  • Proficiency in using customer support software (e.g., Zendesk, Salesforce, Freshdesk) and general computer literacy
  • Ability to manage multiple tasks and prioritize in a fast-paced environment
  • Empathetic, patient, and solution-oriented mindset

What We Offer:

  • Competitive salary and benefits package
  • Remote work opportunities (if applicable)
  • Supportive, multicultural work environment
  • Training and development programs
  • Opportunities for growth and advancement within the company

If you feel that the Spanish Customer Support role is for you then please do apply.

By applying for this Spanish speaking Customer Support role, you are agreeing to your CV being held on our database, stored confidentially and securely. 

Your CV details will be used and kept only to provide recruitment services from us. 

We will only send your details to clients once discussed with you and your data will not be shared with any other third party. 

You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing.

We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies.

Exact Sourcing is an equal opportunities employer.

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Support Worker

PE4 5EA Peterborough, Eastern Turning Point

Posted today

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Job Description

Job Introduction

This position does not meet the requirements for sponsorship under current UK immigration guidelines

Do you have a caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Can you see yourself providing care to adults who need your support? 

If you have answered a big YES to these questions we would love to hear from you.

At Turning Point, we support people with Learning Disabilities across England. 

As a Support Worker, you will make a real difference to residents' lives as you improve their daily living skills. Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.

Where will I be working?

We offer 24 hour supported living facilities in providing care for adults with Learning Disabilities.

We support people with complex Learning Disabilities, Autism, Health needs and Physical disabilities. Some of our service users are non verbal and others require higher levels of personal care and manual handling/hoisting. This is a very hands on role.

We endeavour to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person centred way which includes various activities, shopping, managing own budgets and cooking. We tailor our services to enable people to be as independent as possible.

Please note that you must be a driver to be considered for this role.

Shift Patterns

This is a 24 hour service, therefore flexibility is essential. You will be working a range of shifts from 7:00/8:00 am to 2:00/3:00 pm and 2:00/3:00 pm to 9:00/10:00 pm, sleep ins or waking nights, some weekends.

Please note that working hours may vary from service to service.

Role Responsibility

What will I be doing?  

This is a hands-on job in which no two days are the same. Your duties will include:

  • Promoting the independence of people we support
  • Supporting a full range of daily activities including personal intimate care, support with eating and drinking and involvement in the day to day activities in the home.
  • PEG feeding/flushing
  • Following Health Professionals guidance and protocols around eating and drinking, behaviour and mobility.
  • Supporting individuals to stay safe using positive risk assessments.
  • Manual handling & Hoisting
  • Supporting people with medication including creams and lotions
  • Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements using a digital recording system.

The Ideal Candidate

What skills and qualities do I need to have?

Whilst knowledge of learning disabilities and complex needs would be beneficial, it isn't essential. What is essential is that you are:

  • passionate, caring and enthusiastic
  • flexible, patient and non-judgemental
  • a great team player with lots of energy
  • able to demonstrate good communication skills
  • able to complete the physical aspects of the role such as manual handling where needed
  • transferable experience of helping people to manage anxiety

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

 What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 29 days’ paid holiday a year, increasing with each year of service up to 31 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

Turning Point

Attached documents

Apply

This advertiser has chosen not to accept applicants from your region.

Support Worker

PE4 5EA Peterborough, Eastern Turning Point

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Introduction

This position does not meet the requirements for sponsorship under current UK immigration guidelines

Do you have a caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Can you see yourself providing care to adults who need your support? 

If you have answered a big YES to these questions we would love to hear from you.

At Turning Point, we support people with Learning Disabilities across England. 

As a Support Worker, you will make a real difference to residents' lives as you improve their daily living skills. Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.

Where will I be working?

We offer 24 hour supported living facilities in providing care for adults with Learning Disabilities.

We support people with complex Learning Disabilities, Autism, Health needs and Physical disabilities. Some of our service users are non verbal and others require higher levels of personal care and manual handling/hoisting. This is a very hands on role.

We endeavour to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person centred way which includes various activities, shopping, managing own budgets and cooking. We tailor our services to enable people to be as independent as possible.

Please note that you must be a driver to be considered for this role.

Shift Patterns

This is a 24 hour service, therefore flexibility is essential. You will be working a range of shifts from 7:00/8:00 am to 2:00/3:00 pm and 2:00/3:00 pm to 9:00/10:00 pm, sleep ins or waking nights, some weekends.

Please note that working hours may vary from service to service.

Role Responsibility

What will I be doing?  

This is a hands-on job in which no two days are the same. Your duties will include:

  • Promoting the independence of people we support
  • Supporting a full range of daily activities including personal intimate care, support with eating and drinking and involvement in the day to day activities in the home.
  • PEG feeding/flushing
  • Following Health Professionals guidance and protocols around eating and drinking, behaviour and mobility.
  • Supporting individuals to stay safe using positive risk assessments.
  • Manual handling & Hoisting
  • Supporting people with medication including creams and lotions
  • Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements using a digital recording system.

The Ideal Candidate

What skills and qualities do I need to have?

Whilst knowledge of learning disabilities and complex needs would be beneficial, it isn't essential. What is essential is that you are:

  • passionate, caring and enthusiastic
  • flexible, patient and non-judgemental
  • a great team player with lots of energy
  • able to demonstrate good communication skills
  • able to complete the physical aspects of the role such as manual handling where needed
  • transferable experience of helping people to manage anxiety

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

 What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 29 days’ paid holiday a year, increasing with each year of service up to 31 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

Turning Point

Attached documents

Apply

This advertiser has chosen not to accept applicants from your region.

Admin Support

Stanion, East Midlands £13 - £20 Hourly Staffline

Posted 4 days ago

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Job Description

temporary

Apply today to work as Admin Support for our client's site which deals with building hampers with food, alcohol etc.

Staffline is recruiting Admin Support in Corby .

The rate of pay is £13.01 - £9.52 per hour.

This is a full-time role working Thursday - Tuesday or Friday - Wednesday and the hours of work are:
- 6am to 2pm

Your Time at Work
As an Admin Support your duties include:

- Working on computer
- Entering data to excel spreadsheet
- System etc.

Our Perfect Worker
Our perfect worker will have:

- Good Level of English and numerical skills
- Attention to detail
- Basic excel knowledge
- Team player
- Experience in similar role desirable, but not essential

Key Information and Benefits
- Earn 3.01 - 9.52 per hour
- Full-time
- Canteen on site
- OnSite support from Staffline
- Free car parking on site
- Full training provided
- Opportunities for overtime

Job Ref: 1IFLC

About Staffline
Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,(Apply online only) people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

This advertiser has chosen not to accept applicants from your region.

It Support

Peterborough, Eastern £26000 - £30000 Annually Red Robin Resources

Posted 18 days ago

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Job Description

permanent

My Financial based client is looking for an IT support assistant, to grow and develop their skills within their Business.

Ideally you will have the following skills:


Microsoft AD

Network and Active Directory

Windows Environment

First Line Desk Support

This is a great opportunity offering training and progression opportunities.

Excellent salary, plus monthly tax free vouchers and potential yearly bonus.

Call now for more information.

This advertiser has chosen not to accept applicants from your region.

Support Worker

PE11 Spalding, East Midlands NISI

Posted today

Job Viewed

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Job Description

temporary

We are currently seeking a dedicated Support Worker to join our team in Lincolnshire. This role involves providing person-centred care to individuals with a range of needs, including those with physical or learning disabilities, mental health conditions, or elderly care requirements.

As a Support Worker , you will assist with daily living tasks such as personal care, medication, meal prep, and supporting individuals in accessing community services. The ideal candidate will be compassionate, reliable, and able to promote independence and dignity.

Requirements:

  • Enhanced DBS

  • MAPA certification

  • Availability for full-time hours

  • Strong communication skills and a caring nature

Previous experience as a Support Worker and an NVQ in Health and Social Care are desirable but not essential.

Join us and make a meaningful difference as a Support Worker in your community.

This advertiser has chosen not to accept applicants from your region.
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It Support

PE1 Peterborough, Eastern Red Robin Resources

Posted today

Job Viewed

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Job Description

full time

My Financial based client is looking for an IT support assistant, to grow and develop their skills within their Business.

Ideally you will have the following skills:


Microsoft AD

Network and Active Directory

Windows Environment

First Line Desk Support

This is a great opportunity offering training and progression opportunities.

Excellent salary, plus monthly tax free vouchers and potential yearly bonus.

Call now for more information.

This advertiser has chosen not to accept applicants from your region.

Support Worker

PE20 Frampton Fen, East Midlands Oscar Underhill Recruitment Solutions Ltd

Posted today

Job Viewed

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Job Description

full time
  • Young People Support Worker
  • Housing provider in Supported Living
  • Boston
  • £14.77 PAYE / £9.00 Umbrella
  • Temp to Perm.

Are you passionate about helping others?  

Are you looking for a new challenge in Social Housing?

Client snapshot:

An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services.

Vacancy Brief:

  • The vacancy is that of a Young People Support Worker.
  • This is a potential temp to perm vacancy with 35-40 hours P/W.
  • This post will be shift–based
  • Candidate must be flexible to work across the week.
  • Pay rate for this job role is £14.7 per hour on PAYE OR 9.00 Umbrella.
  • Mileage will be paid at 0.45p per mile for any work-related travel, business insurance is needed to claim mileage.
  • Full UK Driver’s License and access to a vehicle is preferrable .
  • A current Enhanced DBS covering Child and Adult workforce will be required for this job role.
  • Service User group is 16 – 18 or up to 21 if leaving care.

Typical example of working pattern is below:

Week 1: Monday, Tuesday, Thursday and Friday (08am - 4pm)

Week 2: Wednesday, Saturday and Sunday (8am - 4pm)

Week 3: Monday, Tuesday, Thursday and Friday (2:15pm - 10:15 pm)

Week 4: Wednesday, Saturday and Sunday (2:15 pm - 10:15 pm).

The Responsibilities:

  • As a Young People Support Worker, you will provide front line support work 1-2-1 with one or two young people in a home environment.
  • In your job role as a Young People Support worker, you will be supporting young people to enhance their independent living skills.
  • Part of your job role as a young people Support worker will be tailor person centred action plans based upon any needs identified.
  • An important part of your job role will be to offer support and guidance to the young people throughout, empowering them to be independent.
  • Furthermore, you will be keeping documents and paper trails up to date and within this documenting all support with the YP within their dedicated support file.

Skill Outcomes of this role :

This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies.

In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues.

Young People – Support Worker – Housing Support Worker – Ex Offenders – Tenancy Sustainment – Tenancy Support Officer – Housing Officer – Supported Housing – Income Management – Homeless – Substance Misuse – Homelessness – Youth Offending – Young People – Housing Support – YMCA – CAHMS – Prison Officer – Probation Officer – Supported Living – Boston – Lincolnshire – Independent Living – Floating Support – Full Time – Scheme Manager – Project Worker – Community Support – Charity – Housing Association – Local Authority

This advertiser has chosen not to accept applicants from your region.

Support Worker

PE20 Frampton Fen, East Midlands Oscar Underhill Recruitment Solutions Ltd

Posted today

Job Viewed

Tap Again To Close

Job Description

full time
  • Young People Support Worker
  • Housing provider in Supported Living
  • Boston
  • £14.77 PAYE / £9.00 Umbrella
  • Temp to Perm.

Are you passionate about helping others?  

Are you looking for a new challenge in Social Housing?

Client snapshot:

An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services.

Vacancy Brief:

  • The vacancy is that of a Young People Support Worker.
  • This is a potential temp to perm vacancy with 35-40 hours P/W.
  • This post will be shift–based, - 4 week rota, working 8hr shifts covering between 8am-11pm including some weekends
  • Candidate must be flexible to work across the week.
  • Pay rate for this job role is £14.77 er hour on PAYE OR 9.00 Umbrella.
  • Mileage will be paid at 0.45p per mile for any work-related travel, business insurance is needed to claim mileage.
  • Full UK Driver’s License and access to a vehicle is required. 
  • A current Enhanced DBS covering Child and Adult workforce will be required for this job role.
  • Service User group is 16 – 18 or up to 21 if leaving care.

Typical example of working pattern is below:

Week 1: Monday, Tuesday, Thursday and Friday (08am - 4pm)

Week 2: Wednesday, Saturday and Sunday (8am - 4pm)

Week 3: Monday, Tuesday, Thursday and Friday (2:15pm - 10:15 pm)

Week 4: Wednesday, Saturday and Sunday (2:15 pm - 10:15 pm).

The Responsibilities:

  • As a Young People Support Worker, you will provide front line support work 1-2-1 with one or two young people in a home environment.
  • In your job role as a Young People Support worker, you will be supporting young people to enhance their independent living skills.
  • Part of your job role as a young people Support worker will be tailor person centred action plans based upon any needs identified.
  • An important part of your job role will be to offer support and guidance to the young people throughout, empowering them to be independent.
  • Furthermore, you will be keeping documents and paper trails up to date and within this documenting all support with the YP within their dedicated support file.

Skill Outcomes of this role :

This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies.

In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues.

Young People – Support Worker – Housing Support Worker – Ex Offenders – Tenancy Sustainment – Tenancy Support Officer – Housing Officer – Supported Housing – Income Management – Homeless – Substance Misuse – Homelessness – Youth Offending – Young People – Care Leavers - Housing Support – YMCA – CAHMS – Prison Officer – Probation Officer – Supported Living – Boston – Lincolnshire – Independent Living – Floating Support – Full Time – Scheme Manager – Project Worker – Community Support – Charity – Housing Association – Local Authority

This advertiser has chosen not to accept applicants from your region.
 

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