What Jobs are available for Support Services in Haworth?
Showing 199 Support Services jobs in Haworth
Clinical Lead - Community Support Services
BD1 1AA Bradford, Yorkshire and the Humber
£60000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client, a leading provider of community-focused support services, is looking for a compassionate and experienced Clinical Lead to head their remote support team. This fully remote role is dedicated to enhancing the well-being of individuals within the community, offering vital clinical oversight and guidance. You will play a critical role in developing and delivering high-quality, person-centered care plans, ensuring that all services meet the highest clinical standards. If you are a registered healthcare professional with a passion for social care and excellent leadership skills, this is a unique opportunity to make a significant impact from anywhere.
Responsibilities:
Responsibilities:
- Provide clinical leadership and direction to a team of community support workers and allied health professionals operating remotely.
- Develop, implement, and regularly review individualized care and support plans, ensuring they are person-centered and evidence-based.
- Oversee the delivery of high-quality clinical services, ensuring adherence to all relevant professional standards, regulations, and company policies.
- Conduct clinical assessments and risk evaluations, developing appropriate intervention strategies.
- Offer clinical supervision, mentorship, and professional development opportunities to the support team.
- Liaise effectively with external healthcare providers, social services, and other stakeholders to ensure seamless care coordination.
- Manage and resolve complex clinical issues and safeguarding concerns promptly and effectively.
- Contribute to the development and delivery of training programs for staff.
- Monitor and evaluate the effectiveness of services, identifying areas for improvement and implementing service enhancements.
- Maintain accurate and confidential client records in accordance with data protection regulations.
- Champion a culture of continuous improvement, innovation, and best practice within the remote team.
- Ensure compliance with all legal and ethical requirements, including safeguarding vulnerable adults and children.
- Registered professional qualification (e.g., RGN, RMN, OT, Social Worker) with current professional body registration.
- A Master's degree or equivalent in a relevant clinical or health/social care field is highly desirable.
- A minimum of 5 years of post-qualifying experience in a relevant clinical or community care setting.
- Proven experience in a leadership or supervisory role within health and social care.
- Demonstrable experience in care planning, case management, and clinical risk assessment.
- Excellent understanding of safeguarding procedures and relevant legislation.
- Strong knowledge of best practices in community care and mental health support.
- Exceptional communication, interpersonal, and leadership skills.
- Ability to effectively manage and motivate a remote team.
- Proficiency in using electronic health records and other relevant digital tools.
- Commitment to working collaboratively and promoting a positive team environment.
- Ability to work independently and manage workload effectively.
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0
Clinical Lead - Community Support Services
BD1 1AA Bradford, Yorkshire and the Humber
£48000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client, a leading provider of community-based support, is seeking a compassionate and experienced Clinical Lead to oversee and enhance their services in Bradford, West Yorkshire, UK . This vital role involves providing clinical leadership and guidance to a dedicated team of care professionals, ensuring the delivery of high-quality, person-centred care to vulnerable individuals within the community. You will be responsible for developing and implementing care plans, conducting clinical assessments, and managing complex cases. The ideal candidate will have a strong background in nursing, social work, or a related allied health profession, coupled with proven leadership experience in community or domiciliary care settings. Excellent communication, interpersonal, and problem-solving skills are essential, as is a deep understanding of relevant legislation and best practices in social care. This is a fully on-site position, requiring active engagement with clients, families, and multidisciplinary teams. We are looking for an individual who is passionate about making a tangible difference in people's lives, committed to upholding the highest standards of care, and capable of fostering a supportive and effective team environment. Your ability to manage caseloads, ensure service quality, and contribute to service development will be paramount. This opportunity offers the chance to lead significant positive change within the community and develop your career in a rewarding sector.
Responsibilities:
Qualifications:
Responsibilities:
- Provide clinical leadership and supervision to the community support team.
- Conduct comprehensive client assessments and develop individualized care and support plans.
- Ensure the delivery of high-quality, safe, and effective care in line with best practices and regulatory requirements.
- Manage a caseload of complex clients, coordinating care with other health and social care professionals.
- Oversee medication management and administration where appropriate.
- Participate in staff recruitment, training, and ongoing professional development.
- Monitor and evaluate service performance, identifying areas for improvement.
- Maintain accurate and up-to-date client records and documentation.
- Act as a key point of contact for clients, families, and external agencies.
- Promote a culture of continuous improvement and person-centred care.
Qualifications:
- Registered Nurse (RGN/RMN) or Social Worker qualification, or equivalent relevant professional qualification.
- Current registration with the relevant professional body (NMC, Social Work England).
- Minimum of 5 years of post-qualification experience in a clinical or social care setting.
- Proven experience in a leadership or supervisory role within community care.
- Strong understanding of safeguarding vulnerable adults and children.
- Excellent assessment, care planning, and case management skills.
- Proficiency in electronic care planning systems.
- Strong communication, interpersonal, and leadership abilities.
- Full UK driving license and access to a vehicle for community visits.
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1
Remote Senior Care Coordinator - Enhanced Support Services
LS2 7AA Leeds, Yorkshire and the Humber
£40000 Annually
WhatJobs
Posted 23 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and compassionate Senior Care Coordinator to join their rapidly expanding remote support services team. This fully remote position is ideal for an experienced professional passionate about providing exceptional care coordination and advocacy for vulnerable individuals. You will manage a caseload of clients, ensuring they receive comprehensive and personalized support tailored to their unique needs. Your primary focus will be on facilitating access to essential services, coordinating healthcare appointments, and developing long-term care plans.
Responsibilities include conducting initial client assessments via video calls and phone, developing individualized support plans, and liaising with healthcare providers, social services, and community organizations. You will act as a primary point of contact for clients and their families, offering guidance, emotional support, and practical assistance. This role requires excellent communication and interpersonal skills, empathy, and a deep understanding of the challenges faced by individuals requiring community and social care support.
The ideal candidate will possess a strong background in social work, nursing, or a related healthcare field, with a minimum of 5 years of experience in care management, case management, or a similar role. A relevant professional qualification (e.g., NVQ Level 5 in Health and Social Care, RGN, or equivalent) is essential. You must be proficient in using digital tools for client management, communication, and record-keeping, including video conferencing software and secure electronic health record systems. The ability to work independently, manage time effectively, and maintain detailed and accurate documentation is crucial for success in this remote-first environment.
This role demands excellent problem-solving abilities, a proactive approach, and a commitment to upholding the highest standards of care and ethical practice. You will be part of a supportive and collaborative remote team, contributing to a vital service that makes a real difference in people's lives. We are looking for individuals who are passionate about community and social care and thrive in a flexible, home-based working arrangement. Based in Leeds, West Yorkshire, UK , this position offers significant autonomy and the chance to build a rewarding career from the comfort of your own home.
Responsibilities include conducting initial client assessments via video calls and phone, developing individualized support plans, and liaising with healthcare providers, social services, and community organizations. You will act as a primary point of contact for clients and their families, offering guidance, emotional support, and practical assistance. This role requires excellent communication and interpersonal skills, empathy, and a deep understanding of the challenges faced by individuals requiring community and social care support.
The ideal candidate will possess a strong background in social work, nursing, or a related healthcare field, with a minimum of 5 years of experience in care management, case management, or a similar role. A relevant professional qualification (e.g., NVQ Level 5 in Health and Social Care, RGN, or equivalent) is essential. You must be proficient in using digital tools for client management, communication, and record-keeping, including video conferencing software and secure electronic health record systems. The ability to work independently, manage time effectively, and maintain detailed and accurate documentation is crucial for success in this remote-first environment.
This role demands excellent problem-solving abilities, a proactive approach, and a commitment to upholding the highest standards of care and ethical practice. You will be part of a supportive and collaborative remote team, contributing to a vital service that makes a real difference in people's lives. We are looking for individuals who are passionate about community and social care and thrive in a flexible, home-based working arrangement. Based in Leeds, West Yorkshire, UK , this position offers significant autonomy and the chance to build a rewarding career from the comfort of your own home.
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2
Technical Support Specialist - Cloud Services
BD1 1AA Bradford, Yorkshire and the Humber
£30000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a rapidly expanding cloud solutions provider, is seeking a motivated and technically adept Technical Support Specialist to join their fully remote support team. This role is crucial for providing exceptional technical assistance to clients navigating complex cloud environments and services. You will be the first point of contact for troubleshooting technical issues, guiding users through solutions, and escalating problems as needed. The ideal candidate will possess strong diagnostic skills, a deep understanding of cloud computing principles (e.g., AWS, Azure, GCP), and excellent customer service abilities. This is a remote-first position, requiring self-discipline and effective communication skills to succeed.
Key Responsibilities:
Key Responsibilities:
- Provide first-line technical support to customers via phone, email, and chat regarding cloud services.
- Diagnose and resolve technical issues related to cloud platforms, applications, and infrastructure.
- Guide users through step-by-step solutions and troubleshooting procedures.
- Escalate unresolved issues to appropriate senior technical teams, providing detailed documentation.
- Maintain accurate and comprehensive records of customer interactions and resolutions in the ticketing system.
- Develop and update knowledge base articles and FAQs to assist customers and internal teams.
- Assist in the monitoring of system performance and proactive identification of potential issues.
- Contribute to improving support processes and customer satisfaction metrics.
- Stay current with evolving cloud technologies and best practices.
- Collaborate with other support team members and engineering teams.
- Proven experience in a technical support role, preferably supporting cloud services or SaaS products.
- Strong understanding of core cloud concepts and familiarity with major cloud providers (AWS, Azure, Google Cloud).
- Excellent troubleshooting and problem-solving skills.
- Proficiency in using ticketing systems (e.g., Zendesk, ServiceNow).
- Strong written and verbal communication skills, with the ability to explain technical concepts clearly.
- Customer-focused attitude with excellent interpersonal skills.
- Ability to work independently and manage time effectively in a remote setting.
- Relevant certifications (e.g., AWS Certified Cloud Practitioner, Azure Fundamentals) are a significant advantage.
- Experience with scripting or basic programming is a plus.
- Availability to work flexible shifts, if required by the business needs.
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3
Senior Technical Support Engineer - Cloud Services
BD1 1AA Bradford, Yorkshire and the Humber
£38000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a leading provider of cloud-based solutions, is looking for an experienced Senior Technical Support Engineer to join their dedicated Helpdesk team in Bradford, West Yorkshire, UK . This role is crucial in ensuring our clients receive prompt, effective, and high-quality technical assistance for our suite of cloud services. As a Senior member of the team, you will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing in-depth technical guidance to both end-users and junior support staff. Your expertise will be vital in diagnosing and resolving issues related to network infrastructure, server configurations, application performance, and data management within cloud environments. You will also play a key role in developing and maintaining our knowledge base, creating detailed technical documentation, and identifying trends to proactively address potential problems. The successful candidate will possess excellent communication skills, the ability to explain technical concepts clearly to non-technical users, and a calm, methodical approach to problem-solving under pressure. A deep understanding of cloud computing principles (IaaS, PaaS, SaaS), operating systems (Windows Server, Linux), networking protocols (TCP/IP, DNS, DHCP), and common IT security practices is essential. Experience with virtualization technologies and scripting languages (e.g., PowerShell, Bash) would be advantageous. We are seeking a motivated individual who is passionate about technology and committed to delivering exceptional customer service. A Bachelor's degree in Computer Science, Information Technology, or a related field, coupled with at least 4 years of experience in technical support or systems administration, is required. Certifications such as CompTIA Network+, Security+, AWS Certified Cloud Practitioner, or Microsoft Azure Fundamentals are highly desirable. You will be joining a supportive team environment where continuous learning and professional development are encouraged. This is an excellent opportunity to advance your career in a rapidly growing technology sector.
Key Responsibilities:
Key Responsibilities:
- Provide advanced technical support for cloud-based services.
- Troubleshoot and resolve complex hardware, software, and network issues.
- Manage and prioritize escalated support tickets.
- Develop and maintain technical documentation and knowledge base articles.
- Mentor and train junior technical support staff.
- Identify recurring issues and recommend proactive solutions.
- Communicate technical solutions clearly to customers and internal teams.
- Collaborate with engineering teams to resolve product defects.
- Ensure timely and effective resolution of customer inquiries.
- BSc in Computer Science, IT, or equivalent experience.
- Minimum 4 years in technical support or system administration.
- Strong knowledge of cloud computing concepts (AWS, Azure, GCP).
- Proficiency in Windows Server and Linux operating systems.
- Excellent understanding of networking protocols and security.
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Strong analytical and problem-solving skills.
- Excellent customer service and communication abilities.
- Relevant IT certifications are a plus.
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4
Senior Technical Support Engineer (Cloud Services)
BD3 7AQ Bradford, Yorkshire and the Humber
£45000 Annually
WhatJobs
Posted 23 days ago
Job Viewed
Job Description
Our client, a leading provider of cloud-based software solutions, is seeking a Senior Technical Support Engineer to join their entirely remote support team. This role is crucial for ensuring the highest levels of customer satisfaction and technical assistance. You will be responsible for providing expert-level support for our complex cloud platform, troubleshooting intricate technical issues, and collaborating with development teams to resolve bugs and enhance product stability. This position demands a deep understanding of cloud infrastructure, networking protocols, and system administration. Experience with SaaS environments, virtualization technologies (e.g., VMware, Docker), and scripting languages (e.g., Bash, Python) is essential. You will act as a point of escalation for complex customer inquiries, providing clear and concise resolutions. The ability to diagnose and resolve issues across various operating systems and applications is key. We are looking for individuals with exceptional problem-solving skills, a patient and methodical approach, and a strong commitment to customer service excellence. A Bachelor's degree in Computer Science, IT, or a related field, or equivalent practical experience, is required. This fully remote role requires excellent written and verbal communication skills, as you will interact with customers and internal teams via email, chat, and video conferencing. You must be self-motivated, organized, and able to manage your workload effectively without direct supervision. We provide comprehensive training on our products and a supportive remote working culture. This is a fantastic opportunity to join a growing technology company and make a tangible difference to our global user base from the comfort of your home office.
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5
Senior Technical Support Engineer (Cloud Services)
BD1 1AD Bradford, Yorkshire and the Humber
£50000 Annually
WhatJobs
Posted 24 days ago
Job Viewed
Job Description
Our client is looking for a highly experienced Senior Technical Support Engineer specializing in Cloud Services to join their distributed team. This is a fully remote role, offering the flexibility to work from anywhere. You will be the primary point of contact for complex technical issues escalated by the frontline support team, providing in-depth troubleshooting and resolution for our client's cloud-based solutions. This position requires a deep understanding of cloud infrastructure (AWS, Azure, or GCP), networking, operating systems, and application support. You will work closely with development and operations teams to identify root causes, implement fixes, and improve the overall stability and performance of the platform. A strong customer-centric approach and excellent communication skills are essential.
Key Responsibilities:
Key Responsibilities:
- Provide advanced technical support for cloud-based products and services via phone, email, and chat.
- Troubleshoot and resolve complex technical issues escalated from lower support tiers, often involving deep dives into system logs and configurations.
- Analyze recurring issues, identify root causes, and collaborate with engineering teams to implement permanent solutions.
- Develop and maintain technical documentation, knowledge base articles, and troubleshooting guides.
- Assist in the onboarding and training of junior support engineers.
- Monitor system performance and identify potential issues before they impact customers.
- Communicate effectively with customers, providing clear explanations of technical problems and solutions.
- Participate in on-call rotation to provide 24/7 support coverage.
- Contribute to product improvement by relaying customer feedback and technical insights to product management and development teams.
- Ensure timely and satisfactory resolution of all assigned support tickets within service level agreements (SLAs).
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in a technical support or systems administration role, with a strong focus on cloud environments.
- Expertise in at least one major cloud platform (AWS, Azure, GCP), including services like EC2, S3, Lambda, Azure VMs, Google Compute Engine.
- Proficiency in troubleshooting operating systems (Linux and/or Windows), networking protocols (TCP/IP, DNS, HTTP), and common web technologies.
- Experience with scripting languages (e.g., Python, Bash) for automation is a plus.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users.
- Ability to manage multiple priorities and work independently in a remote environment.
- Experience with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools.
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6
Community Support Worker - Mental Health Services
LS1 1UR Leeds, Yorkshire and the Humber
£28000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is dedicated to providing exceptional support and care within the community and is seeking compassionate and dedicated Community Support Workers to join their remote-first team. This role offers the flexibility to work from anywhere within the UK, focusing on delivering vital mental health support services to individuals in their homes and community settings. As a Community Support Worker, you will play a crucial role in empowering individuals to live independent and fulfilling lives by providing practical assistance, emotional support, and signposting to relevant resources. You will work collaboratively with individuals, their families, and other healthcare professionals to develop and implement personalised care plans.
Key Responsibilities:
Qualifications and Experience:
This is a fully remote role, offering significant flexibility and the opportunity to make a real difference in people's lives. Join our client's dedicated team and contribute to building a more supportive and inclusive society.
Key Responsibilities:
- Provide one-to-one emotional and practical support to individuals experiencing mental health challenges.
- Assist clients with daily living activities, including personal care, medication management (as appropriate), and household tasks.
- Develop and maintain positive and trusting relationships with clients, fostering their independence and well-being.
- Collaborate with clients to set and achieve personal goals, supporting them in accessing community resources, employment, and social activities.
- Conduct regular assessments of client needs and update care plans accordingly, ensuring a person-centred approach.
- Maintain accurate and confidential records of client interactions, progress, and any incidents.
- Liaise effectively with a range of professionals, including mental health nurses, psychiatrists, social workers, and GPs, to ensure integrated care.
- Provide crisis intervention and de-escalation support when necessary, following established protocols.
- Promote a safe and supportive environment for clients, adhering to safeguarding policies and procedures.
- Facilitate group activities or support sessions as required.
- Advocate for clients' needs and rights within the community and healthcare system.
- Participate in regular supervision sessions and ongoing professional development training.
- Contribute to the development and improvement of community support services.
Qualifications and Experience:
- NVQ/QCF Level 2 or 3 in Health and Social Care, or equivalent relevant qualification/experience.
- Previous experience working in a care or support role, preferably within mental health services.
- A genuine passion for helping others and a strong understanding of mental health issues.
- Excellent communication, interpersonal, and listening skills.
- Ability to empathise with clients and build rapport effectively.
- Strong organisational and time-management skills to manage caseloads efficiently.
- Ability to work independently and as part of a remote team, demonstrating self-motivation and proactivity.
- Proficiency in using digital tools for communication, record-keeping, and accessing resources.
- Knowledge of safeguarding policies and procedures.
- Willingness to undergo a DBS check and provide references.
- A driving license and access to a vehicle may be required for community visits, depending on specific client needs and service delivery model (clarify with hiring manager).
This is a fully remote role, offering significant flexibility and the opportunity to make a real difference in people's lives. Join our client's dedicated team and contribute to building a more supportive and inclusive society.
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7
Senior Support Worker - Mental Health Services
BD1 1AA Bradford, Yorkshire and the Humber
£28000 Annually
WhatJobs
Posted 23 days ago
Job Viewed
Job Description
Our client, a highly respected organisation dedicated to providing exceptional care and support within the community, is seeking a compassionate and experienced Senior Support Worker for their Mental Health Services in Bradford, West Yorkshire, UK . This role is central to delivering high-quality, person-centred care to individuals facing mental health challenges. As a Senior Support Worker, you will play a vital role in leading and mentoring a team of support staff, ensuring the delivery of effective and compassionate care. You will be responsible for developing, implementing, and reviewing individual care plans, ensuring they are tailored to the specific needs and preferences of each resident. This includes conducting assessments, setting goals, and monitoring progress, working closely with healthcare professionals, families, and the individuals themselves. Your duties will involve providing direct support, including emotional encouragement, assistance with daily living activities, and facilitating social and therapeutic engagement. You will oversee the day-to-day operations of the service, managing rotas, coordinating staff activities, and ensuring a safe and supportive living environment. A key aspect of the role involves crisis intervention, de-escalation techniques, and ensuring the well-being and safety of all residents. You will also be responsible for training and supervising junior staff, providing guidance, feedback, and professional development opportunities. Maintaining accurate and confidential records, adhering to all organisational policies and procedures, and ensuring compliance with relevant legislation and regulatory standards are paramount. We are looking for a proactive leader with excellent communication, interpersonal, and problem-solving skills. A genuine passion for improving the lives of individuals with mental health conditions, coupled with resilience and a calm demeanor under pressure, is essential. This is an opportunity to make a significant difference in people's lives and contribute to a positive and thriving care environment.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Lead and supervise a team of support workers in delivering high-quality care.
- Develop, implement, and review person-centred care plans.
- Conduct regular assessments of residents' needs and progress.
- Provide direct emotional and practical support to individuals.
- Facilitate therapeutic activities and social engagement.
- Manage day-to-day operations, including staff scheduling and resource allocation.
- Respond effectively to emergencies and implement de-escalation strategies.
- Train, mentor, and support junior staff members.
- Maintain accurate and confidential records of care and observations.
- Ensure compliance with CQC standards, policies, and procedures.
Qualifications:
- NVQ/QCF Level 3 or 4 in Health and Social Care (or equivalent).
- Significant experience working in mental health support roles, with previous supervisory experience.
- In-depth knowledge of mental health conditions, recovery principles, and safeguarding procedures.
- Proven ability to lead and motivate a team.
- Excellent communication, interpersonal, and observational skills.
- Strong problem-solving and decision-making abilities.
- Experience in care planning and risk assessment.
- Proficiency in record-keeping and reporting.
- A compassionate, patient, and resilient approach to care.
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8
Senior Community Support Coordinator - Mental Health Services
LS5 3AE Leeds, Yorkshire and the Humber
£40000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client, a highly respected social care organisation dedicated to improving the lives of individuals facing mental health challenges, is seeking a proactive and compassionate Senior Community Support Coordinator. This hybrid role offers a blend of remote flexibility and essential in-person engagement within the vibrant community of Leeds, West Yorkshire, UK . You will be instrumental in developing, implementing, and overseeing support programs designed to empower service users and promote their well-being and independence. The ideal candidate will possess extensive experience in community outreach, case management, and team leadership within the social care sector.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and manage comprehensive support plans for individuals accessing our services, ensuring person-centred care.
- Coordinate and deliver outreach programs to engage vulnerable populations within the community.
- Supervise and mentor a team of community support workers, providing guidance, training, and performance management.
- Facilitate group sessions and workshops focusing on mental health awareness, coping strategies, and social integration.
- Liaise with external agencies, healthcare providers, and local authorities to ensure seamless service delivery and advocacy for service users.
- Monitor service delivery, collect feedback, and contribute to the continuous improvement of support programmes.
- Maintain accurate and confidential client records, adhering to all relevant policies and GDPR.
- Conduct risk assessments and develop safety plans in collaboration with service users and relevant professionals.
- Represent the organisation at community events and stakeholder meetings.
- Assist in the recruitment and onboarding of new support staff.
Qualifications:
- NVQ Level 4 or 5 in Health and Social Care, or equivalent professional qualification.
- Significant experience (5+ years) in a social care or community support setting, with at least 2 years in a supervisory or senior role.
- Proven experience in mental health support, case management, and care planning.
- Strong understanding of safeguarding principles and procedures.
- Excellent communication, interpersonal, and motivational skills.
- Ability to work effectively both independently and as part of a hybrid team.
- Proficiency in using case management software and standard office applications.
- A valid driving license and access to a vehicle for community-based work is essential.
- Passion for social justice and a commitment to promoting equality and diversity.
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